CareCo X-GO TravelPro User manual

USER MANUAL
Scan me on your
phone camera
to watch our
assembly video.
PRODUCT CODE: MS04010012

PRODUCT CODE MS04010012
2
CareCo (UK) Limited, 1 Turing Court, Tel: [phone]
Great Notley, Braintree, CM77 7AT www.CareCo.co.uk
Thank you for choosing CareCo.
This manual can be viewed in PDF format at the
following URL: www.careco.co.uk
INTRODUCING YOUR X-GO TRAVELPRO MOBILITY SCOOTER
The X-GO TravelPro has been designed to provide a comfortable and safe solution for
individuals that experience diculty in walking.
Due to CareCo’s commitment to continuous product improvement, product information
and designs are subject to change without notice. No claims can be made based on the
data and illustrations in this user manual.
The X-GO TravelPro is a Class I Medical Device: Class B Mobility Scooter, limited to a maximum
speed of 4MPH.
It is the responsibility of the user and/or attendant to determine if they are mentally and
physically capable of using the scooter safely. A risk assessment should be completed by a
competent individual before operating the scooter.

3
FIRST USE
Take the time to understand the scooter’s stopping duration, turning radius, throttle sensitivity
and manoeuvrability.
Practice using the scooter in an open area until condent enough to operate in smaller and/or
public areas.
Operate the scooter at a lower speed before gradually increasing to a higher speed.
If any additional assembly, disassembly and/or operation assistance is required, please contact
CareCo.
Keep this user manual is in a safe place for future reference.
KEY DEFINITIONS
This user manual contains warnings and suggestions marked with the following symbols:
WARNING! Highlights a potentially hazardous condition/situation for the user and/or
product.
SUGGESTION General suggestions and advice for operating the product.
Need help with assembly?
We’ve put together a step-by-step assembly guide to help
you get your product set up safely and correctly. Just scan
the QR code with your phone camera to play the video.

PRODUCT CODE MS04010012
4
GETTING STARTED 6
CARTON CONTENTS
PRODUCT COMPONENTS
SETTING UP YOUR X-GO TRAVELPRO MOBILITY SCOOTER
HOW TO USE YOUR MOBILITY SCOOTER 10
USER INSTRUCTIONS
BRAKING TYPES
TILLER CONTROLS
ARMRESTS
SEAT
MOBILITY SCOOTER MODES
EMERGENCY BRAKING
YOUR MOBILITY SCOOTER BATTERY 17
BATTERY INSTALLATION & REMOVAL
BATTERY INFORMATION
CHARGING YOUR MOBILITY SCOOTER 18
HOW TO CHARGE YOUR SCOOTER BATTERY (ON-SCOOTER)
HOW TO CHARGE YOUR SCOOTER BATTERY (OFF-SCOOTER)
CHARGING REGIME
CHARGING INFORMATION
FOLDING YOUR SCOOTER, TRANSPORTATION & STORAGE 20
FOLDING INSTRUCTIONS
TRANSPORTATION
STORING THE SCOOTER
COMFORT ADJUSTMENTS 23
TILLER ANGLE ADJUSTMENT
CONTENTS

5
REPLACING THE SHROUDS 24
OPTIONAL EXTRAS 24
LOOKING AFTER YOUR MOBILITY SCOOTER 25
PRELIMINARY CHECKS
CLEANING
MAINTENANCE
MAINTENANCE SCHEDULE
REPAIRS
TROUBLESHOOTING 27
WARNINGS & TECHNICAL INFORMATION 29
SPECIFICATIONS
ELECTROMAGNETIC INTERFERENCE (EMI)
PROGRAMMING
PRODUCT RE-ISSUING
RECYCLING & DISPOSAL
INTENDED USE
INTENDED USER
INTENDED ENVIRONMENT
PRODUCT IDENTIFICATION
DEFINITIONS
GENERAL WARNINGS
EXPECTED LIFETIME 34
WARRANTY 35

PRODUCT CODE MS04010012
6
GETTING STARTED
ITEM NUMBER DESCRIPTION QUANTITY
1 X-GO TravelPro Mobility Scooter 1
2 Seat w/ Armrests 1
3 Battery Pack 1
4 Battery Charger 1
5 Key 2
6 Cup Holder Assembly 1
7 Green Shroud Set 1
8 Purple Shroud Set 1
Contact CareCo immediately if
any of the listed contents are
missing.
We strongly recommend that
you keep the box and internal
packaging for the duration of
your warranty period.
1. Tiller Control Panel
2. Bottle Holder
3. Seat
4. Armrests
5. Seat Folding Mechanism
6. Carry Handle
7. Front Wheel
8. Rear Wheel
9. Front Light
10. Basket
11. Battery
CARTON CONTENTS
PRODUCT COMPONENTS
1
2
3
5
8
4
7
9
10
11
6

