Btwin ELOPS 920E User manual

EN - User manual
ELOPS 920E

3
Dear Cu󰘵omers,
Thank you for purchasing a B’TWIN electrically-assi󰘵ed bike. It will introduce you to the joys
of travelling on 2 wheels for your leisure, it will be the mo󰘵 practical and economical way for
you to get around in town and will allow you to burn calories to keep 󰘰t.
We invite you to read this in󰘵ruction manual to get the mo󰘵 out of your B’TWIN electrical-
ly-assi󰘵ed bike.
Never forget that an electrically-assi󰘵ed bike is not a moped. It needs your help to go further,
fa󰘵er and longer.
We sugge󰘵 that you learn how to use your electrically-assi󰘵ed bike in an open area in order
to get used to the feel of the motor kicking in and thus ensure optimum control of your bicycle.
Only use sport mode for your 󰘰r󰘵 kilometres if you are sure that you are able to control your
bike.
Here is what you need to do to get the mo󰘵 out of your ELOPS 920E power-assi󰘵ed bike.
Electrically assi󰘵ed bicycles are heavier than classic pushbikes. Without assi󰘵ance, pedal-
ling can be harder.
You mu󰘵 always make sure you are capable of riding the entire journey without assi󰘵ance,
in case your battery runs 󰘱at.
Important, this in󰄋ruction manual only applies to the electrical characteri󰄋ics of
your bicycle.
You should refer to the B’TWIN user manuals common to all our bicycles that ac-
company this document and are also available on our website www.btwin.com or on
reque󰄋 in our DECATHLON 󰄋ores.

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10 be󰘵 practices for getting the mo󰘵 out of your electrically-assi󰘵ed bicycle.
1. You need to pedal to go further
3,5 - 5 bar
2. In order to improve battery life and e󰘲ciency, pump
the tyres to between 3.5 and 5 bar
< 3 bar
pfff
3. Under-in󰘱ated tyres are more prone to punctures
20° 5°
4. cold weather reduces battery life
5. Overloading the bicycle will reduce the battery life 6. Battery life will drop when cycling uphill
< 3 months
7. The battery mu󰘵 be fully charged at lea󰘵 once every
3 months
> mode 1 < mode 1
8. It is advisable to reduce the power assi󰘵ance mode
when the battery charge is low
9. the battery level indicator is more accurate when the
bike is at a complete 󰘵op
10. Remove the battery before conducting any mainte-
nance work

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PRODUCT DESCRIPTION ............................................................................... 6
Electrically-assi󰄋ed bike technical features ..................................................................... 6
General operation of the electrical assi󰄋ance .................................................................. 6
SCREEN AND CONTROL ELEMENTS ........................................................... 7
Screen data and function .................................................................................................... 7
BATTERY AND CHARGER ............................................................................. 8
Precautions for use .............................................................................................................. 9
In󰄋alling and removing the battery.................................................................................. 11
Recharging the Battery ...................................................................................................... 12
Maintenance and lifetime (warranty conditions) ............................................................. 12
Battery self-diagno󰄋ic....................................................................................................... 13
Putting the battery into hibernation mode ....................................................................... 14
Additional precautions for use ......................................................................................... 15
Maintenance ....................................................................................................................... 16
Displays error code on the control screen ...................................................................... 17
Contents of the commercial warranty for your electrically-assi󰄋ed bike18
TABLE OF CONTENTS

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PRODUCT DESCRIPTION
Electrically-assi󰄋ed bike technical features
A
Rear LED light
B
Battery
C
Screen beam
D
Screen
E
Gear shift aid
F
Front LED light
G
Motor wiring harness
H
Motor
I
Speed sensor + magnet
General operation of the electrical assi󰄋ance
The power-assi󰘵ed bike can be used with or without assi󰘵ance by pressing the ON/OFF button or altering the mo-
des. 0-1-2-3. Power assi󰘵ance will only work if you are pedalling, with a selected mode other than 0. Assi󰘵ance cuts
o󰘯 when the speed is above 25km/h. In case of intensive use and in exceptional climatic conditions, assi󰘵ance may
be cut o󰘯 to safeguard the whole sy󰘵em.
A
BC
D
E
F
G
H
I

