Akuvox R29 Series Manual

R29 Series Door Phone Admin Guide

About This Manual
Thank you for choosing Akuvox’s R29 series door phone. This manual is intended for end users who need to properly configure the
door phone. This manual is applicable to 29.0.1.xx version, and it provides all functions’ configurations of R29 series door phone.
Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.

Content
1. Product Overview............................................................................................................................................................................................... 1
1.1. Instruction.....................................................................................................................................................................................................1
1.2. Connector Introduction...............................................................................................................................................................................2
1.3. Warning........................................................................................................................................................................................................ 3
2. Daily use................................................................................................................................................................................................................ 4
2.1. Make a Call.................................................................................................................................................................................................. 4
2.1.1. Call From Digital Keypad.................................................................................................................................................................4
2.1.2. Call From Phonebook...................................................................................................................................................................... 4
2.2. Receive a Call............................................................................................................................................................................................. 5
2.3. Unlock........................................................................................................................................................................................................... 5
2.3.1. Unlock by Pin Codes........................................................................................................................................................................5
2.3.2. Unlock by Face................................................................................................................................................................................. 5
2.3.3. Unlock by RFID cards...................................................................................................................................................................... 6
2.3.4. Unlock by DTMF codes................................................................................................................................................................... 6
3. Basic Features..................................................................................................................................................................................................... 7
3.1. Access the system setting......................................................................................................................................................................... 7

3.2. Access the website setting........................................................................................................................................................................ 7
3.2.1. Obtain IP Address..........................................................................................................................................................................7
3.2.2. Access the Device Website.............................................................................................................................................................8
3.3. Password Modification............................................................................................................................................................................... 8
3.3.1. Modify the Phone System Password.............................................................................................................................................8
3.3.2. Modify the Web Password............................................................................................................................................................9
3.4. Phone configuration................................................................................................................................................................................. 10
3.4.1. Language.........................................................................................................................................................................................10
3.4.1.1. Modify the phone language................................................................................................................................................ 10
3.4.1.2. Modify the web language....................................................................................................................................................10
3.4.2. Time.................................................................................................................................................................................................. 11
3.4.3. Network............................................................................................................................................................................................ 11
3.4.3.1. DHCP Mode.......................................................................................................................................................................... 11
3.4.3.2. Static Mode........................................................................................................................................................................... 12
3.4.4. Display............................................................................................................................................................................................. 13
3.4.4.1. Await.......................................................................................................................................................................................13
3.4.4.2. Upload ScreenSaver........................................................................................................................................................... 14

3.4.4.3. Door Setting General...........................................................................................................................................................15
3.4.4.4. Home View Visible Control................................................................................................................................................. 16
3.4.5. Volume............................................................................................................................................................................................. 16
3.4.6. DND.................................................................................................................................................................................................. 18
3.5. Phonebook.................................................................................................................................................................................................19
3.6. Intercom call.............................................................................................................................................................................................. 22
3.6.1. IP Direct Call................................................................................................................................................................................... 22
3.6.2. SIP Call............................................................................................................................................................................................ 23
3.6.2.1. Account.................................................................................................................................................................................. 23
3.6.2.2. SIP Account...........................................................................................................................................................................24
3.6.2.3. SIP Server............................................................................................................................................................................. 26
3.6.2.4. Outbound Proxy Server...................................................................................................................................................... 26
3.6.2.5. Transport Type......................................................................................................................................................................27
3.6.3. Dial Plan...........................................................................................................................................................................................27
3.6.4. Quick Dial........................................................................................................................................................................................ 29
3.6.5. Auto Answer.................................................................................................................................................................................... 29
3.6.6. No Answer Call............................................................................................................................................................................... 30

3.6.7. Web Call.......................................................................................................................................................................................... 30
3.7. Security...................................................................................................................................................................................................... 31
3.7.1. Mjpeg Service................................................................................................................................................................................. 31
3.7.2. Live Stream..................................................................................................................................................................................... 31
3.7.3. RTSP................................................................................................................................................................................................ 32
3.7.4. ONVIF.............................................................................................................................................................................................. 33
3.8. Access control........................................................................................................................................................................................... 33
3.8.1. Relay................................................................................................................................................................................................ 33
3.8.2. Unlock via RFID Cards.................................................................................................................................................................. 35
3.8.2.1. RFID Cards in devices........................................................................................................................................................ 35
3.8.2.2. RFID Cards in website........................................................................................................................................................ 36
3.8.3. Unlock via Pin Codes.....................................................................................................................................................................37
3.8.3.1. Private Pin Codes in Device...............................................................................................................................................37
3.8.3.2. Private Pin Codes in website............................................................................................................................................. 38
3.8.3.3. Public Pin Codes in device................................................................................................................................................. 39
3.8.3.4. Public Pin Codes in websites............................................................................................................................................. 39
3.8.4. Unlock via Face.............................................................................................................................................................................. 40

