Aristel AV-8 User guide

Aristel
System Administrator’s Manual
Arista Systems Corporation
Aristel

SYSTEM ADMINISTRATOR’S MANUAL
Table Of Contents
A. KEY TELEPHONE LAYOUT............................................................................3
B. KEY TELEPHONE STATION OPERATION ....................................................5
1. ANSWERING CALLS....................................................................................5
2. BABY LISTENING.........................................................................................5
3. BACKGROUND MUSIC................................................................................5
4. CALL FORWARD..........................................................................................6
5. CALL SIGNAL...............................................................................................6
6. CALL SPLIT ..................................................................................................6
7. CALL TRANSFER.........................................................................................7
8. CALL WAITING.............................................................................................7
9. CHECK IN / CHECK OUT.............................................................................8
10. CONFERENCE .............................................................................................8
11. DAY SWITCHING / NIGHT SWITCHING......................................................8
12. DATE / TIME SETTING.................................................................................8
13. DO NOT DISTURB........................................................................................9
14. DOOR PHONE..............................................................................................9
15. ENVIRONMENT MONITORING....................................................................9
16. FIRE ALARM OFF (CONSOLE ONLY)..............................................................9
17. FORCED ACCOUNT CODE.........................................................................9
18. NON ENFORCED ACCOUNT CODES/S....................................................10
19. HAND MODE SWITCHING.........................................................................10
20. HANDSFREENOTE7 ......................................................................................10
21. HEADSETS.................................................................................................10
22. HOLD CALLS..............................................................................................10
23. INDIVIDUAL ALARM...................................................................................11
24. INTERNAL CALLS ......................................................................................12
25. LOCK/UNLOCK YOUR TELEPHONE.........................................................12
26. LOCK/UNLOCK RS232 (CONSOLE ONLY)....................................................13
27. MACRO KEY ASSIGNMENT (CONSOLE ONLY) ...........................................13
28. MUTE..........................................................................................................13
29. MESSAGE TEXT ........................................................................................13
30. MORNING CALL.........................................................................................14
31. OHCA..........................................................................................................14
32. OUTGOING CALLS.....................................................................................14
33. OVERRIDE AND MONITOR.......................................................................14
34. PAGINGNOTE 18............................................................................................15
35. PICK UP......................................................................................................16
33. PULSE/TONE SWITCHING........................................................................16
34. REDIAL .......................................................................................................16
35. RELEASING CALLS....................................................................................17
36. REVIEW STATION PRIME DATA...............................................................17
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37. REVIEW RS232 STATUS (CONSOLE ONLY) ................................................18
38. SPEED DIAL...............................................................................................18
39. STATION OPERATION HELP LIST............................................................19
40. TOLL PASSWORD .....................................................................................19
41. VOICE MESSAGE ......................................................................................20
42. VOLUME / FREQUENCY CONTROL .........................................................21
C. SINGLE LINE TELEPHONE STATION OPERATION ...................................22
1. ANSWERING CALLS...............................................................................22
2. CALL FORWARD........................................................................................22
3. CALL SIGNAL.............................................................................................23
