ZOLL E Series User manual

9650-1450-01 Rev. D January 2014
E Series®Service Manual

9650-1450-01 Rev. D
The issue date for the E Series®Service Manual (REF 9650-1450-01 Rev. D) is January, 2014.
If more than 3 years have elapsed since this date, contact ZOLL Medical Corporation to determine if additional product information updates are available.
Copyright © 2014 by ZOLL Medical Corporation. All rights reserved. AutoPulse, Base Power Charger, CPR-D-padz, E Series, Pedi-padz, Protocol Assist Code
Markers, Real CPR Help, Rectilinear Biphasic, RescueNet, See-Thru CPR, SmartAlarms, Stat-padz, SurePower, and ZOLL, are trademarks or registered
trademarks of ZOLL Medical Corporation in the United States and/or other countries.
All other trademarks are the property of their respective owners.
0123
ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA USA
01824-4105
ZOLL International Holding B.V.
Newtonweg 18
6662 PV ELST
The Netherlands

9650-1450-01 Rev. D 1
Table of Content
Chapter 1 Maintenance Tests
Overview.................................................................................................................................................................... 1-1
Before You Begin the Maintenance Tests............................................................................................................... 1-2
Equipment that You Need to Perform the E Series Maintenance Tests...............................................................1-3
Equipment You Need for the E Series Options Maintenance Tests ..................................................................... 1-3
Physical Inspection of the Unit .............................................................................................................................. 1-5
Front Panel Button Test ........................................................................................................................................ 1-7
3, 5, and 12 Leads Test ...................................................................................................................................... 1-10
Power Supply Test (Optional) ............................................................................................................................. 1-11
Leakage Current Test ......................................................................................................................................... 1-13
Paddles Test (If applicable) ................................................................................................................................1-14
Heart Rate Display Test ...................................................................................................................................... 1-15
Calibrating Pulses on Strip Chart Test ................................................................................................................ 1-16
Notch Filter Test ................................................................................................................................................. 1-17
Heart Rate Alarm Test ........................................................................................................................................ 1-18
Defibrillator Self Test .......................................................................................................................................... 1-20
Synchronized Cardioversion Test ....................................................................................................................... 1-22
Shock Test .......................................................................................................................................................... 1-23
Summary Report Test ......................................................................................................................................... 1-25
Advisory Message Test ...................................................................................................................................... 1-26
Pacer Test .......................................................................................................................................................... 1-27
SpO2 Monitor Test for SpO2 Option ................................................................................................................... 1-29
EtCO2 Monitor Test (for EtCO2 Option) ............................................................................................................. 1-31
Barometric Pressure Calibration Check .............................................................................................................. 1-32
CO2 Accuracy Check (Optional test to check EtCO2 sensor) ............................................................................ 1-33
NIBP Volume Leak Test with Fluke Biomedical NIBP Analyzer ......................................................................... 1-35
NIBP Transducer Calibration Test ...................................................................................................................... 1-37
NIBP Monitor Test .............................................................................................................................................. 1-39
Bluetooth Test ..................................................................................................................................................... 1-41

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Chapter 2 Troubleshooting
Overview.................................................................................................................................................................... 2-1
Troubleshooting........................................................................................................................................................ 2-2
ZOLL E Series Error Messages ............................................................................................................................... 2-5
Chapter 3 Replacement Parts
Replacement Parts.................................................................................................................................................... 3-2
Parts Diagrams.......................................................................................................................................................... 3-7
Chapter 4 Functional Description
Main System Board................................................................................................................................................... 4-2
High Voltage Module................................................................................................................................................. 4-7
AC/DC Charger Module.......................................................................................................................................... 4-10
System Interconnect Module..................................................................................................................................4-11
E Series Options..................................................................................................................................................... 4-12
Chapter 5 Disassembly Procedures
Required Equipment................................................................................................................................................. 5-2
Safety Precautions.................................................................................................................................................... 5-2
Front Panel Disassembly......................................................................................................................................... 5-5
Bottom Panel Removal........................................................................................................................................... 5-10
NIBP Pump Removal ...............................................................................................................................................5-11
System Board Removal.......................................................................................................................................... 5-13
System Interconnect Board Removal................................................................................................................... 5-16
Isolated Power Supply Removal............................................................................................................................ 5-18
Bridge Board Removal........................................................................................................................................... 5-20

