AudioCodes 445HD User manual

User's Manual
AudioCodes High Definition IP Phones Series
445HD IP Phone for
Microsoft®Skype™for
Business
Version 3.0.4

User's Manual Contents
Version 3.0.4 3 445HD IP Phone
Table of Contents
1Introducing the 445HD IP Phone..............................................................................11
1.1 About AudioCodes' Series of High Definition IP Phones ...............................................11
1.2 Cutting Edge Voice Quality & HD VoIP .........................................................................11
2Setting up the Phone.................................................................................................13
2.1 Unpacking.....................................................................................................................13
2.2 Device Description........................................................................................................13
2.2.1 Front View..........................................................................................................................13
2.2.2 Rear View ..........................................................................................................................15
2.3 Cabling..........................................................................................................................16
2.4 Mounting the Phone......................................................................................................17
2.4.1 Desktop Mounting..............................................................................................................17
2.4.1.1 Routing the Handset Cable ................................................................................17
2.4.2 Wall Mounting ....................................................................................................................17
3Getting Started...........................................................................................................19
3.1 Getting Acquainted with the Phone Screen...................................................................19
3.2 Softkeys........................................................................................................................20
3.3 Navigating the Phone Menu..........................................................................................21
3.4 Switching between Letters | Numbers...........................................................................22
3.5 Switching to Symbols....................................................................................................23
4Signing In...................................................................................................................25
4.1 Signing in with PIN Code ..............................................................................................25
4.2 Signing in with User Name and Password.....................................................................26
4.3 Signing in with the Web Cloud (Office 365) Option........................................................27
4.4 Signing in using the Web Login Option..........................................................................28
4.5 Signing in as a Common Area Phone (CAP) User ........................................................29
4.6 Signing Out...................................................................................................................32
4.6.1 Signing out if the 'Sign out' Softkey is Removed from the Screen ....................................32
4.7 Hot Desking ..................................................................................................................35
4.8 Displayed Messages.....................................................................................................36
5Unlocking a Locked Phone.......................................................................................37
5.1 Manually Locking a Phone............................................................................................38
5.2 Dialing Emergency Numbers if the Phone is Locked.....................................................39
6Customizing the Phone.............................................................................................41
6.1 Changing the Language................................................................................................41
6.2 Selecting Ring Tone......................................................................................................41
6.3 Enabling Call Waiting....................................................................................................42
6.4 Handling Simultaneous Incoming Calls.........................................................................42
6.4.1 Configuring Busy on Busy .................................................................................................43
6.5 Activating Call Forwarding.............................................................................................44
6.6 Making Sure the NTP Server is Enabled.......................................................................44
6.7 Configuring Screen Brightness......................................................................................46
6.8 Selecting an Answering Device.....................................................................................47
6.9 Configuring Location.....................................................................................................48
6.10 Uploading Logs to MS Server for Support.....................................................................49
6.11 Configuring an Outbound Proxy....................................................................................49
6.12 Adjusting Volume..........................................................................................................51

