Yealink SIP-T46S User manual

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Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of
Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into
another language or format.
When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use
but not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising
from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the back of the IP phone.
Statements of compliance can be obtained by contacting suppo[email protected].
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2014/35/EU and 2014/30/EU.
Part 15 FCC Rules
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and

2. this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003 and ICCS-03 Part V Rules
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to [email protected].

GNU GPL INFORMATION
Yealink SIP-T46S IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the
license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the SIP-T46S IP phone, an ultra-elegant Gigabit IP phone which is
exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer,
Busy Lamp Field, Multicast Paging and Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Packaging Contents and Regulatory Notices sections in this guide before you set up and use
the SIP-T46S IP phone.
Note
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 81, Guide Version 81.70
The following section is new:
Parking a Call/Retrieving a Parked Call to the Monitored User on page 168
Major updates have occurred to the following sections:
Entering Data and Editing Fields on page on page 36
Configuring an Access URL on page 76
DSS Keys on page 89
Network Directory and Network Call Log features are hidden for IP phones in neutral firmware
version, which are designed for the BroadWorks environment. Please contact your system
administrator for more information.

User Guide for the SIP-T46S IP Phone
vi
Auto Answer on page 121
Do Not Disturb (DND) on page 128
Call Forward on page 133
Call Park/Retrieve on page 148
Configuring Visual and Audio Alert for BLF Pickup on page 162
Receiving RTP Stream on page 188
BLF Ring Type is moved to Configuring Visual and Audio Alert for BLF Pickup on page 162.
Changes for Release 81, Guide Version 81.20
Major updates have occurred to the following sections:
Wallpaper on page 39
Screen Saver on page 41

Table of Contents
vii
Table of Contents
About This Guide ........................................................................... v
In This Guide ..............................................................................................................................................................v
Summary of Changes.............................................................................................................................................v
Changes for Release 81, Guide Version 81.70..........................................................................................v
Changes for Release 81, Guide Version 81.20.........................................................................................vi
Table of Contents.........................................................................vii
Overview .........................................................................................1
Hardware Component Instructions ..................................................................................................................1
Icon Instructions.......................................................................................................................................................3
Feature Status Icons............................................................................................................................................3
Line Key Icons........................................................................................................................................................4
Other Icons.............................................................................................................................................................8
LED Instructions........................................................................................................................................................9
User Interfaces ....................................................................................................................................................... 11
Phone User Interface....................................................................................................................................... 12
Web User Interface........................................................................................................................................... 12
Documentations.................................................................................................................................................... 15
Getting Started.............................................................................17
Packaging Contents ............................................................................................................................................. 17
Optional Accessories....................................................................................................................................... 18
Phone Installation ................................................................................................................................................. 20
Network Connection............................................................................................................................................ 23
Connecting to the Wired Network............................................................................................................. 24
Connecting to the Wireless Network........................................................................................................ 24
Phone Initialization............................................................................................................................................... 24
Phone Status........................................................................................................................................................... 25
Basic Network Settings....................................................................................................................................... 26
Wireless Network Settings ................................................................................................................................ 28
Activating the Wi-Fi Mode............................................................................................................................ 29
Connecting to the Wireless Network........................................................................................................ 29
Viewing the Wireless Network Information ........................................................................................... 32
Managing the Saved Wireless Network................................................................................................... 33
Disconnecting the Wireless Network Connection ............................................................................... 34

