Bay Tek Games Big Bass Wheel Pro User manual

PLACE SERIAL
NUMBER DECAL
HERE
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 1

Topic Page Topic Page
New Game Registration 1
Our Vision 2 Door Open Warning 29
Our Mission 2 Motor Watchdog Error 29
Our Values 2 Software Version 30
Our Other Exciting Products 3 Total Credits 30
Installation Information 4 Tickets Left to Dispense 30
Service First Network 5 Wheel Position 31
About Big Bass Wheel Pro™ 6 Inputs and Outputs 31
Game Measurements 7 Brake Status 31
Safety Precautions 8 Wheel Speed 32
Inspecting the Game 10
Service Connections 11 Total Games 33
Power Requirements 11 Total Tickets 33
Setting Up Your Game 12 Tickets per Game 33
Key Components 16 Total Motor Assist's 34
Access the Operator Menu 17 Adding Printer Paper 35
Troubleshooting Guide 36
Reset Tickets 18 Troubleshooting Guide-Scoring Issues 44
Reset Credits 18 Software Update Log 48
Credits per Game 18 Door Open Error 49
Game Volume 19 Limit Switch Mapping 50
Attract Volume 19 Encoder Wheel Sensor 51
Reset Statistics 19 Adjusting the Encoder Wheel Sensor 52
Ticket Patterns 20 Brake Adjustment 54
Available Patterns 21 Adjusting the Brake 55
Player Time-Out Option 24 Puppy Video Wizard Error 56
Game History 24 Removing the Handle 57
Set Date and Time 24 Cleaning the Windows 58
Power Supply Diagnostics 59
Printer Adjustments 25 Arm Bracket Maintenance 60
Circuit Board Wiring Pin-Out 61
Printer Adjustments 27 Maintenance Checklist 62
Repair/Maintenance Log 63
Notes 64
Technical Support 65
Warranty Options 66
Repair of Non-Warranty Parts 66
Parts List 67
Declaration of Conformity 71
Operator Menu
Hybrid Model
Prize Coupon Model
TABLE OF CONTENTS
Diagnostic Information
Game Statistics
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 2

REGISTERING YOUR NEW GAME ENTITLES YOU TO AN EXTENDED WARRANTY*
ADD 3 MONTHS TO THE WARRANTY OF THIS GAME BY COMPLETING AND SUBMITTING THIS
FORM BY FAX OR MAIL.
NEW GAME REGISTRATION
www.baytekgames.com
Pulaski, WI 54162
Fax: [phone]
Phone: [phone]
Game Owner/Operator E-Mail Address:
Game Location Name and Address:
Bay Tek Games Inc.
1077 East Glenbrook Dr.
Game Name (one game per form): Date:
Game Serial Number (located on the back of the cabinet):
Game Owner/Operator Company Name:
Game Owner/Operator Address:
Game Owner/Operator City/State/Zip:
Game Owner/Operator Phone Number:
Game Owner/Operator Fax Number:
*NOTE: Extended warranty only applies if ALL boxes on this form are complete.
One game per form. Extended warranty does not apply to used or close-out games.
Game Location Type
Please Check One:
Family Fun Center
Sports Bar
Mall
Restaurant
Laundromat
Movie Theatre
Bar
Other (please specify)
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 3

OUR VISION
OUR MISSION
OUR VALUES
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 4

OUR OTHER EXCITING PRODUCTS
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 5

E-Mail: [email protected] Sales: 920.822.3951
INSTALLATION INFORMATION
Game Serial Number
(Located on the back of the cabinet, see figure below.)
Installed by
Bay Tek Games Inc.
1077 East Glenbrook Dr. Service: 920.822.3951 x 1102 Parts: 920.822.3951 x 1101
Fax: [phone]
Service Fax: [phone]
Pulaski, WI 54162
www.baytekgames.com
Date of Installation
SUITABLE FOR INDOOR USE ONLY
Model: AAGM-1234
Software Version: 5-678
Game Serial Number: 9-1234
PCB Serial Number: 567,789
Manufacture Date: 7/07/2007
Inspected By: R.S.
GAME
VOLTAGE
AMUSEMENT
MACHINE
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 6

SERVICE FIRST NETWORK
Join our exclusive
Service First Network
To keep you up to date on the latest information,
early notification of parts specials, technical bulletins,
updates on retro fit parts, software upgrades,
and much more!
If you are not already a member,
sign up for this free service today at:
www.baytekgames.com
SERVICE FIRST NETWORK
CONTACT INFO
Fax directly to service department:
920.822.1496
8 A.M. - 5 P.M. CST
MON. - FRI.
Comments / Questions:
920.822.3951 x 1101
8 A.M. - 5 P.M. CST
MON. - FRI.
Email :
[email protected]
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 7