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High Voltage Assembly Removal .......................................................................................................................... 5-23
Battery Interconnect Board Removal.................................................................................................................... 5-24
A/C Charger Assembly Removal........................................................................................................................... 5-26
Access Detect Cable Removal .............................................................................................................................. 5-27
Capacitor Removal ................................................................................................................................................. 5-28
Connector Panel Removal ..................................................................................................................................... 5-29
Communication Board & PCMCIA Module Removal........................................................................................... 5-31
Recorder Removal.................................................................................................................................................. 5-32
Appendix A Overview .......................................................................................................................................A-1
Interconnect Diagram ..............................................................................................................................................A-2
Maintenance Check List ..........................................................................................................................................A-3

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E Series Service Manual
9650-1450-01 Rev. D 4
Preface
ZOLL®Medical Corporation’s E Series®Service Manual is intended for the service technician whose responsibility is to identify malfunctions and/or
make repairs at the subassembly level. The ZOLL E Series Service Manual has five main sections and one appendix.
Preface—Contains safety warnings and an overview of the manual’s contents. Be sure to review this section thoroughly before attempting to use or service
the E Series unit.
Chapter 1—Maintenance Tests explains how to check the defibrillator’s performance using a series of recommended checkout procedures to be
conducted every six months.
Chapter 2—Troubleshooting provides a listing of the procedures and error messages to help the service technician detect faults and repair them.
Chapter 3—Replacement Parts List displays a complete list of ZOLL part numbers for replaceable parts available for the E Series unit, allowing the
service person to identify and order replacement parts from ZOLL.
Chapter 4—Functional Description provides technical descriptions for the E Series major subassembly modules.
Chapter 5—Disassembly Procedure describes step-by-step procedures for removing subassemblies from the E Series unit.
Appendix A—E Series interconnect diagrams and maintenance checklists.
Safety Considerations
The following section describes general warnings and safety considerations for operators and patients. Service technicians should review the safety
considerations prior to servicing any equipment and read the manual carefully before attempting to disassemble the unit. Only qualified personnel should
service the E Series unit.
Federal (U.S.A.) law restricts this unit for use by or on the order of a physician.
Safety and effectiveness data submitted by ZOLL Medical Corporation to the Food and Drug Administration (FDA) under section 510(K) of the Medical
Device Act to obtain approval to market is based upon the use of ZOLL accessories such as disposable electrodes, patient cables and batteries. The use of
external pacing/defibrillation electrodes and adapter units from sources other than ZOLL is not recommended. ZOLL makes no representations or
warranties regarding the performance or effectiveness of its products when used in conjunction with pacing/defibrillation electrodes and adapter units from
other sources. If unit failure is attributable to pacing/defibrillation electrodes or adapter units not manufactured by ZOLL, this may void ZOLL’s warranty.
Only qualified personnel should disassemble the E Series unit.

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E Series Service Manual
WARNING! This unit can generate up to 2250 volts with sufficient current to cause lethal shocks.
All persons near the equipment must be warned to STAND CLEAR prior to discharging the defibrillator.
Do not discharge the unit’s internal energy more than three times in one minute or damage to the unit may result.
Do not discharge a battery pack except in a ZOLL SurePower™ Charger Station or compatible ZOLL Battery Charging/Testing unit.
Do not use the E Series in the presence of flammable agents (such as gasoline), oxygen-rich atmospheres, or flammable anesthetics. Using the unit near the
site of a gasoline spill may cause an explosion.
Do not use the unit near or within puddles of water.
Note: The E Series is protected against interference from radio frequency emissions typical of two-way radios and cellular phones (digital and analog)
used in emergency service/public safety activities. Users of the E Series should assess the unit’s performance in their typical environment of use
for the possibility of radio frequency interference from high-power sources. Radio Frequency Interference (RFI) may be observed as shifts in
monitor baseline, trace compression, or transient spikes on the display.
Additional Reference Material
In addition to this guide, there are several other components to the ZOLL E Series documentation. They include:
•E Series Operator’s Guide - A comprehensive reference work that describes all the user tasks needed to operate the E Series.
•E Series Configuration Guide - Describes the E Series features and functions whose operation can be customized by authorized users.
•E Series Operator’s Guide Option Insert: 12-Lead ECG Monitoring- Describes using the 12-lead ECG monitoring option with the E Series unit.
•E Series Operator’s Guide Option Insert: End Tidal Carbon Dioxide (EtCO2)- Describes using the EtCO2option with the E Series unit.
•E Series Operator’s Guide Option Insert: Non-Invasive Blood Pressure (NIBP)- Describes using the NIBP option with the E Series unit.
•E Series Operator’s Guide Option Insert: Pulse Oximetry (SpO2)- Describes using the SpO2option with the E Series unit.
•E Series Operator’s Guide Option Insert: Non-Interpretive 12-Lead ECG Monitoring- Describes using the non-interpretive 12-lead ECG monitoring
option with the E Series unit.
•E Series Operator’s Guide Option Insert:12-Lead Reperfusion Therapy Algorithm - Describes the reperfusion therapy algorithm option for the E Series
unit.

