Bissell BIG GREEN 48F3G User manual

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BIG GREEN®
USER GUIDE
48F3G, 64P8F

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IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
»This appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge if they have been
given supervision or instruction concerning use of
the appliance in a safe way and understand the
hazards involved. Cleaning and user maintenance
shall not be made by children without supervision.
»Children should be supervised to ensure that they
do not play with the appliance.
»Unplug from electrical socket when not in use,
before cleaning, maintaining, or servicing the
appliance, and if your appliance has an accessory
tool with a moving brush, before connecting or
disconnecting the tool.
»Do not immerse in water or liquid.
»Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts of the
appliance and its accessories.
»If the supply cable is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified person in order to avoid a hazard.
»Do not run appliance over cable.
»Do not use with damaged cable or plug.
»Do not pull or carry by cable, use cable as a
handle, close door on cable, or pull cable around
sharp edges or corners.
»Keep cable away from heated surfaces.
»If the appliance has a handheld accessory like pet
brush, motor driven head, etc., the user shall avoid
entrapment.
»Do not leave appliance when plugged in.
»Do not immerse. Use only on surfaces moistened
by the cleaning process. Use only BISSELL® cleaning
formulas intended for use with this machine.
»Use only the type and amount of liquids specified
under the operations section of this guide.
»Use only on carpet moistened by the cleaning
process.
»Liquid must not be directed towards equipment
containing electrical components.
»Always connect to a properly earthed electrical socket. Do not modify
earthed plug.
»Always install float before any wet pick-up operation.
»To unplug, grasp the plug, not the cable.
»Do not handle plug or appliance with wet hands.
»Turn OFF all controls before unplugging.
»Plastic film can be dangerous. To avoid danger of suffocation, keep
away from children.
»Use only as described in this user guide.
»Use only manufacturer’s recommended attachments.
»If appliance is not working as it should, has been dropped, damaged,
left outdoors, or dropped into water; do not attempt to operate it and
have it repaired at an authorised service center.
»Do not put any object into openings.
»Do not use with any opening blocked; keep free of dust, lint, hair
and anything that may reduce air flow.
»Use extra care when cleaning on stairs.
»Do not use to pick up flammable or combustible liquids,
such as petroleum, or use in areas where they may be present.
»Do not pick up toxic material (chlorine bleach, ammonia,
drain cleaner, etc.).
»Do not use appliance in an enclosed space filled with vapours given
off by oil-based paint, paint thinner, some moth-proofing substances,
flammable dust, or other explosive or toxic vapours.
»Do not pick up hard or sharp objects such as glass, nails,
screws, coins, etc.
»Do not use flamable or combustible liquids with this machine.
»Do not pick up anything that is burning or smoking, such as cigarettes,
matches or hot ashes.
»Do not use without filters in place.
»Use indoor only.
»CAUTION: The handle contains electrical connections. The handle is not
a serviceable part.
SAVE THESE INSTRUCTIONS
ORIGINAL INSTRUCTIONS.
FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER
SUPPLY ONLY.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
IMPORTANT INFORMATION
»Keep appliance on a level surface.
»If your appliance has a motorised Brush Roll, do not leave machine running in the same spot without the handle fully upright.
»To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal components may result.
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:

3
BISSELL.com
Th for buying a BISSELL®cleer
We love to clean and we’re excited
to share one of our new innovative
products with you. We want to
make sure your cleaner works as
well as it does today for years to
come. This guide has tips on using,
maintaining, and if there is a problem,
troubleshooting.
Safety Instructions...........2
Product View ................4
Cleaning Formulas...........5
Operations ................5-8
Maintenance & Care ......9-10
Troubleshooting .............11
Guarantee ..................12
Consumer Care.............12
» Cleaning stairs and high-trac areas on a regular
basis helps prolong carpet life.
» Check upholstery stung before cleaning. Coloured
stung may bleed through the fabric when it
becomes wet.
» Before turning OFF the machine, suction up clean
water to thoroughly rinse out the interior of the flex
hose. Then, lift the cleaning tool and point it upwards
to drain any remaining water into the Dirty Water Tank.
Tips

