Avaya J129 Instruction Manual

Installing and Administering Avaya J129
IP Phone
Release 1.1
September 2017

© 2016-2017, Avaya Inc.
All Rights Reserved.
Note
Using a cell, mobile, or GSM phone, or a two-way radio in close
proximity to an Avaya IP telephone might cause interference.
Documentation disclaimer
“Documentation” means information published in varying mediums
which may include product information, operating instructions and
performance specifications that are generally made available to users
of products. Documentation does not include marketing materials.
Avaya shall not be responsible for any modifications, additions, or
deletions to the original published version of Documentation unless
such modifications, additions, or deletions were performed by or on
the express behalf of Avaya. End User agrees to indemnify and hold
harmless Avaya, Avaya's agents, servants and employees against all
claims, lawsuits, demands and judgments arising out of, or in
connection with, subsequent modifications, additions or deletions to
this documentation, to the extent made by End User.
Link disclaimer
Avaya is not responsible for the contents or reliability of any linked
websites referenced within this site or Documentation provided by
Avaya. Avaya is not responsible for the accuracy of any information,
statement or content provided on these sites and does not
necessarily endorse the products, services, or information described
or offered within them. Avaya does not guarantee that these links will
work all the time and has no control over the availability of the linked
pages.
Warranty
Avaya provides a limited warranty on Avaya hardware and software.
Refer to your sales agreement to establish the terms of the limited
warranty. In addition, Avaya’s standard warranty language, as well as
information regarding support for this product while under warranty is
available to Avaya customers and other parties through the Avaya
Support website: https://support.avaya.com/helpcenter/
getGenericDetails?detailId=C20091120112456651010 under the link
“Warranty & Product Lifecycle” or such successor site as designated
by Avaya. Please note that if You acquired the product(s) from an
authorized Avaya Channel Partner outside of the United States and
Canada, the warranty is provided to You by said Avaya Channel
Partner and not by Avaya.
“Hosted Service” means an Avaya hosted service subscription that
You acquire from either Avaya or an authorized Avaya Channel
Partner (as applicable) and which is described further in Hosted SAS
or other service description documentation regarding the applicable
hosted service. If You purchase a Hosted Service subscription, the
foregoing limited warranty may not apply but You may be entitled to
support services in connection with the Hosted Service as described
further in your service description documents for the applicable
Hosted Service. Contact Avaya or Avaya Channel Partner (as
applicable) for more information.
Hosted Service
THE FOLLOWING APPLIES ONLY IF YOU PURCHASE AN AVAYA
HOSTED SERVICE SUBSCRIPTION FROM AVAYA OR AN AVAYA
CHANNEL PARTNER (AS APPLICABLE), THE TERMS OF USE
FOR HOSTED SERVICES ARE AVAILABLE ON THE AVAYA
WEBSITE, HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO UNDER
THE LINK “Avaya Terms of Use for Hosted Services” OR SUCH
SUCCESSOR SITE AS DESIGNATED BY AVAYA, AND ARE
APPLICABLE TO ANYONE WHO ACCESSES OR USES THE
HOSTED SERVICE. BY ACCESSING OR USING THE HOSTED
SERVICE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON
BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE
DOING SO (HEREINAFTER REFERRED TO INTERCHANGEABLY
AS “YOU” AND “END USER”), AGREE TO THE TERMS OF USE. IF
YOU ARE ACCEPTING THE TERMS OF USE ON BEHALF A
COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT
YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE
TERMS OF USE. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF
YOU DO NOT WISH TO ACCEPT THESE TERMS OF USE, YOU
MUST NOT ACCESS OR USE THE HOSTED SERVICE OR
AUTHORIZE ANYONE TO ACCESS OR USE THE HOSTED
SERVICE.
Licenses
THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA
WEBSITE, HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO,
UNDER THE LINK “AVAYA SOFTWARE LICENSE TERMS (Avaya
Products)” OR SUCH SUCCESSOR SITE AS DESIGNATED BY
AVAYA, ARE APPLICABLE TO ANYONE WHO DOWNLOADS,
USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED
FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AVAYA
CHANNEL PARTNER (AS APPLICABLE) UNDER A COMMERCIAL
AGREEMENT WITH AVAYA OR AN AVAYA CHANNEL PARTNER.
UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING,
AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE
WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA
AFFILIATE OR AN AVAYA CHANNEL PARTNER; AVAYA
RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU
AND ANYONE ELSE USING OR SELLING THE SOFTWARE
WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR
USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO,
YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM
YOU ARE INSTALLING, DOWNLOADING OR USING THE
SOFTWARE (HEREINAFTER REFERRED TO
INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO
THESE TERMS AND CONDITIONS AND CREATE A BINDING
CONTRACT BETWEEN YOU AND AVAYA INC. OR THE
APPLICABLE AVAYA AFFILIATE (“AVAYA”).
Avaya grants You a license within the scope of the license types
described below, with the exception of Heritage Nortel Software, for
which the scope of the license is detailed below. Where the order
documentation does not expressly identify a license type, the
applicable license will be a Designated System License. The
applicable number of licenses and units of capacity for which the
license is granted will be one (1), unless a different number of
licenses or units of capacity is specified in the documentation or other
materials available to You. “Software” means computer programs in
object code, provided by Avaya or an Avaya Channel Partner,
whether as stand-alone products, pre-installed on hardware products,
and any upgrades, updates, patches, bug fixes, or modified versions
thereto. “Designated Processor” means a single stand-alone
computing device. “Server” means a Designated Processor that
hosts a software application to be accessed by multiple users.
“Instance” means a single copy of the Software executing at a
particular time: (i) on one physical machine; or (ii) on one deployed
software virtual machine (“VM”) or similar deployment.
License types
Designated System(s) License (DS). End User may install and use
each copy or an Instance of the Software only on a number of
Designated Processors up to the number indicated in the order.
Avaya may require the Designated Processor(s) to be identified in
the order by type, serial number, feature key, Instance, location or
other specific designation, or to be provided by End User to Avaya
through electronic means established by Avaya specifically for this
purpose.
Shrinkwrap License (SR). You may install and use the Software in
accordance with the terms and conditions of the applicable license
agreements, such as “shrinkwrap” or “clickthrough” license
accompanying or applicable to the Software (“Shrinkwrap License”).
Heritage Nortel Software
“Heritage Nortel Software” means the software that was acquired by
Avaya as part of its purchase of the Nortel Enterprise Solutions
Business in December 2009. The Heritage Nortel Software is the
software contained within the list of Heritage Nortel Products located
at https://support.avaya.com/LicenseInfo under the link “Heritage
Nortel Products” or such successor site as designated by Avaya. For
Heritage Nortel Software, Avaya grants Customer a license to use
Heritage Nortel Software provided hereunder solely to the extent of
the authorized activation or authorized usage level, solely for the
purpose specified in the Documentation, and solely as embedded in,
for execution on, or for communication with Avaya equipment.
Charges for Heritage Nortel Software may be based on extent of
activation or use authorized as specified in an order or invoice.
Copyright
Except where expressly stated otherwise, no use should be made of
materials on this site, the Documentation, Software, Hosted Service,
or hardware provided by Avaya. All content on this site, the