User Guide for the SIP-T46S IP Phone
viii
Deactivating the Wi-Fi Mode....................................................................................................................... 34
Registration ............................................................................................................................................................. 34
Idle Screen ............................................................................................................................................................... 35
Entering Data and Editing Fields..................................................................................................................... 36
Customizing Your Phone.............................................................39
General Settings .................................................................................................................................................... 39
Wallpaper............................................................................................................................................................. 39
Screen Saver........................................................................................................................................................ 41
Power Saving...................................................................................................................................................... 43
Backlight............................................................................................................................................................... 46
Contrast ................................................................................................................................................................ 47
Language.............................................................................................................................................................. 47
Time & Date........................................................................................................................................................ 48
Administrator Password................................................................................................................................. 50
Key As Send ........................................................................................................................................................ 51
Phone Lock.......................................................................................................................................................... 52
Audio Settings........................................................................................................................................................ 55
Volume.................................................................................................................................................................. 55
Ring Tones........................................................................................................................................................... 56
Key Tone............................................................................................................................................................... 58
Contact Management ......................................................................................................................................... 59
Directory............................................................................................................................................................... 59
Local Directory ................................................................................................................................................... 61
Blacklist ................................................................................................................................................................. 74
Remote Phone Book........................................................................................................................................ 76
Call History Management.................................................................................................................................. 78
Viewing History Records................................................................................................................................ 78
Placing a Call from History Records .......................................................................................................... 79
Adding a Contact to the Local Directory/Blacklist............................................................................... 79
Deleting History Records............................................................................................................................... 79
Disabling History Record ............................................................................................................................... 80
Search Source List in Dialing ............................................................................................................................ 80
System Customizations....................................................................................................................................... 82
Headset Use........................................................................................................................................................ 82
Bluetooth Headset............................................................................................................................................ 84
DSS Keys............................................................................................................................................................... 89
Account Management ..................................................................................................................................103
Dial Plan..............................................................................................................................................................106
Emergency Number.......................................................................................................................................112
Live Dialpad.......................................................................................................................................................113
Hotline.................................................................................................................................................................113

Table of Contents
ix
Basic Call Features......................................................................115
Placing Calls ..........................................................................................................................................................115
Answering Calls....................................................................................................................................................118
Ending Calls...........................................................................................................................................................119
Redialing Numbers.............................................................................................................................................119
Recent Call In Dialing ........................................................................................................................................119
Auto Answer..........................................................................................................................................................121
Auto Redial............................................................................................................................................................122
Call Completion...................................................................................................................................................123
ReCall.......................................................................................................................................................................125
Call Mute ................................................................................................................................................................125
Muting a Call ....................................................................................................................................................126
Muting While Dialing ....................................................................................................................................126
Call Hold/Resume ...............................................................................................................................................127
Do Not Disturb (DND).......................................................................................................................................128
Call Forward ..........................................................................................................................................................133
Static Forwarding............................................................................................................................................133
Dynamic Forwarding .....................................................................................................................................141
Call Transfer...........................................................................................................................................................141
Blind Transfer....................................................................................................................................................142
Semi-attended Transfer................................................................................................................................143
Attended Transfer...........................................................................................................................................144
Call Waiting ...........................................................................................................................................................144
Conference ............................................................................................................................................................145
Local Conference ............................................................................................................................................145
Network Conference......................................................................................................................................147
Call Park/Retrieve................................................................................................................................................148
FAC Mode ..........................................................................................................................................................149
Transfer Mode..................................................................................................................................................152
Call Pickup .............................................................................................................................................................153
Directed Call Pickup.......................................................................................................................................154
Group Call Pickup ...........................................................................................................................................156
Anonymous Call ..................................................................................................................................................158
Anonymous Call Rejection ..............................................................................................................................159
Advanced Phone Features.........................................................161
Busy Lamp Field (BLF)........................................................................................................................................161
Configuring the BLF Feature on the IP Phone.....................................................................................161
Using BLF Feature on the IP Phone .........................................................................................................166
BLF List ....................................................................................................................................................................168
Call Recording ......................................................................................................................................................170
Recording Using a USB Flash Drive .........................................................................................................171

User Guide for the SIP-T46S IP Phone
x
Recording Using a Record Key..................................................................................................................176
Hot Desking ..........................................................................................................................................................179
Intercom .................................................................................................................................................................180
Configuring the Intercom Feature on the IP Phone..........................................................................181
Using Intercom ................................................................................................................................................183
Multicast Paging..................................................................................................................................................184
Sending RTP Stream......................................................................................................................................184
Receiving RTP Stream ...................................................................................................................................188
Using Multicast Paging.................................................................................................................................190
Music on Hold......................................................................................................................................................191
Automatic Call Distribution (ACD) ...............................................................................................................192
Shared Call Appearance (SCA).......................................................................................................................194
Configuring SCA Feature on the IP Phone ...........................................................................................195
Using SCA Feature on the IP Phone........................................................................................................201
Bridged Lines Appearance (BLA)...................................................................................................................207
Configuring BLA Feature on the IP Phone............................................................................................208
Using BLA Feature on the IP Phone.........................................................................................................211
Messages................................................................................................................................................................213
Short Message Service (SMS).....................................................................................................................213
Voice Mail ..........................................................................................................................................................215
Message Waiting Indicator (MWI) ...........................................................................................................217
Regulatory Notices ....................................................................221
Service Agreements ...........................................................................................................................................221
Limitations of Liability .......................................................................................................................................221
Safety Instructions ..............................................................................................................................................221
Appendix.....................................................................................223
Appendix A –Time Zones................................................................................................................................223
Appendix B –Menu Structure........................................................................................................................225
Index ...........................................................................................227

