Btwin HOPTOWN 500E User manual

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Pack .ref : 2131612
EN
User manual
Hoptown 500E

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Dear Cu󰘵omers,
Thank you for purchasing a B’TWIN electrically-assi󰘵ed bike. It will introduce you
to the joys of travelling on 2 wheels for your leisure, it will be the mo󰘵 practical and
economical way for you to get around in town and will allow you to burn calories to
keep 󰘰t. We invite you to read this in󰘵ruction manual to get the mo󰘵 out of your
B’TWIN electrically-assi󰘵ed bike. Never forget that an electrically-assi󰘵ed bike is
not a moped. It needs your help to go further, fa󰘵er and longer. We sugge󰘵 that you
learn how to use your electrically-assi󰘵ed bike in an open area in order to get used to
the feel of the motor kicking in and thus ensure optimum control of your bicycle. Only
use sport mode for your 󰘰r󰘵 kilometres if you are sure that you are able to control
your bike. Here are the 10 commandments to get the be󰘵 use of your B’TWIN elec-
trically-assi󰘵ed bicycle.
Electrically assi󰘵ed bicycles are heavier than classic pushbikes. Without assi󰘵ance,
pedalling can be harder. You mu󰘵 always make sure you are capable of riding the
entire journey without assi󰘵ance, in case your battery runs 󰘱at.
Important, this in󰄋ruction manual only applies to the electrical characteris-
tics of your bicycle. You mu󰄋 refer to the B’TWIN user guide and warranty
in󰄋ructions that are shared by all of our bikes and which are provided with
this document. They can also be found on our website at www.btwin.com or
reque󰄋ed at our DECATHLON 󰄋ores.

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10 be󰄋 practices for getting the mo󰄋 out of your electrically-assi󰄋ed bicycle.
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pedal or you won’t get far
2
in󰘱ate the tyres or you won’t get far
3> 3,5 ─ 4,5 bar < 3 bar
pfff
in󰘱ate the tyres or you will get a 󰘱at
4
20° 5°
your battery life will be reduced in cold weather
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your battery life will be reduced if the bike is over-
loaded
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80%
x3
95%
x4
100%
x5
your battery will reach 100% capacity after 5
complete charges
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your battery life will be reduced by uphill climbs
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< 3 months > 3 months
you will recharge your battery completely every 3
months
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> mode 1 < mode 1
when your battery is low, you
should decrease your assistance
mode
9’
the battery level indicator is
more accurate when the bike is
at a complete stop
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you will remove your battery
prior to each maintenance
operation

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TABLE OF CONTENTS
PRODUCT DESCRIPTION ................................... 6
Electrically-assi󰄋ed bike technical features ......................6
General operation of the electrical assi󰄋ance ...................6
SCREEN AND CONTROL ELEMENTS ............... 7
Screen data and function .....................................................7
BATTERY AND CHARGER .................................. 8
Precautions for use ...............................................................9
In󰄋alling and removing the battery ...................................11
Recharging the Battery .......................................................12
Maintenance and lifetime (warranty conditions) ..............12
Additional precautions for use ..........................................13
Maintenance .........................................................................14

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PRODUCT DESCRIPTION
Electrically-assi󰄋ed bike technical features
A
B
C
D
E
F
G
H
I
ARear LED light
BBattery and controller
CBeam + connectors: brakes / control screen
DControl screen
EBraking detector
FFront LED light
GMotor wiring harness
HMotor
IPedalling detector
General operation of the electrical assi󰄋ance
The electrically-assi󰘵ed bike can be used with or without assi󰘵ance by pressing
the ON/OFF button. Always lock the battery with the key when in use. The electrical
assi󰘵ance will only operate if you pedal. The assi󰘵ance will switch o󰘯 the moment
either of the two brake levers is depressed or the speed reaches more than 25
km/h. It will then re󰘵art automatically when below 23 km/h. In order to preserve bat-
tery life, the bike is equipped with a «power» limiter that limits assi󰘵ance when the
motor is under heavy 󰘵rain. During intensive use and in exceptional weather condi-
tions, the assi󰘵ance may switch o󰘯 to safeguard the entire sy󰘵em.

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SCREEN AND CONTROL ELEMENTS
Screen data and function
m ode
eco
normal
sport
2
5
3
4
1Assi󰄋ance mode :
Each mode corresponds to the maximum assi󰘵ance speeds given below***: :
Mode o󰓐 eco normal sport
Maximum assi󰄋ance speeds*** 0 km/h 17 km/h 22 km/h 25 km/h
Average autonomous range*** / 15 - 25 km
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ON/OFF button:
Switch the electrically-assi󰘵ed bike on and o󰘯 with a short press on the
ON/OFF button..
3Lighting button:
Switch the bike lights on and o󰘯.
4MODE button:
Select the assi󰘵ance mode with a short press.
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Battery level*:
Four battery levels.
When the battery level is too low:
the indicator will 󰘵art to 󰘱ash..
*Check the battery charge indicator when 󰘵ationary. In the event that heavy assi󰘵ance is
required, disparities may be noticed.
** The speed display accuracy is +/-2%.
*** Under the conditions of te󰘵 protocols for a 75kg user, tyre pressures at 4 bar and res-
pecting the 10 good habits

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BATTERY AND CHARGER
All our electric bike batteries use lithium-ion technology and are not subject to the memory
e󰘯ect.
Recharging the battery after each use is recommended.
Charge the battery to 100% prior to its 󰄈r󰄋 use.
Battery Charger
Battery 24 V / 6 Ah *
Input: 100-240 V
Output: 29.4 V
* At the time of purchase, your 24 V battery is inactive. Plug in your charger to activate
it.
Your battery will have 100% autonomy after 5 full charges.
80%
x3
95%
x4 x5
100%
Your battery is guaranteed for up to 500 charging and discharging cycles (1 cycle = 1
charge and discharge) subject to compliance with the conditions of correct usage and 󰘵o-
rage.

