Advantech POC-W243 Series User manual

User Manual
POC-W243 Series
23.8" TFT LCD Point-of-Care
Terminal with Intel® Core™ i7
Processor

POC-W243 Series User Manual ii
User Instructions
The document combines text and illustrations to provide a comprehensive overview
of the system. The information is presented as step-by-step sequential actions that
inform users how to use the device.
Definitions
Part No. 2008CW2400 Edition 1
Printed in Taiwan September 2021
Warning! A WARNING statement provides important information about a poten-
tially hazardous situation that, if not avoided, could result in death or
serious injury.
Caution! A CAUTION statement provides important information about a poten-
tially hazardous situation that, if not avoided, may result in minor or
moderate injury to the user or patient, or damage to the equipment or
other property.
Note! A NOTE provides additional optional information intended to avoid
inconvenience during operation.

iii POC-W243 Series User Manual
Safety Instructions
1. Read these safety instructions throughly before handling the equipment.
2. Retain this user manual for future reference.
3. Use of the equipment requires a full understanding and strict observation of all
portions of these instructions. Observe all warnings and cautions provided
throughout this manual and on equipment labels.
4. The equipment should only be repaired or maintained by qualified service per-
sonnel. We recommend that a service contract be obtained with Advantech
Customer Service in order for all repairs to be carried out by Advantech. Other-
wise, the correct functioning of the equipment may be compromised.
5. If one of the following occurs, have the equipment checked by qualified service
personnel:
The power cord or plug is damaged.
Liquid has penetrated the equipment.
The equipment has been exposed to moisture.
The equipment is malfunctioning, or does not operate according to the user
manual.
The equipment has been dropped and damaged.
The equipment shows obvious signs of breakage.
6. Disconnect the equipment from any AC outlet before cleaning. Use only a damp
cloth for cleaning. Do not use liquid or spray detergents.
7. Protect the equipment from humidity.
8. Place the equipment on a reliable surface during installation. Dropping or letting
it fall may cause damage.
9. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
10. Ensure that the voltage of the power source is correct before connecting the
equipment to a power outlet.
11. Position the power cord away from high-traffic areas and do not place anything
over the power cord.
Warning! Because of the danger of electric shock, never remove the device cover
while it is in operation or connected to a power outlet.
Caution! To avoid short-circuiting and otherwise damaging the device, do not
allow fluids to come in contact with the device. If fluids are accidentally
spilled on the equipment, remove the affected unit from service as soon
as possible and contact the service personnel to verify that patient
safety is not compromised.
Caution! To prevent overheating, do not cover the openings or place the device in
direct sunlight or near radiant heaters.

POC-W243 Series User Manual iv
12. If the equipment is left idle for a long time, disconnect it from the power source
to avoid damage from transient overvoltage.
13. If the device is losing dramatic time or the BIOS configuration has reset to the
default settings, the battery has no charge.
14. The device is equipped with a battery-powered real-time clock circuit. Batteries
are at risk of exploding if incorrectly replaced. Replace only with same or equiv-
alent type as recommended by the manufacturer.
15. Discard all used batteries according to the manufacturer’s instructions. To pro-
tect the environment, follow all national requirements for disposing of the equip-
ment.
16. Improper installation of a VESA mount can result in serious personal injury.
Therefore, VESA mount installation should only be conducted by a qualified
technician. Contact a qualified service technician or your sales representative
for this service. Mount installation instructions are provided in Appendix A.
17. For users, when operating the equipment, do not touch the SIP/SOPs and the
patient at the same time.
18. When networking with electrical devices, the operator is responsible for ensur-
ing that the resulting system meets the requirements set forth by the following
standards:
–EN 60601-1 (IEC 60601-1)
Medical electrical equipment
Part 1: General requirements for safety
–EN 60601-1-1 (IEC 60601-1-1)
Medical electrical equipment
Part 1-1: General requirements for safety
Collateral standard: Safety requirements for medical electrical systems
–EN 60601-1-2 (IEC 60601-1-2)
Medical electrical equipment
Part 1-2: General requirements for safety
Collateral standard: Electromagnetic compatibility; requirements and tests
Caution! Do not leave the equipment in an uncontrolled environment with a stor-
age temperature of below -20 °C (-4 °F) or above 60 °C (140 °F) as this
may damage the equipment.
Caution! Do not replace the battery by yourself. Contact a qualified technician or
your local sales representative for assistance.
Caution! A battery charging indicator is not included with this device. Indicators
are added at the end of the assembly process.
Caution! When servicing the device, always use replacement parts that are quali-
fied to Advantech standards. Advantech Medical cannot warrant or
endorse the safe performance of third-party replacement parts for use
with our medical device.