3.8.4.1. Face in Device...................................................................................................................................................................... 40
3.8.4.2. Face in Website....................................................................................................................................................................40
3.8.5. Unlock via HTTP Command......................................................................................................................................................... 42
3.8.6. Unlock via Exit Button....................................................................................................................................................................43
3.9. Reboot........................................................................................................................................................................................................ 44
3.10. Reset........................................................................................................................................................................................................ 45
4. Advanced Features.......................................................................................................................................................................................... 46
4.1. Phone Configuration................................................................................................................................................................................ 46
4.1.1. IR LED..............................................................................................................................................................................................46
4.1.2. LED of Display................................................................................................................................................................................ 47
4.1.3. RFID Card Code Display Related................................................................................................................................................47
4.2. Intercom..................................................................................................................................................................................................... 48
4.2.1. Call Time Related........................................................................................................................................................................... 48
4.2.2. Return Code When Refused........................................................................................................................................................ 49
4.2.3. SIP Call Related............................................................................................................................................................................. 49
4.2.4. Call Waiting..................................................................................................................................................................................... 50
4.2.5. Intercom........................................................................................................................................................................................... 51

4.2.6. Codec............................................................................................................................................................................................... 52
4.2.7. DTMF............................................................................................................................................................................................... 53
4.2.8. Session Timer................................................................................................................................................................................. 54
4.2.9. NAT................................................................................................................................................................................................... 54
4.2.10. User Agent.....................................................................................................................................................................................55
4.3. Access control........................................................................................................................................................................................... 56
4.3.1. Webrelay..........................................................................................................................................................................................56
4.3.2. Wiegand...........................................................................................................................................................................................57
4.4. Security...................................................................................................................................................................................................... 58
4.4.1. Antialarm of Door Phone............................................................................................................................................................... 58
4.4.1.1. Antialarm in device...............................................................................................................................................................58
4.4.1.2. Antialarm in website.............................................................................................................................................................59
4.4.2. Motion...............................................................................................................................................................................................60
4.4.2.1. Motion in device................................................................................................................................................................... 60
4.4.2.2. Motion in website................................................................................................................................................................. 61
4.4.3. Action................................................................................................................................................................................................62
4.4.3.1. Email Notification................................................................................................................................................................. 62

4.4.3.2. FTP Notification.................................................................................................................................................................... 63
4.4.3.3. Input Interface Triggered Action.........................................................................................................................................63
4.5. Upgrade......................................................................................................................................................................................................64
4.5.1. Web Update.................................................................................................................................................................................... 64
4.5.2. Autop Upgrade................................................................................................................................................................................ 64
4.5.3. Backup Config File......................................................................................................................................................................... 66
4.6. Log.............................................................................................................................................................................................................. 67
4.6.1. Call Log............................................................................................................................................................................................ 67
4.6.2. Door Log.......................................................................................................................................................................................... 67
4.6.3. System Log..................................................................................................................................................................................... 68
4.6.4. PCAP................................................................................................................................................................................................68

1
1. Product Overview
1.1. Instruction
R29 series is an Android-based IP video door phone with a touch
screen. It incorporates audio and video communications, access
control and video surveillance.
Its finely-tuned Android OS allows for feature customization to
better suit the habit of usage of local people. R29S’s multiple
ports, such as RS485 and Wiegand ports, can be used to easily
integrate external digital systems, such as elevator controller and
fire alarm detector, helping to create a holistic control of building
entrance and its surroundings and giving occupants a great
sense of security.
It is applicable to multi-storey residential buildings, high-rise
office buildings and their complexes.
Built-in light
sensor & infrared
Infrared LEDs
Color camera
Microphone
Touch screen
Speaker
Access card reader
Figure 1.1 Product Description

2
1.2. Connector Introduction
Ethernet (POE): Ethernet (POE) connector which can provide both
power and network connection.
12V/GND: External power supply terminal if POE is not available.
WG_D0/1: Wiegand terminal for wiegand access control.
RS485A/B: RS485 terminal for automation system control (e.g.
Elevator control).
DOORA/B/C: Trigger signal input terminal (e.g. Press indoor
button to open relay).
RelayA/B/C: NO/NC Relay control terminal.
Note: The general door phone interface diagram is only for
reference.
Figure 1.2-1 Connection introduction
Figure 1.2-2 General interface

