ABB Welcome IP HSM36-GU User manual

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2TMD041700D0045 │01.08.2017
Operating Instructions
ABB-Welcome IP
Guard unit
HSM36-GU
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Table of contents
Operating Instructions VER:1.0 │2
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Table of c ontents
1Notes on the instruction manual.................................................................................................................. 3
2Safety ..........................................................................................................................................................3
3Intended use................................................................................................................................................ 3
4Environment ................................................................................................................................................ 4
4.1 ABB devices..................................................................................................................................... 4
5Product description...................................................................................................................................... 5
5.1 Control elements..............................................................................................................................5
5.2 Feature............................................................................................................................................. 6
6Technical data.............................................................................................................................................7
7Commissioning............................................................................................................................................ 8
7.1.1 Volume setting..................................................................................................................................8
7.1.2 Sound setting....................................................................................................................................9
7.1.3 Display setting................................................................................................................................10
7.1.4 Date and time setting .....................................................................................................................11
7.1.5 Language setting............................................................................................................................12
7.2 Change emergency unlock password............................................................................................13
7.2.1 Resetting to factory default.............................................................................................................14
7.2.2 Firmware update.............................................................................................................................15
8Operation................................................................................................................................................... 16
8.1 Standby interface........................................................................................................................... 16
8.1.1 Calling a resident............................................................................................................................16
8.1.2 Calling a guard unit ........................................................................................................................17
8.1.3 Emergency unlock..........................................................................................................................18
8.1.4 Call record ......................................................................................................................................19
8.1.5 Alarm record...................................................................................................................................20
8.2 Incoming call .................................................................................................................................. 21
8.2.1 Incoming call...................................................................................................................................21
8.2.2 Call forwarding................................................................................................................................22
8.2.3 Call waiting .....................................................................................................................................23
8.3 Surveillance.................................................................................................................................... 24
8.3.1 Surveillance of outdoor station.......................................................................................................24
8.3.2 Surveillance of IP camera ..............................................................................................................26
Notice.................................................................................................................................................................27
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Notes on the instruction manual
Operating Instructions VER:1.0 │3
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1Notes on the instruction manual
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Please read through this manual carefully and observe the information it contains. This will
assist you in preventing injuries and damage to property, and ensure both reliable operation and
a long service life for the device.
Please keep this manual in a safe place.
If you pass the device on, also pass on this manual along with it.
ABB accepts no liability for any failure to observe the instructions in this manual.
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2Safety
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Warning
Electric voltage!
Dangerous currents flow through the body when coming into direct or indirect
contact with live components.
This can result in electric shock, burns or even death.
– Disconnect the mains power supply prior to installation and/or disassembly!
– Permit work on the 110-240 V supply system to be performed only by
specialist staff!
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3Intended use
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As a part of the ABB-Welcome IP all-digital door entry system, this device can only be used with
accessories from the system.
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Environment
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4Environment
Pos: 18 /CNDEX/00 Warning/Not e_Environment @ 62\mod_149 6803082333_15.docx @ 786178 @ @ 1 Consider the protection of the environment!
Used electric and electronic devices must not be disposed of with household
waste.
– The device contains valuable raw materials that can be recycled. Therefore,
dispose of the device at the appropriate collecting facility.
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4.1 ABB devices
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All packaging materials and devices from ABB bear the markings and test seals for proper
disposal. Always dispose of the packing materials and electric devices and their components via
an authorized collection facility or disposal company.
ABB products meet the legal requirements, in particular the laws governing electronic and
electrical devices and the REACH ordinance.
(EU-Directive 2002/96/EG WEEE and 2002/95/EG RoHS)
(EU-REACH ordinance and law for the implementation of the ordinance (EG) No.1907/2006)
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Product description
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5Product description
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5.1 Control elements
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Fig. 1: Control elements
No. Function
17" touch screen
2Power indicator
Always on after being activated.
3Alarm indicator
Always on after arming and flashes in case of an alert.
4Mute indicator
Always on after the mute function is enabled
5Setting button
6Monitor button
7Increase brightness button
8Reduce brightness button
9Unlock button
10 Communication button
11 SD card slot
12 Speech volume high button
13 Speech volume middle button
14 Speech volume low button
Tab.1: Description
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Product description
Operating Instructions VER:1.0 │6
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5.2 Feature
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This device is the main component equipment of the ABB-Welcome IP door entry system. This
product is connected using standard CAT.5 (or higher) wires, to make calls with indoor stations,
outdoor stations, gate stations, and implement the access control and management of outdoor
stations and gate stations.
■7" digital colour touch screen for clear images and active colour
■Friendly and intuitive graphic user interface, easy to learn and use
■Video door communication function, to implement door communication with visitors,
residents and caretaker center, and between the management center and residents
■Surveillance from outdoor station/gate station/residential complex cameras
■Supports image capture
■Supports importing ring tones from SD cards
■Supports emergency unlocking
■Supports unlocking of two locks
■Supports call forwarding from outdoor station to indoor station
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Technical data
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6Technical data
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Designation Value
Operating voltage 27 VDC
Standby current ≤100 mA
Operating current ≤270 mA
Ambient temperature -25
℃
- +70
℃
Display size 7"
Resolution 1024×600 px
Dimension 332 mm × 239 mm × 127 mm
Ringing duration 30 s
Call duration 120 s
Monitoring duration 15 s
Tab.2: Technical data
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Commissioning
Operating Instructions VER:1.0 │8
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7Commissioning
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7.1.1 Volume setting
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Fig. 2: Volume setting
■Press the button to open the "Basic setting" interface.