documentation, Hosted Service, and the product provided by Avaya
including the selection, arrangement and design of the content is
owned either by Avaya or its licensors and is protected by copyright
and other intellectual property laws including the sui generis rights
relating to the protection of databases. You may not modify, copy,
reproduce, republish, upload, post, transmit or distribute in any way
any content, in whole or in part, including any code and software
unless expressly authorized by Avaya. Unauthorized reproduction,
transmission, dissemination, storage, and or use without the express
written consent of Avaya can be a criminal, as well as a civil offense
under the applicable law.
Virtualization
The following applies if the product is deployed on a virtual machine.
Each product has its own ordering code and license types. Note that
each Instance of a product must be separately licensed and ordered.
For example, if the end user customer or Avaya Channel Partner
would like to install two Instances of the same type of products, then
two products of that type must be ordered.
Third Party Components
“Third Party Components” mean certain software programs or
portions thereof included in the Software or Hosted Service may
contain software (including open source software) distributed under
third party agreements (“Third Party Components”), which contain
terms regarding the rights to use certain portions of the Software
(“Third Party Terms”). As required, information regarding distributed
Linux OS source code (for those products that have distributed Linux
OS source code) and identifying the copyright holders of the Third
Party Components and the Third Party Terms that apply is available
in the products, Documentation or on Avaya’s website at: https://
support.avaya.com/Copyright or such successor site as designated
by Avaya. The open source software license terms provided as Third
Party Terms are consistent with the license rights granted in these
Software License Terms, and may contain additional rights benefiting
You, such as modification and distribution of the open source
software. The Third Party Terms shall take precedence over these
Software License Terms, solely with respect to the applicable Third
Party Components to the extent that these Software License Terms
impose greater restrictions on You than the applicable Third Party
Terms.
The following applies only if the H.264 (AVC) codec is distributed with
the product. THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH
THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS
GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA,
L.L.C. SEE HTTP://WWW.MPEGLA.COM.
Service Provider
THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER’S
HOSTING OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT
OR HOSTED SERVICE MAY USE THIRD PARTY COMPONENTS
SUBJECT TO THIRD PARTY TERMS AND REQUIRE A SERVICE
PROVIDER TO BE INDEPENDENTLY LICENSED DIRECTLY FROM
THE THIRD PARTY SUPPLIER. AN AVAYA CHANNEL PARTNER’S
HOSTING OF AVAYA PRODUCTS MUST BE AUTHORIZED IN
WRITING BY AVAYA AND IF THOSE HOSTED PRODUCTS USE
OR EMBED CERTAIN THIRD PARTY SOFTWARE, INCLUDING
BUT NOT LIMITED TO MICROSOFT SOFTWARE OR CODECS,
THE AVAYA CHANNEL PARTNER IS REQUIRED TO
INDEPENDENTLY OBTAIN ANY APPLICABLE LICENSE
AGREEMENTS, AT THE AVAYA CHANNEL PARTNER’S EXPENSE,
DIRECTLY FROM THE APPLICABLE THIRD PARTY SUPPLIER.
WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL
PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED
THE G.729 CODEC, H.264 CODEC, OR H.265 CODEC, THE
AVAYA CHANNEL PARTNER ACKNOWLEDGES AND AGREES
THE AVAYA CHANNEL PARTNER IS RESPONSIBLE FOR ANY
AND ALL RELATED FEES AND/OR ROYALTIES. THE G.729
CODEC IS LICENSED BY SIPRO LAB TELECOM INC. SEE
WWW.SIPRO.COM/CONTACT.HTML. THE H.264 (AVC) CODEC IS
LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR
THE PERSONAL USE OF A CONSUMER OR OTHER USES IN
WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I) ENCODE
VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC
VIDEO”) AND/OR (II) DECODE AVC VIDEO THAT WAS ENCODED
BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR
WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO
PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE
IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION
FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE
OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://
WWW.MPEGLA.COM.
Compliance with Laws
You acknowledge and agree that it is Your responsibility for
complying with any applicable laws and regulations, including, but not
limited to laws and regulations related to call recording, data privacy,
intellectual property, trade secret, fraud, and music performance
rights, in the country or territory where the Avaya product is used.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at [phone] for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support website: https://support.avaya.com or such
successor site as designated by Avaya.
Security Vulnerabilities
Information about Avaya’s security support policies can be found in
the Security Policies and Support section of https://
support.avaya.com/security.
Suspected Avaya product security vulnerabilities are handled per the
Avaya Product Security Support Flow (https://
support.avaya.com/css/P8/documents/100161515).
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website: https://support.avaya.com, or such successor site
as designated by Avaya.
Contact Avaya Support
See the Avaya Support website: https://support.avaya.com for
product or Hosted Service notices and articles, or to report a problem
with your Avaya product or Hosted Service. For a list of support
telephone numbers and contact addresses, go to the Avaya Support
website: https://support.avaya.com (or such successor site as
designated by Avaya), scroll to the bottom of the page, and select
Contact Avaya Support.
Regulatory Statements
Australia Statements
Handset Magnets Statement:
Danger:
The handset receiver contains magnetic devices that can
attract small metallic objects. Care should be taken to avoid
personal injury.
Industry Canada (IC) Statements
RSS Standards Statement
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and