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1 Spray Trigger
2 Power Cable
3 Adjustable Handle
4 Hose Latch
5 Tank Carry Handle
6 Flow Indicator
7 Solution Hose Connection
8 Dirty Water Tank
9 Front Carry Handle
10 Clean Water Tank
11 Power Switch
12 Upper Handle Release
13 Back Carry Handle
14 Recline Handle
Product View
11
12
13
14
1
2
3
5
4
6
7
10
8
9

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BISSELL.com
Operatis
Before You Clean
1. Move furniture to another area if cleaning the
entire room (optional).
2. Remove loose dirt and impediments.
3. Plan your cleaning route to leave an exit
path. It is best to begin cleaning in the corner
farthest from your exit.
4. Pretreating (optional) is recommended to improve cleaning
effectiveness for heavily soiled carpet in high-traffic areas such as
entryways and hallways.
a. Spray the BISSELL® Pretreat formula onto high-traffic areas,
soiled areas or stains.
b. Allow to penetrate for at least three minutes.
c. Clean as normal using your BISSELL cleaning machine,
following the instructions on carpet cleaning.
ATTENTION
Some Berber carpets have a tendency to fuzz with
wear. Repeated strokes in the same area with an ordi-
nary vacuum or cleaner may aggravate this condition.
Cleing Formulas
WARNING
To reduce the risk of fire and electric
shock due to internal component
damage, use only BISSELL formula
intended for use with this machine.
Use of cleaning formulas that contain
eucalyptus, lemon or pine oil may
damage this appliance and void the
guarantee. Chemical spot cleaners or
solvent-based soil removers should not
be used. These products may react with
the plastic materials used in your carpet
washer, causing cracking or pitting.
Carpet Cleaning Formulas
Keep plenty of BISSELL® formulas on hand so you
can clean whenever it fits your schedule. Always
use genuine BISSELL formulas in your machine.
Other formulas may harm the machine and void
the guarantee. Do not use Wash & Shine Hard Floor
Formula on area rugs or carpet.
Wash & Protect Wash & Refresh
Pro Stain & Odour
Professional strength to remove extra
tough stains and odours.
Pet Stain & Odour
Removes tough pet stains and odours.
Stain & Odour
Removes tough stains and odours.
Ambipur Blossom & Breeze
Powerful cleaning with a refreshing
spring scent.
Wash & Remove Wash & Shine
Pro Pet Urine Eliminator + Oxy
Permanently removes stains and odors
at the source with the power of Oxy.
Allergen
Helps remove pet dander, pollen and
dust mite waste allergens.
Hard Floor Cleaner
Removes tough dirt & grime and leaves
a natural shine. Do not use on area
rugs or carpet.
Pretreat
Pretreat spots and stains to
improve cleaning performance.
Boost
Add to any formula to
increase its effectiveness.
Stain Pretreat
Loosens set-in stains &
odours before carpet washing.
Pet Stain Pretreat
Loosens tough pet stains &
odours before carpet washing.
Oxy Boost
Add to formula for permanent
stain removal.
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.