7
1. Remove all scooter components from the
outer packaging and place them onto a
level surface.
2. Press & hold the yellow tiller adjustment
lever, then lift the tiller upwards.
Release the yellow tiller adjustment lever
when the tiller is at the desired height.
SETTING UP YOUR X-GO TRAVELPRO MOBILITY SCOOTER
3. Remove the controller cover thumbscrews
to reveal the controller.
4. Install the 35A Fuse, then reinstall the
controller cover.

PRODUCT CODE MS04010012
8
5. Lift the seat bracket upwards.
An audible “click” will conrm the seat
bracket is secure.
6. Lift the yellow seat lever whilst lowering
the seat onto the seat bracket.
Release the yellow seat lever to secure the
position.
7. Lift the seat backrest and armrests
upwards.
8. Install the cup holder using the Allen key &
xings provided.

9
9. Place the basket onto the basket bracket. 10.Charge the scooter for 6-8 hours before
rst use.

PRODUCT CODE MS04010012
10
Transfer from
Lift the scooter armrest(s) upwards.
Support your body by placing one foot on the ground before
pushing upwards to lift out of the seat.
Lower the armrest into its resting position.
GRADIENTS
Ascending Gradients
Tilt your upper body forward when travelling up gradients for
increased stability.
Descending Gradients
Tilt your upper body back when travelling down gradients for
increased stability.
The maximum safe slope of incline is 6°.
HOW TO USE YOUR MOBILITY SCOOTER
USER INSTRUCTIONS
TRANSFERRING TO & FROM
Always ensure the scooter is switched [OFF] and in [DRIVE] mode before getting on/o the
scooter.
Transfer to
Lift the scooter armrest(s) upwards.
Support your body by placing one foot on the scooter footplate
before lowering into the seat.
Lower the armrest into its resting position.

11
THRESHOLDS & FIXED OBSTACLES
Approach thresholds vertically to avoid scooter misbalance.
Correct Approach Incorrect Approach
STAIRS, ESCALATORS AND LIFTS
The mobility scooter is not designed to travel up/down stairs and escalators. Use a lift whenever
possible.
DOORS & GATES
Determine whether the door/gate opens towards or away from the user.
Reach for the handle and carefully accelerate forwards or backwards depending on the door/
gate orientation.
CORNERING
Approach corners at a speed that the user feels comfortable and in control of. If at any point the
user feels like the scooter may tip, reduce the scooter speed and steering angle.

PRODUCT CODE MS04010012
12
BRAKING TYPES
REGENERATIVE BRAKING
• Slows the scooter when the throttle returns to the centre position.
• Slows the scooter when the speed limiter is exceeded.
PARKING BRAKE
• Activates after the scooter has come to a stop.
• Activates when the scooter is in [DRIVE] mode and is switched [OFF]
BRAKING DISTANCE
On at surfaces, braking distance is approximately equal to the length of the scooter. Braking
distance may increase when travelling downhill.

13
TILLER CONTROLS
KEY SWITCH
Insert the key and rotate
clockwise to activate the
scooter.
BATTERY GAUGE
Displays the battery level
status.
GREEN
The battery is fully charged.
YELLOW
The battery is at half capacity.
RED
The battery is low and should
be charged soon.
SPEED DIAL
Turn anti-clockwise to
increase the scooter’s speed
setting. (Towards the Hare
icon).
Turn clockwise to decrease
the scooter’s speed setting.
(Towards the tortoise icon).
HEADLIGHT SWITCH
Push (-) to activate the front
& rear lights.
Push (o) to deactivate the
front & rear lights.
THROTTLE LEVER
Using your right hand, press
the throttle lever to move the
scooter forwards.
Using your left hand, press
the throttle lever to move the
scooter backwards.
When the lever is released,
it will return to the centre
and the scooter brake will
automatically engage
HORN BUTTON
Push to sound the horn.