2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Radiation Exposure Statement
This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
•接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。
•同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。
México Statement
The operation of this equipment is subject to the following two
conditions:
1. It is possible that this equipment or device may not cause
harmful interference, and
2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
Power over Ethernet (PoE) Statement
This equipment must be connected to PoE networks without routing
to the outside plant.
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
When using IEEE 802.11a wireless LAN, this product is restricted to
indoor use, due to its operation in the 5.15 to 5.25GHz frequency
range. The FCC requires this product to be used indoors for the
frequency range of 5.15 to 5.25GHz to reduce the potential for
harmful interference to co channel mobile satellite systems. High-
power radar is allocated as the primary user of the 5.25 to 5.35GHz
and 5.65 to 5.85GHz bands. These radar stations can cause
interference with and/or damage to this device.
Class B Part 15 Statement
For product available in the USA/Canada market, only channel 1~11
can be operated. Selection of other channels is not possible.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
EU Countries
This device complies with the essential requirements and other
relevant provisions of Directive 1999/5/EC. A copy of the Declaration
may be obtained from http://support.avaya.com or Avaya Inc., 4655
Great America Parkway, Santa Clara, CA 95054–1233 USA.
General Safety Warning
• Use only the Avaya approved Limited Power Source power
supplies specified for this product.
• Ensure that you:
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
- Limit the power to the device over telecommunications
wiring to 36-57 volt DC or ≤ 1.3 ampere DC.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
affiliates, its licensors, its suppliers, or other third parties. Users are
not permitted to use such Marks without prior written consent from
Avaya or such third party which may own the Mark. Nothing
contained in this site, the Documentation, Hosted Service(s) and
product(s) should be construed as granting, by implication, estoppel,
or otherwise, any license or right in and to the Marks without the
express written permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.

