Zip HydroTap G4 User manual

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 1 of 24
ZIP HydroTap®G4
User Guide
Affix model number label
here
801981UK

Page 2 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
3. Table of contents
• Tap operation ........................................... Pages 3 to 6
• Tap lights .................................................. Page 7
• LCD screen & menu................................. Pages 8 to 19
• Filter maintenance ................................... Pages 19 to 20
• Changing the CO2cylinder ..................... Page 21 to 22
• Home menu icons.................................... Page 23
• Cleaning.................................................... Page 23
• Contact details ......................................... Page 24
• Date of installation.........

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 3 of 24
To dispense chilled water
Classic
Depressing the blue CHILLED lever
allows the dispensing of chilled
water.
Pulling forward the blue CHILLED
lever allows the tap to operate in
a “no-touch” mode. Water will flow
from between 5 and 15 seconds
(this is user adjustable, see page
19).
To reset, return the lever to the “off”
position and repeat the step. The
lever has to be manually returned
to the “off” position.
Elite
Touching the blue CHILLED
button allows the dispensing of
chilled water.
Arc / Cube
Rotating the control when the
indicator light is illuminated blue
allows the dispensing of chilled
water.
If illuminated white, touch the
SELECT button until the indicator
light illuminates blue.
Tap operation
Press or pull the CHILLED lever
Indicator
light
Arc / Cube
Select
button
Elite
Classic
Press the CHILLED button

Page 4 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
Press or pull the SPARKLING lever
Indicator
light
Arc / Cube
Select
button
Elite
Classic
Press the SPARKLING button
Tap operation
To dispense sparkling water
Classic
Depressing the blue SPARKLING
lever allows the dispensing of chilled
sparkling water.
Pulling forward the blue SPARKLING
lever allows the tap to operate in a
“no-touch” mode. Water will flow from
between 5 and 15 seconds (this is
user adjustable, see page 19).
To reset, return the lever to the “off”
position and repeat the step. The
lever has to be manually returned to
the “off” position.
Elite
Touching the white SPARKLING
button allows the dispensing of chilled
sparkling water.
Arc / Cube
Rotating the control when the
indicator light is illuminated white
allows the dispensing of chilled
sparkling water.
If illuminated blue, touch the SELECT
button until the indicator light
illuminates white.

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 5 of 24
Tap operation
Sparkling button
Chilled button
Elite
The Elite tap uses
touch sensitive
controls to dispense
chilled and chilled
sparkling water.
When operating the
tap ensure the touch
surface is dry as
moisture may
interfere with the
sensor touch control.
Elite
Classic
The HydroTap®Classic uses lever
controls, to dispense chilled and
chilled sparkling water.
There are blue indicator lights, built
into the levers, to show the status of
the water. There is a filter warning
light to indicate when a filter change
is due.
Note The safety button on all
chilled sparkling models is inactive,
as this function is only necessary
for boiling water models.
Sparkling button
Chilled button

Page 6 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
Tap operation
Arc / Cube
On powerup, wait
30secs. for the
unit to calibrate
before selecting
either the chilled
blue illuminated
or chilled sparkling
white illuminated
water mode, by
touching the select
button.
The Arc / Cube
control may
be rotated in a
forward or reverse
direction to
dispense chilled
or chilled sparkling
water.
The rotary control
is spring loaded
in the forward
direction and
when released,
will return to the
‘off’ position.
When rotated in the
reverse direction the
tap operates in a POT FILL mode. Water will flow from
between 5 and 15 seconds (This is user adjustable, see page 19). To reset,
return the control to the ‘off’ position and repeat the step. The control has to
be manually returned to the ‘off’ position.
Rotary control
Select button
Safety button
Cube

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 7 of 24
Tap lights
Blue lights
Blue water lights Classic
Continually illuminated
This indicates that the chilled and chilled
sparkling water is within the set temperature
range.
Flashing slowly
This indicates that the chilled and chilled
sparkling water is not within the set temperature
range. When the chilled and chilled sparkling
water is at the set temperature, the light will
stop flashing. This could take several minutes.
During heavy usage, the temperature can rise
out of this range.
Filter light
Filter light Classic & Elite
Filter change light off
This indicates that the filter is operating within
its normal specified lifespan.
Filter change light
flashing slowly
The light will flash slowly when the filter is
due for replacement. The filter percentage will
indicate 0% on the LCD home screen. (See
filter maintenance page 19).
Filter light
Elite
Indicator light
Safety
Lock
Select light
Arc / Cube
Classic
Classic
Filter lights Arc / Cube
All three tap lights (safety, select and
indicator light) will flash every
10 seconds, indicating a filter change is
required.
Note The safety light has no function on the
chilled and sparkling models.
Warning lights All models
When the indicator light flashes fast and
continuous, a system fault has occurred.
Check for details on the faults screen, see
System information, page 10.
Reset the filter light
See Filter reset page 12