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6.12.1 Adjusting Ring Volume.......................................................................................................51
6.12.2 Adjusting Tone Volume......................................................................................................51
6.12.3 Adjusting Handset Volume ................................................................................................52
6.12.4 Adjusting Speaker Volume ................................................................................................52
6.12.5 Adjusting Headset Volume ................................................................................................53
6.13 Managing Phone Directories.........................................................................................53
6.13.1 Accessing Directories ........................................................................................................54
6.13.2 Adding a Contact to the Personal Directory ......................................................................54
6.13.3 Editing Contact Information ...............................................................................................55
6.13.4 Deleting a Contact from the Personal Directory ................................................................56
6.13.5 Adding a Person to Favorites from the Call Log................................................................58
6.13.6 Removing a Person from Favorites ...................................................................................59
6.13.7 Searching for a Contact in the Personal Directory ............................................................60
6.13.8 Searching for a Contact in the Corporate Directory using T9............................................61
6.13.8.1 Changing from T9 Input to A/a/1 Input...............................................................62
6.14 Configuring a Function Key for Speed Dialing...............................................................63
6.14.1 Configuring Pause Dialing for a Speed Dial to an Ext. behind an IVR..............................64
6.14.2 Editing a Speed Dial ..........................................................................................................64
6.14.3 Deleting a Speed Dial........................................................................................................64
6.15 Configuring a Function Key for Paging..........................................................................65
6.16 Configuring a Programmable Key for Speed Dialing .....................................................66
6.16.1 Deleting a Speed Dial........................................................................................................67
6.17 Configuring a Programmable Key for Paging................................................................68
6.18 Configuring a Programmable Key as a Key Event.........................................................69
6.18.1 Configuring a Programmable Key as a VocaNOM Speed Dial .........................................70
6.18.2 Deleting a Key Event .........................................................................................................71
6.19 Changing your Presence Status....................................................................................72
6.20 Viewing Microsoft Exchange Calendar in the Phone Screen.........................................73
6.21 Receiving Meeting Reminders ......................................................................................75
7Performing Basic Operations...................................................................................77
7.1 Using Audio Devices.....................................................................................................77
7.2 Checking Voice Quality.................................................................................................77
7.3 Making Calls .................................................................................................................78
7.3.1 Dialing................................................................................................................................78
7.3.2 Redialing............................................................................................................................79
7.3.3 Dialing a Missed Call .........................................................................................................80
7.4 Answering a Call...........................................................................................................80
7.5 Rejecting an Incoming Call............................................................................................81
7.6 Silencing an Incoming Call............................................................................................82
7.7 Making a New Call Even Though a Call is Coming in....................................................82
7.8 Ending an Established Call ...........................................................................................82
7.9 Viewing Missed, Received and Dialed Calls..................................................................83
7.10 Reporting a Malicious Call.............................................................................................84
7.11 Paging a Group.............................................................................................................85
7.11.1 Receiving an Incoming Paging Call...................................................................................85
7.11.1.1 If Paged when in a Regular Call and Barge-in is Disabled ................................85
7.11.1.2 If Paged when in a Regular Call and Barge-in is Enabled.................................86
8Performing Advanced Operations ...........................................................................87
8.1 Answering Waiting Calls ...............................................................................................87
8.2 Placing Calls On Hold...................................................................................................88
8.3 Handling Multiple Incoming Calls ..................................................................................88
8.4 Calling a Contact from 'Favorites'..................................................................................89
8.5 Using a Speed Dial to Call ............................................................................................90

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8.6 Transferring Calls..........................................................................................................91
8.6.1 Performing a Blind Transfer...............................................................................................91
8.6.2 Performing a Consultation Transfer...................................................................................92
8.6.3 Performing a Semi-Consultative Transfer..........................................................................93
8.6.4 Merging Calls into a Conference Call................................................................................94
8.7 Parking a Call................................................................................................................95
8.8 Configuring Group Call Pickup (GCP)...........................................................................95
8.9 Managing a Multi-Party Skype for Business Remote Conference..................................96
8.10 Muting Your Speaker, Handset or Headset...................................................................99
8.1 Setting up Better Together over Ethernet....................................................................100
8.1.1 Installing the BToE PC Application..................................................................................100
8.1.2 Making Sure BToE is Correctly Installed.........................................................................108
8.1.3 Configuring the BToE TCP Port.......................................................................................108
8.1.4 Enabling BToE for Online Users......................................................................................109
8.1.5 Automatically Pairing the BToE PC Application with the Phone .....................................109
8.1.6 Manually Pairing the BToE PC Application with the Phone.............................................110
8.1.6.1 Manually Generating a Pair Code....................................................................110
8.1.6.2 Manually Connecting the Phone with the BToE PC Application......................111
8.1.6.3 Connecting the Skype for Business Client with the Phone..............................114
8.1.7 Making Sure the Skype for Business Client is Paired with the Phone ............................114
8.1.7.1 Making Sure the Phone is Paired with the Skype for Business Client.............115
8.2 Using BToE Functions ................................................................................................116
8.2.1 Signing in to the Phone from the Skype for Business Client...........................................116
8.2.2 Making a Call (Click-to-Dial) ............................................................................................117
8.2.3 Answering a Call..............................................................................................................117
8.2.4 Establishing a Unified Communications Call Conference ...............................................118
8.2.5 Transferring a Call ...........................................................................................................120
8.2.6 Switching the Primary Audio Device................................................................................120
8.2.7 Routing Voice from a Video Call to the Phone................................................................122
8.3 Viewing and Playing Voicemail Messages ..................................................................123
8.3.1 Sending an Incoming Call Directly to Voicemail..............................................................124
9Troubleshooting......................................................................................................125
9.1 Uploading Logs to MS Server for Support Purposes...................................................125

