CareCo X-GO ASTRO User manual

USER MANUAL
PRODUCT CODE MS01117

P. 2
CONTENTS
1. PREFACE & INTRODUCTION 3
2. SAFETY NOTICE 3
2.1 BEFORE DRIVING 3
2.2 WHILST DRIVING 4
2.3 ELECTROMAGNETIC INTERFERENCE 4
3. PARTS INTRODUCTION 5
4. OPERATION 6
4.1 CONTROL PANEL 6
4.2 HOW TO OPERATE YOUR SCOOTER 6
5. DRIVING ON THE ROAD 12
6. BATTERY CHARGING AND CARE 13
7. INSPECTION AND MAINTENANCE 16
7.1 WEEKLY CHECKS 16
7.2 SERVICE 16
7.3 BATTERY PACK AND TYRES 16
7.4 CLEANING 17
7.5 STORAGE 17
7.6 MOVING ABOUT 17
7.7 DISASSEMBLING THE SCOOTER FOR TRANSPORTATION 18
7.8 ASSEMBLING THE SCOOTER 19
8. TROUBLESHOOTING 21
9. SPECIFICATION 23
10. WARRANTY 25

P. 3
1. PREFACE AND INTRODUCTION
• Please carefully read this manual before using the scooter to ensure that you operate
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accidents.
• This manual also advises how to get most out of your scooter by giving comprehensive
operating, assembly and maintenance instructions for the scooter.
• If someone else uses the scooter make sure that you provide him or her with this manual
for their consideration.
• As designs change some of the illustrations and pictures in the manual may not
correspond to the scooters that you purchased. We reserve the right to make design
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• This scooter has been designed and manufactured to provide a comfortable and secure
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to compensate for a loss of mobility as a result of a disability. It is manoeuvrable and
is suitable for indoor and some outdoor application where the terrain is forgiving (for
example smooth paths, shopping centres, etc). It is a class I Medical Device and a class
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easily folded and disassembled.
2. SAFETY NOTICE
2.1 BEFORE DRIVING
• The user needs to be familiar with the use and operation of this scooter before driving.
• Ride on the pavement and pedestrian areas only. Never ride on motorways or dual
carriageways. Only use roads to cross to the pavement on the other side.
• %HDZDUHRIWUDɝFZKHQFURVVLQJRUXVLQJURDGV
• Use extreme caution when driving your scooter in busy areas such as shopping malls.
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• Do not use the scooter if your physical or mental health would limit your ability to operate
the scooter safely.
• Be careful when using the scooter in low light. It has not been designed for use at night.
• Before using the scooter in busy or hazardous environments, familiarise yourself with the
operation of the scooter. Practice in an open and safe area which is free from hazards and
other people. Turn the speed dial down for your initial practice.

P. 4
2.2 WHILST DRIVING
• Do not use your scooter on surfaces that are muddy, gravelly, bumpy, narrow, snowed
over, icy, or on towpaths near to canals which are not guarded.
• Do not use your scooter outside when it is raining, snowing, misty or windy.
• Do not make erratic turns on your scooter.
• Bear in mind driving motions such as accelerating, stopping, turning, reversing, and
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• Slow down when driving on gradients. Always lean forward when climbing a steep
gradient. Do not travel on gradients exceeding those stated on the diagram below:
• Do not drive on roads with large drops or potholes.
• The scooter is not suitable for carrying passengers.
• Do not use the scooter to carry heavy goods.
• Do not use a mobile phone or other wireless communication devices whilst driving.
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• Do not set in freewheel mode when driving, especially on a gradient. Ensure that the
scooter’s automatic brake is applied before use.
• Do not exceed the weight limit of the scooter.
2.3 AFTER DRIVING
• If a serious incident occurs in relation to the scooter, reports should be forwarded to
the manufacturer and the MHRA or the competent authority of your Member State.
• When the scooter, or any associated packaging and accessories have come to the end
of their useful life, follow local recycling polices for their safe disposal.
WARNING!
Under no circumstances should the scooter be used as a seat in a motor vehicle.