v POC-W243 Series User Manual
19. All accessories connected to the analog and digital interfaces must comply with
the respective nationally harmonized IEC standards (i.e., IEC 60950 for data
processing equipment, IEC 60065 for video equipment, IEC 61010-1 for labora-
tory equipment, and IEC 60601-1 for medical equipment). Furthermore, all con-
figurations must comply with the IEC 60601-1-1 specifications. Any person who
connects additional equipment to the signal input or output port is configuring a
medical system and, therefore, is responsible to ensure the system remains
compliant with IEC 60601-1-1 specifications. The equipment is designed for
exclusive interconnection with IEC 60601-1-certified equipment in the patient
environment and IEC 60XXX-certified equipment outside of the patient environ-
ment. If in doubt, consult Advantech’s technical services department or your
local sales representative.
20. Grounding reliability can only be achieved when the equipment is connected to
an equivalent receptacle marked “hospital only” or “hospital grade”.
21. The equipment should be powered by an approved power cable that supports
the voltage of the power outlet and complies with relevant safety standards in
your particular country.
Caution! Use suitable mounting apparatus to avoid risk of injury.
Warning! Do not modify the equipment without express authorization from the
manufacturer.
Warning! To avoid risk of electric shock, this equipment must be connected to a
supply mains with protective earthing.

POC-W243 Series User Manual vi
Explanation of Graphical Symbols
Product Disposal
Within the European Union
FCC Class B
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interfer-
ence when the equipment is operated in a residential environment. The equipment
generates, uses, and can radiate radio frequency energy. If not installed and used in
accordance with the user manual, it may cause harmful interference to radio commu-
nications.
IEC 60878 and ISO 3864-B.3.6: Warning: dangerous voltage
ISO 7000-0434: Caution, consult accompanying documents
ISO 7000-1641: Follow operating instructions or consult instructions for
use
IEC 60417 -5009: Standby
IEC 60417-5031: Direct current
IEC 60417-5021: Equipotentiality
ISO 7010-M002: Follow instructions for use
EU-wide legislation, as implemented in each member state,
requires that waste electrical and electronic products carrying the
mark shown on the left must be disposed of separately from normal
household waste. This includes monitors and electrical accesso-
ries, such as signal cables and power cables. When disposing of
display products, follow the guidance of your local authority or con-
sult your local sales representative and, if applicable, follow any
agreements made.
The mark on electrical and electronic products only applies to the
current European Union member states.

vii POC-W243 Series User Manual
However, even when installed and used correctly, there is still no guarantee that
interference will not occur. To determine whether the equipment is causing harmful
interference to radio or television reception, try turning the equipment off and on
again. If interference is occurring, the user is encouraged to try to correct the interfer-
ence with one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment to a power outlet on a circuit different from that to which
the receiver is connected
Consult the dealer or an experienced radio/TV technician for assistance
Packing List
Before installing your point-of-care terminal, ensure that the following items were
included with the shipment:
1 x POC-W243 point-of-care terminal
1 x Power adapter
1 x CD-ROM disc with drivers and utilities
Mount kit and screws
1 x VESA mount note
1 x China RoHs declaration
Additional Information and Assistance
Contact your distributor, sales representative, or Advantech's customer service cen-
ter for technical support if you require additional assistance. Please have the follow-
ing information ready before calling:
Product name and serial number
Description of your peripheral attachments
Description of your software (operating system, version, application software,
etc.)
A complete description of the problem
The exact wording of any error messages
Warning! Any changes or modifications made to the equipment that are not
expressly approved by the relevant standards authority could void your
authority to operate the equipment.
Warning! There are no user-serviceable parts inside the device. Refer all servic-
ing to qualified service personnel. Only the accessories indicated on the
above packing list have been tested and approved for use with the
device. Accordingly, we strongly recommended that only these accesso-
ries be used in conjunction with the device. Otherwise, the correct func-
tioning of the device may be compromised.
Note! This equipment is a source of electromagnetic waves. Before use,
ensure there are no EMI-sensitive devices in the surrounding area that
could malfunction as a result of its use.
.

