Akuvox X933 Series Service manual

Version: 1.0 | Date: Feb.2021
Version: 2.0 | Date: April.2021

About This Manual
Thank you for choosing the Akuvox X933 series indoor monitor. This manual
is intended for the administrators who need to properly configure the indoor
monitor. This manual applies to the 933.255.1.19 version, and it provides all
the configurations for the functions and features of the X933 series door
phone. Please visit the Akuvox forum or consult technical support for any
new information or the latest firmware.

Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the persons
from injury.
Caution:
Always abide by this information in order to prevent the damages to
the device.
Note:
Informative information and advice from the efficient use of the
device.
Tip:
Useful information for the quick and efficient use of the device.

Related Documentation
You are advised to refer to the related documents for more technical
information via the link below:
http://wiki.akuvox.com

Table of Contents
1. Product Overview....................................................................................................9
2. Change Log............................................................................................................10
3. Model Difference.................................................................................................. 11
4. Introduction to Configuration Menu..................................................................12
5. Access the Device................................................................................................ 15
5.1. Device Start-up Network Selection........................................................ 15
5.2. Accessing the Device Setting on the Device.........................................16
5.2.1. Accessing Device Basic Setting.................................................. 16
5.2.2. Accessing Device Advanced Setting.......................................... 17
5.3. Access the Device Setting on the Web Interface................................. 18
6. Language and Time Setting................................................................................20
6.1. Language Setting...................................................................................... 20
6.1.1. Language Setting on the Device..................................................20
6.1.2. Language Setting on the Web Interface.....................................21
6.2. Time Setting............................................................................................... 21
6.2.1. Time Setting on the Device.......................................................... 22
6.2.2. Time Setting on the Device Web Interface.................................23
7. Screen Display Configuration.............................................................................25
7.1. Screen Display setting on the Device.....................................................25
7.2. Screen Display Setting on the Web Interface....................................... 28
7.2.1. Upload Screen Saver..................................................................... 28
7.2.2. Upload Wall Paper..........................................................................29
7.2.3. Upload Device Booting Image......................................................30
7.3. Icon Screen Display Configuration......................................................... 30
8. Sound and Volume Configuration......................................................................33
8.1. Volume Configuration...............................................................................33

8.1.1. Configure Volume on the Device................................................. 33
8.1.1.1. Configure Volume on the Web Interface......................... 34
9. Phone Book Configuration..................................................................................36
9.1. Phone Book Configuration on the Device..............................................36
9.1.1. Add contact.....................................................................................36
9.1.2. Edit Contact.....................................................................................38
9.1.3. Block List setting on the device...................................................38
9.2. Phone Book Configuration on the Web Interface.................................39
9.2.1. Contact Configuration...................................................................39
9.2.2. Contact Management....................................................................41
9.2.3. Block List Setting on the Web Interface..................................... 41
9.2.4. Contacts Import and Export on the Web Interface................... 42
10. Network Setting & Other Connection..............................................................44
10.1. Device Network Configuration.............................................................. 44
10.1.1. Configuring Device Network Connection on the Device........44
10.1.2. Configuring Device Network Connection on the Web
Interface..................................................................................................... 46
10.2. Device Deployment in Network.............................................................48
10.3. Device NAT Setting................................................................................. 49
10.4. Device Bluetooth Setting....................................................................... 50
10.4.1. Device Bluetooth Pairing............................................................ 50
10.4.2. Device Bluetooth Data Transmission....................................... 50
10.5. Device Wi-Fi Setting............................................................................... 52
11. Intercom Call Configuration............................................................................. 53
11.1. IP call & IP Call Configuration............................................................... 53
11.1.1. Make IP Calls................................................................................ 53
11.1.2. IP Call Configuration................................................................... 54
11.2. SIP Call &SIP Call Configuration...........................................................55
11.3. SIP Account Registration.......................................................................55

