Yealink T53W User manual

Quick Reference Guide - Yealink – T53W IP Phone
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Yealink T53W IP Phone
ABOUT YEALINK T53W
The Yealink T53W IP phone is a user-friendly
business phone with an adjustable 3.7-inch
graphical black and white LCD screen that you can
easily adjust the angle of to suit your personal and
environmental needs.
When your phone is idle the following screen will
display:
PLACING AND RECEIVING CALLS
Place calls
Using the handset:
 Lift the handset
 Enter the number using the keypad
 Press , button, or tap the Send soft
key
Using the handsfree (speakerphone) mode:
 With the handset on the hook, press
 Enter the number
 Press , button, or tap the Send soft
key
Using the headset:
 Ensure the headset mode is activated
 Enter the number
 Press , button, or press the Send
soft key
Receiving calls
Answer calls in any of the following ways:
 Lift the Handset
 If you are using the headset, ensure the headset
mode is activated
 Press the Answer soft key, or
 Press the Speaker button
Ending a call
End a call in any of the following ways:
 Hang up the handset
 Tap or the EndCall soft key
 If you are using the speakerphone, press
or tap the EndCall soft key
Placing a call on hold
To place an active call on hold:
 Press on the phone or tap the Hold soft key
while on an active call
(The touch screen indicates that the call is on
hold)
To resume a held call:
Press on the phone or tap the Resume soft key

Quick Reference Guide - Yealink – T53W IP Phone
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Yealink T53W IP Phone
CALL WAITING
It is possible to make multiple calls, however, only
one active call can be in progress at any time, other
calls are placed on hold.
To make a new call during an active call:
 Press the Hold soft key to place the original call
on hold
 Press the New Call soft key
 Enter the number, press , , or press the
Send soft key
To switch between calls:
 Press the Swap soft key
(the other party is automatically placed on hold)
To answer a new call during an active call:
 Press the Answer soft key
Muting a Call
While on a call it is possible to place the call on
mute, this prevents the caller from hearing you, but
you can still hear the caller.
To mute a call:
 Press during an active call
 Press again to un-mute the call
 The mute key illuminates solid red when the call
is on mute
TRANSFERRING CALLS
There are two ways of transferring a call – Blind
transfer and Consult transfer
Blind Transfer allows you to transfer a call directly
to another without announcing the call first:
 During a call press the Transfer soft key
 Enter the number you want to transfer the call to
 Press the Transfer soft key to complete the
transfer
Consult Transfer allows you to transfer a call to
another party with announcing the call first:
 During a call press the Transfer soft key (this
places the caller on hold)
 Dial the number you want to transfer the call to
 When the party answers, announce the call
 Press the Transfer soft key to complete the
transfer
If the party refuses the call prior to completing
the transfer:
 Tap the Cancel soft key then tap Resume to go
back to the original caller
CONFERENCE CALLS
You can create up to a three-way video conference
call and a five-way audio-only conference:
 While on an active call, tap the Conference soft
key (The active call is placed on hold)
 Enter the number of the second party, then
press or tap Conference
 When the second party answers the call, tap the
Conference soft key on the second party call
screen to join all parties in the conference
 Repeat steps 2 to 4 until you have added all
intended parties
During the conference call you can:
 Press or tap the Hold soft key to place the
conference call on hold
 Press to mute the conference call, all other
participants can hear each other, but they
cannot hear you
 Tap the or the EndCall soft key to drop the
conference call

Quick Reference Guide - Yealink – T53W IP Phone
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Yealink T53W IP Phone
CALL FORWARD
You can configure your phone to forward your calls
to another number.
There are three types of Call Forward:
Always Forward – Incoming calls are immediately
forwarded to the configured number
No Answer Forward - Incoming calls are forwarded
if not answered after a configured number of rings
to the specified number
Busy Forward – Incoming calls are immediately
forwarded to the specified number if the phone is
busy
To enable Call Forward:
 Tap Menu when the phone is idle, then select
Features > Call Control > Call Forward
 Press or to choose from Always
Forward, No Answer Forward, or Busy Forward
 Press or to enable call forwarding
 Enter the forward destination number
 Tap the Save soft key
Additionally, for No Answer Forward:
 Tap the After Ring Time field and select the wait
time in seconds
The Call Forward icon is displayed on the LCD
screen when Call Forward is active
Disable Call Forward
 Tap Menu when the phone is idle, and then
select Features > Call Control > Call Forward
 Press or to choose from Always
Forward, No Answer Forward, or Busy Forward
 Press or to disable call forwarding
 Tap the Save soft key
DO NOT DISTURB (DND)
You can use DND to reject incoming calls
automatically on your phone. Calls will go directly
to your Voicemail or receive a busy message.
To activate:
 Press DND soft key (the icon on the
status bar indicates that DND is enabled).
To turn off, press the DND soft key again
CALL HISTORY
Your phone maintains a call history of Placed Calls,
Received Calls, Missed Calls and Forwarded Calls.
Each list can hold up to 100 entries. The following
icons represent each of the categories:
Missed Calls
Received Calls
Placed Calls
To view History:
 Press the History soft key when the phone is idle
 When in the call history screen press or
to view:
 All Calls
 Missed Calls
 Placed Calls
 Received Calls
 Forwarded Calls
The menu in the status bar changes to reflect the
history you are viewing.
 Press or to select an entry and:
 Press the Option soft key, then select
Detail from the prompt list
 Press the Send soft key to place a call
 Press the Back soft key to go back a
screen

Quick Reference Guide - Yealink – T53W IP Phone
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Yealink T53W IP Phone
DIRECTORY
To add a contact:
 Press Menu > Option 6 (Directory), then
select the desired directory
 Tap the Add soft to add a contact
 Press or to scroll through the contact
detail options
 Enter a unique contact name in the Name
field and contact numbers in the
corresponding fields.
 Tap the Add soft key to accept the change
VOICEMAIL
To set up voicemail:
 Press on your phone
 When prompted enter your default voicemail
passcode as provided to you by Vocus
 Follow the prompts to change your passcode,
record your name, and set up your greeting
Access voicemail messages:
 A message box will appear on your home screen
indicating you have new messages
 The icon will also appear on the status bar,
indicating how many new messages you have
 Press the Message button
 Enter your voicemail passcode
 Follow the prompts to retrieve your messages
 Press # to save the message, 2 to repeat the
message, or 7 to delete the message