ZKTeco LFace10 User manual

Product Name and Model Number User Manual
Page | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.
User Manual
LFace10
Date: January 2021
Doc Version: 1.0
English

LFace10 User Manual
Page | 1 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Copyright © 2021 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any
way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by
their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the
safe operation of the machine/unit/equipment that personnel has read, understood and followed the safety
instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty of
any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular
purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or relating
to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of
the possibility of such damages.

LFace10 User Manual
Page | 2 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/equipment. The said additions or amendments are meant for
improvement /better operations of the machine/unit/equipment and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any non-
compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business related queries, please write to us at: [e-mail].
To know more about our global branches, visit www.zkteco.com.

LFace10 User Manual
Page | 3 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was officially
established in 2007 and now has been one of the globally leading enterprises in the biometric verification
industry owning various patents and being selected as the National High-tech Enterprise for 6 consecutive
years. Its products are protected by intellectual property rights.
About the ManualS
This manual introduces the operations of LFace10 Product.
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products.
Features and parameters with ★are not available in all devices.

LFace10 User Manual
Page | 4 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
For Software
Convention Description
Bold font Used to identify software interface names e.g. OK, Confirm, Cancel
>Multi-level menus are separated by these brackets. For example, File > Create >
Folder.
For Device
Convention Description
< > Button or key names for devices. For example, press <OK>
[ ]
Window names, menu items, data table, and field names are inside square
brackets. For example, pop up the [New User] window
/Multi-level menus are separated by
forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This implies about the notice or pays attention to, in the manual
The general information which helps in performing the operations faster
The information which is significant
Care taken to avoid danger or mistakes
The statement or event that warns of something or that serves as a cautionary
example.

LFace10 User Manual
Page | 5 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Table of Contents
SAFETY MEASURES ..................................................................................................................................... 7
1INSTRUCTION FOR USE........................................................................................................... 10
STANDING POSITION, FACIAL EXPRESSION AND STANDING POSTURE.................................................................10
FACE REGISTRATION................................................................................................................................................................11
VERIFICATION MODE ...............................................................................................................................................................12
1.3.1 FACIAL VERIFICATION ....................................................................................................................................................................12
1.3.2 PASSWORD VERIFICATION ...........................................................................................................................................................13
1.3.3 COMBINED VERIFICATION ............................................................................................................................................................15
2MAIN MENU............................................................................................................................. 16
3USER MANAGEMENT .............................................................................................................. 18
ADDING USERS ..........................................................................................................................................................................18
SEARCH FOR USERS..................................................................................................................................................................21
EDIT USERS..................................................................................................................................................................................21
DELETING USERS .......................................................................................................................................................................22
4USER ROLE............................................................................................................................... 23
5COMMUNICATION SETTINGS ................................................................................................. 25
PC CONNECTION.......................................................................................................................................................................25
6SYSTEM SETTINGS .................................................................................................................. 26
DATE AND TIME.........................................................................................................................................................................26
ATTENDANCE SETTING ...........................................................................................................................................................27
FACE PARAMETERS...................................................................................................................................................................28
FACTORY RESET.........................................................................................................................................................................30
USB UPGRADE............................................................................................................................................................................30
7PERSONALIZE SETTINGS ........................................................................................................ 31
INTERFACE SETTINGS...............................................................................................................................................................31
VOICE SETTINGS ........................................................................................................................................................................32
BELL SCHEDULES SETTINGS ..................................................................................................................................................33
PUNCH STATES OPTIONS .......................................................................................................................................................35
SHORTCUT KEYS MAPPINGS .................................................................................................................................................36
8DATA MANAGEMENT.............................................................................................................. 37
DELETE DATA..............................................................................................................................................................................37
9DEPARTMENT MANAGEMENT................................................................................................ 39
ADD A DEPARTMENT...............................................................................................................................................................39
EDIT A DEPARTMENT ...............................................................................................................................................................41
DELETE A DEPARTMENT .........................................................................................................................................................42
10 SHIFT SET................................................................................................................................. 43
ATTENDANCE RULE..................................................................................................................................................................43

LFace10 User Manual
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SHIFT SETTING............................................................................................................................................................................44
SCHEDULE ...................................................................................................................................................................................45
11 REPORT .................................................................................................................................... 49
DOWNLOAD ATT. REPORT .....................................................................................................................................................49
DOWNLOAD ATT. SETTING REPORT ...................................................................................................................................52
UPLOAD ATT. SETTING REPORT ...........................................................................................................................................53
SETTING........................................................................................................................................................................................54
12 USB MANAGER ........................................................................................................................ 55
USB DOWNLOAD ......................................................................................................................................................................55
USB UPLOAD ..............................................................................................................................................................................56
DOWNLOAD OPTIONS ............................................................................................................................................................56
13 ATTENDANCE SEARCH............................................................................................................ 57
14 AUTOTEST ............................................................................................................................... 58
15 SYSTEM INFORMATION .......................................................................................................... 59
APPENDIX .................................................................................................................................................. 60
APPENDIX 1 - SELF-SERVICE ATTENDANCE TERMINAL FAQS......................................................................................................60
APPENDIX 2 - T9 INPUT METHOD .........................................................................................................................................................65
APPENDIX 3 - STATEMENT ON THE RIGHT TO PRIVACY................................................................................................................66
APPENDIX 4 - ECO-FRIENDLY OPERATION ........................................................................................................................................67