POC-W243 Series User Manual viii
Environmental Protection
Follow national requirements to dispose of the unit.
Manufacturer
Advantech Co., Ltd.
No.1, Alley 20, Lane 26, Rueiguang Road, Neihu District, Taipei,
Taiwan 114, R.O.C.
TEL: [phone]
Distributed in Europe by
Advantech Europe GmbH Kolberger Straße 7
D-40599 Düsseldorf, Germany
Tel: [phone]
Fax: [phone]
Visit Advantech at www.advantech.com or www.advantech.com.tw if you require
more information.

ix POC-W243 Series User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Specifications............................................................................................ 2
1.3 System Diagram........................................................................................ 4
Figure 1.1 POC-W243 System Diagram...................................... 4
Figure 1.2 VESA Mount Installation............................................. 4
Figure 1.3 POC-W243 Front Panel.............................................. 5
1.3.1 Optional Modules .......................................................................... 5
1.3.2 Cleaning and Disinfecting ............................................................. 5
1.4 Operating Principle.................................................................................... 5
1.5 Intended User Profile ................................................................................ 6
Chapter 2 System Setup.......................................7
2.1 Quick System Tour.................................................................................... 8
2.1.1 Front View..................................................................................... 8
Figure 2.1 POC-W243 Front View ............................................... 8
2.1.2 Rear View ..................................................................................... 9
Figure 2.2 POC-W243 Rear View................................................ 9
Figure 2.3 I/O Layout View .......................................................... 9
2.2 Installation Procedures............................................................................ 10
2.2.1 Power Cord Connection.............................................................. 10
Figure 2.4 Connecting the Power Cord ..................................... 10
2.2.2 Ground Pin Connection............................................................... 11
Figure 2.5 POC-W243 Equipotential Terminal Pin .................... 11
Figure 2.6 Grounding Cable with Connector ............................. 11
2.3 BIOS Setup ............................................................................................. 11
2.4 Software Installation................................................................................ 12
2.5 Driver Installation .................................................................................... 12
Chapter 3 Operation and Safety ........................17
3.1 General Safety Guide.............................................................................. 18
3.2 Protect the Optical Drive ......................................................................... 18
3.3 Thermal Management ............................................................................. 18
3.4 Disconnect the Power ............................................................................. 19
Appendix A VESA Mounting..................................21
A.1 VESA Mount Installation ......................................................................... 22
Figure A.1 VESA Mount Bracket................................................ 22