ABOUT THE GAME
REEL IN the fun with BIG BASS WHEEL PRO™ from
Bay Tek Games.
Players step up and pull the handle to spin the big wheel.
When the wheel stops, players are awarded with tickets.
For an even bigger catch – a Big Bass Bonus has been added
to the wheel where players can win up to
1000 tickets for their perfect spin!
This game serves as a true attraction piece as the big wheel
offers great eye-appeal for any location while funny fishing
bloopers provide added laughs & entertainment for the entire
family!
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 8

GAME MEASUREMENTS
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 9

SAFETY PRECAUTIONS
DANGER
DO NOT perform repairs or maintenance on this game with
the power ON. Unplug the unit from the wall outlet or shut
off the power at the power strip located inside the game
cabinet.
WARNING
Use of flammable substances can cause severe burns or
serious injury. Always use
NON-FLAMMABLE solvents for cleaning.
DO NOT use gasoline, kerosene, or thinners.
CAUTION
Lifting heavy objects can cause back, neck, or other injuries.
Be sure adequate lifting and moving devices are available
when unloading, unpacking, and moving this game.
CAUTION
TO AVOID POSSIBLE INJURY,
DO NOT REMOVE ANY GUARDS!
SERVICE TO BE PERFORMED BY AUTHORIZED
PROFESSIONAL TECHNICIANS ONLY!
ALL POWER TO THE GAME MUST BE TURNED OFF!
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 10

SAFETY PRECAUTIONS
BIG BASS WHEEL PRO HAS THREE ACRYLIC SHIELDS INSIDE THE GAME TO PROTECT
AGAINST PERSONAL INJURY.
THESE GUARDS MUST REMAIN ON AT ALL TIMES.
IF GAME REPAIR IS REQUIRED, SERVICE SHOULD BE PERFORMED BY
AUTHORIZED PROFESSIONAL TECHNICIANSONLY.
THESE GUARDS ARE CLEARLY DECALED AND
SHOULD REMAIN ON THE GAME AT ALL TIMES.
THESE GUARDS AND DECALS REQUIRE A REGULAR MAINTENANCE INSPECTION
(1 TIME PER WEEK MINIMUM) AND SHOULD BE REPLACED AS NECESSARY.
BEHIND RIGHT SIDE DOOR
BEHIND RIGHT FRONT DOOR
INSIDE CASH BOX
PLACEMENT
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 11

INSPECTING THE GAME
Inspect the game for any damaged, loose, or missing parts.
If damage is found please contact the carrier first then contact
Bay Tek Games at 920.822.3951 or e-mail at
[email protected]
to order replacement parts.
PARTS INCLUDED:
2 SIDE GUARD SAFETY "FINS"
- RIGHT SIDE PART NUMBER WABBW0070
- LEFT SIDE PART NUMBER WABBW0071
-SAFETY GUARDS HARDWARE
AAKIT-BBW1-HDWR
(8) A5BOCG140
(9) A5NUHX060
(9) A5WASI010
(1) A5BOHH115
(2) A5WAFL060
1 BOBBER ASSEMBLY
1 POWER CORD
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 12

SERVICE CONNECTIONS / POWER REQUIREMENTS
ATTENTION
If the supply cord is damaged, it must be replaced by a
special cord or assembly available from the manufacturer or
its service agent.
ATTENTION
Always plug this game into a grounded circuit.
ATTENTION
Be sure the electrical power matches the game
requirements. See the serial number decal located on the
back of the game cabinet.
All Bay Tek games are 110V unless specifically ordered 220V.
The game will draw 2-3 AMPS at start up.
Outlets should be rated for 20 AMPS or higher.
The game voltage can be found on the serial number decal, see below.
SUITABLE FOR INDOOR USE ONLY
Model: AAGM-1234
Software Version: 5-678
Game Serial Number: 9-1234
PCB Serial Number: 567,789
Manufacture Date: 7/07/2007
Inspected By: R.S.
GAME
VOLTAGE
WILL BE HERE
AMUSEMENT
MACHINE
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 13