Contents
Chapter 1: Introduction............................................................................................................ 9
Purpose.................................................................................................................................. 9
Chapter 2: Avaya J129 IP Phone overview........................................................................... 10
Specifications........................................................................................................................ 10
Physical layout...................................................................................................................... 12
Connection jacks................................................................................................................... 13
Chapter 3: Initial setup and connectivity.............................................................................. 15
Avaya J129 IP Phone deployment in the Avaya Aura® environment........................................... 15
Avaya J129 IP Phone deployment in IP Office......................................................................... 16
Installation checklist............................................................................................................... 16
Administration methods......................................................................................................... 17
Precedence of administration methods.............................................................................. 18
Prerequisites......................................................................................................................... 18
Avaya Aura® System Manager user profile worksheet.............................................................. 19
Downloading and saving the software..................................................................................... 20
Software distribution package........................................................................................... 21
Configuring the Settings file.................................................................................................... 22
Wall mounting Avaya J129 IP Phone....................................................................................... 23
Installing the phone............................................................................................................... 24
Post installation checklist....................................................................................................... 25
Chapter 4: File Server configuration..................................................................................... 27
DHCP options....................................................................................................................... 28
DHCP vendor-specific option............................................................................................ 30
DHCP site-specific option................................................................................................. 31
DHCP lease time............................................................................................................. 32
Parameter configuration through DHCPACK...................................................................... 33
Virtual LAN (VLAN) overview.................................................................................................. 34
VLAN separation............................................................................................................. 34
External switch configuration............................................................................................ 36
Exceptions to the VLAN forwarding rules........................................................................... 37
Special considerations..................................................................................................... 37
VLAN parameters............................................................................................................ 38
Configuration through LLDP................................................................................................... 40
LLDPDU transmitted by the phones.................................................................................. 41
TLV impact on system parameter values........................................................................... 42
TCP and UDP ports............................................................................................................... 44
Received packets (destination = SIP phone)...................................................................... 44
Transmitted packets (source = SIP phone)........................................................................ 45
Chapter 5: Avaya Aura configuration for phones................................................................ 47
September 2017 Installing and Administering Avaya J129 IP Phone 6
Comments on this document? [email protected]