POC-W243 Series User Manual x

Chapter 1
1General Information

POC-W243 Series User Manual 2
1.1 Introduction
The POC-W243 series of point-of-care (POC) terminals feature an Intel® Core™ i7
processor, 23.8" widescreen TFT LCD panel, 1 x VGA, 1 x HDMI-out, 1 x LAN, 2 x
COM, 4 x USB 2.0, 1 x 24-bit stereo audio controller, and 2 x onboard 10/100/1000
PCI-e Ethernet controllers. With support for Intel® Active Management Technology
9.5 and an optional 2.5" SATA drive, the POC-W243 terminals can be easily config-
ured and deployed. With IP54-rated protection from dust and water ingress, POC-
W243 terminals are designed to withstand operation in hospital environments, mak-
ing them ideal for medical POC applications. For system integrators, the highly inte-
grated terminal provides a convenient device for expansion and integration in a wide
range of usage scenarios.
Intended Use - POC-W243 terminals are intended to serve as flexible POC devices
that can be integrated with hospital systems for general purpose computing, data col-
lection, and information display applications. However, POC-W243 terminals should
not be used as part of a life-support system.
The latest version of this user manual is available for download at
http://support.advantech.com.tw/support/
1.2 Specifications
System
Processor Intel® Core™ i7-6600U @ 2.60 GHz
Memory 2 x 4GB DDR4 2133 SODIMM
(AQD-SQ4U4GCN21-SG)
Graphics Controller Intel HD Graphics 520/510
Display
Display Size 23.8" TFT LCD (16:9 widescreen)
Type IPS
Resolution 1920 x 1080 max.
Color 16.7M (6 bit + A-FRC)
Pixel Pitch 247.5 x 247.5 μm
Viewing Angle 178/178°
Luminance 250 cd/m2
Backlight LED
LCD MTBF 30,000 hours
Contrast Ratio 1000:1
Expansion Mini PCIe 2 (1 x full-size, 1 x half-size)
2 (1 x full-size, 1 x half-size)
PCIe 1 x PCIe x4

3 POC-W243 Series User Manual
Chapter 1 General Information
I/O
Serial Ports 2 x RS-232/422/485 (isolated) for COM1/COM2
USB 2 x USB 3.0, 2 x USB 2.0
Audio 2 (1.5W)
LAN 2 x Gigabit Ethernet (isolated) interfaces (RJ-
45)
HDMI 1 x HDMI out
DisplayPort 1 x DisplayPort out
Power Supply Input Voltage Sinpro/HPU101-107, 100 ~ 240V, 47~ 63 Hz,
12 ~ 0.5A
Output Voltage 16 ~ 21VDC, 6.25 ~ 4.76A
Certification EN60601-1, CE, FCC Class B
Environment
Temperature Operating: 0 ~ 40 °C/32 ~ 104 °F
Storage: -20 ~ 60 °C/-4 ~ 140 °F
Humidity Operating: 10 ~ 90%@40 °C non-condensing
Storage: 0 ~ 90%@40 °C non-condensing
Shock Resistance 20G peak acceleration (11ms duration)
Mechanical
Dimensions
(W x D x H) 583 x 386 x 69 mm /22.95 x 15.19 x 2.71 in
Weight 7.95 kg/17.52 lb (base unit only)
VESA Mount 100x100, 75x75
Optional
Configuration
Operating System Windows 7/Windows 8.1 Industry Pro/Windows
10 IoT
Memory Up to 2 x 32GB DDR4 SODIMM
Storage 2.5” SATA3 SSD 128GB, 5V/1.5A
Bluetooth 4.0
RTC Battery Panasonic BR2032
Touch Panel 23.8'” PCTSP

POC-W243 Series User Manual 4
1.3 System Diagram
Figure 1.1 POC-W243 System Diagram
Dimensions: 583 x 386 x 69 mm/22.95 x 15.19 x 2.71 in
VESA Mount: 75x75, 100x100
Screw Type: M4 x 12L max.
Figure 1.2 VESA Mount Installation
Warning! Use suitable mounting apparatus to avoid risk of injury.