P. 5
ELECTROMAGNETIC INTERFERENCE
• Scooters may be susceptible to electromagnetic interference (EMI) from sources such
as mobile phones, walkie-talkies, TV and radio broadcast stations and amateur radio
sets. In some cases, there is a risk this interference may cause involuntary movement
of the scooter. The scooter has been tested and passed to withstand interference to a
level of 20V per metre.
• Be aware that the above sources may cause involuntary movement due to EMI.
• Exercise caution whilst using the aforementioned devices and avoid close proximity to
TV and Radio broadcast stations.
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scooter.
• Scooters may be susceptible to electromagnetic interference (EMI) from sources such
as mobile phones, walkie-talkies, TV and radio broadcast stations and amateur radio
sets. In some cases, there is a risk this interference may cause involuntary movement
of the scooter. The scooter has been tested and passed to withstand interference to a
level of 20V per metre.
• Be aware that the above sources may cause involuntary movement due to EMI.
Exercise caution whilst using the aforementioned devices and avoid close proximity to
TV and Radio broadcast stations.
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scooter.
3. PARTS INTRODUCTION

2
3
4
5
6

7

 Arm Pad
2. Control Panel
3. Basket
4. Seat Post
5. Swivel Lever
6. Freewheel Lever
7. Circuit Breaker
 Tiller Adjustment Knob
 Tiller Lock
Battery Pack

P. 6
4. OPERATION
4.1 CONTROL PANEL
4.1 HOW TO OPERATE YOUR SCOOTER
• Key Ignition. The key ignition acts as the power switch for the scooter. To switch the
power on, turn the key clockwise and the battery gauge should illuminate. To switch
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WARNING!
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possible risk of damage or injury.
 Power Gauge
2. Speed Dial
3. Key Ignition
4. Horn Button
5. Wigwag Paddle

3
2
4
55

P. 7
• Speed Dial. Turn the speed dial to determine the maximum speed of the scooter.
Turn the dial clockwise to increase the speed setting and turn the dial anticlockwise to
decrease the speed setting.
WARNING
Do not adjust the speed dial whilst driving. Do not set to the highest
speed whilst driving indoors.
• Moving and Braking.7RPRYHIRUZDUGVTXHH]HWKHULJKWKDQGVLGHRIWKHZLJZDJ
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you and the scooter will move backwards, emitting an audible reversing alarm.
To brake, release the wigwag paddle which will return to neutral and activate the
electromagnetic brake automatically and bring the scooter to a prompt stop. The
wigwag paddle allows you to control the speed of the scooter up to a max speed
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scooter will go (up to 4mph).
Note:
Wait at least 2 seconds before operating the wigwag paddle after starting the
scooter with the key. Operating the wigwag paddle at the same time as the key
switch will cause the scooter to diagnose an error.
WARNING!
Do not push both left and right hand sides of the wigwag simultaneously.
You will not be able to control the scooter.
• Horn Button. Press the horn button to sound the horn. Release the button to stop the
horn. The horn is the yellow button located on the control panel.
• Braking – Electromagnetic Brake. Release the wigwag paddle completely, and the
electromagnetic brake will be activated automatically and the scooter will stop.

P. 8
WARNING!
When on a gradient, never set the vehicle to freewheel mode. The brakes will
not be applied.
• Seat. The seat can be rotated and locked in position at 45º intervals. Push the seat
lever forward and swivel the seat. Release the lever and then continue swivelling the
seat until it locks in position.
CAUTION
Return the seat to the forward position before driving.
• Adjusting the Seat Height. Firstly remove the seat by rotating the seat (as described
above) whilst pulling up on the seat. Remove the nut and bolt securing the chrome
post into the chassis of the scooter.
• Adjusting the Armrest Width. Firstly, insert the armrest tubing into the seat so that
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Secondly, tighten the threaded knob to securely hold the armrest in place. Reposition
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P. 9
WARNING!
Ensure that the yellow line on the
armrest is not visible outside the
seat frame, when the threaded
knob is locked tight.
Repeat for the other armrest. Ensure that
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sides of the seat.
• Tiller Lock. When the tiller is centred, pull
the tiller lock out and twist to secure the
tiller for transportation. Push the tiller
lock up to release.
WARNING!
Always ensure the tiller lock is
disengaged when driving the
scooter. Always check the tiller
moves and turns freely before
driving.
• Battery Gauge. The LEDs will illuminate
to show the amount of power remaining
in the batteries. The more LEDs are lit,
the more power is remaining. When only
the three leftmost LEDs are lit, then the
batteries should be recharged.
The remaining power indicated by the
battery gauge will vary by the driving time
incurred and how you drive. Repeated
starting, stopping and climbing will
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is shown previously.