SIP phone administration on Communication Manager............................................................. 47
Administering emergency numbers......................................................................................... 48
SIP phone administration on Session Manager........................................................................ 49
About controllers................................................................................................................... 50
Chapter 6: Security................................................................................................................. 51
Security overview.................................................................................................................. 51
Access control and security.................................................................................................... 52
Certificate management......................................................................................................... 53
Identity certificates........................................................................................................... 54
Trusted certificates.......................................................................................................... 55
OCSP trust certificates..................................................................................................... 55
Parameter configuration for secure installation......................................................................... 56
Chapter 7: Phone administration and configuration........................................................... 58
Accessing the Admin menu during phone startup..................................................................... 58
Parameters for managing Admin menu............................................................................. 58
Accessing the Admin menu after log in.................................................................................... 59
Accessing the IPv4 settings.................................................................................................... 60
IP configuration field description....................................................................................... 60
Using the debug mode........................................................................................................... 61
Setting the Ethernet interface control...................................................................................... 62
Setting the group identifier..................................................................................................... 63
Setting event logging............................................................................................................. 63
Restarting the phone............................................................................................................. 64
Configuring SIP settings......................................................................................................... 64
Setting Site Specific Option Number (SSON)........................................................................... 65
Using the VIEW administrative option..................................................................................... 66
VIEW field description...................................................................................................... 66
Setting the 802.1x operational mode....................................................................................... 67
Chapter 8: Maintenance......................................................................................................... 69
Resetting system values........................................................................................................ 69
Device upgrade process........................................................................................................ 70
User profile backup on Personal Profile Manager (PPM)........................................................... 70
User profile parameters for backup................................................................................... 70
Chapter 9: System failover..................................................................................................... 72
Supported SIP environments.................................................................................................. 72
Failover and survivability overview.......................................................................................... 72
Avaya J129 IP Phone survivability in the Avaya Aura® environment..................................... 74
Survivability controller determination................................................................................. 74
Advanced SIP Telephony feature determination................................................................. 75
Synchronization with the Personal Profile Manager server.................................................. 75
Provisioning survivability for SIP phones................................................................................. 76
Configuring survivability................................................................................................... 77
Faliover or failback parameters......................................................................................... 77
Contents
September 2017 Installing and Administering Avaya J129 IP Phone 7
Comments on this document? [email protected]

Configuring AudioCodes server for survivability....................................................................... 78
Enabling connection reuse............................................................................................... 79
Enabling connection reuse in a failover environment.......................................................... 79
Enabling Record Route in invite messages........................................................................ 79
User experience during failover.............................................................................................. 79
Chapter 10: Troubleshooting................................................................................................. 81
SLA Mon™ agent.................................................................................................................. 81
Phone displays Acquiring Service screen................................................................................ 81
Chapter 11: Resources.......................................................................................................... 83
Documentation...................................................................................................................... 83
Finding documents on the Avaya Support website............................................................. 85
Viewing Avaya Mentor videos................................................................................................. 85
Support................................................................................................................................ 86
Appendix A: List of configuration parameters..................................................................... 87
Contents
September 2017 Installing and Administering Avaya J129 IP Phone 8
Comments on this document? [email protected]

Chapter 1: Introduction
Purpose
This document contains information about preparing Avaya J129 IP Phone for installation,
deployment, initial administration, and administration tasks including data and security.
This document is intended for people who install, administer, and maintain Avaya J129 IP Phone.
September 2017 Installing and Administering Avaya J129 IP Phone 9
Comments on this document? [email protected]

Chapter 2: Avaya J129 IP Phone overview
The Avaya J129 IP Phone is a SIP-based IP phone for unified communications. Avaya J129 IP
Phone supports a single line with two call appearances on a dual line display.
Specifications
Specification Category Description
Hardware Display A graphical LCD display with a
display resolution of 128 x 32 px.
Audio Supported audio codecs are:
• G.711 A-law/mu-law
• G.726 A
• G.729
• G.729 A
• G.729 AB
• G.722
• OPUS
Softkeys Three buttons located below the
display.
Switch hook Magnetic switch-hook.
Handset Wired handset
Headset No headset support on Avaya
J129 IP Phone.
Speaker Hands-free operation
Physical buttons and LEDs • Dialpad: 0–9, *, #
• Volume: + and — buttons
• Mute button
• Hold button
• Phone button
• Speaker button
Table continues…
September 2017 Installing and Administering Avaya J129 IP Phone 10
Comments on this document? [email protected]