PRODUCT CODE MS04010012
14
CHARGING SOCKET
Insert the charger to charge the scooter’s
battery.
TILLER ADJUSTMENT LEVER
Raise or lower the tiller to the desired position.
USB PORT (1AMP)
Insert USB powered accessories and devices
FOLDING UPWARDS
Lift the armrest(s) upwards to assist the user
when transferring.
FOLDING DOWNWARDS
Pull the armrest(s) outwards then push
downwards to assist the user when
transporting the scooter and its components.
ARMRESTS

15
SEAT
ATTACHING
1. Lift the yellow lever whilst lowering the seat
onto the seat bracket.
2. Release the yellow lever to secure the
position.
REMOVING
Lift the yellow lever whilst pulling the seat
upwards.
SUGGESTION Fold the seat backrest & armrests to assist the user when attaching or
removing the seat.

PRODUCT CODE MS04010012
16
MOBILITY SCOOTER MODES
DRIVE MODE
(ELECTRONIC ASSISTED BRAKING)
Push the switch backwards to engage Drive
Mode.
(The scooter will not be able to be pushed
manually).
FREEWHEEL MODE
Push the switch forwards to engage
Freewheel Mode.
(The scooter will be able to be pushed
manually).
WARNING! Do not change the scooters mode whilst on an incline.
SUGGESTION Switching [ON] the scooter whilst in freewheel mode will activate the
scooters automatic warning function.
EMERGENCY BRAKING
Switch [OFF] the power while moving to immediately stop the scooter.
WARNING! This method is for emergency situations only.
Repeated use of the [ON/OFF] switch to stop the scooter may shorten the life of the
scooter’s components.

17
YOUR MOBILITY SCOOTER BATTERY
INSTALLING
1. Place the battery pack into the battery
tray.
2. Push downwards on the front of the
battery pack to secure in place.
REMOVING
1. Push the battery release button.
2. Lift the battery pack away from the
scooter.
BATTERY TYPE LITHIUM BATTERY
SPILLABLE/NON-SPILLABLE NON-SPILLABLE
VOLTAGE 24V
AMPAGE 15AH
QUANTITY 1
WATT HOURS 360Wh
BATTERY INFORMATION
WARNING! Ensure the scooter is switched [OFF] before installing or removing the
battery.
BATTERY INSTALLATION & REMOVAL

PRODUCT CODE MS04010012
18
CHARGING YOUR MOBILITY SCOOTER
Your X-GO Travel Pro battery can be charged on, or away from the scooter.
HOW TO CHARGE YOUR SCOOTER BATTERY
(ON-SCOOTER)
1. Insert the charger’s 3-pin output into the
socket on the underside of the tiller panel.
2. Insert the outlet plug into a wall socket.
3. Switch [ON] the wall socket.
4. Charge for 6-8 hours.
When charging is completed, remove the
charger from the scooter socket and remove
the plug from the wall outlet.
SUGGESTION Ensure the scooter is switched [OFF] before charging.
HOW TO CHARGE YOUR SCOOTER BATTERY
(OFF-SCOOTER)
1. Push the battery release button.
2. Lift the battery pack away from the
scooter.
3. Insert the charger’s 3-pin output into the
socket on the battery.
4. Insert the outlet plug into a wall socket.
5. Switch [ON] the wall socket.
6. Charge for 6-8 hours.
When charging is completed, remove the charger from the battery and remove the plug
from the wall outlet.

19
CHARGING REGIME
Maintaining good charging habits for your mobility scooter will maximize battery life and range
per charge.
Battery charging times range from 6-8 hours. This is dependent on scooter usage, ambient
temperature, and operating habits.
Daily Use If the scooter is used daily, charge the battery daily for 6-8 hours.
Weekly Use If the scooter is used once or twice a week, charge the battery for at
least 6-8 hours once a week.
Monthly Use If the scooter is stored for long periods of time, charge the battery for
6-8 hours once every two weeks to preserve the life of the battery.
CHARGER INFORMATION
The battery charger is tted with a smart LED indicator that indicates when the battery is charging
and when charging is complete.
LED Indicator Charging Status
GREEN Charged
RED Charging
WARNING! Do not use the supplied charger with any other electrical device.
Only charge the scooter with the supplied charger or an ocial replacement.
Do not leave the scooter on charge indenitely.
SUGGESTION Charge the battery in a cool, dry place with plenty of ventilation.

PRODUCT CODE MS04010012
20
1. Lift the basket away from the basket
bracket.
2. Fold down the backrest and armrests.
FOLDING YOUR SCOOTER, TRANSPORTATION AND STORAGE
FOLDING INSTRUCTIONS
Your X-GO TravelPro can be folded to make transportation and storage easier.
3. Lift the yellow seat lever whilst pulling the
seat away from the scooter.
(Optional) Remove the battery from the scooter.
WARNING! Ensure the scooter is switched [OFF] and in [DRIVE] Mode before folding.