11.4. SIP Server Configuration........................................................................58
11.5. Outbound Proxy Server configuration................................................. 59
11.6. SIP Call DND & Return Code Configuration........................................ 60
11.7. Device Local RTP configuration........................................................... 60
11.8. Data Transmission Type Configuration...............................................61
11.9. Call Setting............................................................................................... 62
11.9.1. Call Auto-answer Configuration................................................62
11.9.2. Auto-answer Allow List setting................................................. 64
11.9.3. Live Stream Setting..................................................................... 65
11.10. Intercom Call Configuration (intercom preview, mute)...................66
11.11. Emergency Call Setting........................................................................67
11.12. Multicast Configuration....................................................................... 68
11.13. Call Forwarding Setting....................................................................... 69
11.13.1. Call Forwarding Configuration on the Device....................... 69
11.13.2. Call Forwarding Configuration on the Web Interface...........71
12. Intercom Message Setting............................................................................... 73
12.1. Manage Messages..................................................................................73
12.2. Configure Voice Message (MWI).......................................................... 74
13. Audio& Video Codec Configuration for SIP Calls......................................... 76
13.1. Audio Codec Configuration................................................................... 76
13.2. Video Codec Configuration....................................................................77
14. Security................................................................................................................79
14.1. Monitor and Image..................................................................................79
14.1.1. Monitor Setting............................................................................ 79
14.1.2. Video Image Capturing............................................................... 80
14.2. Alarm and Arming Configuration..........................................................81
14.2.1. Configure Alarm and Arming on the Device............................ 81
14.2.2. Configure Alarm and Arming on the Web Interface................82
14.2.3. Configure Location-based Alarm..............................................83

14.2.4. Configure Alarm Text...................................................................84
14.2.5. Configure Arming mode..............................................................85
14.2.6. Configure Alarm Ringtone.......................................................... 85
14.2.7. Alarm Action Configuration........................................................86
14.2.7.1. Select Alarm Action Types..............................................86
14.2.7.2. Configure Alarm Action via HTTP Command.............. 88
14.2.7.3. Configure Alarm Action via SIP Message.....................88
14.2.7.4. Configure Alarm Action via SIP Call.............................. 89
14.2.8. Check Alarm Log..........................................................................89
14.3. Screen Unlock Setting............................................................................ 90
14.3.1. Screen Unlock by PIN code........................................................91
14.4. Voice Encryption..................................................................................... 92
14.5. Remote Control........................................................................................93
15. Door Access Control Configuration................................................................ 94
15.1. Relay Switch Setting...............................................................................94
15.1.1. Local Relay Setting......................................................................94
15.1.2. Remote Relay Switch Setting.....................................................95
15.2. Web Relay Setting................................................................................... 95
15.3. Door Unlock Configuration.................................................................... 96
15.3.1. Door Unlock by DTMF Code....................................................... 96
15.3.2. Door Unlock via HTTP Command............................................. 98
16. Lift Control........................................................................................................ 100
16.1. Configure Lift Control........................................................................... 100
16.2. Configure Lift Control Prompt.............................................................101
17. Firmware Upgrade........................................................................................... 102
17.1.1. Configure Alarm Action via HTTP Command........................102
18. Backup...............................................................................................................103
19. Auto-provisioning via Configuration File.....................................................104
19.1. Provisioning Principle.......................................................................... 104

19.2. Introduction to the Configuration Files for Auto-Provisioning......105
19.3. Autop Schedule..................................................................................... 106
19.4. DHCP Provisioning Configuration......................................................107
19.5. Static Provisioning Configuration...................................................... 109
20. Voice Assistant................................................................................................ 112
21. Call Log..............................................................................................................119
22. Debug.................................................................................................................120
22.1. System Log for Debugging..................................................................120
22.2. PCAP for Debugging.............................................................................121
22.3. User Agent............................................................................................. 122
23. Device Integration with Third Party.............................................................. 123
23.1. Enter Applications Screen................................................................... 123
23.2. Install Third-party App.........................................................................124
24. Password Modification................................................................................... 126
24.1. Modify Device Basic Setting Password............................................ 126
24.2. Modify Device Advanced Setting Password.....................................126
24.3. Modify Device Web Interface Password........................................... 127
24.4. Modify Browser Password.................................................................. 128
25. System Reboot&Reset.................................................................................... 129
25.1. Reboot.................................................................................................... 129
25.1.1. Reboot on the Device................................................................129
25.1.2. Reboot on the Web Interface................................................... 130
25.2. Reset....................................................................................................... 130
25.2.1. Reset on the Device...................................................................130
25.2.2. Reset on the Web Interface......................................................132
26. Abbreviations....................................................................................................133
27. FAQ.....................................................................................................................135
28. Contact Us........................................................................................................ 137

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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1.Product Overview
X933 series is an Android SIP-based with a smooth touch-screen indoor
monitor. It can be connected with the Akuvox door phone for audio/video
communication, unlocking, and monitoring.Residents can communicate with
visitors via audio/video call, and it supports unlocking the door remotely. It is
more convenient and safer for residents to check the visitor’s identity
through its video preview function. X933 series are often applied to
scenarios such as villas, apartments, and buildings.

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AKUVOX SMART INTERCOM www.akuvox.com
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2.Change Log
The change log will be updated here along with the changes in the new
software version.