3
1.3. Warning
Please don't place R29S/F to direct sunlight, it will bring a bad
effect or be broken with the high temperature.
Figure 1.3 Direct sunlight diagram

4
2. Daily use
2.1. Make a Call
There are two ways to make a call from the door phone to monitor
units, which can be an indoor monitor or an intercom app.
2.1.1. Call From Digital Keypad
The default interface of the door phone is the dial interface. Enter
the number to call on the digital keypad, and press the dial icon.
2.1.2. Call From Phonebook
In the phonebook interface, to find a specific occupant, scroll up or
down the pre-imported contact list, which is either a room number,
an occupant’s name, or the combination of both. It also supports
searching the list by alphabet and then clicking the dial key next to
the found contact.
Figure 2.1.1 Dial interface
Figure 2.1.2 Contact interface
Figure 2.1.2 Contact interface

5
2.2. Receive a Call
When a monitor unit calls the door phone, it will auto answer the
incoming call by default. There is no need to press any answer key.
2.3. Unlock
2.3.1. Unlock by Pin Codes
Unlock the door by using predefined public pin or private pin. Press
“Pin Code”, “Unlock” icon to unlock, then you will hear “The door
is now opened” and the screen will show “Open Lock Success”. If
users input the wrong pin code, the screen will show “Password
Error”.
2.3.2. Unlock by Face
Unlock the door by using predefined face. Enter the unlock
interface, close your face to the camera. You will hear “the door is
Figure 2.3.1 Unlock by pin code
Figure 2.3.2 Unlock by face

6
opened” and screen will show “Open Lock Success”.
2.3.3. Unlock by RFID cards
Place the predefined users card in RFID cards reader to unlock.
Under normal conditions, the phone will announce “ The door is
now opened” and the screen will show “Open Lock Success”. If the
card has not been registered, the phone will show “ Open Lock
Failed”.
2.3.4. Unlock by DTMF codes
During the calling, the president can press the predefined DTMF
codes to remote unlock the door.

7
3. Basic Features
3.1. Access the system setting
In the Dial interface, press “9999", “Dial key”, "3888”, “OK” to
enter the system setting. System setting is easy to configure
most basic phone functions.
3.2. Access the website setting
3.2.1. Obtain IP Address
R29 series use DHCP IP by default. Enter the phone interface and
go to Info to check the IP address.
Figure 3.1-1 Access the system setting
Figure 3.1-2 Access the system setting
Figure 3.2.1 Info

8
3.2.2. Access the Device Website
Open a web browser, and access the corresponding IP address.
Enter the default user name and password to login. The default
administrator’s user name and password are shown below:
User Name: admin
Password: admin
Note: The recommended browser is Google Chrome.
3.3. Password Modification
3.3.1. Modify the Phone System Password
Users can configure project key with this function. The public key is
a password used by all occupants in a building. Project key is used
by administrators for some basic settings. There are two ways to
change the system password, which can be done on the phone
system and on the intercom website.
Figure 3.2.2 Access the device website
Figure 3.3.1-1 Modify the system password

9
In the phone interface, go to the Password -Project Passwd to
change the project key passwd.
Project Passwd: Enter the 4 digits old project key, the default
project key is “9999". Then enter the 4 digits new passwd, after
entering the new passwd confirm, click save icon .
In the website, go to the path Intercom -Basic -Password to
configure.
3.3.2. Modify the Web Password
Login to the website and go to the path Security -Basic, to modify
password for “admin” or “user” account.
Figure 3.3.2 Modify the web password
Figure 3.3.1-2 Modify the system password

10
3.4. Phone configuration
3.4.1. Language
3.4.1.1. Modify the phone language
In the phone interface, go to Language to configure. Now R29
series can support multiple phone language. Users can choose
manually. Akuvox uses English by default.
3.4.1.2. Modify the web language
Enter the intercom website and go to the path Phone -Time/lang -
Web Language to configure. Now R29 series can support multiple
web language. Users can choose manually. Akuvox uses English
by default.
Figure 3.4.1.2 Configure Web Language
Figure 3.4.1.1 Configure phone language

11
3.4.2. Time
In the phone interface, go to Time to configure.Choose automatic
date & time setting for automatic access of time, date and time
zone. Or set the time, date and time zone manually.
3.4.3. Network
In the phone interface, go to Address or login to the website and
go to the path Network -Basic, dynamically or statically to obtain
address.
3.4.3.1. DHCP Mode
R29 series uses DHCP mode by default which will get IP address,
subnet mask, default gateway and DNS server address from DHCP
server automatically.
Figure 3.4.2 Time
Figure 3.4.3.1-1 DHCP mode
Figure 3.4.3.1-2 DHCP mode