Canon CX-G2400 User manual

GettingStartedGuide
COLOR CARD PRINTER
Read this guide rst.
Please read this guide before operating this product.
When nished reading, store it in a safe place for future reference.
CX-G2400

■Conventions
WARNING
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
To use the machine safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the
machine safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine
correctly, and avoid damage to the machine or property.
NOTE
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes
is highly recommended.
Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the
described operations.
■Sample Screens
The sample CX-2400 printer driver screens displayed in this manual were created with Windows 10.
■Trademarks
• Canon and the Canon logo are registered trademarks of Canon Inc.
• Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries.
• Adobe and Acrobat are trademarks or registered trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
• Other brand and product names may be trademarks or registered trademarks of their respective companies.
■Abbreviations
Throughout this document the following abbreviations are used in text.
• Microsoft Windows 10 is abbreviated as “Windows 10”
• Microsoft Windows 8.1 is abbreviated as “Windows 8.1”
• Microsoft Windows 7 is abbreviated as “Windows 7”
• Microsoft Windows is abbreviated as “Windows”

1
Setup Flow
Step 1 Preparation for Installation (P. 2 )
Step 2 Installing Printer (P. 6 )
Step 4 Connecting Power Cord (P. 11 )
Step 6 Installing Software (P. 14 )
⿟USB Connection (P. 15 )
⿟LAN Connection (P. 23 )
⿟Installing User’s Guide (P. 34 )
Step 3 Installing Ink Tanks (P. 8 )
Step 5 Turning on Printer (P. 12 )
Setup Complete

2
Step 1. Preparing for Installation
1 Checking Installation Site.
Check the following conditions to determine the installation site.
• Installation space
180 mm
(7.0 inch)
860 mm
(33.8 inch)
310 mm
(12.2 inch)
400 mm
(15.7 inch)
• Temperature and humidity
Temperature: 15 to 30 degrees Celsius (59 to 86 degrees Fahrenheit)
Humidity: 10% to 80% (no condensation)
• Power supply
Use a 1.5A or higher outlet cable.
WARNING
• Do not place the following objects on the printer:
- Necklaces and other metal objects.
- Cups, vases, flowerpots, and other containers filled with water or liquids.
If such an object is brought into contact with the electrical parts inside the printer, this could cause
a fire or electrical shock. If an object enters the inside of the printer, turn the printer off immediately,
disconnect the power plug from the power outlet and contact your place of purchase.

3
• The electrical contacts inside the printer become extremely hot during normal operation. To avoid
causing a fire, never store flammable substances like alcohol, thinner, etc. near the printer.
CAUTION
• Do not install the printer in the following locations:
- A damp or dusty location.
- A location exposed to oily smoke or steam; e.g., near a countertop or humidifier.
- A location exposed to rain or snow.
- A location exposed to salty wind.
- A location subject to high temperatures.
- A location near open flames.
• Do not place the printer in an unstable location; e.g., on a wobbling or inclined table, or a location
subject to frequent vibrations. The printer could fall down or fall over, resulting in personal injury.
• Never place the printer where it will be exposed to rapid changes in temperature, such as in direct
sunlight, near an air conditioner, or in a car on a hot day. This could cause a fire or damage to the printer.

4
2 Verify that all of the following accessories are in the box.
• Printer • Ink tanks • AC adapter
• 120V Power cord • Stacker
• Getting Started Guide (this document)
• Basic Operation Guide
• Printer Software CD-ROM (containing the printer driver and User's Guide)
• Warranty
• Other documents
NOTE
• Keep the shipping box, packing materials and protectors for future use, for example, storage or transportation of
the printer.
• If any accessory is missing or damaged, contact your place of purchase.
• USB and LAN cables are not supplied with the printer.
• Use a Category 5eor better twisted pair ethernet cable.

5
• Cyan ink may be absorbed in the ink absorber (A) inside the
transport unit. This is due to ink used in the manufacturing
process and does not signify a printer problem.
• To maintain print quality, this product absorbs excessive ink
produced during printing in an ink absorber. As you use the
printer, ink will gradually adhere to the ink absorber.
A

6
Step 2. Installing the Printer
1 Remove the printer from the box.
1. Open the plastic bag.
2. Remove the printer from the plastic bag.
⿟As shown in the figure, securely hold the printer
with both hands when removing the printer
from the bag.
CAUTION
• To avoid dropping the printer, securely hold it with both hands.
• Do not hold the printer by the feeder lift tray, doing so may break the
tray and cause the printer to drop. This may lead to injury.
2 Remove all pieces of orange tape.

7
3 Remove all orange protectors.
1. Open the ink tank cover.
A
2. Move the lock lever (A) in the direction of
the arrow.
B
3. Remove the protectors.
⿟Press and raise the lock knob (B) to remove the
protector.
⿟Dispose the protectors according to local laws
and regulations.
IMPORTANT
• Be careful, ink adhered on the protectors could stain clothes or the area surrounding the printer.

8
Step 3. Installing the Ink Tanks
1 Preparing the ink tanks.
1. Remove each ink tank from the plastic bag.
2. Remove the orange protective cap as shown
in the figure.
⿟When removing the protective cap, be sure to hold
the ink tank as illustrated to avoid getting ink on
your fingers.
⿟Dispose the removed protective cap according to
local laws and regulations.
IMPORTANT
• Do not press on the sides of the ink tank as ink could come out.