6BISSELL.com
Operatis
Carpet Cleaning
1. Remove Dirty Water Tank. Pull tank handle to
upright position and lift up to remove.
2. Lift Clean Water Tank from the base of
machine.
a. Unscrew cap on top of the Clean
Water Tank. Fill tank to FILL line with
clean, warm tap water (60°C/140°F
MAX). Do not boil or microwave water.
b. Measure BISSELL® formula using cap
on tank. Fill cap to line twice for each full
tank of water. Always use genuine BISSELL
formulas to maximize cleaning and for the
safety of your machine
c. Screw cap back onto Clean Water Tank and
place tank onto base of the machine.
3. Replace Dirty Water Tank securely on top of
the Clean Water Tank and push handle back to
lock into place.
4. Plug into a proper outlet and turn the
Power Switch to the ON ( I ) position.
5. Recline handle by pushing down on the
green lever on the back of the machine while
pulling back on handle.
6. Cleaning strokes. While pressing the trigger,
make one slow forward wet pass and another
back. Let the formula and DirtLifter PowerBrush
do the work for you.
NOTE: Your machine is equipped with a circuit
breaker that will automatically shut off the brush
if a large or loose object is caught in the Brush
Roll. If that happens, be sure to unplug your
machine, remove the foreign object and then
plug machine in to reset the circuit breaker.
7. Release the trigger and make one slow
forward and backward pass over the same area
to remove any residual dirty water and aid in
drying. Repeat cleaning passes until solution
being pulled up appears clean.
8. Continue passes without pressing the trigger
until you can’t see any water being pulled up.
9. Remove the Dirty Water Tank by pulling the
handle to the upright position and lifting up.
Carry the tank like a bucket to a utility sink or
outside where you will dispose of the dirty water.
10. Unlatch the top of the tank from the bottom
by pushing the handle all the way forward and
lifting the top off. Pour dirty water into the sink.
NOTE: You may notice hair and debris deposits
on the carpet or in the tank that were loosened
by the cleaning action (especially with newer
carpets that have never been cleaned before).
This debris should be picked up and thrown
away.
11. Fill the Clean Water Tank with clean, warm
tap water (60°C/140°F MAX) and follow
instructions 2 - 8 to continue cleaning.
CAUTION
Do not overwet. Take care not to run over
loose objects or edges of area rugs. Stalling
brush may result in premature belt failure.
3.
2c.
3. 5.
1.
2. 2a.
9.
10.
60C

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BISSELL.com
WARNING
To reduce the risk of injury, be extra careful when cleaning
stairs. Make sure machine is secure and level.
Operatis
Cleaning with Attachments
Your cleaning machine comes with a hose and at least
one attachment for cleaning stairs, upholstery and more.
1. Important! If using to clean upholstery,
check upholstery tags.
a. Check manufacturer’s tag before cleaning.
Do not use on velvet or silk. If manufacturer’s
tag is missing or not coded, check with your
furniture dealer.
b. Check for colourfastness in an
inconspicuous place.
c. Check upholstery stuffing. Coloured
stuffing may bleed through fabric when wet.
d. Plan to allow upholstery time to dry.
e. Vacuum thoroughly to pick up loose
debris and pet hair. Use a vacuum with a
brush attachment and a crevice tool to clean
in fabric folds.
2. Remove Dirty Water Tank. Pull Dirty Water
Tank handle to upright position and lift up to
remove Dirty Water Tank.
3. Lift Clean Water Tank from the base of
machine.
a. Unscrew cap on top of the Clean Water
Tank. Fill tank to FILL line with clean, warm
tap water (60°C/140°F MAX).
Do not boil or microwave water.
b. Measure BISSELL® formula using cap on
tank. Fill cap to line twice for each full tank
of water. Always use genuine BISSELL
formulas to maximize cleaning and for the
safety of your machine.
c. Screw cap back onto Clean Water Tank
and place tank onto base of the machine.
4. Attach Hose.
a. Connect solution hose to the hose
connection point on machine, next to
Flow Indicator. Insert hose and turn
clockwise until locked into place.
b. Open Hose Latch on the front of the
machine and insert hose into place.
Turn clockwise until locked into place.
5. Attach cleaning tool to the end of the hose.
6. Clean by pressing the red trigger to spray
solution onto the area to be cleaned. Slowly
move the tool back and forth over the soiled
surface. Release the trigger to suction soiled
water. Continue to clean in the area, working
in small sections, until no more dirt can be
removed. Caution: Do not overwet.
7. Plug into a proper outlet and turn the
Power Switch to the ON ( I ) position.
8. Remove and rinse tool in clean running water.
Let dry completely.
9. Empty Dirty and Clean Water Tanks and
rinse following instructions on “Machine Care”
Instructions on page 8.
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8BISSELL.com
Operatis
Stain Removal
Do Not Delay! Attending to an accident soon after
it occurs ensures an optimal clean. Leaving it for an
extended period of time may cause it to set and
become permanent.
1. Blot up liquids with an absorbent cloth or paper towels.
White materials are recommended because certain dyes
may bleed and make the stain worse.
2. Gently scrape up any semi-solids with a spoon or
spatula. Do not use a knife or other utensil with sharp
edges because it could damage the carpet or upholstery.
3. If the area has dried, remove loose dirt and
impediments.
4. Be sure to test any spot removal formulas in an
inconspicuous area first. This is important as some dyes
and materials could be damaged or discoloured by
cleaning solvents. If such a change should occur, try a
different solution or call a professional.
5. If cleaning on Berber carpeting, gently run your
machine over a hidden area. If no fuzzing occurs,
continue cleaning in soiled area.
6. Using the BISSELL® Pretreat formula, spray evenly
over soiled area. DO NOT OVERWET. Wait 3-5 minutes.
Gently work the solution by blotting area with a clean,
damp, colour-safe cloth.
7. Clean using the machine or the hose with attachment.
Machine Storage
Once your cleaning is complete, make sure both the Dirty
and Clean Water Tanks are emptied, rinsed out and dried
before the next use.
NOTE: Store cleaner in a protected, dry area. Since this
product uses water, it must not be stored where there
is a danger of freezing. Freezing will damage internal
components and void the guarantee.
Machine Care
For best results, a few simple steps can assure your
machine is well maintained after your cleaning is
complete.
1. Turn power OFF (0). Unplug the machine and wrap the
Power Cable.
2. After emptying the Clean and Dirty Water Tanks, rinse
them out with running water.
3. The top half of the Dirty Water Tank can also be rinsed
clean through the nozzle area.
4. To clean attachments, remove from hose and rinse
in clean, running water and let dry. Clean the hose by
removing it from the machine and let running tap water
run through both ends.
5. After carpet is dry, pick up loose impediments such as
hair and fuzz.

