Yealink W60P Telesystem User manual

Quick Reference Guide
Basic Call Handling
Make a Call
Internal Intercom Calls: made between handsets registered to the same base station.
• Navigate to OK > Intercom. Select the desired Handset. If you select All
Handsets, all other subscribed handsets will ring simultaneously. Press OK,
Speaker phone key or Off-hook key to complete.
External Calls (acquire SIP lines)
• Enter the desired number. Press OK, Speaker Key or Off-hook Key to dial out
Answering a Call
• Press the Off-hook key or Speaker Key. If a headset is connected press Accept.
Ending Calls
• To end a call press the End key.
W60P
Advanced Call Handling
Call Hold
To place a call on hold
• Press Options during a call, and then select Hold.
• The phone screen indicates that the call is on hold.
To resume the call:
• Press Resume, the Speaker key or Off-hook key.
• If multiple calls are placed on hold, select the desired call rst.
Switch between active and held calls:
• If the call is active, press the Swap soft key.
• Press the up or down navigation key and select the desired call.
Call Transfer
Blind Transfer: transfers a call directly to another party without consulting.
• Press Options > Transfer, or the TRAN key.
• Enter the number you want to transfer to.
• Press TRAN or Transfer to complete the transfer.
Semi-Attended Transfer: transfers a call when the target phone is ringing.
• Press Options > Transfer, or the TRAN key during a call.
• Enter the number you want to transfer to.
• Press the OK key, Off-hook key or Speaker key.
• When you hear the ringback tone, press the TRAN key or Transfer to nish a
semi-attended transfer.
Attended Transfer: transfers a call with prior consultation.
• Press Options > Transfer, or the TRAN key during a call.
• Enter the number you want to transfer to.
• Press the OK key, Off-hook key or Speaker key.
• When the second party answers the call, announce the call then press the Press
the Transfer key or Transfer soft key to complete the transfer.
Call Forward
To enable:
• Navigate to OK > Call Features > Call Forward.
• The phone screen displays the assigned incoming lines. The default incoming
line is highlighted and followed by a left arrow.
• Select the desired line.
• Select the desired forward type using the navigation keys:
Always Forward: incoming calls are immediately forwarded.
Busy Forward: incoming calls are immediately forwarded if the phone is busy.
No Answer Forward: incoming calls are forwarded if not answered after a period
of time.
• Select Enabled from the Status eld.
• Enter the destination number in the Target eld.
• If you select the No Answer Forward, select the desired ring time to wait before
forwarding from the After Ring Time eld.
• Press Save.
To disable:
• Press Menu, then select Features, then Call Forward.
• Select the forward type.
• Tap the Off radio box to disable.
Conferencing
• Place a call to the rst party.
• When the rst party answers the call, press Options > Conference to place a
new call.
• Enter the number of the second party to dial out. (Active call is placed on hold).
• When the second party answers the call, press Conf again to join all parties in
the conference.
• Press the End to disconnect all parties.
Do Not Disturb
• Press OK > Call Features > Do Not Disturb.
• The phone screen displays the incoming lines currently assigned to the handset.
The default incoming line is highlighted and followed by a left arrow.
• Select the desired line, and then press OK.
• Select Enabled from the Status eld.
(Cont. on next page)
Advanced Call Handling Cont.

Key Descriptions
1. Menu item you selected
2. Menu icons:
Status: view the status information of
base, handset and line.
Intercom: make an internal call.
Voice Mail: set and view voice mail(s).
Call Features: access Call Forward, Do
Not Disturb, Call Waiting, Anonymous
Call Rejection, Anonymous Call and
Paging.
Directory: access the directory and
manage contacts.
Settings: personalize handset settings.
History: access call history list.
3. Soft key label
CommPortal
Commportal gives you a powerful and easy to use Web interface to your phone
settings. (Available for Professional & Executive users only.)
Logging In
• Access your phone settings online by using the Commportal URL found in the
‘Your Information’ section of this guide.
• Enter your portal Login.
• Enter your voicemail portal Password.
Dashboard Page
The dashboard displays new voice mail messages, recent received and missed calls,
contacts, and settings you have applied to your phone.
Voice Messages and Calls
• The messages tab displays new and saved voice messages. Play, delete, or
mark it as heard/unheard.
• Missed, Dialed, and Received calls show you all of your recent call activity.
Call Manager
• The summary tab of Call Manager provides a description of what will happen to
your incoming calls.
• The other tabs allow you to change the settings of your call coverage, including
Call Forwarding, Do Not Disturb, and Find Me/Follow Me.
Change Password
• Go to settings page.
• Enter your new password in Password box.
• Re-enter your new password in the Conrm Password box.
• Click Change Password.
Advanced Call Handling Cont.
• Press Save.
• You will see the DND icon display in the status bar indicating this feature is
enabled.
• To disable, press the DND soft key again.
Voicemail (available for Professional & Executive users only)
Message waiting indicator on the idle screen indicates that one or more voice
messages are waiting at the message center. The power indicator LED slowly ashes
red.
• Press the Voice Mail key or the Connect soft key.
• Follow the voice prompts to listen to your voice messages.