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SCREEN AND CONTROL ELEMENTS
Screen data and function
11 7
6
12
10
2
5
3
4
1 13 8 9
6KM
1
Power assi󰘵ance mode (0-1-2-3):
»0» no power assi󰘵ance.
»1» is the default power assi󰘵ance mode.
Each mode corresponds to the maximum assi󰘵ance speeds set out below:
Mode 0 1 2 3
Maximum assi󰄋ance speeds** No assi󰄋an-
ce +50% assi󰄋ance +120% as- si󰄋ance
+190% as-
si󰄋ance
Average autonomous range*** /50 - 90 km
2ON/OFF button:
Switch the electrically-assi󰘵ed bicycle on and o󰘯 by holding the button down for a few seconds.
Scroll through the route information (TRIP, ODO, TRIPtoGO) with a short press.
3«+» button: Step up to the higher power assi󰘵ance mode by brie󰘱y pressing the button
Switch to «walk assi󰘵» mode by holding the button down for a few seconds.
4»-» button:
Step down to the lower assi󰘵ance mode
5
Lighting button
The lighting on the bicycle can be switched on and o󰘯 by brie󰘱y pressing the button
Go to the settings by holding the button down for a few seconds
6Speed indicator**
7
6KM
«Walk assi󰄋» mode:
For walking beside the bicycle in walk assi󰘵 mode, up to 6 km/h, without pedalling. Please note that this mode should not be used when
riding the bicycle
8
ODO: Records the total di󰘵ance travelled. It cannot be reset to zero.
TRIP: Records the partial di󰘵ance travelled.
TRIPtoGO: Remaining di󰘵ance that may be covered with the power assi󰘵ance mode.

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BATTERY AND CHARGER
All the batteries of our electric bicycles use Lithium-Ion cell technology and have no memory e󰘯ect (the battery can be
recharged at any time; no need to wait for it to be completely discharged).
Charge the battery to 100% prior to its 󰄈r󰄋 use.
Battery Charger
Battery 36 V / 11,6 Ah *
Input: 100-240 V
Output: 29.4 V
* At the time of purchase, your 36 V battery is inactive. Plug in your charger to activate it.
Your battery is guaranteed for 2 years or 500 charging and discharging cycles (1 cycle = 1 charge from 0% to 100% +
1 discharge from 100% to 0%) subject to compliance with the proper conditions of use and 󰘵orage.
9Di󰄋ance indicator
10 Units:
kilometres or miles
11 Lighting indicator:
Appears on the screen when the lights are on
12 Five battery levels.
When the battery level is low, the indicator 󰘵arts to 󰘱ash.
13
Additional battery and sy󰄋em information:
Indicates the battery charge level as a percentage
www.supportdecathlon.com
Setting :
Hold the «Lighting» button down for a few seconds to enter or quit the settings
Short press on the «+» or «-» buttons to select the desired setting.
SET 1: Reset the TRIP partial di󰘵ance counter.
SET 2: Choice of units (km/h or mph)
*Check the battery charge indicator when 󰘵ationary. In the event that heavy assi󰘵ance is required, disparities may be
noticed.
** The speed display accuracy is +/-2%.
*** Under the conditions of te󰘵 protocols for a 75kg user, tyre pressures at 4 bar and respecting the 10 good habits

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Precautions for use
+50°
Do not expose to temperatures exceeding 50°C.
< +10°C +10°C / +50°C > +50°C
+10°C
+25°C
Storage conditions:It is essential to 󰘵ore the battery charged and in a dry, cool
place (between +10°C and +25°C), out of sunlight.
< +10°C +10°C / +25°C +25°C
+10°C
+40°C
Charge your battery in a dry environment at a temperature of between +10°C and
40°C.
< +10°C +10°C / +40°C +40°C
Caution: Under certain conditions, the controller, charger and mechanical brake
disc can reach high temperatures.
Never dismantle it.
Do not dispose of the battery in non-suitable containers. Return the used battery to
your Decathlon 󰘵ore for recycling.
Risk of 󰘰re.
Risk of electrocution.
To be handled with care.
Product is sensitive to impacts.
Never short-circuit the battery by connecting the positive and negative terminals.

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Never permit children to play with or handle the battery.
Do not immerse in water.
Do not clean using a high-pressure washer.
Rain resi󰘵ant.
x : 1..... 500
Your battery can be completely charged and drained 500 times.
Hereafter, the capacity and autonomy of the battery is reduced.
Always make sure that the battery and charger are compatible.
+100 V / +240 V Always ensure the charger is compatible with the local electrical grid:
Voltage: 100 V, 240 V maximum.
+50 Hz / +60 Hz
Frequency: 50 Hz minimum, 60 Hz maximum.
Only charge the battery indoors.
Transport by aeroplane is prohibited.
Any failure to comply with the precautions for use will void the manufacturer
warranty.

