Bissell CROSSWAVE HF3 3649 Series User manual

Product Overview
1. Clean-Out Cycle Button
2. Mode Button
3. Power Button
4. Clean Water Tank
5. Dirty Water Tank Release Button
6. Dirty Water Tank
7. Brush Roll Window
Meet your new BISSELL product!
Go to support.BISSELL.com for a comprehensive walkthrough
of your new purchase, including videos, tips, support, and more.
Want to get started right away? This guide has all the information
you need to set up your new product. Let’s take a look…
What’s in the Box? .......................................................................3
User Interface ..................................................................................3
Assembly & Charging the Battery ....................................3
Filling the Clean Water Tank ................................................4
Cleaning Your Floors..................................................................5
Using the Self-Cleaning Cycle..............................................6
After-Cleaning Care....................................................................6
Storing Your Machine.................................................................7
Troubleshooting.............................................................................8
Warranty.............................................................................................8
CROSSWAVE® HF3 CORDLESS
MULTI-SURFACE HARD FLOOR CLEANER
3649 SERIES
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IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
• Unplug from electrical socket when not in use,
before cleaning maintaining or servicing the
appliance.
• Use indoors only.
• Do not immerse. Use only on hard floor
surfaces moistened by cleaning process.
• Use only cleaning products intended for
use with this appliance to prevent internal
component damage. See the Cleaning
Formulas section of this guide.
• Do not allow to be used as a toy. Close
attention is necessary when used by or near
children.
• Do not use for any purpose other than
described in this user guide. Use only
manufacturer’s recommended attachments.
• Do not charge with damaged cable or plug. If
appliance is not working as it should, has been
dropped, damaged, left outdoors or dropped
into water, have it repaired by a qualified
technician.
• Do not pull or carry by cord, use cord as a
handle, close door on cord, or pull cord around
sharp edges or corners. Do not run appliance
over cord. Keep cord away from heated
surfaces.
• Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
• Do not handle plug or appliance with wet
hands.
• Do not put any object into openings. Do not
use with any opening blocked; keep openings
free of dust, lint, hair, and anything that may
reduce air flow.
• Keep hair, loose clothing, fingers, and all parts
of body away from openings and moving parts
of the appliance and its accessories.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or
combustible materials (lighter fluid, gasoline,
kerosene, etc.) or use in areas where they may
be present.
• Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or hot
ashes.
• Do not use without filters in place.
• Risk of injury from moving parts. Brush roll
may start unexpectedly. Turn OFF before
cleaning or servicing.
• Turn OFF all controls, including the Power
Switch and disconnect charger from electrical
outlet before making any adjustments,
performing maintenance, troubleshooting,
changing accessories or storing appliance.
Such preventative safety measures reduce the
risk of starting the appliance accidentally.
• Recharge only with the charger specified by
the manufacturer. A charger that is suitable for
one type of battery pack may create a risk of
fire when used with another battery pack.
• Use only with Shi Ying Yuan SAW15A-260-
0500UD charger or Yinli YLJXA-T260050
charger.
• Battery pack, charging port on the appliance
and charger output are not to be short-
circuited.
• Do not use appliance that is damaged or
modified. Damaged or modified batteries may
exhibit unpredictable behavior resulting in
fire, explosion or risk of injury.
• Do not expose battery pack or appliance to
fire or excessive temperature. Exposure to fire
or temperature above 130°C/265°F may cause
explosion.
• Follow all charging instructions and
do not charge the appliance outside of
the temperature range specified in the
instructions. Charging improperly or at
temperatures outside of the specified range
may damage the battery and increase the
risk of fire.
• Have servicing performed by a qualified repair
person using only identical replacement parts.
This will ensure that the safety of the product
is maintained.
• Do not modify or attempt to repair the
appliance except as indicated in the
instructions for use or care.
• Keep the temperature range of between
4-40°C/40-104°F when charging battery,
storing unit or during use.
• Do not charge the machine outdoors.
• Do not turn your appliance ON until you are
familiar with all instructions and operating
procedures.
• This appliance contains batteries that are non-
replaceable.
• Do not incinerate the appliance even if it is
severely damaged. The batteries can explode
in a fire.
• The battery must be removed from the
appliance before it is scrapped.
• Keep appliance on a level surface.
• Do not use appliance in an enclosed space
filled with vapors given off by oil-based
paint, paint thinner, some moth-proofing
substances, flammable dust, or other
explosive or toxic vapors.
• Do not use to pick up toxic material (chorine
bleach, ammonia, drain cleaner, etc.)
• Do not pick up hard or sharp objects such as
glass, nails, screws, coins, etc.
• Plastic film can be dangerous. To avoid danger
of suffocation, keep away from children.
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY. COMMERCIAL USE OF THIS UNIT VOIDS THE MANUFACTURER’S WARRANTY.
IMPORTANT INFORMATION
• Keep appliance on a level surface.
• If your appliance has a motorized brush roll, do not leave machine running in the same spot without the handle fully upright.
• To reduce the risk of a leaking condition, do not store where freezing may occur. Damage to internal components may result.
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
This product contains Lithium-Ion rechargeable batteries. DO NOT mix Lithium-Ion batteries with general household waste.
According to Federal and State regulations, removal and proper disposal of Lithium-Ion batteries is required. For specific
battery disposal instructions please contact Call2Recycle at 877-723-1297 or visit www.call2recycle.org. For full instructions
on battery removal for recycling visit support.BISSELL.com.