SETTING UP YOUR GAME
Step 2
Insert the bobber pole in the hole
on top of the fish head. There is a
wooden brace under the head that
the pole should sit in.
Make sure the cables run down the
hole as well.
See fig. 2.
Step 1
Unlock and remove the backdoor.
Unlatch the front window.
The front window should now slide
upwards.
Slide the woindow until it rests on the
floor behind the game.
See fig. 1.
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 14

SETTING UP YOUR GAME
Step 3
From inside the game find the end of the bobber
pole and insert the bolt that came with the pole.
See fig. 3
Step 5
If your game was shipped with the
orange handle not installed:
Remove the hardware from the end
of the handle, you will need this to
mount it. Slide the handle into the
metal front of the game as shown.
See fig. 5.
Step 6
From inside the game cabinet,
insert the bolt through the bracket
arm and the handle. Secure the
bolt using the locknut. Use a 7/16
wrench to hold the bolt head while
you tighten the locknut using a 7/16
socket.
See fig. 6.
Step 4
Front inside the game,
above the wheel, plug in
the cables as shown in
fig. 4.
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 15

SETTING UP YOUR GAME
Step 7
On both side of the cabinet there
are a total of 8 holes used for
mounting the side guards, fig. 7.
Use can find the mounting
hardware in the cashbox, fig. 8.
Place the bolt through the hole in
the guard and into the cabinet.
From inside the cabinet secure the
bolts using the flat washer, split
washer, and locknut, fig. 9.
SAFETY SIDE GUARDS:
THE FACTORY REQUIRES THAT BOTH GUARDS ARE FASTENED TO THE
GAME AT ALL TIMES. THE SAFETY GUARDS HELP PROTECT AGAINST
POSSIBLE INJURY. THE FACTORY ALSO REQUIRES THESE GUARDS TO BE
INSPECTED WEEKLY BY AUTHORIZED PERSONNEL.
EVERY WEEK CHECK THE BOLTS AND LOCKNUTS TO ENSURE TIGHTNESS.
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 16

SETTING UP YOUR GAME
Step 8
Use the provided cleaning tool
(A5SWIFFER) located in the
cashbox to clean the interior of all
three windows. See fig. 10.
Once you're done close the front
glass like a roll top desk and relock
the two clasp's, see fig. 1.
Clean the exterior windows of the
game using a clean towel and mild
window cleaner.
Step 9
You may now plug your game in.
We suggest playing a few games to ensure proper operation and ticket payout.
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 17

KEY COMPONENTS
LOCATED
BEHIND THE
LEFT SIDE
ACCESS DOOR
LOCATED
BEHIND THE
LEFT SIDE
FRONT
DOOR
LOCATED BEHIND THE RIGHT SIDE FRONT DOOR.
INCLUDES THE RAM AND FLASH DRIVE.
THE FLASH DRIVE MAY VARY.
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 18

ACCESS THE OPERATOR MENU
BIG BASS WHEEL™ IS EQUIPPED WITH AN ONSCREEN OPERATOR MENU.
THIS MENU WILL ALLOW YOU TO CONTROL ALL THE GAME FEATURES AND
SETTINGS ALONG WITH MONITORING THE STATISTICS.
TO ACCESS THE OPERATOR
MENU OPEN THE LEFT SIDE
TICKET DOOR.
THE MENU BUTTONS ARE
LOCATED INSIDE OF THE DOOR.
PRESS "MENU" TO ACCESS THE
OPERATOR MENU ON THE
GAME DISPLAY IN THE FISH
HEAD.
USE THE "SELECT" BUTTON TO
CHANGE THE FUNCTIONS.
THE FOLLOWING PAGES WILL SHOW THE SCREEN SHOTS OF
THE OPERATOR MENU AND GAME INFORMATION.
USE THE LEFT AND RIGHT RED BUTTONS TO NAVIGATE THE SELECTIONS.
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 19

RESET TICKETS -- RESET CREDITS -- CREDITS PER GAME
CREDITS PER GAME
SHOWS THE CURRENT SETTING FOR
CREDITS PER GAME.
ALLOWS YOU TO CHANGE THE COST
(CREDITS) PER GAME.
FACTORY SETTING:
4 CREDITS
RESET TICKETS
CLEARS TICKETS LEFT TO DISPENSE
TO ZERO.
THIS WILL NOT RESET THE
MECHANICAL COUNTERS IN THE
GAME.
RESET CREDITS
CLEARS CREDITS
(GAMES IN QUEUE) TO ZERO.
THIS WILL NOT RESET THE
MECHANICAL COUNTERS IN THE
GAME.
BAY TEK GAMES, INC. BBW-PRO SERVICE MANUAL Page 20