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3. Operating Instructions
3.2 Troubleshooting Guide
To clear an alert, use the Troubleshooting table below. To manually reset an alert, turn the SVED® OFF then ON.
The alert will clear when the power is cycled.
What you see
or hear
Problem What to do More information
OFF Button is ashing.
Single beep.
The battery is low and has
approximately 30 minutes
before the battery will be
too low to support continued
operation of the SVED®.
Plug in the SVED. A green light shows next to Plugged
In indicator and a yellow light next to Battery Charging
indicates that power is going to the SVED®.The yellow light
turns o after the battery is fully charged.
Use only the A.C. Power Adapter
that came with the SVED. If the alert
continues or a replacement A.C. Power
Adapter is needed, call Cardinal Health at
1.866.484.6798 for more assistance.
LOW PRESSURE/LEAK
indicator is lit.
Single beep.
Pressure Setting Button
is ashing.
SVED® is making noise.
There is an air leak in either
the dressing or the tubing
connections.
Leaks often occur over areas
of moist skin, creases or
folds in skin and wrinkles in
the dressing.They can occur
if the dressing snags on
clothing or bed sheets.
• Clamp the tubing.
• If the Low Pressure/Leak light stops, there is a leak between
the clamp and the dressing — often in the dressing.
Reopen the clamp before addressing the leak.
• Gently press around drape to check for leaks. If leak is
found, patch with extra drape material or drape strips.
• If Low Pressure/Leak Alert continues, there is a leak
between the clamp and the SVED®. Check the tubing
connection at the canister. Check to ensure that the canister
is fully seated and locked. Check for cracks in the canister or
lid separation. If found, replace the canister.
• Open the clamp.
Once the leak is found and sealed,
the alert resets, the Pressure Setting
Button quits ashing and the SVED®
becomes quiet.
If alert continues, call Cardinal Health at
1.866.484.6798 for more assistance.
CANISTER FULL indicator
is lit.
Single beep.
The canister is full. •Visually assess the canister to see if full.
If the canister is full, change the canister.
• If the canister is not full, turn the SVED® o by pressing
the OFF Button and then turn the SVED® back on to
resume therapy.
The Canister Full alert begins when the
canister is 90 percent full, but the SVED®
continues to work until the canister
completely lls. If the SVED® device is
placed on its front, uid entering the
canister will cause a false Canister Full
Alert and the canister must be changed.
If alert continues, call Cardinal Health at
1.866.484.6798 for more assistance.
Pressure will not
change.
Pressure Setting has been
locked by the clinician.
No action needed. Pressure Setting can only be changed per
a healthcare professional’s orders.
SVED® is quiet and uid
is not moving in the
tubing.
This is NOT a problem.
The dressing has a good seal
and the SVED® is maintaining
target pressure.
No action needed. When the dressing has a good seal,
uid may be removed from the wound
and stay in the tubing.The foam will be
compressed normally and the SVED® is
quiet.
Your healthcare professional will change
the SVED® if required.
ON Button is ashing.
The SVED® is making
more noise every ve
minutes.
This is NOT a problem.
The SVED® is in Intermittent
Mode.
No action needed. Intermittent Mode maintains target
pressure for 5 minutes and decreases to
-25mmHg for 2 minutes.
CAUTION: In the event of an emergency, please contact your treating physician, caregiver, or your local emergency responders.
NOTE: If an alert persists and cannot be resolved, please contact Cardinal Health Customer Service at 1.866.484.6798 for
further assistance.