Cardinal Health ALLY User manual

Cardinal Health™ ALLY™/ALLY TO GO™
Negative Pressure Wound Therapy
Patient Quick
Reference Guide
Troubleshooting Alerts
If the ALLY™/ALLY TO GO™ begins to alert, refer to the Troubleshooting section.
Turning ALLY™/ALLY TO GO™ ON
Press the ON Button to start therapy.
Turning ALLY™/ALLY TO GO™ OFF
Press the OFF Button to stop therapy. The display ashes“o-f-f”three times before
the ALLY™/ALLY TO GO™ turns o.
About Your Cardinal Health™ ALLY™/ALLY TO GO™
Negative Pressure Wound Therapy Device
The ALLY™/ALLYTO GO™ removes uid from a wound by using carefully
controlled suction.
NOTE: Please refer to the Cardinal Health™ ALLY™/ALLY TO GO™ NPWT
Patient User Manual for detailed instructions. Electronic copies can be found
at cardinalhealth.com by searching ALLY™/ALLYTO GO™ NPWT Patient User
Manual. Printed copies are available upon request.
For assistance with the Cardinal Health™ ALLY™/ALLY TO GO™,
please contact 1.866.484.6798.
Things you need to know about your ALLY™/ALLY TO GO™
• Do not allow the ALLY™/ALLY TO GO™ to get wet. Disconnect the tubing from the
canister if you take a bath or shower.
• Keep the ALLY™/ALLY TO GO™ plugged in whenever possible to keep the battery fully
charged. Always take the A.C. Power Adapter with you when you leave home.
• Keep the ALLY™/ALLY TO GO™ upright to avoid a false Canister Full alert.
• Keep the ALLY™/ALLY TO GO™ turned on at all times unless there is bleeding from
the wound or instructed by your healthcare professional.
• Do not change the settings on the ALLY™/ALLY TO GO™ unless you are told to do
so by your healthcare professional.
• The ALLY™/ALLY TO GO™ can only be prescribed by your
healthcare professional.
Changing the Canister
Clamp the tubing closed.
Turn ALLY™/ALLY TO GO™ o by pressing the OFF Button.
Gently twist the blue Twist N’Connect™ end of the tubing
counterclockwise and pull to remove the tubing from the canister.
Press the Canister Release Button found above the canister. Grasp the canister
at the bottom and pull downward.
Cap the canister. Ask your healthcare professional how to properly dispose
of a used canister.
Hold the new, unused canister at the bottom and slide upwards.
Align the two ports on the canister lid to the two ports in the
ALLY™/ALLY TO GO™ and press the canister upwards until it“clicks”into place.
Reconnect the tubing to the canister by gently lining up the blueTwist N’
Connect™ end of the tubing to the Twist N’Connect™ port on the canister,
push down and twist clockwise to lock into place.
Reopen the tubing clamp.
Turn the device on by pressing the ON Button.
1
2
3
4
5
6
7
8
9
10
Canister Release Button
OFF Button
Intermittent Mode
Battery Charging Port
ON/Mute Button
Pressure Settings
Alert Display
Power/Charging Status

Cardinal Health
Waukegan, IL 60085 USA
Rev C 2019-05 • cardinalhealth.com
68-08-0011
© 2019 Cardinal Health. All Rights Reserved. CARDINAL HEALTH, the Cardinal Health LOGO, ALLY, ALLY TO GO and
TWIST N’CONNECT are trademarks or registered trademarks of Cardinal Health and may be registered in the US and/or in
other countries. All other marks are the property of their respective owners. US Pat. 7,608,066
REF 68-8888, 48-0010
Troubleshooting
WHAT YOU
SEE/HEAR
4. Service Timer
BLINK FOUR BEEPS BLINK
++
WHAT TO DO
Keep the ALLY™/ALLY TO GO™ plugged into an outlet to keep the battery charged.
Do not turn o the ALLY™/ALLY TO GO™. If the ALLY™/ALLY TO GO™ is turned o during
this alert, it cannot be turned back on. Contact your healthcareprofessional
immediately to ensure your therapy is not interrupted.
WHAT YOU
SEE/HEAR
3. Battery Low
BLINK
Plug A.C. Power Adapter into outlet. Wait 30 seconds
THREE BEEPS BLINK
++
WHAT TO DO
1
If you see: If you see/hear:
SOLID LIGHT
ALLY™/ALLY TO GO™ is plugged in.
2
THREE BEEPS +
“3” BLINKING in Alert Display
Call Cardinal Health
at 1.866.484.6798
Power is connected.
Battery is charging.
Battery
Charging
Port
+
WHAT YOU
SEE/HEAR
1. Low Pressure/Leak
BLINK
Push up
on bottom
of canister.
Wait 30 seconds
BEEP BLINK
++
WHAT TO DO
1
If you see: If you see/hear:
SOLID LIGHT
2
ON BLINK + BEEP +
“1” BLINKING in Alert Display
Call Cardinal Health
at 1.866.484.6798
Low Pressure/Leak
is xed.
+ +
WHAT TO DO
WHAT TO DO
2. Canister Full/Blockage - with clamp
2. Canister Full/Blockage - without clamp
If alert
continues,
go to step 3.
Turn ON.
2
2
If alert
stays on, go
to step 5.
4
Make sure
clamp is
OPEN.
1
1
Wait
30 seconds
Wait
30 seconds
Wait
30 seconds
Look for kinks in
tubing. Unkink
if found.
3
Turn ON.
8
Clamp tubing and remove
canister (see “Changing the
Canister” on front page).
6
Replace with new canister,
reattach tubing and open clamp
(see “Changing the Canister” on front page).
7
Turn OFF.
5
If you see:
If you see:
If you see/hear:
If you see/hear:
Canister Full/Blockage
is xed.
Canister Full/Blockage
is xed.
BLINK BLINK
9
Wait
1 minute
WHAT YOU
SEE/HEAR
WHAT YOU
SEE/HEAR
BLINK
BLINK
TWO BEEPS
TWO BEEPS
BLINK
BLINK
+
+
+
+
BEEP
Call Cardinal Health
at 1.866.484.6798
Call Cardinal Health at 1.866.484.6798
SOLID LIGHT
SOLID LIGHT
+ +
WHAT YOU
SEE/HEAR
5. Intermittent Mode
BLINK BLINK
+
WHAT TO DO
ALLY™/ALLY TO GO™ makes more noise every 5 minutes when in Intermittent Mode.
No troubleshooting needed. For more information, contact your healthcare professional.
First, look at the canister to see if it is full. If the canister is full, change
the canister (see “Changing the Canister” on front page). If the canister
is not full, proceed with the steps below.
First, look at the canister to see if it is full. If the canister is full, change
the canister (see “Changing the Canister” on front page). If the canister
is not full, proceed with the steps below.
+ +
BLINK BLINKBEEP
NOTE: A false Canister Full/Blockage alert can occur if drainage moves into the canister while the
ALLY™/ALLY TO GO™ is lying on its front (the button side) or if it is turned upside down. If this occurs,
you must change the canister to resume device operation. Always keep the ALLY™/ALLY TO GO™ upright.