LFace10 User Manual
Page | 7 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Safety Measures
The below instructions intend to ensure that the user can use the product correctly to avoid danger or
property loss. The following precautions are to keep users safe and prevent any damage. Please read
carefully before installation.
Noncompliance with instructions could lead to product damage or physical injury (may even cause
death).
1. Read, follow, and retain instructions - All safety and operational instructions must be properly
read and followed before bringing the device into service.
2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions.
3. Accessories - Use only manufacturer-recommended or product-sold accessories. Please do not use
any other components other than manufacturer suggested materials.
4. Precautions for the installation - Do not place this device on an unstable stand or frame. It may fall
and cause serious injury to persons and damage to the device.
5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you to
hazardous voltages or other hazards.
6. Damage requiring service - Disconnect the system from the Mains AC or DC power source and
refer service personnel under the following conditions:
•When cord or connection control is affected,
•When the liquid spilled or an item dropped into the system,
•If exposed to water or due to inclement weather (rain, snow, and more),
•And if the system is not operating normally, under operating instructions.
Just change controls defined in operating instructions. Improper adjustment of the controls may
result in damage and involve a qualified technician to return the device to normal operation.
And do not connect multiple devices to one power adapter as adapter overload can cause over-heat
or fire hazard.
7. Replacement parts - When replacement parts are needed, service technicians must only use
replacement parts provided by the supplier. Unauthorized substitutes can result in a burn, shock, or
other hazards.
8. Safety check - On completion of service or repair work on the unit, ask the service technician to
perform safety checks to ensure proper operation of the device.
9. Power sources - Operate the system only from the label's power source form. If the sort of power
supply to use is unclear, call your dealer.
10. Lightning - Can install external lightning conductors to protect against electrical storms. It stops
power-ups from destroying the system.
Recommended installing the devices in areas with limited access.

LFace10 User Manual
Page | 8 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Electrical Safety
•Before connecting an external cable to the device, complete grounding properly, and set up surge
protection; otherwise, static electricity will damage the mainboard.
•Make sure that the power has been disconnected before you wire, install, or dismantle the device.
•Ensure that the signal connected to the device is a weak-current (switch) signal; otherwise,
components of the device will get damaged.
•Ensure that the standard voltage applicable in your country or region is applied. If you are not sure
about the endorsed standard voltage, please consult your local electric power company. Power
mismatch may cause a short circuit or device damage.
•In the case of power supply damage, return the device to the professional technical personnel or your
dealer for handling.
•To avoid interference, keep the device far from high electromagnetic radiation devices, such as
generators (including electric generators), radios, televisions, (especially CRT) monitors, or speakers.
Operation Safety
•If smoke, odour, or noise rise from the device, turn off the power at once and unplug the power cable,
and then please contact the service centre.
•Transportation and other unpredictable causes may damage the device’s hardware. Check whether
the device has any intense damage before installation.
•If the device has major defects that you cannot solve, contact your dealer as soon as possible.
•Dust, moisture, and abrupt temperature changes can affect the device's service life. You are advised
not to keep the device under such conditions.
•Do not keep the device in a place that vibrates. Handle the device with care. Do not place heavy
objects on top of the device.
•Do not apply rosin, alcohol, benzene, pesticides, and other volatile substances that may damage the
device enclosure. Clean the device accessories with a piece of soft cloth or a small amount of cleaning
agent.
•If you have any technical questions regarding usage, contact certified or experienced technical
personnel.

LFace10 User Manual
Page | 9 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Note
•Make sure whether the positive polarity and negative polarity of the DC 12V power supply is
connected correctly. A reverse connection may damage the device. It is not advisable to connect the
AC 24V power supply to the DC 12V input port.
•Make sure to connect the wires following the positive polarity and negative polarity shown on the
device's nameplate.
•The warranty service does not cover accidental damage, damage caused by mis-operation, and
damage due to independent installation or repair of the product by the user.

LFace10 User Manual
Page | 10 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
1Instruction for Use
Standing Position, Facial Expression and Standing Posture
The recommended distance
Facial Expression and Standing Posture
Note: During enrolment and verification, please maintain natural facial expression and standing posture.
It is recommended to have a 0.5m space
between the device and the customer
whose height is 1.55m to 1.85m. Users
may slightly move forwards and
backward to improve the quality of facial
images captured.

