Zip HydroTap G4 User manual

801623UK - HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02 Page 1 of 16
Affix model number label
here
801623UK
ZIP HydroTap G4
User Guide
®

Page 2 of 16 801623UK -HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02
3. Table of contents
• Tap operation ........................................... Pages 2 to 3
• Tap lights .................................................. Page 4
• LCD screen & menu................................. Pages 5 to 14
• Filter maintenance ................................... Pages 14 to 15
• Home menu icons.................................... Page 16
• Cleaning.................................................... Page 16
• Contact details ......................................... Page 16
• Date of installation.........
Indicator light
Safety Lock
Classic
Elite
Arc / Cube
Select
button
To dispense chilled water
Classic
Depressing the blue CHILLED lever allows the
dispensing of chilled water.
Pulling forward the blue CHILLED lever allows the
tap to operate in a “no-touch” mode. Water will
flow from between 5 and 15 seconds (this is user
adjustable, see page 14).
To reset, return the lever to the “off” position and
repeat the step. The lever has to be manually
returned to the “off” position.
Elite
Touching the blue CHILLED buttons allows the
dispensing of chilled water.
Arc / Cube
Rotating the control when the indicator light is
illuminated blue allows the dispensing of chilled
water.
Note SELECT and SAFETY buttons have no
function other than visual illumination on the chilled
only configuration.
3. Tap operation

801623UK - HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02 Page 3 of 16
3. Tap operation
Chilled buttons
Elite
The Elite tap uses touch
sensitive controls to dispense
chilled water.
When operating the tap ensure
the touch surface is dry as
moisture may interfere with the
sensor touch control.
Arc / Cube
On powerup, wait 30secs. for
the unit to calibrate.
The Arc / Cube control may be
rotated in a forward or reverse
direction to dispense chilled
water.
The rotary control is spring
loaded in the forward direction
and when released, will return to
the OFF position.
When rotated in the reverse
direction the tap operates in a
POT FILL mode. Water will flow
from between 5 and 15 seconds
(This is user adjustable, see
page 14). To reset, return the
control to the OFF position and
repeat the step. The control has
to be manually returned to the
OFF position.
To dispense chilled water see page 2.
Rotary control
Select button
Safety button
Cube
Elite

Page 4 of 16 801623UK -HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02
Tap lights
Filter light
Filter light Classic and Elite
Filter light off
This indicates the filter is operating within its
normal specified lifespan.
Filter light flashing slowly
The light will flash slowly when the filter is
due for replacement and the LCD will show
‘Filter Change’. See, To change the filter,
page 14.
Filter lights Arc / Cube
All three tap lights (Safety, Select and
Indicator light) will flash every
10 seconds, indicating a filter change
is required.
Indicator light
Safety Lock
Select light
Reset the filter light
See, To edit the filter usage, page 12.
Blue CHILLED water lights
Continually illuminated all models
This indicates that the temperature of the
chilled water is within the set temperature
range.
Flashing slowly all models
This indicates that the chilled water is not
within the set temperature range. When the
chilled water is at the set temperature, the
light will stop flashing. This could take several
minutes.
During heavy usage, the temperature can rise
out of this range.
Elite
Arc / Cube
Classic
Filter light
Blue lights
Chilled water
light

801623UK - HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02 Page 5 of 16
3LCD Screen
Note When selecting menu options, the screen will revert to the main menu,
if the screen remains inactive for a period in excess of 10 seconds.
Zip HydroTap®G4 features a ‘TOUCH’ screen for easy setup and operation
adjustment.
(See page 16 for home menu icons).
Chilled water set temp. Filter usage
**Status window
NORMAL
Other possible messages in status window:
**Status Information Notes
System Fault Product has one or more system
faults
Refer to section B
Change Filter Internal filter needs to be replaced Refer to section C

Page 6 of 16 801623UK -HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02
3LCD Screen menu
Main
menu
Sub menu Sub menu
options
Section
Language English / Deutsch
A
Information
• Product info.
• Filters log
• System faults
• Module
Revision
Serial number
Product number
• Filters
• Faults found
B
Installation
• Filter flush
• Filter reset
• Lux sensor Cal
• Start/Stop
• Internal/External
C
Service Password
protected
D
Security
• Enable
password
• Set password
• Change password
E
Communication
(Not yet available)
• Remote monitor
• Remote control
• Wifi/Bluetooth
Options
F
Settings
• Date/Time
• Temperature
• Filter
• Dispense times
• 2hr/24hr Mode
• Cold setpoint
• Filter life (Litres)
Filter life (Months)
• Cold dispensing
G