Overview
1
Overview
This chapter provides the overview of the SIP-T46S IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your system
administrator.
Hardware Component Instructions
The main hardware components of the SIP-T46S IP phone are the LCD screen and the keypad.

User Guide for the SIP-T46S IP Phone
2
Hardware component instructions of the SIP-T46S IP phone are:
Item
Description
①
LCD Screen
Shows information about calls, messages, soft keys, time, date
and other relevant data:
• Default account
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
• Time and date
②
Power Indicator LED
Indicates call status, message status and phone’s system
status.
• Receives an incoming call—Fast-flashing
• Receives a voice mail or text message—Slow-flashing
③
Line Keys
Use these keys to activate up to sixteen accounts and assign
various features.
④
HEADSET Key
Toggles and indicates the headset mode.
MUTE Key
Toggles and indicates mute feature.
⑤
MESSAGE Key
Accesses voice messages.
HOLD Key
Places a call on hold or resumes a held call.
REDIAL Key
Redials a previously dialed number.
TRANSFER Key
Transfers a call to another party.
⑥
Speakerphone Key
Toggles and indicates the hands-free (speakerphone) mode.
The key LED illuminates solid green when hands-free
(speakerphone) mode is activated.
⑦
Volume Key
Adjusts the volume of the handset, headset, speaker, ringer or
media.
⑧
Keypad
Provides the digits, letters and special characters in
context-sensitive applications.
⑨
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
⑩
Soft Keys
Label automatically to identify their context-sensitive features.
⑪
Speaker
Provides hands-free (speakerphone) audio output.
⑫
Hookswitch Tab
Secures the handset in the handset cradle when the IP phone
is mounted vertically. For more information on how to adjust
the hookswitch tab, refer to Yealink Wall Mount Quick
Installation Guide for Yealink IP Phones .

Overview
3
Item
Description
⑬
Hookswitch
• Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line.
• Laying the handset down on the handset cradle, the phone
disconnects from the line.
Icon Instructions
Feature Status Icons
Icons appearing on the status bar are described in the following table:
Icons
Description
Network is unavailable
Hands-free (speakerphone) mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Keep Mute
Ringer volume is 0
Phone Lock
Missed Calls
Call Forward
Recording starts successfully (Using a USB flash drive)

User Guide for the SIP-T46S IP Phone
4
Icons
Description
Recording is paused (Using a USB flash drive)
Bluetooth mode is on
Bluetooth headset is both paired and connected
Wi-Fi connection is successful
Wi-Fi connection failed
Line Key Icons
Icon indicator (associated with line key features)
Icons
Description
Hold/Public Hold
Private Hold
DND
Voice Mail
SMS
Direct Pickup
Group Pickup
DTMF
Prefix
Local Group
XML Group
LDAP
XML Browser
Conference
Forward
Transfer

Overview
5
Icons
Description
ReCall
Record
URL Record
Recording starts successfully (Record/URL Record)
Multicast Paging
Group Listening
Paging List
Hot Desking
Zero Touch
URL
Phone Lock
Directory
Speed Dial
Icon indicator (associated with line)
Icons
Description
The private line registers successfully
The shared/bridged line registers successfully
Registering
Register failed
DND is enabled on this line
Call forward is enabled on this line
Icon indicator (associated with call park/retrieve park)
Icons
Description
Call Park (Park successfully; Call park idle state)