Specification Category Description
• Main menu
• Back button
• Beacon LED
• Navigation arrows and OK
button
Network connectors • RJ45 primary Ethernet (10/100
Mbps) network port.
• RJ45 secondary Ethernet
(10/100 Mbps) computer port.
Power Ethernet • IEEE 802.3at
• Single Port PoE injector
(SPPoE)
Specifications
September 2017 Installing and Administering Avaya J129 IP Phone 11
Comments on this document? [email protected]

Physical layout
2
4
5
9
10
7
8
11
12
6
3
1
Callout number Name Description
1 Beacon LED Displays a flashing red light to indicate a voice mail or incoming
call. The Beacon LED also flashes when you are on a call using
the hands free speaker capability.
2 Phone display Displays information such as time, softkey labels, and menu
items.
Table continues…
Avaya J129 IP Phone overview
September 2017 Installing and Administering Avaya J129 IP Phone 12
Comments on this document? [email protected]

Callout number Name Description
If a text is wider than the display area, then the text is followed
by three dots. Use the Right and Left Arrow keys to scroll
through the text.
If there is a scroll bar or a line indicator at the right of the phone
display, use the up and down arrow keys to scroll up and down.
3 Softkeys Displays screen-specific commands.
4 OK Selects the function assigned to the left softkey.
5 Navigation arrows Navigates between various menu options.
6 Phone Displays the Phone screen.
7 Back Cancels the current action and returns to the previous menu.
8 Speaker Activates and deactivates the speakerphone. You can also lift
the handset to deactivate the speakerphone.
9 Main Menu Displays the menu options and other phone settings.
10 Hold Puts the call on hold.
11 Volume Increases or decreases the volume of the handset, or speaker
when you are on a call.
Adjusts the ringer volume when you are not on a call.
12 Mute Mutes and unmutes the microphone.
Connection jacks
The following image illustrates the connection jacks that are present on the back panel of Avaya
J129 IP Phone models. The image schematically describes which device to connect in which jack.
Connection jacks
September 2017 Installing and Administering Avaya J129 IP Phone 13
Comments on this document? [email protected]

Network
Port
Computer
Port
Handset
Jack
Avaya J129 IP Phone overview
September 2017 Installing and Administering Avaya J129 IP Phone 14
Comments on this document? [email protected]

Chapter 3: Initial setup and connectivity
Avaya J129 IP Phone deployment in the Avaya Aura®
environment
Collect configuration data for the
following components
DHCP Server
DHCP
Phone
System Manager
Avaya Aura ®
Network Server /
Switch (LLDP)
File Server
File Server
Configure the servers
DHCP Server
DHCP
NTP Server
Network Server /
Switch (LLDP)
File Server
NTP
File Server
Unpack and assemble
phone components
Configure
User, Session &
Communication Profile
Manages and configures
certificates through
Certificate Authority
Connect phone
to the network
Figure 1: Avaya J129 IP Phone deployment in the Avaya Aura® environment
September 2017 Installing and Administering Avaya J129 IP Phone 15
Comments on this document? [email protected]

Avaya J129 IP Phone deployment in IP Office
Collect configuration data for the
following components
DHCP Server
DHCP
Phone
Avaya IP Office
Manager
Network Server /
Switch (LLDP)
File Server
File Server
Configure the servers
DHCP Server
DHCP
NTP Server
Network Server /
Switch (LLDP)
File Server /
Avaya IP Office Manager
NTP
File Server
Unpack and assemble
phone components
Configure
User, Session &
Communication Profile
Manages and configures
certificates through
Certificate Authority
Avaya
IP Office Manager
Connect phone
to the network
Avaya
IP Office Manager
Figure 2: Avaya J129 IP Phone deployment IP Office
Installation checklist
Use this checklist to gather, record, and verify the information during the installation.
No. Task Reference
1 Check the prerequisites Prerequisites on page 18
2 Gather preinstallation data Avaya Aura System Manager
user profile worksheet on
page 19
Table continues…
Initial setup and connectivity
September 2017 Installing and Administering Avaya J129 IP Phone 16
Comments on this document? [email protected]