Page 8 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
Zip HydroTap®G4 features a ‘TOUCH’ screen for easy setup and operation
adjustment.
(See page 24 for home menu icons).
3LCD Screen
Other possible messages in status window
Status** Information Notes
System Fault Product has one or more system
faults
Refer to section B
- System info.
Change filter Internal filter needs to be replaced Refer to section
C Installation
Set chilled
water
temperature
Filter
usage
Date and
time
**Status
window
Note When selecting new options, the screen will revert to the main menu, if
the screen remains inactive for a period in excess of 10 seconds.
3 - 5OC

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 9 of 24
3LCD Screen menu
Main
menu
Sub menu Sub menu
options
Section
Language English / Deutsch
A
Information
• Product info.
• Filters log
• System faults
• Module
Revision
Serial number
Product number
Calibration
• Filters
• Faults found
B
Installation
• Filter flush
• Filter reset
• CO2 Purge
• Lux sensor
calibration
• Start/Stop
• Internal/External
• Calibration options
• Enable/Disable
C
Service Password
protected
D
Security
• Enable
password
• Set password
• Change password
E
Communication
(Not yet available)
• Remote monitor
• Remote control
• Wifi/Bluetooth
Options
F
Settings
• Date/Time
• Temperature
• Filter
• Energy modes
• Safety
• Dispense times
• 2hr/24hr Mode
• Hot/Cold set point
• Filter life (Litres)
Filter life (Months)
• Sleep mode options
On/Off modes
• Safety lock
• Cold dispensing
G

Page 10 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
A. Set language
LCD Screen operation - Section A
LCD Screen operation - Section B
• Press the [MENU] button for
main menu.
• Press the [Language] button.
• Select the language.
• Press [<=] button for the
previous menu.
B. System information
In this section, you can find your product serial number, check system fault
messages or view the filter logs of your product.
• Press [Product Info] to view the
current product serial no.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press [System Faults] to check
the fault information.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press [Filter Log] to check the
filter resets.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press the [MENU] button for
main menu.
• Press the [Info] button.
• Press [Product Info] to view the
current product serial number.
• Press [System Faults] to check
the fault information.
• Press [Filter Log] to view filter
resets data.
• Press [<=] button for the
previous menu.
Zip Chilled Sparkling
Zip Chilled Sparkling
Zip Chilled Sparkling

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 11 of 24
C. Install
1. Filter ush
Sub menu
1. - Filter flush
2. - Filter reset.
3. - Purge CO2
4. - Lux sensor calibration.
LCD Screen operation - Section C
OPEN
Position
CLOSED
Position
ON
OFF
Once your Zip HydroTap®G4 unit has been installed, go to the install menu to
configure the system settings for your product.
Have a bucket or similar container (not supplied) at the ready to hold a
quantity of water that will be ejected while the filter flush mode is in operation.
Open the filter access door on the front of the HydroTap®G4 and the filter
cartridge will be exposed. Located to the rear right hand side of the cartridge
is a flush line, approx 600mm long and the flush line stop cock. Place the
free end of the flush line into the bucket or container (not supplied).
• Press [MENU] button for main
menu.
• Press the [Install] button. Turn the
stop cock on.
• Press the [Filter Flush] button.
• Press [START] button to start
filter flush. Once the filter flush
is finished, turn the stop cock off
first (ensure the cock is properly
closed) then press [STOP] to end
filter flush mode.
• Press [<=] button for the previous
menu or press [HOME] button to
return to the home screen.
• After initial installation,turning
off the filter flush mode puts the
HydroTap®G4 into calibration
mode. With subsequent filter
changes, the system reverts to
the main menu.
Note Run at least 10 Litres of
water through to flush the filter
of any excess black carbon
particles (this is normal). Once
the filter flush has finished,
press the [STOP] button to
display the main menu
Zip Chilled Sparkling
Zip Chilled Sparkling

Page 12 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Filter Reset] button.
• Press the [Reset Filter] button.
• If you need to flush the filter follow
the filter flush guide, see page 11.
• To cancel the filter reset program
press [HOME] or [<=].
• To set the filter life or edit filter
usage, see page 17.
After replacing the filter, the counters should be reset.
2. Filter reset
LCD screen operation - section C
3. CO2purge
4. Lux sensor calibration
• Press the [MENU] button for
main menu.
• Press the [Install] button.
• Press the [Lux Sensor
Calibration] button.
• The lights on the tap head will
flash to confirm calibration.
Note Correct operation of the Lux sensor can be verified by selecting Lux
Sensor - OFF. When the room is subsequently darkened, below the calibrated
light level, the lights will turn off after 30 seconds.
When fitting a new gas cylinder, it is important to purge the gas lines.
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Purge CO2] button.
• In the next screen, press the
[START] button to commence the
purging process.
• Wait for the water to stop flowing
through the unit.
• Wait a further 10 seconds after the
water has stopped running. During
this time you will hear the CO2gas
running through the tap.
• Press [STOP] to stop the purge.
Zip Chilled Sparkling
Zip Chilled Sparkling
Zip Chilled Sparkling
Zip Chilled Sparkling