801623UK - HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02 Page 7 of 16
A. Set language
LCD Screen operation - Section A
LCD Screen operation - Section B
• Press the [MENU] button for
main menu.
• Press the [Language] button.
• Select the language.
• Press [<=] button for the
previous menu.
In this section, you can find your product serial number, check system fault
messages or view the filter logs of your product.
• Press [Product Info] to view the
current product serial no.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press [System Faults] to check
the fault information.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press [Filters Log] to check the
filter resets.
• Press [<=] button for the
previous menu or press [HOME]
button to return to the home
screen.
• Press the [MENU] button for
main menu.
• Press the [Info] button.
• Press [Product Info] to view the
current product serial number.
• Press [System Faults] to check
the fault information.
• Press [Filters Log] to view filter
resets data.
• Press [<=] button for the
previous menu.
B. System information

Page 8 of 16 801623UK -HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02
LCD Screen operation - Section C
C. Install
1. Filter ush
Sub menu
1. - Filter flush.
2. - Filter reset.
3. - Lux sensor calibration.
LCD Screen operation - Section C
OPEN
Position
CLOSED
Position
ON
OFF
Once your Zip HydroTap®G4 unit has been installed, Go to the install menu to
configure the system settings for your product.
Have a bucket or similar container (not supplied) at the ready to hold a
quantity of water that will be ejected while the filter flush mode is in operation.
Open the filter access door on the front of the Command-CentreTM and the
filter cartridge will be exposed. Located to the rear right hand side of the
cartridge is a flush line, approx 600mm long and the flush line stop cock.
Place the free end of the flush line into the bucket or container (not supplied).
• Press [MENU] button for main
menu.
• Press the [Install] button. Turn the
stop cock on.
• Press the [Filter Flush] button.
• Press [START] button to start
filter flush. Once the filter flush
is finished, turn the stop cock off
first (ensure the cock is properly
closed) then press [STOP] to end
filter flush mode.
• Press [<=] button for the previous
menu or press [HOME] button to
return to the home screen.
• After initial installation,turning
off the filter flush mode puts the
HydroTap®G4 into calibration
mode. With subsequent filter
changes, the system reverts to
the main menu.
Note Run at least 10 Litres of
water through to flush the filter
of any excess black carbon
particles (this is normal). Once
the filter flush has finished,
press the [STOP] button to
display the main menu.

801623UK - HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02 Page 9 of 16
2. Filter reset
LCD screen operation - section C
• Press the [MENU] button for main
menu.
• Press the [Install] button.
• Press the [Filter Reset] button.
• Press the [Reset Internal Filter]
button.
• If you need to flush the filter follow
the filter flush guide opposite.
• To cancel the filter reset program
press [HOME] or [<=].
• To set the filter life or edit filter
usage, see page11-12.
After replacing the filter, the counters should be reset.
Caution must be observed when changing any settings within the service
menu as any changes may affect the normal operation of the unit. This can
only be done by a Zip technician. Please contact your Zip service provider for
further assistance.
• Press the [MENU] button for
main menu.
• Press the [Service] button.
• A password is required to enter
service menu.
D. Service
LCD Screen operation - Section D
Note In UK call a licensed electrician / plumber,or call Zip by
Telephone: [phone] on Mobile: [phone], for assistance,
service, spare parts or enquiries.
3. Lux sensor calibration
• Press the [MENU] button for
main menu.
• Press the [Install] button.
• Press the [Lux Sensor
Calibration] button.
• The lights on the tap head will
flash to confirm calibration.
Note Correct operation of the Lux sensor can be verified by selecting Lux
Sensor - OFF. When the room is darkened, below the calibrated light level,
the lights will turn off after approx. 30 seconds. See Energy Modes, page 12.
Note Undertake lux sensor calibration under normal (not dark) lighting
conditions.
Chilled

Page 10 of 16 801623UK -HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02
3. LCD Screen operation - Section E
To change a password
• Press the [MENU] button for main
menu.
• Press the [Security] button.
• Press [Change Password].
• Enter your old 4 digit password.
• Then enter your new 4 digit
password & press [Enter]. (Once
the password has been set you
will need to enter the password
to access the settings screen. If
you have forgotten the password,
please disconnect the power and
restart your HydroTap®G4).
F. Communication (when available)
Not yet available
LCD Screen operation - Section F
G. Settings
3. LCD Screen operation - Section G g Instructions
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Once the password has been set
you will need to enter the
password to access the settings
screen. If you have forgotten
the password see above, LCD
screen operation - section E
security -To change a password.
In the settings mode you will be able
to access the following:
To set a password
• Press the [MENU] button for main
menu.
• Press the [Security] button.
• Press [Enable Password].
• Enter a 4 digit password.
• Press [Enter].
The Zip HydroTap®G4 allows the appliance coordinator to set up a password
to protect against users changing the preferred system settings.
E. Security