■Select "Volume" in the left list, and then click “Adjust“ to enter setting interface.
On this page,
Click on "+" and "-" to adjust the "Ring tone volume".
Tick the "Touch Tone" box to enable the touch tone. (Enable by default)
Tick the "Button Tone" box to enable the button tone. (Enable by default)
Click "OK" to save your settings.
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Commissioning
Operating Instructions VER:1.0 │9
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7.1.2 Sound setting
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Fig. 3: Sound setting
■Press the button to open the "Basic setting" interface.
■Select "Sound" in the left list, and then click “Adjust“ to enter the setting interface.
On this page you can set different ringtones for calls from different stations, such as outdoor
station, guard unit or other devices.
There are five built-in ringtones for you to select, and you also can click "Select Ringtone" to
import ringtones from an SD card. (only mp3 and wav are available)
We suggest you to put ringtones into a folder named "media" on the SD card.
Click "OK" to save your settings.
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Commissioning
Operating Instructions VER:1.0 │10
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7.1.3 Display setting
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Fig. 4: Display setting
■Press the button to open the "Basic setting" interface.
■Select "Display" in the left list, and then click “Adjust“ to enter the setting interface.
On this page,
Click on "+" and "-" to adjust the brightness.
Click on "Calibration" to calibrate the screen. (5 positions will be displayed on the on the screen
for you to click one by one)
Tick the "Automatic fullscreen" box to enable the automatic fullscreen when a call comes.
Click "OK" to save your settings.
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Commissioning
Operating Instructions VER:1.0 │11
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7.1.4 Date and time setting
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Fig. 5: Date and time setting
■Press the button to open the "Basic setting" interface.
■Select "Date and time" in the left list, and then click “Adjust“ to enter the setting interface.
On this page,
Select the time format in the drop down list of "Time format".
Select the date format in the drop down list of "Date format".
Click on "+" and "-" of "Time" to set the time, press and hold "+" and "-" to speed up the digital
adjustment.
Click on "+" and "-" of "Date" to set the date, press and hold "+" and "-" to speed up the digital
adjustment.
Tick the "Time sync" box to sync the time of the guard unit and PC center. (precondition: the
guard unit should be connected to the PC center.)
Click "OK" to save your settings.
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Commissioning
Operating Instructions VER:1.0 │12
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7.1.5 Language setting
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Fig. 6: Language setting
■Press the button to open the "Basic setting" interface.
■Select "Languages" in the left list, and then click “Adjust“ to enter the setting interface.
On the page of language settings, select a language you want and then click "OK" to save.
The first time power is applied to the guard unit or after resetting to factory default, you can also
select the language directly.
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Commissioning
Operating Instructions VER:1.0 │13
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7.2 Change emergency unlock password
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Fig. 7: Change emergency unlock password
■Press the button to open the "Basic setting" interface.
■Choose "Change Emergency Unlock Password" on the left list, and then click "Adjust" to
enter the setting interface.
Enter the current emergency unlock password in the pop-up window, and then enter a new
password two times to enable the new emergency unlock password.
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Commissioning
Operating Instructions VER:1.0 │14
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7.2.1 Resetting to factory default
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Fig. 8: Resetting to factory default
■Press the button to open the "Basic setting" interface.
■Select "Reset factory default" in the left list, and then click “Adjust“ to enter the setting
interface.
■Enter the password in the pop-up window and then click "OK". (default password is 345678)
■Click "Yes" in the pop-up "Confirmation" window.
Resetting to factory default won’t clear existing text information and history logs.
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Commissioning
Operating Instructions VER:1.0 │15
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7.2.2 Firmware update
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Fig. 9: Firmware update
■Press the button to open the "Basic setting" interface.
■Select "Firmware update" on the left list, and then click "Update" to enter updating.
■The guard unit will detect the updating software in the SD card automatically. Click
"Confirm" in the pop-up "Confirmation" window.
If there is no SD card inserted or there is no update software, this function will be not available.
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Operation
Operating Instructions VER:1.0 │16
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8Operation
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8.1 Standby interface
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8.1.1 Calling a resident
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Fig. 10: Calling a resident
In standby mode, enter the "Building no." + "Room no.", and then click on to initiate a call.
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O
peration
Operating Instructions VER:1.0 │17
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8.1.2 Calling a guard unit
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Fig. 11: Calling a guard unit
In standby mode, enter "#" + the "Guard unit no.", and then press to initiate a call.
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Operation
Operating Instructions VER:1.0 │18
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8.1.3 Emergency unlock
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Fig. 12: Emergency unlock
In standby mode, press the button, enter the unlock password in the pop-up window to
unlock all gate stations and outdoor stations. (the default unlock password is 201608)
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Operation
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8.1.4 Call record
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Fig. 13: Call record
In standby mode, click to read the call logs.
Select a log, click “Call back” to call back, click “Details” to read the call details.
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Operation
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8.1.5 Alarm record
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Fig. 14: Alarm record
In standby mode, click to read the alarm history.
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