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In󰄋alling and removing the battery
Insertion:
Prior to inserting your battery into its slot, unlock it
using the key and check that there are no foreign
objects or matter in the battery sheath.
Removal:
Before removing your battery from its location, unlock
with the key and then remove your battery by pulling
it up.
Important notes:
Do not attempt to insert or remove your battery when the lock is locked

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Recharging the Battery
The LED is red as charging 󰘵arts.
Green LED when charging is complete. LED 󰘱ashes red, charging problem,
contact the after-sales service.
Maintenance and lifetime (warranty conditions)
Do not 󰘵ore the discharged battery to prevent deep discharge that may cause
malfunction.
3 months
Charge the battery fully at lea󰘵 once every 3 months.
When 󰘵oring the bicycle for a prolonged period, put the battery in extended
󰘵andby mode (see details p. 14)
6h30

13
Battery self-diagno󰄋ic
6 months
11% - 20%
21% - 40%
41% - 60%
61% - 80%
81% - 100%
Battery recharge is needed urgently
<10%
Undervoltage protection
Temperature protection
Return your battery to your af -
ter-sales service
Short-circuit protection
Other protection
LED o󰘯 LED on LED 󰘱ashing

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Putting the battery into hibernation mode
The battery can be put into hibernation in case of prolonged 󰘵orage (maxi-
mum 1 year).
Press for 10 seconds on the button of the battery until the battery
LEDs go out.
The battery is now in hibernation mode.
Charge the battery with its charger at a power socket to awaken it.

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Additional precautions for use
Always carry out maintenance operations in su󰘲cient light.
Warning, in the event of wheel removal, you mu󰘵 ensure the direction of
rotation of your wheel is correct.
Before each use you mu󰘵 make sure that your brakes and electric sy󰘵em
are working properly
The weight, power, manufacturing year and maximum speed are indicated
on your bicycle’s frame.
As the weight of your bike with electric assi󰘵ance exceeds 15kg, we recom-
mend that 2 persons transport it.
Always wear a helmet when riding your bike.
These electric bikes are designed for persons aged 14 and over.
Caution: in rain, fro󰘵, or snow, you may have less tyre traction.

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P
The bicycle mu󰘵 be parked with its kick󰘵and on 󰘱at, 󰘵able ground or using
a parking device.
Please note: This bike is designed for city use.
The following uses are inappropriate and should be avoided:
Mountain sports - Trekking use
Never modify the bike’s components or electrical sy󰘵em! Any change is
dangerous and prohibited by law.
If a modi󰘰ed bike breaks down or is damaged, Decathlon will in no case take
care of repairs (warranty cancelled)). You will also be legally responsible for
any accident that arises with the bike.
Maintenance
Warning - the maintenance of electrical components requires special skills
and is not carried in 󰘵ores but in Decathlon regional workshops and can
take several days.
All cleaning and electrical or mechanical maintenance mu󰘵 be carried out
with the power switched o󰘯 and the battery removed from the bike!
Maintenance operations speci󰘰c to the electric sy󰘵em mu󰘵 be performed
by trained, quali󰘰ed 󰘵a󰘯. If the chain comes o󰘯, turn the power o󰘯 before
attempting any repairs.
NB: the weight of the bicycle may exceed that of your assembly 󰘵and or
bicycle rack.
6 months
We advise you to bring your electrically-assi󰘵ed bike back to your DECATH-
LON 󰘵ore for its 6-month service.

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Prohibited:cleaning using a high-pressure jet.
Not recommended:cleaning under running water.
Recommended:cleaning using a damp sponge.
The rims are subject to wear which mu󰘵 be checked to ensure they are
intact.
If the bike or battery su󰘯ers a fall, check that your battery is intact.
Caution: the watertightness of your battery is no longer guaranteed following
a fall.
If the battery is physically damaged, go to a DECATHLON workshop for a
battery diagno󰘵ic te󰘵.
For more information on use, maintenance, after-sales services or in case of
que󰘵ions, visit DECATHLON’s support website: www.supportdecathlon.com
or visit a DECATHLON 󰘵ore.
Displays error code on the control screen
If an error code is displayed on your screen, refer to our support website www.supportdecathlon.com or visit your
DECATHLON 󰘵ore.