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Precautions for use
+50°
Do not expose to temperatures exceeding 50°C.
< +10°C +10°C / +50°C > +50°C
+10°C
+25°C
Storage conditions:
It is essential to 󰘵ore the battery charged and in a dry, cool
place (between +10°C and +25°C), out of sunlight.
< +10°C +10°C / +25°C > +25°C
+10°C
+40°C
Charge your battery in a dry environment at a temperature
of between +10°C and 40°C.
< +10°C +10°C / +40°C > +40°C
Important:
Under certain exceptional conditions, the controller may
reach high temperatures.
Never dismantle it.
Do not dispose of the battery in non-suitable containers.
Return the used battery to your Decathlon 󰘵ore for recy-
cling.
Risk of 󰘰re.
Risk of electrocution.
To be handled with care.
Product is sensitive to impacts.
Never short-circuit the battery by connecting the positive
and negative terminals.

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Never permit children to play with or handle the battery.
Do not immerse in water.
Do not clean using a high-pressure washer.
Rain resi󰘵ant.
x : 1..... 500
Your battery can be completely charged and drained 500
times.
Hereafter, the capacity and autonomy of the battery is re-
duced.
Always make sure that the battery and charger are compa-
tible.
+100 V / +240 V Always ensure the charger is compatible with the local
electrical grid:
Voltage: 100 V, 240 V maximum.
+50 Hz / +60 Hz
Frequency: 50 Hz minimum, 60 Hz maximum.
Only charge the battery indoors.
Transport by aeroplane is prohibited.
Any failure to comply with the precautions for use will void
the manufacturer warranty.

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In󰄋alling and removing the battery
Insertion:
Prior to inserting your battery into its slot, unlock it using the key and check that there are
no foreign objects or matter in the battery sheath. Then turn on the power switch.
Removal:
Prior to removing your battery from its slot, unlock it by lifting the loop of the battery.
Important notes:
Do not attempt to insert or remove your battery when the loop is lowered (vertical position).
You risk breaking the security lock on your battery.

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Recharging the Battery
The LED is red as charging 󰘵arts.
Green LED when charging is complete. LED flashes red, charging problem,
contact the after-sales service.
Maintenance and lifetime (warranty conditions)
Do not 󰘵ore the discharged battery to prevent deep
discharge that may cause malfunction.
3 months
In cases of extended 󰘵orage, recharge the battery once
every 3 months.
6 months
It is recommended that you completely charge the battery
and then completely discharge it every 6 months.

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Additional precautions for use
Always carry out maintenance operations in su󰘲cient light.
Warning, in the event of wheel removal, you mu󰘵 ensure
the direction of rotation of your wheel is correct.
Before each use you mu󰘵 make sure that your brakes and
electric sy󰘵em are working properly
The weight, power, manufacturing year and maximum
speed are indicated on your bicycle’s frame.
As the weight of your bike with electric assi󰘵ance exceeds
15kg, we recommend that 2 persons transport it.
Always wear a helmet when riding your bike.
These electric bikes are designed for persons aged 14 and
over.
Caution: in rain, fro󰘵, or snow, you may have less tyre
traction.

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The bicycle mu󰘵 be parked with its kick󰘵and on 󰘱at,
󰘵able ground or using a parking device.
Maintenance
Warning - the maintenance of electrical components re-
quires special skills and is not carried in 󰘵ores but in De-
cathlon regional workshops and can take several days.
All cleaning and electrical or mechanical maintenance
mu󰘵 be carried out with the power switched o󰘯 and the
battery removed from the bike!
Maintenance operations speci󰘰c to the electric sy󰘵em
mu󰘵 be performed by trained, quali󰘰ed 󰘵a󰘯. If the chain
comes o󰘯, turn the power o󰘯 before attempting any re-
pairs.
NB: the weight of the bicycle may exceed that of your as-
sembly 󰘵and or bicycle rack.
6 months
We advise you to bring your electrically-assi󰘵ed bike back
to your DECATHLON 󰘵ore for its 6-month service.
You mu󰘵 refer to the B’twin user guide and warranty ins-
tructions that are shared by all of our bikes and which are
provided with this document. They can also be found on
our website www.btwin.com or by reque󰘵 from our DECA-
THLON 󰘵ores.
Prohibited: cleaning using a high-pressure jet.
Not recommended: cleaning under running water.
Recommended: cleaning using a damp sponge.

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The rims are subject to wear which mu󰘵 be checked to
ensure they are intact.
The motorised wheel is also subject to higher 󰘵ress than
a 󰘵andard bike wheel, and although it is reinforced, it is
possible that spokes may break. If a spoke breaks, contact
your DECATHLON 󰘵ore.
If the bike or battery su󰘯ers a fall, check that your battery
is intact.
Caution: the watertightness of your battery is no longer
guaranteed following a fall.

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