7/8
RED
RED
RED
RED
RED
GREEN
GREEN
GREEN
RED
RED
Increase the sensor angle.
Increase the radar field angle and
the level of rejection mode.
The red LED is
permanently on after
a setup.
The red LED is on.
The green LED is on.
The sensor detects
objects outside of its
detection field.
The red LED flashes
quickly.
The door keeps
recycling open-closed.
The red LED lights
up.
The sensor fails the IR setup.
The presence detection is
disturbed by the rain.
The sensor is not installed
properly.
The radar detection is disturbed
by the rain.
Too much reflection due to a
metallic environment.
Two or more sensors are
installed in proximity to each
other and cause interferences.
The sensor is disturbed by the
door motion, because it sees
the door or feels vibrations.
The sensor detects a presence.
Cut and restore the power supply
and launch a new setup (please
step out of the IR field).
Increase the immunity of the IR field
(value 3).
Fasten the sensor firmly.
Check whether the unidirectional
mode is selected.
Increase the .level of rejection mode
Increase the .level of rejection mode
Select a different frequency for
each sensor.
Wait as long as the time set in the
“maximum duration of presence
detection” setting.
Launch a setup.
The sensor does not
respond to the remote
control.
The batteries in the remote
control are not installed properly
or dead.
The remote control is badly
pointed.
The sensor is not powered.
The sensor requires an access
code.
Check or replace the batteries.
Point the remote control towards
the sensor.
Check the power supply of the
sensor.
The sensor does not
unlock, even after
entering the access
code.
You have to enter a code or the
wrong code was entered.
(Maybe it was changed?).
Cut and restore power supply.
No code is required during the first
minute after powering.
New access code: + + new code
Delete access code: + + 0000
LED
SYMPTOMS POSSIBLE CAUSES CORRECTIVE ACTION
TROUBLESHOOTING
The IR sensor does
not react. The IR power emission is too
low according to the mounting
height.
Launch a new setup.
Make sure to step out of the
detection field before.
RED
OFF
p.5
p.6
p.6
p.5
p.5
p.4
p.4-5
p.5
p.5
p.5
p.6
p.4