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List of Figures
Figure 2-1: Front View......................................................................................................................................14
Figure 2-2: Rear View.......................................................................................................................................15
Figure 2-3: Cabling...........................................................................................................................................16
Figure 3-1: Phone Screen in Idle State ............................................................................................................19
Figure 3-2: Phone Menu...................................................................................................................................21
Figure 3-3: Switching between Letters | Numbers............................................................................................22
Figure 3-4: Entering a Symbol, e.g., a dot........................................................................................................23
Figure 3-5: Reverting to Letters, e.g., abc........................................................................................................24
Figure 4-1: Login...............................................................................................................................................33
Figure 4-2: Web Interface – Home Page..........................................................................................................33
Figure 4-3: Sign-in – Content Blocked Page....................................................................................................33
Figure 4-4: Sign-in – Windows Security Prompt...............................................................................................34
Figure 4-5: Windows Security Prompt..............................................................................................................34
Figure 4-6: Sign-out..........................................................................................................................................34
Figure 8-1: InstallShield Wizard – Preparing to Install ...................................................................................101
Figure 8-2: Welcome to the InstallShield Wizard ...........................................................................................101
Figure 8-3: License Agreement......................................................................................................................102
Figure 8-4: License Agreement......................................................................................................................102
Figure 8-5: Destination Folder........................................................................................................................103
Figure 8-6: Change Current Destination Folder .............................................................................................103
Figure 8-7: Ready to Install ............................................................................................................................104
Figure 8-8: Installing AudioCodes Better2Gether...........................................................................................104
Figure 8-9: InstallShield Wizard Completed...................................................................................................105
Figure 8-10: AudioCodes Icon in Taskbar......................................................................................................105
Figure 8-11: Control Panel>Programs>AudioCodes Better2Gether..............................................................106
Figure 8-12: Computer Management > Services and Applications................................................................106
Figure 8-13: Device Manager > AudioCodes B2GoE USB Driver .................................................................107
Figure 8-14: Popup Menu...............................................................................................................................108
Figure 8-15: About AC BToE..........................................................................................................................108
Figure 8-16: TCP Port.....................................................................................................................................108
Figure 8-17: AC BToE TCP Port ....................................................................................................................109
Figure 8-18: Popup Menu...............................................................................................................................111
Figure 8-19: Phone Pairing.............................................................................................................................111
Figure 8-20: AC BToE Failed Indication.........................................................................................................111
Figure 8-21: AC BToE is Connected Indication..............................................................................................111
Figure 8-22: Popup Menu: 'Disconnect' Enabled, 'Phone Pairing' Disabled..................................................112
Figure 8-23: BToE Disconnected ...................................................................................................................112
Figure 8-24: Popup Menu: BToE Disconnected.............................................................................................112
Figure 8-25: Start > Programs > AudioCodes > BToE Controller..................................................................113
Figure 8-26: Skype for Business Sign-in Request Prompt.............................................................................114
Figure 8-27: Primary Device: IP Phone..........................................................................................................120
Figure 8-28: Primary Device: Headset ...........................................................................................................121
Figure 8-29: Primary Device: Speaker ...........................................................................................................121

User's Manual Contents
Version 3.0.4 7 445HD IP Phone
List of Tables
Table 2-1: Font View Description .....................................................................................................................14
Table 2-2: Rear View Description.....................................................................................................................15
Table 3-1: Phone Screen in Idle State..............................................................................................................19
Table 3-2: Softkeys...........................................................................................................................................20
Table 4-1: Displayed Messages Indicating Processes In Progress .................................................................36
Table 6-1: Screen Brightness Options..............................................................................................................46
Table 6-2: Presence Statuses ..........................................................................................................................72
Table 9-1: Troubleshooting.............................................................................................................................125

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User's Manual Notices
Version 3.0.4 9 445HD IP Phone
Notice
Information contained in this document is believed to be accurate and reliable at the time of printing.
However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee
accuracy of printed material after the Date Published nor can it accept responsibility for errors or
omissions. Updates to this document can be downloaded from
https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: Feb-11-2018
Trademarks
AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better,
IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect,
VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond
are trademarks or registered trademarks of AudioCodes Limited All other products or trademarks
are property of their respective owners. Product specifications are subject to change without
notice.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with
unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for
AudioCodes products and for contact information, please visit our Web site at
www.audiocodes.com/support.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any comments
(suggestions or errors) regarding this document, please fill out the Documentation Feedback form
on our Web site at http://online.audiocodes.com/documentation-feedback.

