Akuvox X915 Series Service manual

Version: 1.0 | Date: April.2021

About This Manual
Thank you for choosing Akuvox X915 series door phone. This manual is
intended for the administrators who need to properly configure the door
phone. This manual applies to 915.30.101.71 version, and it provides all the
configurations for the functions and features of X915 series door phone.
Please visit Akuvox forum or consult technical support for any new
information or latest firmware.

Introduction of Icons and Symbols
Warning:
Always abide by this information in order to prevent the persons
from injury.
Caution:
Always abide by this information in order to prevent the damages to
the device.
Note:
Informative information and advice from the efficient use of the
device.
Tip:
Useful information for the quick and efficient use of the device.

Related Documentation
You are advised to refer to the related documents for more technical
information via the link below:
http://wiki.akuvox.com

Table of Contents
1. Product Overview....................................................................................................1
2. Change Log..............................................................................................................2
3. Model Specification............................................................................................... 3
4. Introduction to Configuration Menu.................................................................... 5
5. Access the Device...................................................................................................7
5.1. Access the Device Setting on the device.................................................7
5.2. Access the Device Setting on the Web Interface....................................7
6. Language and Time Setting.................................................................................. 9
6.1. Language Setting........................................................................................ 9
6.1.1. Language Setting on the Device....................................................9
6.1.2. Language Setting on the Device Web Interface........................10
6.2. Time Setting............................................................................................... 10
6.2.1. Time Setting on the Device.......................................................... 10
6.2.2. Time Setting on the Device Web Interface.................................11
7. LED&LCD Setting..................................................................................................13
7.1.1. Infrared LED Setting.......................................................................13
7.1.1.1. Infrared LED Setting on the Device.................................. 13
7.1.1.2. Infrared LED Setting on the Web Interface..................... 15
7.1.2. LED Setting on Card Reader Area................................................15
7.1.3. LCD Screen Brightness Setting....................................................16
7.1.3.1. LCD Screen Brightness Setting on the Web Interface.. 16
7.1.3.2. LCD Screen Brightness Setting on the Device............... 17
7.1.4. LED White Light Setting................................................................ 17
8. Screen Display Configuration.............................................................................19
8.1.1. Screensaver Configuration...........................................................19
8.1.1.1. Configure Screensaver on the Device............................. 19
8.1.1.2. Configure Screensaver on the Web Interface.................20
8.1.2. Upload Screensaver.......................................................................21
8.1.3. Upload Device Booting Image......................................................22
8.1.4. Home Screen Configuration......................................................... 23
9. Volume and Tone Configuration........................................................................ 24
9.1.1. Volume Configuration................................................................... 24
9.1.1.1. Configure Volume on the Device......................................24
9.1.1.2. Configure Volume on the Web Interface......................... 25
9.1.2. Upload Open-door Tone................................................................26
10. Network Setting..................................................................................................27
10.1. Device Network Configuration.............................................................. 27
10.2. Device Local RTP configuration........................................................... 28
10.3. Device Deployment in Network.............................................................29
10.4. NAT Setting.............................................................................................. 30

