Zoom 3095 User manual

USB DIAL-UP MODEM Quick Start
This Quick Start describes the USB Dial-up modem installation for Windows®,Macintosh®and Linux systems.
Before You Begin
Before you install your USB Dial-up modem, make sure that you have the following items that were supplied:
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•
•CD
•
•
•
•
USB modem with built-in USB cable
Phone cord
The CD contains the installation software, documentation, and Customer Support information.
Important Safety Note
• To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified phone cord.
Getting Started
If your computer has a CD-ROM drive:
Windows 8, Windows 7, Vista, XP, and 2000 users: Please go to Installing the Modem on Windows 8, 7, Vista, XP, and 2000.
Macintosh OS X users: Please go to Installing the Modem on Mac OS X 10.5 or Later or Installing the Modem on Mac OS X 10.0.x -
10.4.x
Linux users: Please go to Installing the Modem on a Linux PC.
Windows Me, 98SE or Macintosh 9.x users: Please refer to the user manual on the CD.
Installing the Software if you DON’T have a CD-ROM drive in your computer
Windows 8 or Windows 7 users: Your computer will automatically recognize your modem. After your modem is installed, you will need to update
the modem’s drivers if you want to use the modem’s voice or modem-on-hold features. Tin that case type into your Internet browser’s address bar
http://www.zoomtel.com/support/dialup/3095F and download the latest drivers. Follow the on-screen instructions to upgrade your modem's
drivers.
All other users who don’t have a CD-ROM drive: Connect to the Internet through an alternate computer (such as a computer at work) and
download the software from Zoom’s tech support page by typing into your Internet browser’s address bar
http://www.zoomtel.com/support/dialup/3095F.
Follow the on-screen instructions to download the software. Save the software onto a USB thumb drive. Plug the USB thumb drive into your
computer and then download and install the software onto your computer.
Installing the Modem on Windows 8, 7, Vista, XP, and 2000
Install the Software
1Make sure that your computer is powered on and that your modem is NOT plugged in. Close any applications that are running.
2Insert the modem's CD into your CD or DVD drive.
Windows 8: if the Tap to choose what happens with this disk appears, click the box and then select Run Setup.exe. If the User Account
Control dialog appears, select Yes.
Windows 7 / Vista: If the AutoPlay dialog appears, click Run Setup.exe. If the User Account Control dialog appears, select Allow or Yes.
The CD should start automatically after a few seconds and display an installation screen. If the CD does not start automatically, select
Computer or My Computer on your desktop and double-click the CD (or DVD) drive icon.
3When the introductory window opens, select your language.
4On the Modem Installation menu, click Install Modem Drivers, then USB Drivers.
5The installation program begins.
Windows 8: If a Windows security message box appears click Install.
Windows 7 / Vista: If a publisher verification message appears, click Install.
Windows XP: If a Windows logo test message appears, click Continue Anyway.
Windows 2000: If a Digital Signature message appears, you can safely ignore it and click Yes.
6On the Device Driver Installation...screen, click OK.
7Next the Netwaiting Modem on Hold Setup screen appears. Netwaiting allows you to receive a phone call while you are online. (This
requires Call Waiting service from your telephone company.) Click Next and follow the prompts if you want to install Netwaiting. If you do
not want to install Netwaiting, click Cancel and then click Yes to cancel the setup.
8On the NetWaiting Setup InstallShield... screen, click Finish.
9On the Modem Installation screen, click Main Menu, then Exit.
10 Remove the installation CD and shut down your computer.
Connect the Modem and Confirm the Installation
1Make sure that your computer is powered off.
2Make a note of the modem's serial number, which is located on the bottom of the modem case, just under the barcode.
3Plug the modem into any USB port on your computer.
4Turn on your computer.
5A popup notification message states that the new hardware installed successfully.

Windows 8 / Windows 7 / Vista: If a Windows driver installation message appears, select Locate and install. If the User Account Control
essage appears, click Continue.
m
Windows XP: If the Found New Hardware... window opens, select Install the software automatically, click Next, and follow the prompts.
If a Windows logo test failure message appears, click Continue Anyway. If the Completing the Found New Hardware Wizard screen
ppears, click Finish
a
Windows 2000: If a Digital Signature message appears, you can safely ignore it and click Yes.
6Connect the supplied phone cord to the phone jack on the modem. Plug the other end of the cord into the telephone wall jack just as you
would to plug in a telephone.
7Windows 8: Move the mouse to the lower right hand of the screen until the Charm bar appears and then select Settings > Control Panel >
Phone and Modem.
Note: If you do not see Phone and Modem in the Control Panel window, change the View by: field from Category to Small icons or Large
icons in the drop down box.
Windows 7: Select Start > Control Panel > Phone and Modem.
Note: If you do not see Phone and Modem in the Control Panel window, change the View by: field from Category to Small icons or Large
i
cons in the drop down box.
W
indows Vista: Select Start > Control Panel > Printers and Other Hardware > Phone and Modem Options.
Windows XP and 2000: Select Start >Settings > Control Panel > Phone and Modem Options.
