Cardinal Health Kangaroo Joey Assembly instructions

What the alerts mean
If there is an issue with the Kangaroo™ Joey Enteral Feeding Pump,
an alert will appear on the screen along with a red or yellow light.
Kangaroo™ Joey Enteral Feeding Pump
Hold error
The pump has been in Holding mode
for more than 10 minutes.
Press >Continue to return to Holding screen or press
and hold the >Power button to turn o. Several
options are available from the Holding screen, such
as Run and Adjust Settings.
Feed error
There is a clog in the tubing between the bag
and the pump, or the bag is empty.
First, see if the bag is empty and rell. Then, check for a
clog. Check the valve pocket in the pump set loading
area for dampness or dirt. If the error can’t be resolved,
load a new feeding set, prime it, and press >Continue
to restart the feeding.
Flow error
There is a clog in the tubing between
the pump and the patient.
Check the tubing. If the tube can’t be cleared, load
a new feeding set, prime it, and press >Continue
to restart the feeding.
Pump Set use >24 hours
The feeding set has been in use beyond
the recommended length of time.
When this warning message blinks, it’s recommended
that the feeding set be replaced.
Pump Set dislodged
The feeding set is not properly loaded to
the pump.
Open the door and check the areas where the pump
set is loaded on the pump, reload the feeding set, and
restart the pump to continue.
Battery low
The battery is not charged enough to operate
the pump.
Immediately plug the pump into an outlet to recharge
battery and power the pump.
Troubleshooting tips:

If you’re still having trouble
You can nd more information, including a full list of alerts and
system error codes in your Kangaroo™ Joey Enteral Feed and Flush
Pump with Pole Clamp Operation and Service Manual that came with
your pump or is available at www.cardinalhealth.com/kangaroo.
Contact your home healthcare provider or Cardinal Health
customer service for any further questions you may have.
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trademarks or registered trademarks of Cardinal Health and may be registered in the US and/or in other countries.
Lit. No. 2MS19-1074658 (12/2019)
Rotor error
The feeding set tubing is not properly loaded
on the rotor or other unusual rotor operating
condition.
Check that the tubing is loaded on the rotor
and that it’s not damaged, torn, etc. Reload
tubing or replace the feeding set, prime it,
and press >Continue to restart the feeding.
System error
This is a general error that can be caused by
many reasons. See your manual for the full
error list.
Press and hold the >Power button for 3 seconds
to power down the pump. Then, press and hold the
>Power button to power up the pump. This should
reboot the pump and clear the alarm.
Call your home healthcare provider or Cardinal
Health customer service.