5 POC-W243 Series User Manual
Chapter 1 General Information
Figure 1.3 POC-W243 Front Panel
(1) Power
(2) Volume down/up
(3) Touchscreen status control
(4) Read light control
(5) Brightness decrease/increase
1.3.1 Optional Modules
Memory: 2 x 32GB DDR4 SODIMM, 2.5” SATA HDD/SSD, mini-PCIe mSATA
Touchscreen: Projected capacitive touch control
1.3.2 Cleaning and Disinfecting
The device may become dirty during normal use and, thus, should be cleaned regu-
larly.
Steps:
1. Prepare a cleaning solution.
2. Moisten a clean cloth in the cleaning solution. then wipe the terminal surfaces.
that has been moistened in the cleaning solution.
3. Use the cloth to wipe the terminal surfaces thoroughly.
1.4 Operating Principle
POC-W243 terminals support input via the touch panel, physical keys at the bottom
of the panel, USB ports, and LAN/WLAN connections. Inputted data is processed by
the CPU and output to the LCD panel, accessories, and/or peripheral devices. Addi-
tionally, data can be stored in system memory, which ensures all data and system
configuration settings are retained even when the system is powered off.
Caution!  Do not immerse or rinse the terminal or its peripherals. If liquid is
accidentally spilled on the device, disconnect the device from the
power source. Contact your IT support department regarding the
continued safety of the unit before placing it back in operation
 Do not spray cleaning agent on the chassis.
 Do not use disinfectants that contain phenol.
 Do not autoclave or clean the terminal or its peripherals with strong
aromatic, chlorinated, ketone, ether, or ester solvents, sharp tools,
or abrasives. Never immerse electrical connectors in water or other
liquids.

POC-W243 Series User Manual 6
1.5 Intended User Profile
Age: 18 ~ 65
Weight: Not relevant
Health: Not relevant
Nationality: Global
Patient state: Patients will not be operating the device
Part of the body/type of tissue for interaction: Hands and fingers, expected con-
tact time should be less than 1 minute
Education level: At least 8 years of intensive reading experience (school)
Knowledge:
Minimum requirements
–Can read and understand “westernized Arabic” numerals
–Can distinguish parts of body as described in the user manual
–Has been trained and authorized by the manufacturer
To be considered trained and authorized, technicians must complete the manu-
facturer’s training course. When considered necessary by the manufacturer,
technicians may be called in for retraining and/or annual training.
Language: English. When other languages are required, a professional transla-
tion company should be responsible for the translation, which will be reviewed
by the manufacturer (see the SOP Writing Guidelines, Edition 3).
Experience: Mentally and physically competent with relevant medical training to
understand basic symbols
Permissible impairments:
–Mild vision impairment or vision corrected to logMAR 0,2 (6/10 or 20/32)
–One arm/hand capable of holding and operating the device
–Average degree of aging-related short-term memory impairment
–Up to 40% hearing impairment; or 60% hearing capability at 500 ~ 2 kHz

Chapter 2
2System Setup

POC-W243 Series User Manual 8
2.1 Quick System Tour
Before setting up the POC-W243 terminal, take a moment to familiarize yourself with
the locations and functions of the controls, drivers, connections, and ports (as shown
in the figures below).
When placed upright, the front panel of the POC-W243 terminal appears as shown in
Figure 2.1.
2.1.1 Front View
Figure 2.1 POC-W243 Front View
Front View
(1) LCD panel with touchscreen
(2) Power symbol with LED indicator
(1)
(2)

9 POC-W243 Series User Manual
Chapter 2 System Setup
2.1.2 Rear View
At the rear of the terminal is a recessed I/O section located at the bottom (as shown
in Figure 2.2). The I/O section features various I/O interfaces, including serial ports,
VGA, Ethernet, and USB ports.
Figure 2.2 POC-W243 Rear View
Figure 2.3 I/O Layout View
Note! The equipotential terminal must be linked to the hospital grounding/
earthing mechanism before system boot up to protect the operator and
device.
(1)

POC-W243 Series User Manual 10
2.2 Installation Procedures
2.2.1 Power Cord Connection
The POC-W243 terminal should only be powered by a DC power adapter (SINPRO
model number: HPU101-107). When handling power cables, always hold the cable
by the plug end.
Installation Instructions
1. Connect the female end of the power adapter to the DC jack of the panel PC
(see Figure 2.7)
2. Connect the female end of the power cable to the DC power adapter.
3. Connect the 3-pin male plug of the power cable to an electrical outlet.
Figure 2.4 Connecting the Power Cord
Warning! POC-W243 is supplied by a 100-watt power adapter, as shown in Figure
2.4.
If the POC-W243 terminal is connected to a medical-grade power
adapter, customers must ensure legal and regulatory compliance and
that the device meets the standards compliance requirements for this
hardware.