11. Intercom Call Configuration............................................................................. 31
11.1. IP call & IP Call Configuration............................................................... 31
11.1.1. Make IP Calls................................................................................ 31
11.1.2. IP Call Configuration................................................................... 32
11.2. SIP Call &SIP Call Configuration...........................................................32
11.2.1. SIP Account Registration........................................................... 32
11.2.1.1. Configure SIP Account on the Device........................... 33
11.2.1.2. Configure SIP Account on the Web Interface...............34
11.2.2. SIP Server Configuration............................................................ 35
11.2.3. SIP Call DND&Return Code Configuration............................... 35
11.2.4. Configure Outbound Proxy Server.............................................36
11.2.5. Configure Data Transmission Type.......................................... 37
11.3. Dial Options Configuration.................................................................... 38
11.3.1. Quick Dial by Number Replacement.........................................38
11.3.1.1. Quick Dial by Number Replacement on the Device.... 38
11.3.1.2. Quick Dial by Number Replacement on the Web
Interface............................................................................................. 39
11.4. Call Auto-answer Configuration........................................................... 40
11.5. Robin Call Configuration........................................................................ 41
12. Call Settings........................................................................................................42
12.1.1. Maximum Call Duration Setting................................................ 42
12.1.2. Maximum Dial Duration Setting................................................ 42
12.1.3. Audio& Video Codec Configuration for SIP Calls....................43
12.1.3.1. Audio Codec Configuration.............................................43
12.1.3.2. Video Codec Configuration............................................. 44
12.2. Configure DTMF Data Transmission....................................................45
13. Phone Book Configuration............................................................................... 47
13.1. Phone Book Configuration on the Device........................................... 47
13.2. Phone Book Configuration on the Web Interface...............................49
13.2.1. Manage Contact Groups on the Web Interface.......................49
13.2.2. Contact List Configuration on the Web Interface................... 49
13.2.2.1. Contact List Display Setting........................................... 50
14. Relay Setting.......................................................................................................53
14.1. Relay Switch Setting...............................................................................53
14.2. Web Relay Setting................................................................................... 54
14.2.1. Configure Web Relay on the Web Interface............................. 54
14.2.2. Configure Web Relay Configuration on the Device.................56
15. Door Access Schedule Management.............................................................. 57
15.1. Configure Door Access Schedule......................................................... 57
15.1.1. Create Door Access Schedule................................................... 57
15.1.2. Import and Export Door Access Schedule...............................59
15.1.3. Edit the Door Access Schedule..................................................59
16. Door Unlock Configuration...............................................................................60
16.1. Configure PIN Code for Door Unlock................................................... 60

16.1.1. Configure Public PIN code......................................................... 60
16.1.2. Configure Private PIN Code on the Device.............................. 60
16.1.3. Configure Private PIN Code on the Web Interface..................61
16.1.4. Configure Private PIN Access Mode.........................................63
16.2. Configure RF Card for Door Unlock...................................................... 64
16.2.1. Configure RF Card on the Web Interface..................................64
16.2.2. Configure RF Card on the device............................................... 65
16.2.3. Configure RF Card Code Format................................................66
16.3. Configure Facial Recognition for Door Unlock................................... 66
16.3.1. Configure Facial Recognition on the Device........................... 66
16.3.2. Configure Facial Recognition on Web Interface..................... 67
16.4. Edit the User-specific door access data............................................. 68
16.5. Import and Export User Data of Access Control................................68
16.6. Configure Bluetooth for Door Unlock...................................................69
16.7. Configure Open Relay via HTTP for Door Unlock...............................70
16.8. Unlock by QR Code................................................................................. 71
16.9. Configure Exit Button for Door Unlock................................................ 71
16.10. Configure Reception Tab for Door Unlock........................................ 72
16.11. Unlock by DTMF code.......................................................................... 73
17. Security................................................................................................................75
17.1. Tamper Alarm Setting.............................................................................75
17.1.1. Configure Tamper Alarm on the Device................................... 75
17.1.2. Configure Tamper Alarm on the Web Interface.......................76
17.2. Motion Detection.....................................................................................76
17.2.1. Configure Motion Detection on the Device..............................76
17.2.2. Configure Motion Detection on the Web Interface................. 78
17.3. Security Notification Setting................................................................. 79
17.3.1. Email Notification Setting...........................................................79
17.3.2. FTP Notification Setting............................................................. 80
17.3.3. TFTP Notification Setting........................................................... 81
17.4. Web Interface Automatic Log-out........................................................81
18. Monitor and Image.............................................................................................82
18.1. RTSP Stream Monitoring....................................................................... 82
18.1.1. RTSP Basic Setting......................................................................82
18.1.2. RTSP Stream Setting...................................................................82
18.2. MJPEG Image Capturing........................................................................84
18.3. ONVIF........................................................................................................ 84
18.4. Live Stream.............................................................................................. 85
19. Logs......................................................................................................................87
19.1. Call Logs................................................................................................... 87
19.2. Door Logs................................................................................................. 87
20. Debug................................................................................................................... 89
20.1. System Log for Debugging....................................................................89
20.2. PCAP for Debugging............................................................................... 90