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Handle & Body Brush Roll(s) Trial
Formula(s)
Clean-Out Brush
& Strainer
Docking
Station
Charging
Adapter
What’s in the Box?
User Interface
1. Water Spray Rate Indicator
2. Brush Roll Obstruction Indicator
3. Dirty Water Tank Full/Missing Indicator
4. Error Indicator
5. Battery Level Indicator
6. Power Activation Switch (machine
must be reclined)
7. Water Spray Rate Selection Button
8. Self-Cleaning Cycle Activation Switch
1. Firmly insert the handle into
body of machine until it clicks
into place.
2. Plug charging adapter into
docking station.
3. Plug the adapter into wall
outlet.
4h
4. Place on the docking station
to charge.
5. Fully charge machine before first use. Battery icon lights will
indicate charge.
Assembly & Charging the Battery
Go to support.BISSELL.com for assembly videos.
Low Battery: One battery segment
will flash blue.
Charging Mode: Blue light will flash
according to battery status.
Charging Complete: All three
segments will be solid blue.
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Keep plenty of CrossWave® formulas on hand so you can clean whenever it fits your schedule. Only
use CrossWave formulas in your machine. Other formulas or household cleaners may harm the
machine. Do not use hard floor formula on area rugs or carpet.
WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL
cleaning formula intended for use with the hard floor device.
1. Choose your formula.*
Scan the QR code with your
smartphone camera or visit
BISSELL.com for formulas.
2. The clean water tank is the
top tank on the front of the
machine. Press down on the
button at the top of the tank
and pull to remove.
3. Lift the flap and hold open.
4. Add warm (140°F/60°C
max) tap water as indicated by
the fill line on the tank.
5. Add BISSELL formula as
indicated by the fill lines on the
tank and close flap.
6. Insert tank by lining up
bottom edge and pressing
until it clicks into place.
*Compatible BISSELL formulas include: Multi-Surface, Wood Floor, Area Rug, PET Multi-Surface with Febreze Freshness, Hard Floor Sanitize, PET Clean + Natural Multi-Surface
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.
Filling the Clean Water Tank

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ATTENTION
• This machine is designed to be used on sealed hard floors.
• Do not overwet hardwood floors. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
Cleaning Your Floors
Go to support.BISSELL.com for how-to videos and cleaning tips.
1. Recline the machine. Press
the power button ON.
Note: The unit must be
reclined before power button
will activate.
2. Press the WATER FLOW
button to switch between LO
and HI Modes.
LO Mode: Blue light solid
HI Mode: Blue light solid
3. Solution will dispense
automatically. Make forward
and backward passes to clean
your floors.
4. The dirty water tank
indicator will flash red when
tank is full or removed.
5. Turn the machine OFF by
pressing the power button and
return machine to the upright
position.
Cleaning with Hard Floor Sanitize Formula
Please read “DIRECTIONS FOR USE” on Hard Floor Sanitize label. Use on hard nonporous floors only.
1. Remove visible soil before
cleaning. In HI Mode, make
forward and backward passes.
2. Allow floor to remain
visibly wet with formula for
five minutes. This may require
additional passes in HI mode.
3. In HI Mode, make forward
and backward passes to
extract formula.