4. CALL SPLIT ................................................................................................23
5. CALL TRANSFER.......................................................................................23
6. CALL WAITING...........................................................................................23
7. CONFERENCE ...........................................................................................24
8. DOOR PHONE............................................................................................24
9. DO NOT DISTURB......................................................................................24
10. EXTERNAL CALLS (SEE OUTGOING CALLS).................................................25
11. FORCED ACCOUNT CODE.......................................................................25
12. HOLD CALLS..............................................................................................25
13. INDIVIDUAL ALARM...................................................................................25
14. INTERNAL CALL.........................................................................................25
15. LOCK/UNLOCK YOUR TELEPHONE.........................................................26
16. MORNING CALL.........................................................................................26
17. OUTGOING CALL.......................................................................................26
18. OVERRIDE AND MONITOR.......................................................................27
19. PAGING ......................................................................................................27
20. PICK UP......................................................................................................28
21. REDIAL .......................................................................................................28
22. RELEASING CALL......................................................................................28
23. SPEED DIAL...............................................................................................29
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A. KEY TELEPHONE LAYOUT
 For 15 Keys Model
5
Aristel
13
12
8
9
7
6
4
3
2
10
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Features:
1. Hook Switch
2. Handpiece Wall Mount Clip
3. Speaker
4. Handset Cradle
5. Dial Keypad
6. Quick Reference Card
7. Microphone
8. Function Keys
9. DSS Keys
10. LCD Display
11. Line Cord Jack
12. Handset Cord Jack
13. Table/Wall Mount Bracket
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 For 25 Keys Model
5
14
14 15 16 13
12
11
10
9
8
5 6 7
cal
Aristel
13
12
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6
4
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Features:
1. Hook Switch
2. Handpiece Wall Mount Clip
3. Speaker
4. Handset Cradle
5. Dial Keypad
6. Quick Reference Card
7. Microphone
8. Function Keys
9. DSS Keys
10. LCD Display
11. Line Cord Jack
12. Handset Cord Jack
14. Calculator Function (for 25 keys display Models only)
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B. KEY TELEPHONE STATION OPERATION
1. ANSWERING CALLS
Automatic Answer
Step 1: Handset on Hook. Press DSS key assigned for [AT/MIC] function to enable
Automatic Answer function. The [AT/MIC] LED will be ON.
Step 2: Press [AT/MIC] again to disable Automatic Answer function and [AT/MIC]
LED will go OFF.
External Call
Step 1: During incoming ringing, lift handset or press [SPK] on the ringing station, or
press the flashing DSS key assigned for that incoming line, or dial the
incoming CO number by using [SPECIAL CODE]NOTE 1.
NOTE 1: [#]+[4]+[0]+[1] = C.O. Line 1
[#]+[4]+[0]+[2] = C.O. Line 2 MODEL SPECIAL CODE
AV-8 #401 ~ #403
AV-12 #401 ~ #404
AV-38 #401 ~ #412
AV-64/64H #401 ~ #420
AV-256 #401 ~ #440
……………………………………
[#]+[4]+[1]+[0] = C.O. Line 10
[#]+[4]+[1]+[1] = C.O. Line 11
……………………………………
[#]+[4]+[3]+[9] = C.O. Line 39
[#]+[4]+[4]+[0] = C.O. Line 40
Other Calls
Step 1: During ringing, lift handset or press [SPK] on the ringing station.
2. BABY LISTENING
Step 1: Lift handset, or press [SPK]on the HANDSFREE key telephone which will be listened.
Step 2: Press [#]+[51].
Step 3: Lift handset, or press [SPK] on the listening telephone and dial the listened station
numberNOTE 2.
Cancel Baby Listening
Step 1: Handset on Hook and hang up or press [SPK] twice from the listened telephone to
cancel this function.
NOTE 2: Once the Baby Listening Function is enabled, the microphone on the listened
telephone will be active all the time. When the listening telephone receives a call, it
will not ring on the listened station but the environment surrounding the listened
station will still be heard.
3. BACKGROUND MUSIC
Step 1: On hook.
Step 2: Press [#]to play background music from speaker.
Cancel Background Music
Step 1: Press [#]or [SPK] to cancel background music.
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4. CALL FORWARD
All Incoming Call Forward
Step 1: Handset On Hook.
Step 2: Press DSS key assigned for [CFW] function in system Program Zone 500 and then
enter [Forwarded Station Number], or press [FUNC] + [21] + [Forwarded Station
Number].
Incoming Busy Call Forward
Step 1: Handset On Hook.
Step 2: Press [FUNC]+[22]+[Forwarded Station Number].
Incoming No Answer Call Forward
Step 1: Handset On Hook
Step 2: Press [FUNC]+[23]+[Forwarded Station Number].