801623UK - HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02 Page 11 of 16
3. LCD Screen operation - Section G g Instructions
HydroTap®G4 Set date/time screen
• Press the [MENU] button.
• Press the [Setting] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Date/Time] button.
• Choose ‘12 HOUR’ mode or
‘24 HOUR’ mode by pressing
the square button. The selected
mode will be displayed in dark
grey colour with a tick box on the
right.
• Press [NEXT] button to set time.
Set Date / Time
• Select individually the hour,
minutes and day and adjust using
the up and down arrow
• Select individually the date, month
and year and adjust using the up
and down arrows.
• Press [HOME] to return to the
home screen.
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Temperature] button.
• To adjust the temperature, press
the temperature button and then
use the up and down arrows.
Set temperature
Filter
Zip HydroTap®G4 allows the user to adjust filter life and edit filter usage.
To edit the filter life
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Filter] button.
• Press the [Int Filter Life] button.

Page 12 of 16 801623UK -HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02
3. LCD Screen operation - Section G
This mode allows the HydroTap®G4 to go into energy saving mode. There
are two options available: sleep mode and on/off mode.
Energy modes
In sleep mode the unit will go to “Sleep” after a 2hr period of inactivity. The
chilled water will gradually rise to room temp, as shown in the table below
and the chilled water will be OFF (or ON if disabled).
To activate sleep mode
• Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Energy Modes] button.
• Press the [Sleep Modes] button
then in the next screen, use the
up and down arrow to select sleep
mode from the 4 options in the
table below.
Sleep Mode Light
level
Time
delay
State Chiller
2 Hours > OFF N/A 2 Hr OFF OFF
Lux Sensor > OFF Dark N/A OFF OFF
Lux Sensor or 2 Hr > OFF Dark 2 Hr OFF OFF
Disable N/A N/A ON ON
• To change filter life, first select
(Litres) or (Months) then press
the up or down arrows to edit
filter life.
Note Filter life increases in 500 litres
increments to a maximum of 10000
litres. Factory set at 6000 litres.
To edit the filter usage
This function is to reset the filter change display after a filter has reached the
end of its life (see Filter maintenance below).
• Press the [MENU] button for
main menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Filter] button.
• Press the [Edit Int Filter] button.
• To change filter usage, first
select (Litres) or (Days), then use the up and down arrows to edit the filter
usage.

801623UK - HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02 Page 13 of 16
3. LCD Screen operation - Section G
It is recommended to recalibrate the lux sensor after selecting any of the
lux sensor options from the sleep mode menu. (See page 9 ,Lux sensor
calibration).(Classic, Arc / Cube only).
Note Any attempt, during off mode, to dispense water, will bring the unit out
of sleep mode. The unit will return to sleep mode after 2 hours of non use.
Please allow sufficient time for the water to reach the set temperature after
disabling the sleep mode.
On/Off mode menu
Individual days set screen
Group set screen
A
A
This screen allows you to select the
individual days for programming.
Only one On/Off period is allowed for
each day.
On/Off mode allows the user to turn the
unit on or off at a specific time.
To activate On/Off mode
• Press the [MENU] button for main
menu.
Press the [Settings] button.
Enter your 4-digit password and
press [Enter].
• Press the [Energy Modes] button.
• Press [ON/OFF Modes Menu].
button, to set up ON/OFF time.
• Select ‘Individual Set’ if you wish
to allocate a specific time for each
day.
• Select ‘Group Set 1’ if you wish to
allocate the same time to all seven
days.
• Select ‘Group Set 2’ if you wish
to allocate the same time to the
five working days (Mon-Fri) and
additional times for weekends
(Sat-Sun).
Note Any attempt, during off mode, to dispense water, will bring the unit out
of energy mode. The system will revert to the energy mode setting after 30
minutes of non use.
• Select ‘Group Set 1’ / ‘Group Set
2’ then press [NEXT].
• Press button to enable and
set the On/Off time by scrolling
with the up & down arrow keys.
• When in Group 2 Press [NEXT] to
select weekend options.

