Yeastar Technology MyPBX-SOHO User manual

SOHO
User Manual
Version 7.16.0.58
Yeastar Technology Co., Ltd.

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Table of Contents
1. INTRODUCTION.......................................................................................3
1.1 FEATURES ............................................................................................4
1.2 HARDWARE SPECIFICATIONS ...................................................................... 4
1.2.1 Exterior Appearance......................................................................4
2. SYSTEM SET UP....................................................................................... 6
2.1 CONNECTION DRAWING ............................................................................6
2.2 CONNECTING ETHERNET LINE .....................................................................6
2.3 SUPPLYING POWER..................................................................................6
3. MANAGING MYPBX................................................................................... 8
3.1 ADMINISTRATOR LOGIN ............................................................................8
3.2 STATUS MONITOR ...................................................................................9
3.2.1 Line Status...................................................................................9
3.3 BASIC............................................................................................... 10
3.3.1 Extension................................................................................... 10
3.3.2 Trunk ........................................................................................ 19
3.3.3 Outbound Routes ........................................................................ 30
3.3.4 Phone Provisioning...................................................................... 33
3.4 INBOUND CALL CONTROL ........................................................................ 41
3.4.1 IVR ........................................................................................... 41
3.4.2 Queues...................................................................................... 44
3.4.3 Custom Prompts ......................................................................... 48
3.4.4 Ring Groups ............................................................................... 48
3.4.5 Inbound Routes .......................................................................... 50
3.4.6 Blacklist..................................................................................... 55
3.5 INTERNAL SETTINGS .............................................................................. 56
3.5.1 Options...................................................................................... 56
3.5.23.5.2 Business Hours.................................................................... 58
3.5.3 Feature Codes ............................................................................ 59
3.5.4 SIP Settings ............................................................................... 62
3.5.5 Voicemail Settings....................................................................... 67
3.5.6 DISA ......................................................................................... 70
3.5.7 Conferencing .............................................................................. 72
3.5.8 Paging Groups............................................................................ 73
3.5.9 DNIS Settings............................................................................. 74
3.5.10 PIN User settings ...................................................................... 74
3.5.11 Speed Dial Settings ................................................................... 76
3.5.12 Music on Hold Prompts............................................................... 77
3.6 NETWORK SETTINGS.............................................................................. 77
3.6.1 LAN Settings............................................................................... 77
3.6.2 Static Route ............................................................................... 79

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3.6.3 Firewall...................................................................................... 80
3.6.4 DHCP Server .............................................................................. 83
3.6.5 VLAN Settings............................................................................. 84
3.6.6 DDNS Settings............................................................................ 85
3.7 SYSTEM SETTINGS ................................................................................ 86
3.7.1 External Storage......................................................................... 86
3.7.2 Password Settings....................................................................... 87
3.7.3 System Prompts.......................................................................... 88
3.7.4 Date and Time............................................................................ 89
3.7.5 Backup and Restore..................................................................... 90
3.7.6 Reset and Reboot........................................................................ 90
3.7.7 Firmware Update......................................................................... 91
3.8 REPORTS ........................................................................................... 92
3.8.1 Call Logs.................................................................................... 92
3.8.2 System Logs............................................................................... 93
3.8.3 System Info ............................................................................... 93
4. ACCESS MRI......................................................................................... 95
5. USE MYPBX........................................................................................... 99
5.1 MAKE OUTBOUND CALL ........................................................................... 99
5.1.1 Sample Routing via PSTN Trunk...................................................100
5.1.2 Sample Routing via VoIP Trunk....................................................101
5.2 INCOMING CALL...................................................................................104
5.2.1 Sample Routing to an IVR ...........................................................104
APPENDIX A FAQ......................................................................................107
APPENDIX B HOW TO CONFIGURE AUTOBACKUP..........................................108
APPENDIX C HOW TO CONFIGURE NAT SETTING..........................................110
APPENDIX D HOW TO USE AUTO PROVISION...............................................112
APPENDIX E HOW DO I CONFIGURE DISTINCTIVE RING TONES.....................115
APPENDIX F HOW TO USE DID...................................................................118
APPENDIX G HOW TO USE BLF KEY TO CHOOSE THE PSTN LINE....................122
1. Introduction
MyPBX —An IP-PBX for Small Businesses/Home Office
MyPBX is a standalone embedded hybrid PBX for small businesses and remote
branch offices of larger organizations. MyPBX also offers a hybrid solution (a
combination of VoIP applications using legacy telecom equipment) alternative
for enterprises who are not yet ready to migrate to a complete VoIP solution.