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BISSELL.com
Belt Removal and Replacement
1. Turn OFF the machine and unplug it
from the outlet.
2. Remove the Dirty and Clean Water Tanks
from the base of the machine.
3. While standing behind the machine, lay the
machine on its side (cable side up).
4. Looking at the bottom of machine, find the
back center of the brush carriage where the red
carriage latch is located. It is between the brush
assembly and the front wheels.
5. Pinch the red carriage latch while pulling
the carriage towards you. The carriage should
swing out to access belt cover.
6. Remove three screws from cover.
Lift and remove to access brush carriage.
7. Turn the belt inward towards the large pulley
while lifting out.
8. Place new belt over small pulley first and
then slip the belt over the large pulley.
NOTE: Test the Brush Roll to make sure it spins
freely before moving to the next step.
9. Replace the brush carriage and screws.
10. Push brush carriage back into place
making sure the carriage latch locks back
into place.
Mainnce & Care
WARNING
To reduce the risk of electric shock, turn Power Switch
OFF and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
4.
6B.
6A.
8.
10.
3.
5.
7.
9.

10 BISSELL.com
Mainnce & Care
Brush Removal and Replacement
1. Turn OFF (0) the machine and unplug from
the outlet.
2. Remove the Dirty and Clean Water Tanks
from the base of the machine.
3. While standing behind the machine, lay the
machine on its side (cable side down).
4. Looking at the bottom of the machine, find
the center of the brush carriage where the red
carriage latch is located. It is between the brush
assembly and wheels.
5. Pinch the carriage latch while pulling the
carriage towards you. The carriage should
swing out to access brush end cover.
6. Remove three screws from endcap.
Pull endcap off to release Brush Roll.
7. With cover removed, the brush comes
out easily by tilting the loose end out of the
carriage.
8. To replace the Brush Roll back into the
machine, place the large open end of the brush
onto the carriage and tilt opposite end back
into place.
9. With the brush sitting relatively straight up
and down by itself, place endcap back on top
and replace three screws. The brush will need to
be held and centered to the cover while
placing it back on.
10. Spin the brush by hand to make sure it
turns freely with some minor resistance from
the motor. Push brush carriage back into place
with a light pull against the lock.
4. 5.
6A.
7.
9. 10.
6B.
8.
WARNING
To reduce the risk of electric shock, turn Power Switch
OFF and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.