Page 14 of 16 801623UK -HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02
LCD Screen operation - Section G
Dispense Times
The ability to change the maximum dispensing time for cold water has been
introduced. The default settings for the maximum dispensing times is 15
seconds. The operator may change the chilled dispensing time from 5 to 15
seconds, in increments of 1 second.
To edit the dispensing times. • Press the [MENU] button for main
menu.
• Press the [Settings] button.
• Enter your 4-digit password and
press [Enter].
• Press the [Dispense Time] button.
• Select the option to change and
scroll using the up and down arrow
keys.
Filter maintenance
Note Depending on local water quality conditions and usage, the filter may
require changing anywhere from 1,000 Ltrs to 10,000 Ltrs. You may also
need to replace the filter if you notice
unpleasant odours or tastes.
Some water may drip from the filter
head (socket) during replacement.
Keep a towel handy to dry up any
drips.
Water filter
The HydroTap®G4 notifies when filter replacement is due. If you notice one of
the following, you will need to change the filter.
• The white change filter light (for location see Tap lights, page 4) will
flash once per second and remain so until reset.
• The filter percentage will show 0% on the home screen.
To change the filter
• Open the door of the Command-CentreTM.
• Relieve system pressure via the filter flush stop cock, a quick open and
close will do. Use the bucket to catch the discharge.
• Grasp filter cartridge, depress the red lever at the top right of the filter
and rotate the cartridge a quarter turn clockwise, then gently pull down.
• Caution . Asmall amount of water will drip as the cartridge is
removed.
• Do not tilt the cartridge as water may spill from it if tilted.
• Unpack replacement cartridge and remove sanitary cap, write today’s
date where shown on the label.
• Avoid touching the filter o-rings and filter opening as this may cause

801623UK - HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02 Page 15 of 16
bacterial contamination of the cartridge.
• Moisten the o-rings with water, align the front cartridge label to the
left (as shown in the “insert filter” diagram below), and push the new
cartridge up into the filter head.
• Turn the cartridge a quarter turn anticlockwise until the cartridge comes
to complete stop and is locked into position, with the front label facing
forward.
• Initiate the filter flush programme by scrolling through the menu screen
(see page 6).
• When completed, wipe up any spills and dispose of spent filter cartridge
and packaging thoughtfully.
• Close the door to secure the appliance.
• Adjust the filter settings in section G (see Filter, pages 11-12 litres and
days.
Warning: If the Zip
HydroTap®G4 is switched off for
a long period of time (e.g. more
than a weekend), run water
through the chilled water outlet
for at least 5 minutes before
consumption.
Air inlet filter
The HydroTap®G4 air filter is conveniently located on the outside of the
condenser. The filter screen is a sliding fit in the plastic housing on the side
of the Command-CentreTM. The screen may be removed for cleaning by
sliding it forward. This needs to be inspected at least quarterly, cleaned and
replaced if damaged.
Note For best performance the unit should only be operated with a clean
air filter screen, correctly fitted in place. Maintain at least a 50mm air gap
in front of the screen at all times. Take care not to allow cloths or other soft
materials to accidentally block the air inlet.
Filter maintenance
Slide to remove
Warning If the HydroTap®G4 is switched off for a long period of time.
(e.g. more than a weekend), run water through the chilled water outlet for at
least 5 minutes before consumption.

Page 16 of 16 801623UK -HT G4 Commercial Chilled User Guide - Jan 2016 - V2.02
Contact details
Cleaning
General cleaning
Do not use strong, corrosive spray or abrasive cleaners / chemicals.
Clean the casing, tapware, external filter, piping and all other fittings with a soft cloth
and mild soap and water.
Do not spray water over the tap as it may damage the low-voltage electronics.
Caution: Should any of the plastic fittings accidentally come into contact with cleaners
with a PH level less than 4, hypochlorite, hydrogen peroxide or any other aggressive
chemical the affected component must be replaced immediately.
Command-CentreTM units must never be located near, or cleaned with water jets.
Avoid using airborne pesticides near the Command-CentreTM.
Website: www.zipwater.com/uk
Email: [email protected]
Facsimile: 01362 692 448
Telephone: [phone]
Mobile: [phone]
Filter use
This icon displays the filter usage remaining from 100% (new filter) to 0%
(end of life). When it reaches 0% the filter warning light on the tap head will
flash slowly. The filter life can be adjusted by litres and by days used.
50%
Chilled temperature
The temperature of the water in the chilled tank will be displayed between
5°C and 9°C.
Head Office
Zip Water UK
14 Bertie Ward Way
Dereham
Norfolk NR191TE
As Zip policy is one of continuous product improvement, changes to specifications may
be made without prior notice. Images in this booklet have been modified and may not
be true representations of the finished goods.
For terms of warranty please see the back page of the installation guide, download the
latest copy from www.zipwater.com/uk
The terms “Zip” and “HydroTap” are registered trade marks of Zip
Heaters (Aust) Pty Ltd.
Zip products described in this publication are manufactured under
one or more of the following patents: AU675601, AU637412,
AU635979, GB0422305, GB2065848, US4354049, US5103859,
US5099825 and SA2006/08043. Other patents are in force and
patent applications are pending.
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