9
• Do not touch the ink tank electric contacts. The printer could fail in
operation/printing.
• After removing the protective cap, do not touch the ink supply opening.
Ink could not be supplied properly.
• After removing the protective cap, do not shake the ink tank with the ink
supply opening down. Ink leaking from the ink supply opening could stain
your clothes or the area around the printer.
• Be careful to ensure that ink adhered on the removed protective cap does not get on your clothes or the area
surrounding the printer.
2 Install each ink tank in the printer according to the color indicated on the label.
1. Insert the ink tank in the slot in the printer
with the ink supply opening down.
⿟Prior to installing each ink tank, verify the color
matches up with the color indicated on the
label.
2. Press on the top of the ink tank until the
ink tank clicks.

10
BKM CY
3. Repeat Steps 1-2 for the remaining ink
tanks.
⿟Before installing each ink tank, confirm the ink
color according to the label.
⿟Installation positions of the ink tanks are
indicated in the adjacent illustration.
IMPORTANT
• Install each ink tank in the printer according to the color indicated on the label.
If any ink tank is installed at a wrong position, the printer cannot print. In addition, ink colors could be mixed,
resulting in poor print quality.
• The printer cannot print until all ink tanks are properly installed.
3 Close the ink tank cover.

11
Step 4. Connecting the Power Cord
1 Connect the power cord to the printer.
1. Joint the connector of the power cord to
the inlet of AC adapter.
2. Connect the plug of AC adapter to the
printer inlet.
2 Insert the power plug of the power cord in the outlet.
CAUTION
• When disconnecting AC adapter from the printer, be sure to remove the power plug from the power
outlet first. If the connection terminal of AC adapter is brought into contact with any metallic part when
the power plug is still connected to the power outlet, a fire or an electric shock could result.

12
Step 5. Turning the Printer On
1 Press Power Key.
⿟When the printer is turned on, the feeder lift
tray lowers.
⿟The printer starts the initial set up operation.
It will last approximately 20 min.
CAUTION
• When the feeder lift tray is moving, do not touch it. Also, do not insert hand or place objects below the
tray. Doing so can cause injury or malfunction.
IMPORTANT
• When the status lamp (green) is blinking, the printer is preparing to print. Until the status lamp has gone from
blinking to solid green, adhere to the follow precautions. Should any of the below occur, the initial set up will be
interrupted.
-Do not turn off the printer.
- Do not open/close the ink tank cover and the transport unit lever.
- Do not operate other controls and components of the printer.
• Follow the below procedure if the initial set up is interrupted.
-If the printer has been turned off, turn it on again.
-If the ink tank cover or the transport unit lever has been opened, close it.
• When the status lamp is lit (orange), any ink tank may be installed in the wrong position.
-Confirm that the ink tank is installed in the correct position. When the ink tank cover is closed, the printer will
begin the initial set up.
-If any ink tank is installed in the wrong position, ink colors may be mixed. In this case, execute [Shipping The

13
Printer] from the printer driver to remove the ink from the print head. For how to execute [Shipping The
Printer], refer to “Shipping the Printer” in User’s Guide.
• After completion of the initial set up, go through the step described in Step 6, “Installing Software.”
NOTE
• When the printer is turned on for the first time, some ink from each color will be consumed. If the initial set up is
interrupted, it will have to restart and additional ink may be consumed.

14
Step 6. Installing the Software
The printer can be connected to a computer with a USB connection or an Ethernet local area network (LAN)
connection.
●To connect the printer with a USB cable, please read: Using the Printer via a USB Cable (P.14)
●To connect the printer to an Ethernet local area network, please read: Using the Printer via a LAN
Cable (P.22)
■System Requirements
The printer driver and User’s Guide require a personal computer with the following system requirements:
• Operating system (OS)
Windows 10 (64bit/32bit)
Windows 8.1 (64bit/32bit)
Windows 7 (64bit/32bit)
• Hard disk space
Printer driver: 30 MB or more
User’s Guide: 15 MB or more
■Using the Printer via a USB Cable
1 Turn off the printer.
1. Press and hold Power Key until Status Lamp
turns off.
⿟When Power Lamp stops blinking, the printer is
turned off.

15
IMPORTANT
• Do not connect the printer to the computer with a USB cable at this time.
2 Log on to the computer as a user with administrative privileges.
IMPORTANT
• Log on to the computer as a user with administrative privileges.
• Terminate in advance the virus detection program and other programs resident in the system, if any.
3 Set the supplied CD-ROM in CD-ROM drive.
2
1. Insert the supplied “Printer Software CD-
ROM” into CD-ROM drive.
⿟[Auto Play] screen appears.
2. Click [Run autoplay.exe].
⿟If [User Account Control] dialog box appears,
click [Yes].
NOTE
• If [Auto Play] screen does not appear:
Carry out the following operation:
1. Double-click CD-ROM drive icon in [This PC] (or [Computer]).
2. Double-click [autoplay.exe].

16
4 Install the printer driver.
1
1. Click [Install the printer driver].
2
2. Click [OK].
3
4
3. Select [Agree].
⿟Confirm the software license agreement
carefully.
4. Click [Next].

17
5
5. Click [Next].
⿟Confirm the cautions.
7
6
6. Select [Connect via USB or existing port.]
7. Click [Next].
8
9
10
8. To change the printer name, enter a new
printer name.
9. When not using the printer as the default
printer, uncheck [Set as the default
printer] checkbox.
10. Click [Next].

18
11
12
11. Check [Always trust software from
"CANON FINETECH NISCA INC."]
checkbox.
12. Click [Install].
5 When “Confirmation of the connection method” screen appears, connect the printer to
the computer with the USB cable.
⿟To select a connection destination port, click
[Select manually...], and then select it.
⿟The selected destination port can be changed
after completing of installation of the printer
driver.
1. Connect the printer to the computer
with a USB cable.
2. Secure the USB cable in place with the
clamp (A).
⿟If using a USB cable with a core, it may not be
possible to set the cable with the clamp. In this
case, allow some slack from the cable and insert
it in the groove on the rear panel.
A1
2