Yealink Vox CentrexT28 User manual

Vox Centrex Yealink T28/38 User Guide
Author: Dale Ellwood
Department: Vox Telecom R&D
Date: September 2014

TABLE OF CONTENTS
Handset Description …………………………………………… Page 2
Keypad Lock ……………………………………………………… Page 5
Directory …………………………………………………………… Page 5
Adding an Entry …………………………………………. Page 5
Edit or Delete an Entry ……………………………….. Page 5
Black List …………………………………………………… Page 5
Dialling from Directory …………………………………. Page 6
Making a Call ……………………………………………………… Page 6
Placing call on Hold ……………………………………………. Page 6
Making 2nd Call ……………………………………………. Page 6
Answering a call …………………………………………………. Page 6
Denying an Incoming Call ……………………………… Page 7
Call History …………………………………………………………. Page 7
Do Not Disturb (DND) ……………………………………………. Page 7
Call Pick Up ………………………………………………………… Page 7
Call Forwarding …………………………………………………… Page 7
Call Waiting ………………………………………………………… Page 8
Call Transfer ………………………………………………………. Page 8
Blind Transfer ……………..……………………………… Page 8
Blind Transfer ……………………………………………. Page 8
3 Way Conference ………………………………………………… Page 9
Voicemail ……………………………………………………………. Page 10
Customer Self-Care ……………………………………………… Page 11
Created By Dale Ellwood 1Vox_Yealink_SIP-T28/38_User_V2

Handset Description
The DTMF numeric keypad
•Entry of digits only (e.g., when dialling a phone number)
•Typing in letters and digits.
The Power Indication LED
On: the phone is powered.

Off: the phone is not powered.
Line/Function soft keys
3x Line buttons for making simultaneous call.

Call Pick Up: used to pick up calls ringing on other extensions.
Call Park: used for parking calls on the system.
Message: used for accessing the Instant Message feature.
Programmable Keys
Used for various functions such as Busy Lamp Fields (BLF), features and speed
dials. These are pre-programmed by the system administrator but can be
changed via the “Menu” key on the handset.
Created By Dale Ellwood 2Vox_Yealink_SIP-T28/38_User_V2

Navigation Keys
Use the navigation keys to navigate in the display menus and
confirm/cancel actions.
The audio device control keys can perform the following actions:
Adjust the volume of the handset, headset, speaker and ring
tone
Allows for hands-free communication during calls
Place and receive calls through an optionally
connected headset
Mute audio transmission locally during calls
Allow users to access the voicemail messages
Enable set-up of 3-way conference
Place a call on hold or resume it
Transfer the current call to a third party
Redial
Created By Dale Ellwood 3Vox_Yealink_SIP-T28/38_User_V2

Programmable Keys LED Instruction
LED Status
Description
Steady Red
Busy
Blinking Red
Ringing
Off
The phone is in idle status whatever registered /unregistered
Icon Instruction
The IP Phone displays different kinds of icons on its LCD; you can refer to
the following for their meanings:
Flashes when the internet is disconnected
Account register failed
Account registering
Account register successful
Missed Calls
Call in
Call out
Call Forward
Input Method: all letters and numbers
Input Method: numbers
Input Method: letters in lower case
Input Method: letters in upper case
Call mute
Call hold
Voicemail
SMS
Call forward
Do not disturb
Auto answer
In handset mode
In headset mode
Created By Dale Ellwood 4Vox_Yealink_SIP-T28/38_User_V2