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Conventions
WARNING! Warning statements describe conditions or actions that can result in personal injury or death.
Caution Caution statements describe conditions or actions that can result in damage to the unit.
Note: Notes contain additional information on using the defibrillator.
Service Policy Warranty
In North America: Consult your purchasing agreement for terms and conditions associated with your warranty. Outside of North America, consult ZOLL
authorized representative.
In order to maintain this warranty, the instructions and procedures contained in this manual must be strictly followed. For additional information, please
call the ZOLL Technical Service Department 1-800-348-9011 in North America.
Technical Service
If the ZOLL E Series unit requires service, contact the ZOLL Technical Service Department:
Telephone: [phone] (US only)
Fax [phone]
Have the following information available for the Technical Service representative:
•Unit serial number.
•Description of the problem.
•Department where equipment is used.
•Sample chart recorder strips documenting the problem, if applicable.
•Purchase Order to allow tracking of loan equipment.
•Purchase Order for a unit with an expired warranty.
If the unit needs to be sent to ZOLL Medical Corporation, obtain a Service Request number from the Technical Service representative. Return the unit in
its original container to:

79650-1450-01 Rev. D
E Series Service Manual
ZOLL Medical Corporation
269 Mill Road
Chelmsford, Massachusetts 01824-4105
Attn: Technical Service Department, SR #
Technical Service for International Customers
International customers should return the unit in its original container to the nearest authorized ZOLL Medical Corporation Service Center. To locate an
authorized service center, contact the International Sales Department at ZOLL Medical. See back cover of this manual.

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Chapter 1
Maintenance Tests
Overview
The E Series has two checkout procedures: the operator’s shift checklist and the extensive six-month maintenance tests checkout procedures.
Because the E Series units must be maintained ready for immediate use, it is important for users to conduct the Operator’s Shift Checklist procedure at the
beginning of every shift. This procedure can be completed in a few minutes and requires no additional test equipment. (See the ZOLL E Series Operator’s
Guide for the Operator’s Shift Checklist.)
A qualified biomedical technician must perform a more thorough maintenance test checkout every six months to ensure that the functions of the E Series
unit work properly. This chapter describes the step by step procedures for performing the six month maintenance test checkout. Use the checklist at the
back of this document (ZOLL E Series Maintenance Tests Checklist) to record your results of the maintenance tests.
This chapter describes the following E Series maintenance tests:
1. Physical Inspection of the Unit
2. Front Panel Button
3. 3, 5, and 12 Leads
4. Power Supply
5. Leakage Current
6. Paddles
7. Heart Rate Display
8. Calibrating Pulses on Strip Chart
9. Notch Filter
10. Heart Rate Alarm
11. Defibrillator Self Test
12.Synchronized Cardioversion
13. Shock

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14.Summary Report
15.Advisory Message
16.Pacer
17.SpO2 Monitor
18.EtCO2 Monitor
19.Barometric Pressure Calibration Check
20.NIBP Volume Leak Test with Fluke Biomedical NIBP Analyzer
21. NIBP Transducer Calibration Test
22.NIBP Monitor Test
23.Bluetooth Test
Before You Begin the Maintenance Tests
•Assemble the tools or specialized testing equipment listed in the “Equipment You Need to Perform the Maintenance Tests” section shown below.
•Keep an extra fully charged ZOLL E Series compatible battery available.
•Schedule an hour to conduct the entire maintenance test.
•Photocopy the checklist at the back of this document and use the copy to record your results. As you conduct each step of a procedure, mark the 
Pass/Fail/NA check boxes on your checklist and then save it for your maintenance file.
•Perform the tests in the order presented.
•Perform all the steps of each test procedure.
•Complete all the steps of the procedure before evaluating the test results.