445HD IP Phone
User's Manual 10 Document #: LTRT-14840
Related Documentation
Document Name
400HD Series IP Phones for Microsoft Skype for Business Release Notes
400HD Series IP Phones for Microsoft Skype for Business Administrator’s Manual
445HD IP Phone for Microsoft Skype for Business Quick Guide
400HD Series IP Phones for Skype for Business Hosting Partner (LHPv2) Environment Configuration Note

User's Manual 1. Introducing the 445HD IP Phone
Version 3.0.4 11 445HD IP Phone
1 Introducing the 445HD IP Phone
AudioCodes' 445HD IP Phone for Microsoft Skype for Business is based on AudioCodes High
Definition voice technology, providing clarity and a rich audio experience in Voice-over-IP (VoIP)
calls.
Note: Microsoft rebranded Lync as Skype for Business so whenever the term Skype for
Business appears in this document, it applies also to Lync.
The 445HD IP phone is an advanced high-end business phone with a 4.3" color screen. The
445HD includes an integrated, dedicated LCD sidecar displaying contacts and their presence.
The phone is a 1-line, 2 concurrent calls per line, premium model which includes a large, color,
multi-language graphic Liquid Crystal Display (LCD).
The phone is a fully-featured telephone that provides voice communication over an IP network,
allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference
calls, etc.
AudioCodes IP phones can be offered as part of our of Managed IP Phones solution which
defines the phone as an IT-managed entity and delivers unique and complete lifecycle
management of end-user desktop devices.
Read this User’s Manual carefully to learn how to operate the product and take advantage of its
rich feature set.
1.1 About AudioCodes' Series of High Definition IP Phones
AudioCodes Series of High Definition IP Phones offers a new dimension of voice call quality and
clarity for the IP Telephony market. This new series of IP Phones further expands AudioCodes’
VoIP product offering for the service providers’ hosted services, Enterprise IP telephony and
Enterprise contact centers markets. As a natural addition to the AudioCodes Mobile Clients,
Media Gateway, Media Server & Multi-Service Business Gateway products, the AudioCodes
Series of High Definition IP Phones enable Systems Integrators and end-customers to build end-
to-end solutions that rely on AudioCodes’ technological advantage and proven track record in
providing state-of-the-art products. The AudioCodes Series of High Definition IP Phones meet a
growing demand for High Definition VoIP solutions in end-user phones and terminals, improving
the productivity and efficiency of business communications with new quality standards set by the
High Definition voice technology.
1.2 Cutting Edge Voice Quality & HD VoIP
Based on AudioCodes’ advanced, robust and field-proven VoIPerfectHD™ software,
AudioCodes’ IP Phones are designed to utilize wideband coders. The phones feature enhanced
proprietary capabilities such as packet loss concealment, high quality wideband acoustic echo
canceler, and low-delay adaptive jitter buffers to enrich the HDVoIP experience.

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User's Manual 12 Document #: LTRT-14840
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User's Manual 2. Setting up the Phone
Version 3.0.4 13 445HD IP Phone
2 Setting up the Phone
2.1 Unpacking
When unpacking, ensure that the following items are present and undamaged:
IP Phone / Stand Handset / Cord
Cat 5e Ethernet Cable AC Power Adapter (Optional)
If anything appears to be missing or broken, contact the distributor from whom you purchased the
phone for assistance.
2.2 Device Description
Use the graphics below to identify and familiarize yourself with the device's hardware functions.
2.2.1 Front View
The front view of the phone is shown in Figure 2-1 and described in Table 2-1.