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CONTENTS OF THE COMMERCIAL WARRANTY FOR YOUR ELECTRI-
CALLY-ASSISTED BIKE
Please ensure that you keep your invoice as proof of purchase.
The bicyle has a lifelong guarantee on the 󰘵ructural components (frame, handlebar 󰘵em, handlebar and saddle-pillar), 2 years on
parts subject to normal wear and tear.
The warranty does not cover damage resulting from misuse, from a failure to respect the precautions for use, from accidents, from
improper use or from commercial use of the bike.
This bike is for personal use only and not for professional use.
The warranty does not cover damage resulting from repairs carried out by persons not authorised by Decathlon.
Each electronic component is permanently sealed. Opening one of these components (battery, battery sheath, controller, screen,
motor) may cause physical injury to persons or damage to the sy󰘵em. Opening or modifying a component in the sy󰘵em will void the
warranty for the bike. The warranty does not cover cracked or broken screens showing visible signs of impacts.
FURTHER DETAILS REGARDING THE LIFETIME WARRANTY ON B’twin BIKES, purchased as of 1 June 2013.
B’twin brand bikes are products designed to provide complete satisfaction to their users. For this reason,
B’twin wishes to commit to the quality and durability of its bikes.
Within this context, B’twin o󰘯ers its clients a lifetime warranty which exclusively covers the following noncarbon parts: frames, rigid
forks (non-suspension forks), handlebars and 󰘵ems 󰘰tted to B’twin brand bikes. This warranty begins on the date of purchase of (a)
B’twin brand bike(s).
It is speci󰘰ed that, for the lifetime warranty to be valid, the buyer mu󰘵:
either have a DECATHLON 󰘵ore loyalty card and regi󰘵er his/her purchase on it at the time of checkout,
or complete the warranty certi󰘰cate available online on the www.btwin.com site within one month of the purchase date. During this re-
gi󰘵ration, the buyer mu󰘵 provide the following information: la󰘵 name, 󰘰r󰘵 name, purchase date, e-mail address, and bicycle tracking
number.
By virtue of this warranty, B’twin o󰘯ers either the replacement by an equivalent of the frame, rigid fork, handlebars or 󰘵em, or their
repair, within a reasonable time period, after being brought to a DECATHLON retail 󰘵ore repair shop. It is speci󰘰ed that travel and
transportation co󰘵s remain the responsibility of the cu󰘵omer.
However, this contractual obligation will not apply in the event of poor maintenance or misuse of B’twin bikes, as de󰘰ned in the user
manual of the product in que󰘵ion.
To bene󰘰t from the warranty covering one of the parts li󰘵ed above, you mu󰘵 simply visit the repair shop of a DECATHLON retail
󰘵ore, bringing either your DECATHLON 󰘵ore loyalty card or your warranty certi󰘰cate with you.
B’twin reserves the right to verify that all conditions of the lifetime warranty have been met and to implement all due necessary mea-
sures to verify this.
It is also speci󰘰ed that the lifetime warranty does not exclude the application of the legal guarantee(s) provided for under the French
Consumer Code (Code de la consommation) and Civil Code (Code civil), namely:
Article L. 211-4 of the Consumer Code: «The seller mu󰘵 deliver goods in conformity with the contract and take responsibility for any
lack of conformity present at the time of delivery. The seller is also held liable for any lack of conformity caused by the packaging, the
assembly in󰘵ructions or the in󰘵allation if he/she was made responsible for the latter under the contract or if it was conducted under
his/her responsibility».
Article L. 211-5 of the Consumer Code: «To be compliant with the contract, goods mu󰘵:
Be suitable for the use normally expected for similar goods and, if necessary:
match the description provided by the seller and possess the qualities that he/she presented to the buyer in the form of a sample or a
model;
display the qualities that a buyer can legitimately expect in view of public 󰘵atements made by the seller, the producer, or his/her
representative, notably in advertising or labelling;
Or display the features de󰘰ned by a mutual agreement between the parties or be suitable for any special use sought by the buyer,
made known to, and agreed upon by, the seller».
Article L. 211-12 of the Consumer Code: «Legal action prompted by lack of conformity lapses two years after the date of delivery of
the goods.»
Article 1641 of the Civil Code: «The seller is bound to the warranty on account of hidden defects of the item sold which render it un󰘰t
for the use for which it was intended, or which so impair that use that the buyer would not have acquired it, or would only have paid a
lesser price for it, had he/she been aware of them.
Article 1648 paragraph 1 of the Civil Code: «Legal action prompted by unacceptable defects mu󰘵 be brought by the buyer within a
period of two years from the date of discovery of the defect».

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<ENL> For more information on use, maintenance, after-sales services or in case of
questions, visit DECATHLON’s support website: www.supportdecathlon.com
or visit a DECATHLON store. </ENL>