8If prompted, enter your Location information, then click the Modems tab.
9On the Modems page, select the installed USB modem, then click the Properties button.
10 On the USB Modem Properties page (for Windows 8 or Windows 7, click on the Modem tab), verify that the Maximum Port Speed is set to
115,200, then click the Diagnostics tab.
11 On the Diagnostics page, click Query Modem. You will see a list of AT commands and responses, indicating that your modem is properly
connected.
12 Click OK to close the Diagnostics page.
13 On the Phone and Modem Options page, click OK to exit.
That's it! Your modem installation is complete.
Important! If your PC already had a modem installed, you must redirect your application software so that it recognizes your new modem. In that
case, please go to Changing your Existing Connection below. If you PC did not already have a modem installed, go to Creating a New Dial
Up Connection.
Changing your Existing Connection
O
nly read this section if your PC already had a modem before you installed your new modem.
• Windows 8 users: Move the mouse to the lower right hand of the screen until the Charm bar appears then select Settings > Control Panel >
Network and Sharing Center > Change adapter settings. (Note: You need to select small icons or large icons view in Control Panel to select
Network and Sharing Center.) Select the connection, then right-click Properties. In the Connect using box make sure that your new USB
modem is selected.
• Windows 7 users: Select Start > Control Panel > Network and Sharing Center > Change adapter settings. (Note: You need to select small
icons or large icons view in Control Panel to select Network and Sharing Center.) Select the connection, then right-click Properties. In the
onnect using box make sure that your new USB modem is selected.
C
• Windows Vista users: Select Start > Control Panel > Network and Sharing Center > Manage Network Connections >Dial-up Connection.
elect the connection and right-click on Properties. Select the new USB modem in the Connect using box.
S
• Windows XP and 2000 users: Select Start > Settings > Control Panel > Network Connections > Dial-up Connection. Select the connection
and right-click on Properties. Select the new USB modem in the Connect using box.
•America Online 9.0 users: On the AOL Sign on screen, click the Connect Options button. On the Connect Options screen, select Advanced
Settings. On the Advanced Settings screen, click the Modems tab, select the new USB modem from the list, and click Close to exit.
Creating a New Dial-Up Connection
If you already changed your existing dial-up connection to use your USB modem than the following section does not apply to you. If you have
never used dial-up networking to access the web on your computer follow the steps below:
Windows 8, Windows 7, and Vista Users:
1Get to the Setup a Connection or Network Wizard.
Windows 8: Move the mouse to the lower right hand of the screen until the Char bar appears and then select Settings > Control Panel >
Network and Sharing Center > Set up a new connection or network.
Note: If you do not see Network and Sharing Center in the Control Panel window, change the View by: field from Category to Small icons
or Large icons in the drop down box.
Windows 7: Select Start > Control Panel > Network and Sharing Center > Set up a new connection or network.
Note: If you do not see Network and Sharing Center in the Control Panel window, change the View by: field from Category to Small icons
or Large icons in the drop down box.
Windows Vista: Select Start > Connect To > Setup a connection or network
2Select Connect to the Internet and then click Next.
3Click on Dial-up.
4Enter the Phone Number, User Name, and Password provided by your Internet Service Provider.
5Click Connect to connect to the Internet.
Windows XP
1Click Start > Control Panel > Network and Internet Connections > Create a Connection to the Network at your Office.
2The New Connection Wizard should start. Select Dial-up then click Next.
3Type a name for the network to which you are connecting and then click Next.
4Type the phone number provided to you by your ISP. You may want to select the Create a shortcut on your Desktop checkbox to easily
access your Internet connection.
5Click Finish.

If you want to be able to receive a phone call while you're online
Windows 8, 7, Vista, XP and 2000 users: Your modem includes the NetWaiting™ Modem-on-Hold™ program, which notifies you when you have
an incoming telephone call and lets you put your Internet connection on hold while you take the call. Netwaiting is installed automatically as part
of your modem installation.
Note: If you want to use Modem-on-Hold, your Internet Service Provider (ISP) must support the V.92 dial-up modem standard. Contact your ISP
if you are unsure about this support. Also, you must have Call Waiting/Caller ID service from your telephone company to use the modem’s Call
Waiting/Caller ID feature.
You must start Netwaiting yourself before connecting to the Internet or you can set up Netwaiting to start automatically when Windows starts. For
more details about NetWaiting, refer to that program's help.
If someone calls while you are online, the NetWaiting dialog opens, offering three choices.
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•
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Click the green OK icon to place your Internet connection on hold and accept the call.
Click the yellow Disconnect icon to disconnect from the Internet and accept the call.
Click the red Xicon to reject the call and remain connected to the Internet.
For more details about NetWaiting, refer to that program's help.
Installing the Modem on Mac OS X 10.5 and Later
Connect the Modem to Your Computer
1Plug the modem into an available USB port on your computer. Do not connect the modem to a USB port on a keyboard.
2Connect the supplied phone cord to the phone jack on the modem. Plug the other end of the cord into the wall jack as you would to plug in a
telephone.