21. Firmware Upgrade..............................................................................................91
22. Backup................................................................................................................. 92
23. Auto-provisioning via Configuration File.......................................................93
23.1. Provisioning Principle............................................................................ 93
23.2. Configuration Files for Auto-provisioning.......................................... 94
23.3. AutoP Schedule....................................................................................... 94
23.4. PNP Configuration.................................................................................. 95
23.5. DHCP Provisioning Configuration........................................................ 96
23.6. Static Provisioning Configuration........................................................ 97
24. Integration with Third Party Device.............................................................. 100
24.1. Integration via Wiegand.......................................................................100
25. System Reboot&Reset.................................................................................... 102
25.1. Reboot.................................................................................................... 102
25.2. Reset....................................................................................................... 102
26. Abbreviations....................................................................................................103
27. FAQ.....................................................................................................................105
28. Contact us......................................................................................................... 108

X915 Admin Guide
AKUVOX SMART INTERCOM www.akuvox.com
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1.Product Overview
Akuvox X915 series is an Android-based IP video door phone with a touch
screen. It incorporates audio and video communications, access control and
video surveillance. Its finely tuned Android OS, Cloud and AI based
communication technology allows featured customization to better suit your
operation habit. X915 series multiple ports, such as RS485 and Wiegand
ports, can be used to easily integrate external digital systems, such as
elevator controller and fire alarm detector, helping to create a holistic control
of building entrance and its surroundings and giving you a great sense of
security via a variety of access such as card access, NFC, Bluetooth, QR code
and newly added voice control door access in an accompaniment with body
temperature measurement. X915 series door phone is applicable to
residential buildings, office buildings and their complex.

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2.Change Log
The change log will be updated here along with the changes in the new
software version.

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3.Model Specification
X915S
Model
&
Feature
Display
8 Inch IPS LCD
Touch Screen
√
Button
X
Housing Material
316 grade stainless steel and Aluminum
Relay In
3
Relay Out
3
Alarm In
X
RS485
√
PoE
POE+
Resolution
1280x800
Brightness
650nits
RAM
2G
ROM
16G
Card Reader
13.56MHZ & 125KHZ
Wi-Fi
X
Bluetooth
√
IP Rating
IP65
IK Rating
IK10
Temperature
detection
Optional
Face recognition
√
LTE
X
USB
X
External SD card
X

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X915S
Wall Mounting
√
Flush Mounting
√
Desk Mounting
X
Wall Mounting
Dimension
350x130x41.6mm
Wall Mounting
Dimension
350x130x53.9mm
POE+
Standy
Power Consumption
5.263W
POE+
Full Load
Power Consumption
18.796W
Power Adapter
Standby
Power Consumption
5.107W
Power Adapter
Full Load
Power Consumption
19.376W
Color Option
Tarnish Grey

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4.Introduction to Configuration Menu
Status: this section gives you basic information such as product
information, Network Information, and account information etc.
Account: this section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.
Network: this section mainly deals with DHCP&Static IP setting, RTP port
setting, and device deployment etc.
Intercom: this section covers Intercom settings, Call Log etc.
Surveillance: this section covers Motion Detection, RTSP, MJPEG, ONVIF,
Live stream.
Access Control: this section covers Input control, Relay, Card settings,
Face Recognition setting, Private PIN Code, Wiegand connection etc.
Tenants: this section involves Tenants management and Dial Plan.
Device: this section includes Light settings, tab&button display, LCD
settings and Voice settings.
Settings: this section includes Time&language, Action settings, Door
settings, Schedule for access control.
Upgrade: this section covers Firmware upgrade, device reset&reboot,
configuration file auto-provisioning, fault Diagnosis.
Security: this section is for Password modification.
Mode selection:
1. Discovery mode: It is a plug and play configuration mode. Akuvox
devices will configure themselves automatically when users power on
the devices and connect them to network. It is super time-saving mode,