Incoming Busy or No Answer Call Forward
Step 1: Handset On Hook
Step 2: Press [FUNC]+[24]+[Forwarded Station Number].
Call Follow Me
Step 1: Handset On Hook
Step 2: Press [FUNC]+[25]+[Forwarded Station Number].
Call Forward External (From Own Station)
Step 1: Handset On Hook
Step 2: Press [FUNC] +【26】+【1ST SPD Code 0-9】/【SPD DSS1~DSS10】
Note：【1ST SPD Code 0-9】（Key number）：Press Code 0~9 that the forward external
number have be saved before.
【SPD DSS1~DSS10】（DSS）：Press DSS1~DSS10 that the forward external
number have be saved before.
To cancel each Call Forward : Repeat Step 1, but replace [Forwarded Station Number]
with [Own Station Number].
5. CALL SIGNAL
Changing Voice to Ring or Ring to Voice
(The default should be set in Program Zone 207, Type=0 or 1).
Step 1: During call, press [∗]to change calling signal from Voice to Ring or Ring to
Voice.
6. CALL SPLIT
Step 1: During conversation with party A, press [HOLD] to place call A on hold.
Step 2: Call party B.
Step 3: When party B answers, Hook Flash or press [FLASH] to place party B on
hold and retrieve party A.
Step 4: Repeat Step 3 to talk to parties A and B alternatively.
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7. CALL TRANSFER
Announced Transfer
Step 1: During the call, press [HOLD] to put call on hold.
Step 2: Dial required station number.
Step 3: Wait for the called station to answer.
Step 4: Hang up handset (refer to Program Zone 234).
Unannounced Transfer (Camp On)
Step 1: During the call, press [HOLD] to put call on hold.
Step 2: Dial required station number.
Step 3: Press [TRF/FL] (refer to Program Zone 234).
Step 4: Hang up handset.
Quick Transfer
By DSS Key
Step 1: During the call, press DSS key assigned for the transferred station. The system will
automatically hold the call.
Step 2: Call will be transferred as soon as the transferring station hangs up.
By PageNOTE 3.
Step 1: During call press [PAGE]. The system will automatically hold call.
Step 2: Page the transferred party and wait for answering page.
Step 3: The transferred party answers paging by pressing [BE PAGED].
Step 4: The paging party hangs up and the call will then be transferred.
NOTE 3: This function can only operate within Program Zone 234=1.
8. CALL WAITING
Step 1: Call an internal station which is engaged or does not answer.
Step 2: Listen for BusyNOTE 4.a or Ring Back ToneNOTE 4.b.
Step 3: Press DSS key assigned for Message Waiting [MW] function in Program Zone 500.
NOTE 4:
a. If the called station is busy, after the station is free it will recall to the station which eaves
the message. Once the leaving message station answers the recall, it will also recall to
the left message station. After left message station answers the recall, these 2 stations
can talk to each other.
b. If the called station is a Key Telephone and one of the DSS keys on the phone is
assigned for [MW] function, then the LED of that DSS key will flash. If no DSS has been
assigned for [MW] function, then the station cannot carry out Call Waiting function.
Answer Call Waiting
Step 1: If the station is busy when another station leaves the message, just wait for the recall
after the station is free.
Step 2: If the station is free and one of the DSS keys is assigned for [MW] function, press the
flashing LED of [MW] DSS key to call the station which left the message. After the
leaving message station answers the call these two stations can talk to each other.
CO Queuing
Step 1: Access a CO line and listen for a busy tone.
Step 2: Press the DSS key assigned for Message Waiting [MW] in Program Zone 500 to call
waiting to the busy CO.
Step 3: The busy CO will be placed in the CO queue.
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Step 4: Once the busy CO in CO queue is free it will recall to the call waiting station and can
then be used when the station answers it.