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 13 of 24
Caution must be observed when changing any settings within the service
menu as any changes may affect the normal operation of the unit. This can
only be done by a Zip technician. Please contact your Zip service provider for
further assistance.
• Press the [MENU] button for
main menu.
• Press the [Service] button.
• A password is required to enter
service menu.
D. Service
LCD Screen operation - Section D
HydroTap®G4 Password screen
Note In UK call a licensed electrician / plumber,or call Zip by
Telephone [phone] or Mobile [phone], for assistance,
service, spare parts or enquiries.

Page 14 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
E. Security
The Zip HydroTap®G4 allows the appliance coordinator to set up a password
to protect against users changing the preferred system settings.
To set a password
• Press the [MENU] button for main
menu.
• Press the [Security] button.
• Press [Enable Password].
• Enter a 4 digit password.
• Press [Enter].
3. LCD Screen operation - Section E
To change a password
• Press the [MENU] button for main
menu.
• Press the [Security] button.
• Press [Change Password].
• Enter your old 4 digit password.
• Then enter your new 4 digit
password & press [Enter]. (Once
the password has been set you
will need to enter the password
to access the settings screen. If
you have forgotten the password,
please disconnect the power and
restart your HydroTap®G4).
Settings screen
F. Communication (when available)
The Zip HydroTap®G4 allows the user to use Wi-Fi or Bluetooth to operate
the product remotely.
Not yet available
LCD Screen operation - Section F
Zip Chilled Sparkling
Zip Chilled Sparkling
Zip Chilled Sparkling

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 15 of 24
G. Settings
3. LCD Screen operation - Section G g Instructions
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Once the password has been set
you will need to enter the
password to access the settings
screen. If you have forgotten the
password see page 14, LCD
screen operation - section E
security.
In the settings mode you will be able
to access the following:
• Press the [MENU] button.
• Press the [Setting] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Date/Time] button.
• Choose ‘12 HOUR’ mode or
‘24 HOUR’ mode by pressing
the square button. The selected
mode will be displayed in dark
grey colour with a tick box on the
right.
• Press [NEXT] button to set time.
Set Date / Time
Zip Chilled Sparkling
Zip Chilled Sparkling
• Select individually the hour,
minutes and day and adjust using
the up and down arrows.
• Select individually the date, month
and year and adjust using the up
and down arrows.
• Press [HOME] to return to the
Home screen.

Page 16 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
3. LCD Screen operation - Section G
Filter
Zip HydroTap®G4 allows the user to adjust filter life and edit filter usage.
To edit the filter life
Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Filter] button.
• Press the [Int Filter Life] button.
• To change filter life, first select
(Litres) or (Months) then press the
up or down arrows to edit filter life.
Note
Filter life increases in 500 litres
increments to a maximum of 10000
litres. Factory set at 6000 litres.
To edit the filter usage
This function is to reset the filter change
display after a filter has reached the
end of its life (see page 19, Filter
maintenance).
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Filter] button.
• Press the [Edit Int Filter] button.
• To change filter usage, first select
(Litres) or (Days), then use the up
and down arrows to edit the filter
usage.
Note The filter life may be set as a
function of litres used, or in months
from the filter change. When the first of
these functions is reached (i.e. litres or
months expired), the filter warning light
will be illuminated on the tap.
Either of these functions may be
disabled (see below).

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 17 of 24
3. LCD Screen operation - Section G
Energy modes
This mode allows the HydroTap®G4 to go into energy saving mode. There
are two options available: sleep mode and on/off mode.
It is recommended to recalibrate the lux sensor after selecting any of the
lux sensor options from the sleep mode menu. (See page 12, Lux sensor
calibration).
In sleep mode the unit will go to “sleep” after a 2hr period of inactivity. The
chilled water will be ON or OFF.
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Energy Modes] button.
• Press the [Sleep Modes] button
then in the next screen, use the
up and down arrow to select sleep
mode from the 4 options in the
table below.
Sleep Mode Light
level
Time
delay
State Chiller
2 Hours > OFF N/A 2 Hr OFF OFF
Lux Sensor > OFF Dark N/A OFF OFF
Lux Sensor or 2 Hr > OFF Dark 2 Hr OFF OFF
Disable N/A N/A ON ON
To activate sleep mode
Zip Chilled Sparkling
Zip Chilled Sparkling