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and it will greatly bring users convenience by reducing manual
operations. This mode requires no prior configurations previously by the
administrator.
2. Cloud mode: Akuvox SmartPlus is an all-in-one management system.
Akuvox Cloud is the mobile service that allows audio, video, remote
access control between smart phones and Akuvox intercoms. All
configurations in the device will be issued automatically from cloud. If
users decide to use Akuvox SmartPlus, please contact Akuvox technical
support, and they will help you configure the related settings before
using.
3. SDMC mode: SDMC (SIP Device Management Controller) is a simple and
comprehensive software for building management. It provides a
topography for a community while offering you a graphical configuration
interface for the door access, intercom, monitoring, alarm and so on. It is
a convenient tool for property manager to manage, operate and maintain
the community.
Tool selection
Akuvox has many configuration tools for you to set up devices more
conveniently. Here we list some common tools, please contact your
administrator to get the tool if you need them.
1. SDMC: SDMC is suitable for the management of Akuvox devices large
communities, including access control, resident information, remote
device control, etc.
2. Akuvox Upgrade tool: Upgrade Akuvox devices in batch on a LAN (Local
Area Network)
3. Akuvox PC Manager: Distribute all configuration items in batch on a LAN.
4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.
5. FacePro: Manage face data in batch for the door phone on a LAN.

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5.Access the Device
X915 series door phone system setting can be either accessed on the device
directly or on the device web interface.
5.1. Access the Device Setting on the device
Before configuring Akuvox X915, please make sure the device is installed
correctly and connect a normal network. Using Akuvox IP scanner tool to
search the device IP address in the same LAN. Then use the IP address to
login in the web browser by user name and password admin and admin. Or
setup some basic settings on device screen by pressing 9999 +Dial key +
3888(password) on Dial screen.
5.2. Access the Device Setting on the Web
Interface
You can also enter the device IP address on the web browser in order to log

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in the device web interface where you can configure and adjust parameters,
etc.
Tip:
You can also obtain the device IP address using the Akuvox IP
scanner to log in the device web interface. Please refer to the URL
below for the IP scanner application:
http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[]=
scanner
Note:
Google Chrome browser is strongly recommended.
The Initial user name and password are admin and please be
case-sensitive to the user names and passwords entered.

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6.Language and Time Setting
6.1. Language Setting
When you first set up the device, you might need to set the language to your
needs, or you can do it later if needed. And the language can either be set up
directly on the device or on the device web interface according to your
preference.
6.1.1. Language Setting on the Device
Language setting can be configured on the device and on the device web
interface that allows you to select or change the language for screen display
to your preference. To configure the language display on the device Basic
Setting > Language interface.

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6.1.2. Language Setting on the Device Web Interface.
To configure the configuration on the web Setting >Time/Lang > LCD
Language interface.
6.2. Time Setting
Time setting can be set up on the device and on the device web interface in
terms of time zone, date, and time format etc.
6.2.1.Time Setting on the Device
To configure the language display on the device Basic Setting > Time
interface.

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Parameter Set-up:
Automatic Date&Time: Automatic Date is toggled on by default, which
allows the date& time to be automatically set up and synchronized with
the default time zone and the NTP server (Network Time Protocol). You
can also set it up manually by toggling off the switch first then enter the
time and date you want before pressing the Save tab for the validation.
Date: click on Date to set the date.
Time: click on Time to set the time.
Time Zone: select the specific time zone depending on where the device
is used and then press Confirm tab for the confirmation. The default time
zone is GMT GMT+0.00.
Date Format: select the date format as you like among three format
options: “M-D-Y”; “D-M-Y”; “Y-M-D” and then press the Confirm tab for
the confirmation.
Time Format: you can either select 12 hour or 24-hour time format as
you like, and then press the Confirm tab for the confirmation.
6.2.2.Time Setting on the Device Web Interface
Time setting on the web interface also allows you to set up the NTP server
address that you obtained to automatically synchronize your time and date.
And when your time zone is selected, the device will automatically notify the
NTP server of its time zone so that the NTP server can synchronize the time
zone setting in your device. To configure the configuration on the web
Note:
When the Automatic Date&Time toggle switch is toggled off then
parameters related to NTP server will become not editable. And
when the switch is toggled on, then time and date will be denied
editing.

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Setting >Time/Lang > Time interface.
Parameter Set-up:
NTP Server: enter the NTP server you obtained in the NTP server field.