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Applications
1.1 Features
● Auto-provision ● Follow me
● Blind Transfer ● Interactive Voice Response (IVR)
● BLF Support ● Intercom / Zone Intercom
● Blacklist ● Music On Hold
● Call Detail Records(CDR) ● Music On Transfer
● Call Forward ● Paging / Zone Paging
● Call Parking ● PIN Users
● Call Recording ● Queue
● Call Pickup ● QOS
● Call Routing ● Ring Group
● Call Transfer ● Route by Caller ID
● Call Waiting ● Skype Integration (Skype Connect)
● Caller ID ●Speed dial
● Conference ● Three-way Calling
● Define Office Time ● Do Not Disturb(DND)
● Direct Inward System Access(DISA) ● Voicemail
● Distinctive Ringtone ● VLAN
● Firewalls
1.2 Hardware Specifications
1.2.1 Exterior Appearance
Front Side

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Figure 1-1 MyPBX Front Panel Picture
No. Identifying
①Green LED：Indicates the power connection is normal.
②Green LED：Indicates the server system is in working order
③Green LED：Indicates the system is ready.
④Green LED：Indicates the internet interface is in use
⑤Red LED：stands for FXO port
Orange LED: Indicates presence of a BRI port.
Green LED：stands for FXS port
LED Dual - Red blink：FXO port isn’t connecting PSTN line.
LED Dual - Red and Green blink：FXO port receive an incoming call.
LED Dual - Red and Green fast blink：FXO port is in talking.
LED Dual - Green and Red blink：FXS port is ringing.
LED Dual - Green and Red fast blink：FXS port is in talking.
2) Back Side
Figure 1-2 MyPBX Back Side Picture
①②③④⑤

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2. System set up
2.1 Connection Drawing
Figure 2-1
2.2 Connecting Ethernet Line
MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED
indicator.Plug Ethernet line into MyPBX’s Ethernet port, and then connect
the other end of the Ethernet line with a hub, switch, router, LAN or WAN.
Once connected, check the status of the LED indicator. A yellow LED
indicates the port is in the connection process, and a green LED indicates the
port is properly connected.
2.3 Supplying Power
MyPBX utilizes the high-performance switch power supply, which supplies
the required power for the unit.
AC Input: 100~240V
DC Output: 12V, 1A
Please follow the steps below to connect the MyPBX unit to a power outlet:
PSTN
PSTN
Normal
IP
601
602
FXS
LAN
FXO
IP
Soft
Route

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1. Connect the small end of the power cable to the power input port on the
MyPBX back panel, and plug the other end of the cable into a 100VAC
power outlet.
2. Check the Power LED on the front panel. A solid green LED indicates that
power is being supplied correctly.

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3. Managing MyPBX
3.1 Administrator Login
From your web browser, input the IP address of the MyPBX server.
If this is the first time you are configuring MyPBX, please use the default
settings below:
IP Address: http://192.168.5.150
Username: admin
Password: password
Figure 3-1

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3.2 Status Monitor
3.2.1 Line Status
Figure 3.2.1
MyPBX Status Description:
Extensions:
1) : Extension is unregistered
2) : Extension is idle
3）: Extension is ringing
4）: Extension is busy in a call
5）: Extension is on hold
Trunks:
VOIP Trunk:
Status
Unregistered: Trunk registration failed.
Registered: Succeed registration, trunk is ready for use.

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Request Send: Registering.
Waiting: Waiting for authentication.
FXO Trunk:
Status
Idle: The port is idle.
Busy: The port is in use.
Disconnected: The port hasn’t connected the PSTN line.
More detail message, please refer to the LED identifying of front panel.
BRI Trunk:
Status
Ok: The ports connect correctly.
Error: The port is error.
Disconnected: The port hasn’t connected the PSTN line.
Service Provider:
Status
Ok: Succeed registration, trunk is ready for use.
Failed: Trunk registration failed.
3.3 Basic
3.3.1 Extension
Extension has two types: Analog extensions (FXS) and VOIP extensions (SIP
extension).