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BISSELL.com
Trbleshting
WARNING
To reduce the risk of electric shock, turn Power Switch
OFF and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Problem Possible causes Remedies
Reduced
spray or
no spray
Clean Water Tank may be empty. Fill Clean Water Tank with warm tap
water (60°C/140°F MAX).
Tanks may not be seated
completely.
Turn power OFF (0). Remove and
reseat tank.
Pump may have lost prime.
Turn power OFF (0) and then
back ON (I). Wait one minute, then
press trigger.
Debris filter on base is clogged. Turn power OFF (0). Use hand to
remove debris.
DirtLifter
PowerBrush
does not turn
The belt is off or broken.
Turn power OFF (0) and unplug
machine from outlet. Follow
instructions on belt removal and
replacement (page 9).
The machine is in the upright
position.
Brushes only rotate when machine is
reclined using the Recline Handle.
Circuit breaker on machine may
have tripped.
Turn the machine OFF (0) and
unplug from outlet. Check to see if
foreign object is caught in Brush Roll.
Remove object. Plug machine in to
reset circuit breaker.
Cleaner
not picking
up solution
Tanks may not be seated properly.
Turn the machine OFF (0). Pick up
both the Clean and Dirty Water Tanks
and reseat them so they fit snuggly
on the machine.
Clean Water Tank is empty. Check fluid levels in Clean Water Tank
and refill if necessary.
Dirty Water Tank has picked up
the maximum amount. Empty Dirty Water Tank.
Red float “door” in the tank may
have closed as a result of bump-
ing an object or moving machine
back and forth too quickly.
Turn the machine OFF (0), allowing
red float door to release into the
open position. Turn the machine back
ON (I) to continue cleaning. Be sure
your forward and backward passes
are completed at a slower pace.
Front nozzle of machine is
clogged.
Turn the machine OFF (0). Use fingers
to remove any debris from this area.
Upper body filter is clogged.
Turn the machine OFF (0). Use fingers
to remove any debris from this area.