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1. Place the machine on the
docking station. Make sure
there is cleaning formula in the
clean water tank and the dirty
water tank is empty.
2. Press the self-cleaning
button to start the cycle. The
button light will pulse while
cycle is running.
3. Once complete, remove the
brush roll to dry. See “After-
Cleaning Care” for instructions.
Using the Self-Cleaning Cycle
1. Empty the dirty water tank.
To remove, press the button on
the top of the tank, grab the
front handle and pull tank out.
2. Hold the top of the tank
near the sides of the filter and
pull up to remove.
3. Use the strainer on the
clean-out brush to strain
debris out of dirty water while
pouring into a utility sink or
similar waste water receptacle.
Dispose of debris in trash and
rinse the tank.
4. Remove the pleated filter
from the top of the tank by
pulling up.
5. Wash filter with warm water
and mild detergent. Rinse the
bottom of the tank cover.
Note: Filter must be
completely dry before
reinstalling.
6. Remove the brush roll cover.
After-Cleaning Care
Go to support.BISSELL.com for a full list of how-to videos.
CONTINUED ON NEXT PAGE

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7. Pull the brush roll tab to
remove. To remove the brush
roll filter, which sits behind the
brush roll, pull up on the black
tab.
8. The brush roll, window and
brush roll filter can be hand
washed. Use the cleaning tool
to scrub parts.
9. Use the hook on the
cleaning tool to remove hair
and debris from brush roll.
10. Remove the machine from
the dock and wipe out the tray.
11. Leave all parts out to
dry for 24 hours before
reassembling.
12. Place the end of the brush
into the left side of the foot.
Press the tab of the brush
down so it locks into place.
13. Replace the brush roll
window by aligning window
with foot. Press the window
down until it clicks into place.
14. Reassemble the dirty
water tank. Note: Filter must
be completely dry before
reinstalling.
15. Insert the bottom of the
tank first. Pivot the top toward
the machine until it clicks into
place.
NOTICE To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting on the dock.
Storing Your Machine
Store your machine in a protected, dry area. Since this product uses water, it must not be stored
where there is danger of freezing. Freezing will damage internal components and may void the
warranty.
After-Cleaning Care (continued)

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Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit support.BISSELL.com or contact Consumer Care.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting on the dock.
Problem Possible Cause Remedies
Machine is not
working.
Dirty water tank full or not seated
properly. Empty and reseat tank.
Brush roll window is not latched in
place. Reinstall brush roll window.
Machine is not reclined. Recline machine before pressing
power button.
Reduced or no
suction
The suction path is blocked. Clean the suction path.
The brush roll is entangled by hair and
other objects. Clean the brush roll.
Abnormal noise in
motor operation The suction path is blocked. Clean the suction path.
Machine is not
charging Adapter not connected to charging station. Check adapter connection to charging base.
Dirty water tank
icon is flashing Tank is full or not installed correctly. Remove, empty and reinstall tank.
Brush roll icon is
flashing The brush roll is entangled by hair and other objects. Clean the brush roll.
Self-cleaning cycle
button is flashing The cleaning cycle was cut off due to full dirty water tank. Remove, empty and reinstall tank.
Can’t complete self-
cleaning cycle
The battery needs to be charged. Fully charge before use.
Clean water tank is empty. Refill tank.
Dirty water tank is full. Empty tank.
Note: Any other servicing should be performed by an authorized service representative.
©2022 BISSELL Inc. All rights reserved.
Part Number 1631845 06/22 RevG
NOTICEDisconnecting the battery will destroy the appliance and invalidate the warranty.
Warranty
Limited 18-month warranty, may vary by state. Visit support.BISSELL.com or call 1-844-383-2630 for
complete warranty information.
Every Purchase Saves Pets™
BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets.
When you buy a BISSELL® product, you help save pets, too. We’re proud to design products that help
make pet messes, odors and pet homelessness disappear. Visit BISSELLsavespets.com to learn more.