No. Task Reference
3 Configure the servers Server Configuration
4 Configure the settings file only for Avaya
Aura® environment
List of configuration
parameters on page 87
5 Configure the upgrade file Device upgrade process on
page 70
6 Create users on Avaya Aura® System
Manager and IP Office
Administering Avaya Aura®
System Manager for Release
7.1.
7 Administer the VLAN Virtual LAN (VLAN) overview on
page 34
8 Install the phone Installing the phone on page 24
Administration methods
You can use the following methods to administer the devices. The following table lists the
configuration parameters that you can administer through each of the corresponding methods.
Method Can administer
IP addresses Tagging and
VLAN
Network Time
Server
Quality of
Service
Application-
specific
parameters
DHCP —
LLDP — — —
Settings file —
Avaya Aura®
System
Manager and IP
Office
— — — —
Administration
menu on the
phone
— —
Administration methods
September 2017 Installing and Administering Avaya J129 IP Phone 17
Comments on this document? [email protected]

Precedence of administration methods
Most of the parameters are configured through multiple methods. If you configure a parameter
through more than one method, the device applies the settings of the method that has a higher
precedence. The following list shows the precedence of the methods in the highest to lowest order:
1. Administration menu on the phone. When the parameter USE_DHCP is set to 1, the phone
gets the DHCP values from the DHCP rather than Administration menu of the phone.
2. Avaya Aura® System Manager and IP Office.
3. 46xxsettings.txt file
4. DHCP.
5. LLDP. There is an exception of LLDP getting a higher precedence than the Settings file and
DHCP when the layer 2 parameters, such as L2QVLAN, L2Q, L2QAUD, L2QVID, L2QSIG,
DSCPAUD, DSCPSIG, DSCPVID, and PHY2VLAN are set through LLDP.
Note:
When parameters of the 46xxsettings.txt file are removed, or are not used, they reset to
their default value.
Prerequisites
Software requirements
Ensure that your network already has the following components installed and configured:
• Avaya Aura® Session Manager 6.3.8 or later.
• Avaya Aura® Communication Manager 6.3.6 or later.
• Avaya Aura® System Manager 6.3.8 or later.
• Avaya Aura® Presence Services 6.2.4 or later.
• Avaya Aura® Session Border Controller 7.0 and 7.0.1.
• Avaya Aura® Media Server 7.7.0.334.
• A DHCP server for providing dynamic IP addresses to the Avaya J129 IP Phone.
• A file server, an HTTP, HTTPS, or the Avaya Utility server for downloading the software
distribution package and the settings file.
For more information about installing and configuring the components, see their respective
documentation.
Initial setup and connectivity
September 2017 Installing and Administering Avaya J129 IP Phone 18
Comments on this document? [email protected]

Note:
Avaya J129 IP Phone can be deployed on IP Office 10.0 SP2 onwards. For more information
about the prerequisites, see Avaya IP Office™ Platform SIP Telephone Installation Notes.
Hardware requirements
Ensure that the LAN uses:
• Ethernet Category 5e or Ethernet Category 6 cabling.
• Either the 802.3at PoE or the 802.3af PoE injector specification.
Avaya Aura® System Manager user profile worksheet
Populate values in the following table for the data that you would require at different stages of
installation.
Data for Field Value Notes
System Manager User Profile
Identity tab
Login Name
Localized Display Name
Endpoint Display Name
Language Preference
Time Zone
Presence Profile
System
IM Gateway SIP Entity
Publish Presence with
AES collector
Communication Profile
tab
Communication Profile
section
Communication Profile
Password
Session Manager
Profile section
Primary Session
manager
Table continues…
Avaya Aura® System Manager user profile worksheet
September 2017 Installing and Administering Avaya J129 IP Phone 19
Comments on this document? [email protected]

Data for Field Value Notes
Secondary Session
Manager
Survivability Server
CM Endpoint Profile
section
System
Profile Type
Use Existing Endpoints
Extension
Endpoint Template
Voice Mail Number
Messaging Profile
section
Optional
System
Mailbox Number
Template
Password
SIP settings For registering phones.
SIP controller list
SIP domain
File server address To download the software
distribution package and
the Settings file.
HTTP server or TLS
server
Set the appropriate file
server address in the
46xxsettings.txt
file, LLDP and DHCP.
Note:
For information about IP Office preinstallation data gathering, see Avaya IP Office Platform 10.0
SIP Telephone Installation Notes.
Downloading and saving the software
Before you begin
Ensure that your file server is set up.
Initial setup and connectivity
September 2017 Installing and Administering Avaya J129 IP Phone 20
Comments on this document? [email protected]