9. CHECK IN / CHECK OUT
(Console Only)
Check in :
Step1: On Hook, press[Func]+[DSS1]+[Ext. Number]+[Save]+[SPK]
Check out :
Step1 : On Hook, press[Func]+[DSS2]+[Ext. Number]+[Save]+[SPK]
10. CONFERENCE
Combined External/Internal Conference
Step 1: During conversation with an external (or internal) party, press [HOLD] to place the
call on hold.
Step 2: Dial another station number or make another external call.
Step 3: After this call is answered, press [CONF] key assigned in Program Zone 500.
External Conference
Step 1: During conversation with an external party, press [HOLD] to place the call on hold.
Step 2: Make an external call.
Step 3: After this call is answered, press the [CONF] key assigned in Program Zone 500.
Internal Conference
Step 1: During conversation with an internal party, press [HOLD] to place the call on hold.
Step 2: Dial the other station number which is to participate in the conference.
Step 3: After the other station answers your call, press the [CONF] key assigned in Program
Zone 500.
11. DAY SWITCHING / NIGHT SWITCHING
Automatic/Manual Mode Switching (Console Only)
Step 1: Handset on Hook.
Step 2: Press [FUNC]+[TRF/FL]+[∗]to switch from Automatic to Manual Mode, or vice versa.
Step 3: If in Automatic Mode, the system will automatically switch the Service Mode to “Night
Transfer” when Day Time in Program Zone 306 activates.
Step 4: If in Manual Mode, the Night Service switching must be according to “Manual Night
Switching” as the following.
Manual Night Switching (Console Only)
Step 1: Handset on Hook.
Step 2:Press [FUNC]+[TRF/FL]+[TRF]FL] to change from Day Switch to Night SwitchNOTE 16.
NOTE 16: During Night Switch, LCD on console phone (first console on Program Zone 400-
01) will display “NIGHT TRANSFER” in the upper right hand corner and DSS15 LED
will flash.
12. DATE / TIME SETTING
(Must be in Manual Mode)
Night Switching : press[FUNC]+[TRF/FL]+[TRF/FL]+[SPK]
Day Switching : press[FUNC]+[TRF/FL]+[TRF/FL]+[SPK]
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13. DO NOT DISTURB
Step 1: Handset on Hook.
Step 2: Press the DSS key assigned for Do Not Disturb [DND] function in Program Zone
500.
Step 3: Repeat Step 2 to cancel.
14. DOOR PHONE
Call Door Phone
Step 1: Lift handset (or press [SPK] on Key Telephone) and listen for dial tone.
Step 2: After dial tone is heard, dial [#]+[61] to call Door Phone 1 or [#]+[62] to call Door
Phone 2, or press key programmed as Door Key in Program Zone 500.
Door Phone Call
Step 1: Press Door button.
Step 2: The internal stations programmed to answer the Door Phone Call in Program Zone
602 will ring.
Open Door
Step 1: During conversation with Door user, dial [0] to open the door.
15. ENVIRONMENT MONITORING
Step 1: Lift handset, or press [SPK] on the telephone which is assigned to have the
monitoring function on Program Zone 506-ST-7=1.
Step 2: Press [#]+[54] [Monitored Station Number]NOTE 5.
NOTE 5:
a. The monitoring level of the Environment Monitor function is the same as the monitoring
level in Program Zone 504-ST-2.
b. Once the monitored station is enabled, the microphone will be active until the monitoring
station releases the monitoring.
c. The monitored station will not be rung when the monitoring station calls it, and the voice
from the monitoring station will not be heard by the monitored station.
16. FIRE ALARM OFF (Console Only)
Step 1: During fire alarm ringing, lift handset or press [SPK] key.
Step 2: Press [#]+[52] to turn off the firm alarm ringing.
17. FORCED ACCOUNT CODE
Step 1: Handset on Hook.
Step 2: Press [FUNC]+[1].
Step 3: Enter forced Account Code number assigned in Program Zone 403NOTE 6.
NOTE 6: The system will automatically select a free CO for outgoing calls. All telephone digits
will break Toll Restriction.
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