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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3.Model Difference
Model
X933W
X933S
Feature
CPU
4 core A53
OS
Android 9.0
Color
Black & White
Display
7 inch IPS LCD
Resolution
1280 x 800
MIC
Dual microphone,-26dB
Speaker
Dual speakers, 4Ω / 3W
Wi-Fi
IEEE 802.11 b/g/n
NA
Bluetooth
BLE 4.1
NA
Ethernet
1xRJ45, 10/100Mbps adaptive
Power Supply
12VDC/1A or IEEE 802.3af PoE
Alarm Input
8 x Alarm Inputs
Door Bell Input
1 x Bell In
Relay Output
1 x Relay Out(NO/COM/NC)
Installation
Wall-mounted/Table-mounted(Optional)
Operation Temperature
-10°C ~ +45°C
Operation Humidity
-20°C ~ +70°C
Dimensions(W x H x D)
205x148x22(mm)

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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4.Introduction to Configuration Menu

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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Status: This section gives you basic information such as product information,
Network Information, and account information, etc.
Account: This section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.
Network: This section mainly deals with DHCP&Static IP setting, RTP port
setting, and device deployment, etc.
Phone: This section includes Time&language, call feature, dial management,
data import&export, door log, web relay.
Contacts: This section allows the user to configure the local contact list
store in the device.
Upgrade: This section covers Firmware upgrade, device reset&reboot,
configuration file auto-provisioning, PCAP.
Security: This section is for Password modification, account status & session
time out configuration, as well as service location switching.
Settings: This section is including the RTSPD & voice assistance set up.
Arming: This section covers the configuration including, arming zone setting,
arming mode, disarm code, and alarm action.
Mode selection:
Discovery mode: It is a plug and plays configuration mode. Akuvox devices
will configure themselves automatically when users power on the devices
and connect them to the network. It is super time-saving mode and it will
greatly bring users convenience by reducing manual operations. This mode
requires no prior configurations previously by the administrator.
Cloud mode: Akuvox SmartPlus is an all-in-one management system.
Akuvox SmartPlus is the mobile service that allows audio, video, remote
access control between smartphones and Akuvox intercoms. All
configurations in the device will be issued automatically from the cloud. If

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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users decide to use Akuvox SmartPlus, please contact Akuvox technical
support, and they will help you configure the related settings before using
them.
SDMC mode: SDMC (SIP Device Management Controller) is a simple and
comprehensive software for building management. It provides a topography
for a community while offering you a graphical configuration interface for the
door access, intercom, monitoring, alarm, etc. It is a convenient tool for
property managers to manage, operate, and maintain the community.
Tool selection
Akuvox has many configuration tools for you to set up devices more
conveniently. Here we list some common tools, please contact your
administrator to get the tool if you need them.
1. SDMC: SDMC is suitable for the management of Akuvox devices in large
communities, including access control, resident information, remote
device control, etc.
2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN(Local
Area Network)
3. Akuvox PC Manager: distribute all configuration items in batch on a LAN.
4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.
5. FacePro: manage face data in batch for the door phone on a LAN.

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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5.Access the Device
Akuvox indoor monitor system settings can be either accessed on the device
directly or on the device web interface.
5.1. Device Start-up Network Selection
Akuvox indoor monitor system settings can be either accessed on the device
directly or on the device's web interface. After the device boots up initially,
you are required to select the network connection for the device. You can
either select ethernet or wireless network connection according to your need.

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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Note:
Please refer to the chapter on Network Setting&Other connection
for the configuration of the Ethernet and wireless network
connection.
5.2. Accessing the Device Setting on the Device
5.2.1.Accessing Device Basic Setting.
You can access the device's basic setting and advance setting where you
can configure different types of functions as needed. To access the device
basic setting by pressing Setting icon . To checking the basic information
like MAC, firmware and ect.

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AKUVOX SMART INTERCOM www.akuvox.com
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5.2.2.Accessing Device Advanced Setting
To access the advanced setting, press Setting then press Advanced Settings
icon. Press password 123456 to enter the advanced setting.

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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5.3. Access the Device Setting on the Web
Interface
You can also enter the device IP address on the web browser in order to log
in the device web interface by user name and password admin/admin where
you can configure and adjust parameter etc.
For checking IP address you can search in device Setting > System Info >
Network screen. Or searching by IP scanner tool which in the same LAN with
the devices.

X933 Administrator Guide
AKUVOX SMART INTERCOM www.akuvox.com
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Tip:
You can also obtain the device IP address using the Akuvox IP
scanner to log in the device web interface. Please refer to the
URL below for the IP scanner application:
http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]
=scanner
Note:
Google Chrome browser is strongly recommended.
The Initial user name and password are “admin” and please be
case-sensitive to the user names and passwords entered.