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Equipment that You Need to Perform the E Series Maintenance Tests
This section lists equipment that we use to perform the maintenance tests that we describe in this chapter. You can substitute an equivalent device for a
listed device; however, not all simulators and analyzers will produce the same results. Be sure to follow the manufacturer’s recommendations for
conducting the maintenance tests.
We recommend the use of the following equipment when performing E Series Maintenance Tests:
•ZOLL Medical Electrode Adapter from Fluke Biomedical (ZOLL Part Number 3010-0378).
•QED 6 Defibrillator Analyzer or equivalent.
•Fluke Biomedical 601 Pro Series International Safety Analyzer.
•ECG Simulator; 12 Lead Simulator for 12 Lead test (e.g., Symbio CS1201).
•Stop watch.
•Standard series II PC flash memory cards.
•1 red miniature alligator to miniature alligator test lead.
•1 black miniature alligator to miniature alligator test lead.
•DC power supply (15 amp minimum).
•0.1 ohm 1% resistor (1/4 watt or greater).
•1000 ohm 1% resistor (1/4 watt or greater).
•Fluke 75 Multimeter or equivalent.
Equipment You Need for the E Series Options Maintenance Tests
•Fluke Biomedical Index 2PFE SpO2Simulator or equivalent. (For SpO2 units only.)
•SpO2 cable and sensor (if option is installed).
•EtCO2 cable, and CAPNOSTAT 5 Mainstream cable with airway adapter, or CAPNOSTAT 5 Sidestream cable with cannula (if option is installed).
•Paddles (if used).
•Printer Paper.
•Battery.
•AC line cord.
•3 lead, 5 lead and 12 lead ECG cables. (12 lead cable needed if 12 lead option is installed.)
•Fluke Biomedical BP Pump NIBP Monitor Analyzer (For NIBP units only) with NIBP cable and cuff (if NIBP option is installed), or

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•Fluke Biomedical Cufflink Analyzer (if NIBP option is installed)
Note: The Fluke Biomedical BP Pump NIBP Monitor Analyzer and the Fluke Biomedical BP Pump NIBP Analyzer use different technologies for
testing NIBP monitors and therefore, the manual provides two different procedures for performing the NIBP Volume Leak test with each of these
types of test equipment.

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1.0 Physical Inspection of the Unit
Tools Needed: Battery.
Test Setup: None.
Observe this... Pass/Fail/NA
1.1 Housing
Is the unit clean and undamaged? o o
1.2 Does the unit show signs of excessive wear? o o
1.3 Does the handle work properly? o o
1.4 Does the recorder door open and close properly? o o
1.5 Are input connectors clean and undamaged? o o
1.6 Are there any cracks in the housing? o o
1.7 Do the front panel or selector switches have any damage or cracks? o o
1.8 Are there any loose housing parts? o o
1.9 Cables
Are all cables free of cracks, cuts, exposed or broken wires? o o
1.10 Are all cable bend/strain reliefs undamaged and free of excessive cable wear. o o
1.11 Paddles
Do the adult and pedi plates have major scratches or show signs of damage? o o o
1.12 Do the adult shoes slide on and off easily to expose the covered pedi plates? o o o
1.13 Are the paddles clean (e.g., free of gel) and undamaged? (if applicable) o o o
1.14 Battery
Place battery in battery well. o o

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1-6 9650-1450-01 Rev. D
1.15 Is the battery seated in the battery well correctly? o o
Record your results on the Maintenance Test Checklist.
Observe this... Pass/Fail/NA

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2.0 Front Panel Button Test
Tools Needed: QED 6 Defibrillator Analyzer
Test Setup:
24.Install strip chart paper into the recorder tray.
25.Install the battery in the unit or connect the A/C power cord to the unit and then plug the cord into an electrical outlet.
26.Connect the universal cable and ECG cable (3 lead, 5 lead, or 12 lead) to the ZOLL simulator, or Fluke Biomedical Impulse 4000 Analyzer (or
equivalent).
Do this... Verify that... Pass/Fail/NA
2.1 Turn the selector switch to MONITOR.
(For AED units, turn the selector switch to ON
and select Manual mode.)
The unit sounds 4 beep tones. PADS and MONITOR (non-AED units) display
on the monitor.
Note: PADS is a factory default setting.
o o
2.2 Set the QED 6 analyzer to NSR of 120 BPM. To
check the size of the ECG waveform, press the
SIZE button.
As you press the SIZE button five times (0.5, 1.0, 1.5, 2.0, 3.0), the size of the
ECG waveform appropriately changes on the display. o o o
2.3 Press the ALARM SUSPEND button. Alarm symbol changes from disabled to enabled. If the alarm sounds, press
the ALARM SUSPEND button to turn it off. The alarm will only be suspended
for 90 seconds at this point. Press and hold the ALARM SUSPEND button for
3 seconds to disable alarms.
o o o
2.4 Press the RECORDER button. The strip chart paper moves out of the unit from the paper tray. Check that the
correct time, date, ECG lead annotation and waveform are recorded on the
paper. (Set Time and Date, if necessary.)
o o o
2.5 Open the paper compartment door, then press
the RECORDER button. The CHECK RECORDER message appears on the monitor. o o o
2.6 Close the paper compartment door, then press
the RECORDER button. The strip chart paper flows out of paper tray and the monitor no longer displays the CHECK RECORDER message. o o o
2.7 Press the RECORDER button. The strip chart paper stops flowing out of the paper tray. o o o
2.8 Press the VOLUME softkey, then press Prompt
Volume.The volume bar graph displays.
Note: The QRS tone is on or off. There is no gradual change in volume. If
equipped, voice prompts are gradual. Note: The voice volume has 5
settings. Setting 3 is in the mid-range.
o o

