
IM 12D08F03-02E
< Introduction > v
After-sales Warranty
nDo not modify the product.
nDuring the warranty period, for repair under warranty consult the
localsalesrepresentativeorserviceoce.Yokogawawillreplaceor
repair any damaged parts. Before consulting for repair under warranty,
provide us with the model name and serial number and a description
of the problem. Any diagrams or data explaining the problem would
also be appreciated.
lIf we replace the product with a new one, we won’t provide you with a repair report.
lYokogawa warrants the product for the period stated in the pre-purchase quotation
Yokogawa shall conduct dened warranty service based on its standard. When the
customer site is located outside of the service area, a fee for dispatching the maintenance
engineer will be charged to the customer.
nIn the following cases, customer will be charged repair fee regardless
of warranty period.
• Failure of components which are out of scope of warranty stated in instruction manual.
• Failure caused by usage of software, hardware or auxiliary equipment, which Yokogawa
Electric did not supply.
• Failure due to improper or insucient maintenance by user.
• Failure due to modication, misuse or outside-of-specications operation which Yokogawa
does not authorize.
• Failure due to power supply (voltage, frequency) being outside specications or abnormal.
• Failure caused by any usage out of scope of recommended usage.
• Any damage from re, earthquake, storms and oods, lightning, disturbances, riots, warfare,
radiation and other natural changes.
n Yokogawadoesnotwarrantconformancewiththespecicapplication
attheusersite.Yokogawawillnotbeardirect/indirectresponsibility
fordamageduetoaspecicapplication.
n YokogawaElectricwillnotbearresponsibilitywhentheuser
congurestheproductintosystemsorresellstheproduct.
nMaintenance service and supplying repair parts will be covered for
veyearsaftertheproductionends.Forrepairforthisproduct,please
contactthenearestsalesocedescribedinthisinstructionmanual.
10th Edition: Sep. 30, 2019-00