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User's Manual 14 Document #: LTRT-14840
Figure 2-1: Front View
Table 2-1: Font View Description
Item # Label/Name Description
1
Ring LED
Flashing blue light visually indicates an incoming call.
2
Speed Dial &
BLF
Twelve speed dial buttons to quickly call the contact whose name is
displayed adjacent to it. You can configure these speed dial buttons with
Busy Lamp Field (BLF) functionality. On the 440HD phone, a dedicated
electronic screen displays contacts’ names. On the 430HD phone, you can
attach to a paper strip handwritten contacts’ names.
3
Screen
Interactive screen displaying calling information and letting you configure
phone features.
4
Softkeys
See Section 3.2 for details on the four softkeys and the available functions
they offer.
5
Navigation
Control /OK
Press the upper rim to scroll up menus/items in the screen. Press the lower
rim to scroll down. Press the left or right rim to move the cursor left or right
(when editing a contact number for example). Press the OK button to select
a menu/item/option.
6
Voicemail
Retrieves voicemail messages.
7
CONTACTS
Press to open the 'Favorites' directory. Other directories can be accessed
from the 'Favorites' screen.
8
MENU
Accesses menus: (1) Call Log (2) Calendar (3) Keys Configuration
(4) Settings (5) Device Status (6) Administration (7) Favorites (8) Log upload.
9
REDIAL
Accesses a list of recently dialed numbers; one can be selected to redial.
15

User's Manual 2. Setting up the Phone
Version 3.0.4 15 445HD IP Phone
Item # Label/Name Description
10
Kensington lock
Allows locking the device.
11
TRANSFER
Transfers a call.
12
HOLD
Places an active call on hold.
13
Alphanumerical
Keypad
Keys for entering numbers, alphabetical letters and symbols (e.g., colons)
14
Microphone
Allows talking and listening. Network administrators can disable it if required.
15
SPEAKER
Activates the phone's speaker, allowing a hands-free conversation.
16
HEADSET
Activates a call using an external headset.
17
MUTE
Mutes a call.
18
▲VOL
Increases or decreases the volume of the handset, headset, speaker, ring
tone and call progress tones.
▼ VOL
19
x
Cancel an action, such as dialing a number, after beginning it.
20 ---
Programmable keys, located on each side of the screen, to which you can
assign functions.
2.2.2 Rear View
The rear view of the phone is shown in the figure below and described in the table below.
Figure 2-2: Rear View
Table 2-2: Rear View Description
# Label Description
1
Handset jack, i.e., RJ-9 port, to connect the handset.
2 RJ-45 port to connect to the Ethernet LAN cable for the LAN connection
(uplink - 10/100/1000 Mbps). If you're using Power over Ethernet (PoE),
power to the phone is supplied from the Ethernet cable (draws power
from either a spare line or signal line).
3
RJ-45 port to connect the phone to a PC (10/100/1000 Mbps downlink).
4
12V DC power jack that connects to the AC power adapter.
5
Headset jack, i.e., RJ-9 port that connects to an external headset.

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2.3 Cabling
Here's how to cable your phone.
Figure 2-3: Cabling
Action Description
1 Connect the short, straight end of the cord to the handset.
Connect the longer, straight end to the jack (RJ-9 port, for the handset) on the phone.
2 Connect the RJ-45 LAN port to your LAN network (LAN port or LAN switch/router), using a
CAT 5 / 5e Ethernet cable
3 Connect the RJ-45 PC port to a computer, using a CAT 5 / 5e straight-through Ethernet
cable
4 Connect the connector tip of the AC power adapter to the phone’s power socket (labelled DC
12V). Connect the two-prong AC adapter directly to the electrical wall outlet. When the
phone powers up, all the LEDs momentarily light up
5 Connect the RJ-9 headset jack to a headset (optional)
Note: If the LAN to which the phone is connected supports Power over Ethernet (PoE), no
AC adapter is required; the phone receives power from the Ethernet network.
Prior to connecting power, refer to the Compliancy and Regulatory Information at
www.audiocodes.com/library.

User's Manual 2. Setting up the Phone
Version 3.0.4 17 445HD IP Phone
2.4 Mounting the Phone
The phone can be mounted on a:

Desk (see Section 2.4.1 below)

Wall (see Section 2.4.2)
See also https://www.youtube.com/watch?v=oGe9STB9lFE to assemble the base stand.
2.4.1 Desktop Mounting
Here's how to place the phone on a desk or flat surface.
To mount the phone on a desk or flat surface:
1. Off-hook the handset (if on-hook) and place the phone upside down, i.e., base-up, on your
desktop.
2. On the phone's base, identify outer rails.
3. On the phone's stand, identify outer notches.
4. Invert the stand and align its outer notches with the base's outer rails.
5. Insert the stand's outer notches into the base's outer rails and slide the notches along the
rails until the stand click-locks into the base.
6. Revert the phone and stand it on the desktop.
2.4.1.1 Routing the Handset Cable
The phone features a groove for routing the handset cable.
2.4.2 Wall Mounting
Here's how to mount the phone on a wall.
To mount the phone on a wall:
1. Attach the stand of the phone for the purpose of a wall mounting:
a. Detach the base.