Configure the Modem
1On the Dock, select System Preferences > Network to open the Network pane.
2On the Network Connections Services dialog, select USB Modem from the Interface menu, then enter a name for the modem in the Service
ame field, and click Create.
N
If the USB Modem does not appear in the list:
aClick the + button on the lower left of the Network pane.
bSelect USB Modem from the Interface pull-down menu.
cEnter a name in the Service Name field.
dClick Create.
The newly created modem appears in the Network pane's list.
3On the Network pane, click the Advanced button.
4On the USB Modem pane, click the Modem tab and select the new modem in the Vendor field and Universal (115k) in the Model field.
5If your ISP has given you DNS or Proxies information, open those tabs and enter the information.
6Click OK to return to the Network pane.
7On the Network pane, enter the telephone number and account information that your ISP gave you, then click Apply.
8Click Connect to open the Internet connection.
9Click Disconnect when you finish the Internet session.
Installing the Modem on Mac OS X 10.0.x through X 10.4.x
Install the Modem Script File
1Make sure that your computer is powered on. Close any applications that are running.
2Open the Mac's hard drive icon, then open the System > Library > Modem Scripts folders.
3Insert the modem's CD into the CD-ROM drive and open it by double-clicking its icon.
4Open the Mac folder on the modem's CD and drag the Universal (115k) file from the Mac folder into the Modem Scripts folder on your
computer's hard drive.
5Close all open windows.
Connect the Modem to Your Computer
1Plug the modem into an available USB port on your computer.
2Connect the supplied phone cord to the phone jack on the modem. Plug the other end of the cord into the wall jack as you would to plug in a
telephone.
Configure the Modem
1On the Dock, select System Preferences > Network to open the Network pane.
2Click OK when the New Port Detected message appears.
3On the Network pane, select USB Modem from the Show: pull-down menu.
4On the PPP tab, enter the information (given to you by your Internet Service Provider) in the available fields.
5If your ISP gave you TCP/IP or Proxies information, click those tabs and enter the information.
6Click the Modem tab, then select Universal (115k) from the Modem pull-down menu.
7Accept the defaults for the additional options, then click Apply Now.
8Click the PPP tab, then click Dial Now from the dialog to launch the Internet Connect application.
9On the USB Modem dialog, click Connect.
10 When you finish your Internet session, click the Disconnect button.
That's it! Your installation is complete.
Important! If you use America Online for OS X, you must redirect your application software so that it recognizes your new modem.
On the AOL Welcome screen, click the Setup button. On the America Online Setup dialog, select Add or change a modem or other
connection. On the New Modem Results dialog, select Universal (115K) as the Modem option, and USB Modem as the Port option.

Installing the Modem on a Linux PC
1Plug the modem into any USB port on your computer.
2Connect one end of the supplied telephone cable to the phone jack on the modem, and the other end of the cable to a wall telephone jack.
3Insert the modem CD into your CD-ROM drive, double-click the CD icon, and open the Linux folder.
You will see four folders containing Linux drivers: rpm, debian, tar, and Distribution-specific binary packages (easiest to install).
4Select the appropriate folder for your version of Linux, and copy the folder to your computer.
5From the command prompt, access the folder containing the driver.
•To install the driver in .rpm or .debian format:
aType su (for .rpm) or sudo (for debian) and press Enter.
bAt the prompt, enter the superuser password.
cFor .rpm, enter
rpm -i dgcmodem.i386.rpm
For .debian,enter
dpkg -i dgcmodem_i386.deb
dAt the enter the Linux source build directory that matches your running kernel.
e
If necessary, run dgcconfig to complete the installation.
•To install the driver in .tar format:
aExtract the driver with
tar -xzf dgcmodem-1.01.tar.gz
bChange to the driver directory with cd dgcmodem-1.01
cEnter
su make install
or
sudo make install
dAt the prompt, enter your superuser password.
eEnter dgcconfig
fAt the prompt, enter the Linux source build directory that matches your running kernel, and wait while the driver is installed.
6Configure your PPP client program to use the USB modem.
That's it! Your installation is complete.
Using your Modem to Send Faxes
Instructions for using your modem to send and receive faxes for Windows and Macintosh are included in the full length user manual on the CD.
If You Need Help
If your modem is not working. try powering off and restarting your computer. If you need further help, please consult the USB Modem User Guide
located on the CD.
Go to http://www.zoomtel.com/support/dialup/3095F for USB Dial-up modem update and support file information.
We can support you best if you register your product at www.zoomtel.com/register
We have many ways to assist you, and you can see them at www.zoomtel.com/techsupport
US: [phone]
UK (London): [phone]
UK (Manchester): [phone]
FCC Interference Statement
The complete FCC Interference statement is available in the full length manual on the CD or at www.zoomtel.com/compliance.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN 55022/A1 Class B.
Zoom Telephonics, Inc. hereby declares that this router is in compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC. The complete Declaration of Conformity is available in the full length manual on the CD or at www.zoomtel.com/compliance.
3570-K 27588-EL ©2013