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2.9 Press the INC softkey. The bar graph appears on the display, indicating an increase in volume.
Note: This action does not increase the volume of the unit’s audio prompts. o o
2.10 Press the DEC softkey. The bar graph appears on the display, indicating a decrease in volume.
Verify that pressing the DEC softkey until only the last bar appears silences the
unit’s audio prompts, otherwise the volume of the audio prompts does not
decrease.
o o
2.11 Press the CONTRAST button. The monitor screen displays the Contrast Menu. o o
2.12 Press the INC softkey. The screen contrast and bar graph increases on the display. o o o
2.13 Press the DEC softkey. The screen contrast and bar graph decreases on the display. o o
2.14 Press the SUMMARY button. The monitor screen displays the Summary menu, showing the summary report
options. o o o
2.15 Press the CODEMARKER button. The monitor screen displays the Code marker menu. o o o
2.16 Connect to AC or DC current and install the
battery. Turn the unit off. The CHARGER ON indicator lights (either the Green or Amber indicator lights). o o o
2.17 Remove the battery. The charger light alternately flashes green and amber. o o
2.18 Replace the battery and the turn unit on. The amber charger light illuminates. o o
2.19 Press the ANALYZE button. The SELECT DEFIB MODE message appears on the monitor (for manual
devices). o o o
2.20 Move the selector switch to DEFIB. Select 2J.
Press the CHARGE button. The display shows that the unit is charging. The SHOCK button lights when the unit is charged, and the Ready tone for DEFIB sounds. o o o
2.21 Press and hold the ENERGY SELECT down
arrow. The unit discharges internally and selected energy decrements to 1J. o o o
2.22 Press and release the ENERGY SELECT up
arrow 19 times. The following selections appear: 1-10, 15, 20, 30, 50, 70, 85, 100, 120, 150, 200J. o o o
2.23 Press the CHARGE button. The display shows the unit charged up to 200J and the SHOCK button lights. o o o
Do this... Verify that... Pass/Fail/NA

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2.24 Press the SHOCK button. The unit discharges and the SHOCK button is no longer illuminated. 
A 15 second strip chart automatically prints, displaying the number of joules
delivered (if equipped with recorder and configured to print event).
o o o
Record your results on the Maintenance Test Checklist.
Do this... Verify that... Pass/Fail/NA

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1-10 9650-1450-01 Rev. D
3.0 3, 5, and 12 Leads Test
Tools Needed: 3 lead, 5 lead, and 12 lead cables. Test each cable separately. QED 6 Defibrillator Analyzer.
Test Setup:
1. The E Series unit must be configured to display ECG LEAD OFF message.
2.
Do this... Observe this... Pass/Fail/NA
3.1 o o o
3.2 o o o
3.3 o o o
3.4 Note: If heart rate alarm sounds, press and hold the ALARM SUSPEND
button for 4 seconds to disable the alarms.
Note: When testing the 12 lead cable, the ECG LEAD OFF message displays
when you pull off a limb lead. When you pull off a V lead, the ECG VX
LEAD OFF message displays, where “X” is the number between 1 and
6.
o o o
Connect the lead wires appropriate to each test to the QED 6 Defibrillator Analyzer.
Turn the selector switch to MONITOR. Select
leads. The monitor displays the NO ECG LEADS OFF message.
Disconnect one lead from the simulator. The monitor displays the ECG LEAD OFF message within 3 seconds (if
configured).
Reconnect the lead. Repeat step 3.2 with the
remaining leads. The ECG LEAD OFF message appears when the lead is disconnected and
clears the lead is reconnected.
Repeat 3.2 and 3.3 for 5 lead and 12 lead
cables.
Record your results on the Maintenance Tests Checklist.