P. 10
If the blue status LED located in centre of the gauge is illuminated solidly then the scooter
is functioning normally.
If the scooter is beeping, this means the scooter has encountered a problem. The scooter
will beep a number of times then pause. Count the number of beeps to determine the
problem.
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paddle is released. If this does not remedy the problem, recharge the batteries.
If the error persists, contact your dealer.
CAUTION
You should recharge the batteries after each use to ensure maximum range.
Read the Battery Charging section in the manual before use.
• Circuit Breaker. The circuit breaker
may trip when the scooter is under
excessive load or when travelling on
steep inclines. It will be more prone
to tripping when the scooter is low
on battery charge. Under normal
conditions the circuit breaker button
will protrude by 2mm – 3mm. If the
circuit breaker has tripped the button
will protrude by 7mm. To reset the
circuit breaker, push the button in and
the scooter should operate as normal.
• Freewheel Lever. The motor can be
disengaged (put into freewheel) to
allow the scooter to be pushed.
Push the lever forward to engage
freewheel mode.
Pull the lever back to engage drive
mode.

P. 11
WARNING!
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by the user. Otherwise, there is a risk of damage or injury.
• Tiller Adjustment.7KHWLOOHUFDQEHDGMXVWHGLQWRPDQ\GL΍HUHQWSRVLWLRQVWRVXLWHDFK
user. To adjust follow the steps below:
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falling.
2. Fully slacken the knob (see 2 on the photo) so the tiller can move.
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to secure.

2

P. 12
5. DRIVING ON THE ROAD
• Starting and Driving
 Make sure the seat is installed properly.
2. Make sure the tiller has been secured properly and the tiller lock is disengaged.
3. Fold down the armrests so you can rest your arms on them.
4. Switch the key ignition on.
5. Check the battery gauge to check there is enough power for your journey. If you have
any doubt about the remaining power, recharge the battery pack before use.
6. Set the speed dial to a position you feel safe and comfortable with.
7. Check the wigwag paddle and automatic brake work correctly.
 Before driving, check the environment around you is safe for you to drive.
WARNING!
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vehicle, be aware of people or objects behind you.
• Stopping
 Release the wigwag paddle completely. The vehicle will automatically brake and stop.
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CAUTION
Stopping distance will vary with speed so begin slowing down as early as
possible.
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P. 13
6. BATTERY CHARGING AND CARE
The battery pack can be charged either when it is installed or removed from the scooter.

2
To Charge
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2. Plug the charger’s power cord into
the mains.
3. ΖIUHTXLUHGUHPRYHWKHEDWWHU\SDFN
(see next section for details)
4. Pull the end of the rubber cover on
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photo). Then connect the charger’s
round plug into the charging socket
(2)
5. Switch on the plug socket at the
mains.
The battery pack can be charged
on-board the scooter. Alternatively,
the battery pack can be removed from
the scooter and be charged away from
the scooter.
To Remove the Battery Pack
 6ZLWFKWKHVFRRWHUR΍DWWKH
ignition.
2. Lift the scooter battery pack up by
the handle (see below).

P. 14
To Install the Battery Pack.
 Remove the charger from the battery pack.
2. Drop the battery pack into the void on the scooter.
3. Press down lightly on the battery pack to ensure it is securely installed.
Charger Light
 The charger light will illuminate orange to indicate the batteries are charging. The
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optimum performance. The orange light will turn green when charging is complete.
CAUTION
Ensure that the charger is removed from the mains and the scooter or battery
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Do not remove the battery pack whilst the scooter is switched on.
CAUTION
Do not disconnect the charger cord until charging is completed and the light
is lit Green.
2. When fully charged the battery charger will still trickle charge the battery for
optimum range.
3. Even when not in use, the scooter should be charged at least every week to
ensure battery longevity.
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in cold environments.
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only. It does not cover battery faults as a result of not following the guide-
lines herein.
WARNING!
Only use the charger supplied with the scooter. Using the wrong type of
charger may cause damage. Never disassemble or modify the scooter.
2. Always charge the scooter in a well ventilated space. Avoid direct sunlight or
contact with water and moisture.
3. 'RQRWFKDUJHRURSHUDWHWKHVFRRWHULQWHPSHUDWXUHVEHORZ|&RUDERYH
50ºC. Do not expose the battery pack to these temperatures.