Page 18 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
LCD Screen operation - Section G
On/Off mode menu
Individual set screen
Group set screen
A
A
Note Any attempt, during off mode, to dispense water, will bring the unit out
of sleep mode. The unit will return to sleep mode after 2 hours of non use.
Please allow sufficient time for the water to reach the set temperature after
disabling the sleep mode.
This screen allows you to select the
individual days for programming.
Only one On/Off period is allowed for
each day.
On/Off mode allows the user to turn the
unit on or off at a specific time.
To activate On/Off mode
• Press the [MENU] button for main
menu.
Press the [Settings] button.
Enter your 4-digit password and
press [Enter].
• Press the [Energy Modes] button.
• Press the [On/Off Modes Menu]
button.
• Select ‘Individual Set’ if you wish
to allocate a specific time for each
day.
• Select ‘Group Set 1’ if you wish to
allocate the same time to all seven
days.
• Select ‘Group Set 2’ if you wish
to allocate the same time to the
five working days (Mon-Fri) and
additional times for weekends
(Sat-Sun).
Note Any attempt, during off mode, to dispense water, will bring the unit out
of energy mode. The system will revert to the energy mode setting after 30
minutes of non use.
• Select ‘Group Set 1’ / ‘Group Set
2’.
• Press button to enable and
set the On/Off time by scrolling
with the up & down arrow keys.
• When in Group Set 2 press
[NEXT] to select Sat-Sun options.
Zip Chilled Sparkling
Zip Chilled Sparkling
Zip Chilled Sparkling

801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02 Page 19 of 24
Filter maintenance
Dispense times
LCD Screen operation - Section G
The ability to change the maximum
dispensing time for both the hot and
cold water has been introduced. The
default settings for the maximum
dispensing times is 15 seconds. The
operator may change both the hot and
cold dispensing times from 5 to 15
seconds, in increments of 1 second.
To edit the dispensing times.
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Dispense Time] button.
• Select the option to change and
scroll using the up and down
arrow keys.
Water filter
The HydroTap®G4 notifies when filter replacement is due. If you notice one
of the following, you will need to change the filter.
• The white change filter light will flash and remain so until reset.
• The filter percentage will show 0% on the home screen.
Note Depending on local water quality conditions and usage, the filter may
require changing anywhere from 1,000 Ltrs to 10,000 Ltrs. You may also
need to replace the filter if you notice unpleasant odours or tastes.
Some water may drip from the filter head (socket) during replacement. Keep
a towel handy to dry up any drips.
To change the filter
• Open the door of the Command-CentreTM.
• Relieve system pressure via the filter flush stop cock, a quick open and
close will do. Use the bucket to catch the discharge.
• Grasp filter cartridge, depress the red lever at the top right of the filter
and rotate the cartridge a quarter turn clockwise, then gently pull down.
3-5oC

Page 20 of 24 801981UK - Commercial Chilled,sparkling User Guide - Jan 2016- v2.02
Filter maintenance
Warning: If the HydroTap®G4
is switched off for a long period
of time (e.g. more than a
weekend), run water through the
chilled water outlet for at least 5
minutes before consumption.
• Caution . Asmall amount of water will drip as the cartridge is
removed.
• Do not tilt the cartridge as water may spill from it if tilted.
• Unpack replacement cartridge and remove sanitary cap, write today’s
date where shown on the label.
• Avoid touching the filter o-rings and filter opening as this may cause
bacterial contamination of the cartridge.
• Moisten the o-rings with water, align the front cartridge label to the
left (as shown in the “insert filter” diagram below), and push the new
cartridge up into the filter head.
• Turn the cartridge a quarter turn anticlockwise until the cartridge comes
to complete stop and is locked into position, with the front label facing
forward.
• Initiate the filter flush programme by scrolling through the menu screen
(see page 11).
• When completed, wipe up any spills and dispose of spent filter cartridge
and packaging thoughtfully.
• Close the door to secure the appliance.
• Adjust the filter settings in Section G (see page 16) litres and days.
Air Inlet Filter
The HydroTap®G4 air filter is conveniently located on the outside of the
condenser. The filter screen is a sliding fit in the plastic housing on the left
hands side of the Command-CentreTM. The screen may be removed for
cleaning by sliding it forward. This needs to be inspected at least quarterly,
cleaned and replaced if damaged.
Note For best performance the unit should only be operated with a clean
air filter screen, correctly fitted in place. Maintain at least a 50mm air gap
in front of the screen at all times. Take care not to allow cloths or other soft
materials to accidentally block the air inlet.
Slide to remove