Aastra 9143i Series User manual

User Guide:
Aastra 9143i SIP Phone

Version P2.2 January 2012
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User Guide Contents:
User Guide Contents: .................................................................................................................................................2
Telephone Feature Overview .....................................................................................................................................2
9143i Button Diagram ................................................................................................................................................3
Button Explanation.....................................................................................................................................................4
How to Use your 9143i Phone....................................................................................................................................5
Getting Started .......................................................................................................................................................5
Advanced Call Handling..........................................................................................................................................6
Other Features........................................................................................................................................................7
Customizing your Phone.........................................................................................................................................8
Phone Reboot .........................................................................................................................................................8
Infiniwiz Support.........................................................................................................................................................9
Telephone Feature Overview
The Aastra 9143i offers exceptional features and flexibility in an enterprise grade IP telephone. With a sleek, elegant design
and a compact footprint, this multi-line SIP telephone delivers the advanced features and performance traditionally found
only in higher priced products.
•7 programmable keys
•3 call appearance lines with LEDs
•3-line LCD screen
•Integrated Power over Ethernet (PoE) support
•Supports up to 9 call lines
•Full-duplex speakerphone for handsfree calls
•Headset mode support (via handset jack)
•Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer

Version P2.2 January 2012
725 E. Dundee Rd, Ste 201, Arlington Heights, IL 60004 │tel [phone] │www.infiniwiz.com 3
9143i Button Diagram

Version P2.2 January 2012
725 E. Dundee Rd, Ste 201, Arlington Heights, IL 60004 │tel [phone] │www.infiniwiz.com 4
Button Explanation
Key
Description
Callers List key
Accesses the last 200 calls received.
Conference key
Begins a conference call with the active call.
Transfer key
Transfers the active call to another number.
Line 1, Line 2, Line 3 keys
Call Appearance keys connect you to a line or call. Additional lines (up to 6 in
total) can be located on the programmable keys (top section).
Speaker key
Transfers the active call to the speaker, allowing hands-free use of the phone.
Switches between handset/headset mode and speaker depending on audio mode
setting.
Hold key
Places an active call on hold. To retrieve a held call, press the call appearance
button beside the light that is flashing.
Redial key
Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials
the last dialed number.
Goodbye key
Ends an active call. The Goodbye key also exits an open list, such as the Options
List, without saving changes.
Volume Control keys
Adjusts the volume for the handset, headset, ringer, and hands free speaker.
Up, Down, Right, Left
Arrow Navigation keys
Up and Down Arrow keys let you let you scroll through menu and messages on the
screen. Up and Down Arrow keys lets you view different line/call appearances.
While in the Options List, these keys allow you to exit or enter the current option.
When editing entries, Left Arrow erases the character; and Right Arrow sets the
option.
Options key
Accesses services and options to customize your phone. Your System
Administrator may have already customized some of your settings.
Directory key
Accesses the Directory on the phone. The Directory List is your personal phone
book, conveniently stored within your phone. You can enter up to 200 entries into
the Directory by adding them manually, or by saving the number and name from
other lists stored on your phone.
Save key
Allows you to save entries when storing numbers and names in Directory. Also
allows you to save Option settings when using the programmable keys.
Delete key
Allows you to remove entries from the Redial, Directory, or Callers Lists.
7 Programmable keys
with LEDS
All 8 keys are programmable per customer request.
Mute Key
Mutes the handset, headset, or speakerphone.

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How to Use your 9143i Phone
Getting Started
Placing a call
1) Dial the number from the keypad
2) Lift handset
Or
Press Line 1 or Line 2 or Line 3key
Or
Press Speaker key
Answering a call
Ending a call
Redial
Up and Down Arrow navigation keys
Call mute

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725 E. Dundee Rd, Ste 201, Arlington Heights, IL 60004 │tel [phone] │www.infiniwiz.com 6
Advanced Call Handling
Call Hold and Resume
3-Way Conference
Ignoring a call
Call Forwarding/Transferring

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725 E. Dundee Rd, Ste 201, Arlington Heights, IL 60004 │tel [phone] │www.infiniwiz.com 7
Other Features
Callers List
Up Arrow
Caller’s List Screen Display
Voicemail
Enter your password and pound (#) Default password is your extension number
1) Dial star *85 followed by your extension
2) Enter your password and pound (#)
Auto Answer (INTERCOM)
To Intercom between phones, dial *99 followed by extension number
Note:
The receiving phone automatically plays a warning tone when it receives an incoming intercom call. It also mutes the
microphone. If the intercom call comes into the phone while an active call is already present, the phone puts the active call
on hold and answers the intercom call.

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725 E. Dundee Rd, Ste 201, Arlington Heights, IL 60004 │tel [phone] │www.infiniwiz.com 8
Call Parking (PARKING)
To park the call so it can be picked up from any phone
• Press the hard key labeled Transfer
• Dial feature code 700 and press soft key labeled DIAL
• Listen for and remember announced slot and press Transfer
• To pickup parked call from any phone dial extension 70x with x being replaced by announced slot and press soft key
labeled DIAL
Customizing your Phone
Volume Adjustment
Up and Down Arrow keys
Changing Ring Tone
Changing the User Password
Phone Reboot
Periodically, the phone may require a reboot. Reasons for this include accepting a new configuration or software upgrade.
To reboot the phone:
Unplug the power supply, wait two seconds and then plug in the power supply again.
Note:
The reboot process is complete when the idle display is shown with the time and your extension.

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725 E. Dundee Rd, Ste 201, Arlington Heights, IL 60004 │tel [phone] │www.infiniwiz.com 9
Infiniwiz Support
Thank you for being a valued Infiniwiz customer. If you need any assistance with anything in this guide, your
VoIP service by Infiniwiz or any other service feel free to contact our Support Team.
877-515-4949
[email protected]m