LFace10 User Manual
Page | 11 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Face Registration
Try to keep the face in the centre of the screen during registration. Please face the camera and stay still
during face registration. The screen looks like the image below:
Correct face registration and authentication method
Cautions for registering a face
When registering a face, maintain a 40cm to 80cm space between the device and the face.
Be careful not to change the facial expression. (smiling face, drawn face, wink, etc.)
If you do not follow the instructions on the screen, the face registration may take longer or may
fail.
Do not cover your eyes or eyebrows.
Do not wear hats, masks, sunglasses, or eyeglasses.
Be careful not to display two faces on the screen. It may create confusion and the registration
may fail.
A user wearing glasses should register their face both with and without glasses.
Cautions for authenticating a face
Ensure that the face appears inside the guideline displayed on the screen of the device.
For a person wearing glasses, try authenticating your face with glasses if glasses were used
while registering, or else authenticate without glasses if glasses were not used while
registration. Otherwise, the recognition may fail or can be difficult. Also, if a different pair of
glasses is used than the one used during registration, authentication can also fail. In such a case,
the previously worn glasses can be used for authentication.
If a part of the face is covered by a hat, a mask, an eye patch, or sunglasses, the authentication
may fail. Do not cover the face and allow the device to recognize the eyebrows and other
features of the face.

LFace10 User Manual
Page | 12 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Verification Mode
1.3.1 Facial Verification
1:N Facial Verification
It compares the current acquired facial images with all the face data registered in the device. The following
is the pop-up prompt box of comparison result.
1:1 Facial Verification
It compares the face captured by the camera with the facial template related to the entered user ID.
For 1:1 facial verification, enter the User ID on the main interface and enter the 1:1 facial verification mode.
Enter the user ID and click [M/OK].
If an employee has registered a password in addition to face, the following screen will appear. Select the
face icon to enter face verification mode.

LFace10 User Manual
Page | 13 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
After successful verification, the following display screen appears.
If the verification fails, it prompts “Please adjust your position!”.
1.3.2 Password Verification
It compares the entered password with the registered User ID and password.
Enter the User ID on the main screen to enter the 1:1 password verification mode.
1. Enter the user ID and press [M/OK].
If an employee has registered fingerprint and face in addition to password, the following screen will appear.
Select the Password icon to enter password verification mode.

LFace10 User Manual
Page | 14 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
2. Input the password and press [M/OK].
The following screen displays on successful and failed verification respectively.
On successful verification On failed verification

LFace10 User Manual
Page | 15 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
1.3.3 Combined Verification
For enhanced security, this device offers the option of using multiple forms of verification methods, as
shown in the picture below.
Note:
1）"/" means “or”, and "+" means “and”.
2）You must register the required verification information before using the combination verification
mode, otherwise the verification may fail. For example, if a user uses Face Registration but the
verification mode is Face + Password, then the user won't be able to pass verification.

LFace10 User Manual
Page | 16 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
2Main Menu
Click [M/OK] on the initial interface to enter the main menu, as shown below:
Items Descriptions
User Mgt. To add, edit, view, and delete basic information of a user.
User Role To set the permission scope of the custom role and enroller, that is, the rights to
operate the system.
COMM. To set the relevant parameters of Ethernet, PC connection, cloud server setting and
network diagnosis.
System To set parameters related to the system, including date & time, attendance, face,
fingerprint, reset and USB upgrade.
Personalize To customize settings of interface display, including user interface, voice, bell
schedules, punch state options and shortcut key mappings.
Data Mgt. To delete all relevant data in the device.
Department Establish the organizational structure of the department, including functions like
adding, editing, or deleting the department, and scheduling the department, etc.
Shift set Set attendance rules and the number of shifts to be used, and schedule employees.
The device supports up to 24 shifts.
Report
Use USB flash drive to download the attendance statistics form to check on the
computer or download the attendance settings form to set shifts on the computer,
assign shifts to employees and then upload the attendance settings form. At this time,
the device will give priority to the use of the schedule of the settings form.

LFace10 User Manual
Page | 17 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Access Control To set the parameters of the lock and the relevant access control device.
USB Manager To transfer data such as user data and attendance logs from the USB disk to the
supporting software or other devices.
Attendance
Search Query the specified access record, check attendance photos, and blacklist photos.
Autotest To automatically test whether each module functions properly, including the screen,
audio, camera, and real-time clock.
System Info To view data capacity, device, and firmware information of the current device.

LFace10 User Manual
Page | 18 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
3User Management
Adding Users
Select User Mgt. on the main menu and select New User.
Register a User ID and Name
Enter the User ID and Name by selecting the respective options.
Notes:
A username can contain a maximum of 17 characters.
The user ID may contain 1-9 digits by default.
You can modify your ID only during the initial registration and can't be modified later.
The User ID cannot be duplicated. If there is a voice prompt about duplicate User ID, then you need to
choose another User ID that should be unique.

LFace10 User Manual
Page | 19 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Setting the User Role
There are two types of user accounts: Normal Users and Super Admin. If there is already a registered
administrator, the normal users have no rights to manage the system and may only access authentication
verifications. The administrator owns all management privileges. If a custom role is set, you can also select
custom role permissions for the user.
Select User Role to set Normal User or Super Admin.
Note: If the selected user role is the Super Admin, the user must pass the identity authentication to access
the main menu. The authentication is based on the authentication method(s) that the super administrator
has registered.
Setting the Verification Mode
The verification mode available in the device are:
•Password/ Face •Face only
•User ID only •Face + Password
•Password
Select the required Verification Mode to set individual verification mode for the user. Select M/OK to save
and return to the New User interface.