User Guide for the SIP-T46S IP Phone
6
Icons
Description
Call Park (Park failed)
Call Park (Call park ringing state)
Retrieve Park
Icon indicator (associated with ACD)
Icon
Description
Logged in the ACD system
The ACD status is available
The ACD state is Wrap up
The ACD status is unavailable
Log out of the ACD system
Icon indicator (associated with intercom)
Icons
Description
Intercom idle state
Intercom ringing state
Intercom callout/talking state
Intercom failed state
Icon indicator (associated with BLF/BLF List)
Icons
Description
BLF/BLF List idle state
(Flashing)
BLF/BLF list ringing state
BLF/BLF list callout state

Overview
7
Icons
Description
(Flashing)
BLF/BLF list talking state
BLF hold state
BLF list call park state
BLF/BLF List failed state
Icon indicator (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA
phone indicates the phone is not involved in the SCA call.
Icon
Description
The shared line is idle.
(for monitoring SCA phone)
The shared line is seized.
The shared line receives an incoming call.
The shared line is dialing.
The shared line is in conversation.
The shared line conversation is placed on public
hold.
(for local SCA phone)
(for monitoring SCA phone)
The shared line conversation is placed on private
hold.
The shared line conversation is barged in by the
other shared line party.
For a multi-party call, all the shared line parties
participating in this call place the shared line
conversation on hold.

User Guide for the SIP-T46S IP Phone
8
Icon indicator (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA
phone indicates the phone is not involved in the BLA call.
Icon
Description
The bridged line is idle.
(for monitoring BLA phone)
The bridged line is seized.
The bridged line receives an incoming call.
The bridged line is dialing.
The bridged line is in conversation.
The bridged line conversation is placed on hold.
Other Icons
Icon indicator (associated with call recording)
Icon
Description
Recording box is full (Using a record key)
A call cannot be recorded (Using a record key)
Recording starts successfully (Using a record
key)
Recording cannot be started (Using a record
key)
Recording cannot be stopped (Using a record
key)
Icon indicator (associated with call history)
Icon
Description
Received Calls

Overview
9
Icon
Description
Placed Calls
Missed Calls
Forwarded Calls
Icon indicator (associated with contact)
Icon
Description
Contact icon
The default caller photo
LED Instructions
Power Indicator LED
LED Status
Description
Solid red
The phone is initializing.
Fast-flashing red (300ms)
The phone is ringing.
Slow-flashing red (1s)
The phone receives a voice mail or text message.
Off
The phone is powered off.
The phone is idle.
The phone is busy.
The call is placed on hold or is held.
The call is muted.
Line key LED
LED Status
Description
Solid green
The line is seized.
The line is in conversation.
Fast-flashing green
The line receives an incoming call.
Slow-flashing green
The call is placed on hold.
Off
The line is inactive.

User Guide for the SIP-T46S IP Phone
10
Line key LED (configured as a BLF key or BLF List key)
LED Status
Description
Solid green
The monitored user is idle.
Fast-flashing red (200ms)
The monitored user receives an incoming call.
Solid red
The monitored user is busy.
The monitored user’s conversation is placed on hold
(This LED status requires server support).
Slow-flashing red (1s)
The call is parked against the monitored user’s phone
number.
Off
The monitored user does not exist.
Line key LED (used as a page switch key)
LED Status
Description
Solid red
There is a parked call on the line key of the non-current
page.
Fast-flashing green
The line receives an incoming call on the line key of the
non-current page.
Fast-flashing red
The monitored user receives an incoming call on the line
key of the non-current page.
Off
The line keys are idle.
Line key LED (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA
phone indicates the phone is not involved in the SCA call.
LED Status
Description
Off
The shared line is idle.
Fast-flashing green
The shared line receives an incoming call.
Solid green (for local SCA
phone)
Solid red (for monitoring SCA
phone)
The shared line is in conversation.
The shared line is dialing.
The shared line is seized.
The shared line conversation is barged in by the other
shared line party.
Slow-flashing green (for local
SCA phone)
Slow-flashing red (for
monitoring SCA phone)
The shared line conversation is placed on public hold.
Slow-flashing green (for local
SCA phone)
Solid red (for monitoring SCA
phone)
The shared line conversation is placed on private hold.
For a multi-party call, all the shared line parties
participating in this call place the shared line
conversation on hold.