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User's Manual 18 Document #: LTRT-14840
b. Attach it again as you did for a desktop mounting (see Section 2.4.1) only now make
sure that it's flatly aligned to lie flush against the wall, i.e., slide the inner rails of the
phone stand onto the phone base's inner notches.
2. Connect the AC power adapter, LAN and PC cords.
3. In the wall, drill two horizontal holes at a distance of 3 15/16 inches (100 mm) from one
another, in line with the template.
4. Insert two masonry anchors into the holes if necessary.
5. Thread two screws (not supplied) into the two masonary anchors; ensure that the heads
extend sufficiently (about 3/16 inch or 5 mm from the wall) for the phone stand's keyhole
slots to hang on.
6. Hang the phone stand's keyhole slots on these screws.

User's Manual 3. Getting Started
Version 3.0.4 19 445HD IP Phone
3 Getting Started
Now you can get started with your phone. The phone's screen provides you with an intuitive,
menu-driven user interface for configuring the device and viewing call information.
3.1 Getting Acquainted with the Phone Screen
The figure below shows the phone’s screen in idle state.
Figure 3-1: Phone Screen in Idle State
Table 3-1: Phone Screen in Idle State
Reference Description
1
Presence status (Available, Busy, Do not disturb, Be right back, Off Work and Appear
Away). See Section 6.19 for details.
User name and phone number configured by your network administrator using the Web
interface.
2
Day, Date and Month, automatically retrieved from the Network Time Protocol (NTP)
server, enabled by your network administrator.
Time, automatically retrieved from the Network Time Protocol (NTP) server, enabled by
your network administrator.
3 Softkeys; to activate a softkey, press the hard key on the device, located below the screen,
corresponding to the softkey. See Table 3-2 for softkey descriptions.

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3.2 Softkeys
Here are descriptions of the softkeys that are displayed in the phone screen.
Table 3-2: Softkeys
Softkey Description
Meet Now Initiates a phone conference based on the Skype for Business server.
Missed Displays missed calls.
Forward Automatically forwards calls.
Status Displayed in idle state. Lets you sets your presence status: Available, Busy, Be right back,
Off
Work, Appear Away.
Sign in
/Sign out Sign in is displayed if you haven't signed in yet.
Sign out is displayed if you press the Status softkey after signing in.
Directory Displayed after lifting the handset (for example). Opens the 'Favorites' defined in the Skype
for Business client.
Call Log Displayed after lifting the handset (for example).
Select Identical to the hard OK key on the phone. Either can be used. Selects a menu or option.
BToE Displayed after pressing the MENU hard key unless disabled by the network administrator.
Generates a code for manually pairing the phone with Skype for Business client for unified
communications.
A/a/1 Enables switching between input modes: abc, ABC, Abc, 123, or T9.
Save Saves settings.
Cancel Cancels the currently initiated call or configuration.
Dial Displayed after a number is keyed, a directory contact is selected, or a logged call is
selected.
Clear Displayed after entering a digit of a phone number (for example). Deletes from right to left.
Call Menu Displayed after dialing a number and it's answered, and after you answer a call.
Conf Displayed (1) after a number is dialed and the call is answered on the other side and (2)
after
you answer a call. Pressing it displays the ADD PARTICIPANT screen.
BXfer Displayed (1) after a number is dialed and the call is answered on the other side and (2)
after
a call is answered. Lets you transfer the call in a blind transfer.
URL Displayed after lifting the handset (for example). Enables calling a URL.
Detail Displayed after selecting a call log (for example). If selected, the details of a logged call are
displayed (Time, Date, etc.).
Favorite Displayed in the Call Details screen. Allows adding the person to the Favorites directory.
End Displayed after pressing the Dial softkey (for example). Ends the call.
Back Displayed after pressing the MENU key (for example). Returns to the previous screen.
Edit Displayed after you select a contact to be edited (for example).
Delete Displayed after pressing the MENU key and then selecting Call Log (for example).
Silent Displayed when the phone rings on an incoming call. Lets you silence the ring.
Reject Displayed when the phone rings, alerting to an incoming call. Lets you reject the call.
Accept Displayed when the phone rings, alerting to an incoming call. Lets you accept the call.