P. 15
About the Battery Pack
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terminals.
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• 7KHEDWWHULHVVXSSOLHGDVVWDQGDUGZLWKWKHEDWWHU\SDFNDUHFODVVLȴHGDVVDIHIRUDLU
transport under IATA special provision A67.
WARNING!
If battery pack loses contact with the scooter during operation switch the key
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Battery Care
 You should recharge the batteries after each time the scooter is used to ensure
maximum battery range. The batteries should be charged at least once a week even if
the scooter is not used.
2. After charging or replacing a new battery, drive the scooter for a short period to
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3. In cold environments, the battery may respond more slowly and range will be reduced.
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occurrence.
5. Battery range is reduced when driving up gradients or on rough terrain, as the scooter
uses more power.
6. The batteries should not be charged for more than 24 hours.
Battery Replacement
It is natural for the battery capacity to reduce with time, even if the battery is charged
as directed above. When the battery range is about half of its peak performance, we
recommend that the batteries are changed. Continuing to use an old battery will result in
a rapid reduction in the range of the scooter and can cause excessive wear and tear on
other parts of the scooter.

P. 16
7. INSPECTION AND MAINTENANCE
7.1 WEEKLY CHECKS
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your dealer for further inspection or advice.
• Tiller. Ensure it is not loose and can turn smoothly
• Speed control dial. Ensure it adjusts freely.
• Wigwag paddle. Ensure scooter moves when lever is pressed and stops when lever
released.
• Motor. Check for any abnormal noise and electromagnetic brakes work correctly.
• Freewheel Lever. Ensure it works correctly.
• Seat. Ensure is swivels and locks easily.
• Tyres. Check tyre tread depth and for any signs of damage such as cracking.
7.2 SERVICE
To ensure your scooter is correctly serviced take it to your dealer for regular servicing. We
recommend that scooters are serviced at least annually, and your dealer may charge a fee for
this.
CAUTION
Even if the scooter has not been used, it should still be serviced annually.
7.3 BATTERY PACK AND TYRES
• For information on the battery pack, please read section 6 on Battery Charging
and Care.
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driven on.
• The scooter comes with solid tyres which are puncture proof, so there is no need to
check tyre pressure.

P. 17
7.4 CLEANING
• The scooter should be cleaned periodically, especially if you tend to drive on sand,
gravel or in other adverse environments.
• Use a soft, wrung dry cloth to keep your scooter clean and dust free. Use a damp cloth
and mild detergent to clean the scooter.
WARNING!
• Do not use a hose pipe or splash water directly onto the scooter.
• Do not use petrol, solvents or vaporising solutions as these may damage body
panels. Do not use wax
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the scooter.
7.5 STORAGE
• Ensure the scooter is stored with the seat set in the forward position, the scooter
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CAUTION
Store the scooter in environments which are free from direct sunlight and water
or moisture.
7.6 MOVING ABOUT
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2. Lift the scooter by the chassis only.
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moving or lifting the scooter as a whole.
WARNING!
Never lift the scooter by the bumpers or body panels, as this can cause injury or
damage.

P. 18
7.7 DISASSEMBLING THE SCOOTER
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component weights are as follows:
6($7:Ζ7+$506 .*/%
5($56(&7Ζ21  .*/%
)52176(&7Ζ21  .*/%
%$6.(7$1'&+$5*(5 .*/%
%$77(5Ζ(6  .*/%
2. Remove the seat. First, push the seat
swivel lever forward. Then pull up on the
seat whilst rotating the seat.
 Lift the basket up to remove it from the
front tiller.
4. Separate the front and rear sections.
Press down on the handle of the rear
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lever (2) on the front section.
3. Remove the Battery Pack. Pull up on the
battery pack handle to remove.
2

P. 19
5. Lower the tiller on the front section. Turn
the tiller adjustment knob to loosen then
lower the tiller. Turn the tiller slightly so
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seat post.
7.8 ASSEMBLING THE SCOOTER
Use the procedure below to assemble the scooter:
2. Connect the front and rear sections
together. Hold the back of the rear
section and lift the front section into
place using the lever. Then release
the rear section and lower the front
section with the lever. Release the
lever and ensure the sections are
securely linked.
2
2


 Raise the tiller on the front section.
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towards the rear of the scooter and
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position. Secure the tiller by turning
the knob towards the front of the
scooter.

P. 20
4. Insert the seat into the seat post. Push
the seat lever forward and swivel the seat
until it locks in position.
3. Drop the battery pack into the void in
the scooter. Press lightly on the top of
the battery pack to ensure the battery
pack is fully installed.
5. Place the basket onto the front of the
tiller.