©2020 BISSELL Inc.
All rights reserved. Printed in China
Part Number 1623247 01/20
Visit the BISSELL website: BISSELL.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number:
Please record your Purchase Date:
NOTE: Please keep your original sales receipt. It provides proof of the date
of purchase in the event of a guarantee claim. See guarantee for details.
This guarantee gives you specific legal rights, in addition to rights you may
have under the Australian Consumer Law. If you need additional instruction
regarding this guarantee or have questions regarding what it may cover,
please contact your local BISSELL® Consumer Services on the details set out
below.
Limited 2 Year Guarantee
(from the date of purchase by
original purchaser)
Subject to the *CONDITIONS identified below, BISSELL will repair or replace
(with new, refurbished, lightly used, or remanufactured components or
products), at BISSELL’s option, free of charge, any defective or malfunctioning
part due to manufacturer defect. This guarantee applies to product used for
personal purposes, and not commercial or rental service. This guarantee does
not apply to fans or routine maintenance or consumable components such as
filters, belts, brush rolls, etc., damage or malfunction caused by negligence,
abuse, neglect, unauthorized repair, or any other use not in accordance with
the user guide. BISSELL recommends that the original packaging be kept
for the duration of the guarantee period in case such need arises within the
guarantee period that the item needs re-packing and transportation.
It may be necessary to obtain some of your personal information, such as a
mailing address, to fulfill terms of this guarantee. Any personal data will be
handled pursuant to BISSELL’s Privacy Policy, which can be found at
BISSELL.com.
*CONDITIONS OF THE GUARANTEE
Subject to whether such loss is reasonably foreseeable, BISSELL and its
in-country distributors are not liable for incidental or consequential damages
of any nature associated with the use of this product.
FOR AUSTRALIAN CONSUMERS ONLY:
OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER
THE AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO A REPLACEMENT
OR REFUND FOR A MAJOR FAILURE AND FOR COMPENSATION FOR ANY OTHER
REASONABLY FORESEEABLE LOSS OR DAMAGE. YOU ARE ALSO ENTITLED
TO HAVE THE GOODS REPAIRED OR REPLACED IF THE GOODS FAIL TO BE OF
ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR
FAILURE.
THIS GUARANTEE IS IN ADDITION TO OTHER RIGHTS OR REMEDIES UNDER LAW.
NOTHING IN THIS GUARANTEE EXCLUDES, LIMITS OR MODIFIES ANY LIABILITY
OF BISSELL WHICH IS IMPOSED BY LAW, OR LIMITS OR MODIFIES ANY REMEDY
AVAILABLE TO THE CONSUMER WHICH IS GRANTED BY LAW. TO MAKE A CLAIM
UNDER THIS GUARANTEE CONTACT BISSELL AUSTRALIA PTY LTD (DETAILS
BELOW). CONTACT BISSELL PRIOR TO RETURNING ANY GOODS. WHERE AGREED,
BISSELL WILL REIMBURSE REASONABLE POSTAGE / HANDLING COSTS (IF ANY)
FOR RETURNING GOODS TO BISSELL. TO CLAIM EXPENSES INCURRED IN MAKING
A CLAIM UNDER THIS GUARANTEE PLEASE PROVIDE BISSELL WITH A COPY OF
THE RECEIPT OF THE EXPENSES BY EMAIL OR POST.
BISSELL 1 Year Guarantee -
Commercial Use
SUBJECT TO THE *CONDITIONS IDENTIFIED BELOW, BISSELL WILL REPAIR
OR REPLACE (NEW, REFURBISHED, LIGHTLY USED, OR REMANUFACTURED
COMPONENTS OR PRODUCTS), AT BISSELL’S OPTION, FREE OF CHARGE FROM
THE DATE OF PURCHASE BY THE ORIGINAL PURCHASER, FOR ONE YEAR ANY
DEFECTIVE OR MALFUNCTIONING PART DUE TO MANUFACTURER DEFECT. THIS
GUARANTEE APPLIES TO PRODUCT USED FOR COMMERCIAL PURPOSES ONLY.
THIS GUARANTEE DOES NOT APPLY TO FANS OR ROUTINE MAINTENANCE
OR CONSUMABLE COMPONENTS SUCH AS FILTERS, BELTS, BRUSH ROLLS,
ETC., DAMAGE OR MALFUNCTION CAUSED BY NEGLIGENCE, ABUSE, NEGLECT,
UNAUTHORISED REPAIR, OR ANY OTHER USE NOT IN ACCORDANCE WITH THE
USER GUIDE. BISSELL RECOMMENDS THAT THE ORIGINAL PACKAGING BE KEPT
FOR THE DURATION OF THE GUARANTEE PERIOD IN CASE SUCH NEED ARISES
WITHIN THE GUARANTEE PERIOD THAT THE ITEM NEEDS RE-PACKING AND
TRANSPORTATION.
If your BISSELL® product should require service or to claim under our limited guarantee,
please contact us as follows:
Website and Email:
www.BISSELL.com.au
www.BISSELL.co.nz
Telephone:
Australia: 1300-247-735
New Zealand: 0800-247-735
Write:
BISSELL AUSTRALIA PTY LIMITED
42 Rocco Dr.
Scoresby 3179
Victoria
Australia
Replacement parts and accessories are available for purchase.
To purchase visit BISSELL.com.
Csumer Guare
Csumer Care