Cisco 3200 Series User manual

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Cisco TelePresence System 3200
Assembly Guide
Use & Care Guide
Field-Replaceable Unit Guide
July 28, 2008
Text Part Number: OL-14521-01

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Cisco TelePresence System 3200
Assembly Guide
Use & Care Guide
Field-Replaceable Unit Guide
© 2008 Cisco Systems, Inc. All rights reserved.

Contents
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Preface ix
Introduction i-ix
Conventions i-ix
Obtaining Documentation, Obtaining Support, and Security Guidelines i-x
Related Documentation i-x
CHAPTER 1Overview 1-1
Chapter Organization 1-1
Conventions and Terminology 1-3
Tools and Equipment List 1-3
CHAPTER 2Building the Display Assembly 2-1
Parts List 2-1
CHAPTER 3Mounting and Leveling the Plasma Displays 3-1
Parts List 3-1
Purpose of Leveling the Plasma displays 3-3
Leveling Alignment Points 3-4
Leveling Goals 3-4
CHAPTER 4Building the Display Shelf Assembly 4-1
Parts List 4-1
CHAPTER 5Building the Lighting Assembly 5-1
Parts List 5-1
CHAPTER 6Building the First Row Table Assembly 6-1
Parts List 6-1
CHAPTER 7Building the Second Row Table Assembly 7-1
Table Numbering Information Used in This Chapter 7-1
Parts List 7-1
CHAPTER 8Assembling the Remaining Cisco TelePresence Elements 8-1
Parts List 8-1

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CHAPTER 9Routing Power and Signal Cables 9-1
Parts List 9-1
Power Requirements for the Cisco TelePresence 3200 9-2
CHAPTER 10 First-Time Setup 10-1
Parts List 10-1
Loading CTS Administration Software 10-1
Configuring an Alternate TFTP Server (Optional) 10-4
Setting Up CTS Components 10-4
Setting Up the Displays 10-5
Setting Up the Cameras 10-6
Starting the Software Setup 10-7
Adjusting the Zoom 10-9
Focusing the Camera 10-12
Attaching the Camera Hood Assembly 10-15
Setting Up the Speakers 10-18
Setting Up the Microphones 10-18
Setting Up the Projector 10-20
Troubleshooting Presentation Devices 10-22
Other Devices 10-23
CHAPTER 11 Use & Care Guide 11-1
Maintaining the Tabletop 11-1
Cleaning the Plasma displays 11-1
Cleaning the Camera lens 11-2
Maintaining the Projector 11-2
CHAPTER 12 Field-Replaceable Unit Guide 12-1
Complete List of Spares for the Cisco TelePresence System 3200 12-1
Powering On the System 12-4
Replacing the Camera Cluster—Part Number CTS3K-CAM-CLST-G2= 12-5
Required Information, Tools, and Equipment 12-5
Removing and Replacing the Camera Cluster 12-5
Replacing a Plasma Display—Part Number CTS-DISP-65-GEN4= 12-6
Required Information, Tools, and Equipment 12-6
Removing Audio Components 12-7
Removing the Camera Cluster 12-8
Removing the Left Door 12-8

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Removing a Display Shelf 12-8
Removing the Display Screen and Completing the Procedure 12-9
Replacing a Speaker—Part Number CTS-LDSPKR= 12-14
Required Information, Tools, and Equipment 12-14
Removing and Replacing a Speaker 12-15
Replacing a Codec Unit—Part Number CTS-CODEC-PRI-G2= (Primary Codec) or CTS-CODEC-SEC=
(Secondary Codec) 12-16
Required Information, Tools, and Equipment 12-16
Removing and Replacing a Codec 12-16
Replacing a Microphone—Part Number CTS-MIC= 12-18
Required Information, Tools, and Equipment 12-18
Powering Off the System 12-18
Removing and Replacing a Microphone 12-19
Replacing a Microphone Without a Microphone Extension Cable 12-19
Replacing a Microphone With a Microphone Extension Cable 12-20
Replacing a Light Fixture—Part Number CTS-LIGHT-FIXT= 12-22
Required Information, Tools, and Equipment 12-22
Replacement Bulbs 12-22
Replacing a Light Fixture 12-22
Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP= 12-23
Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL= 12-24
Replacing the Cisco Unified IP Phone—Part Number CP-7975G-CTS= 12-25
Replacing the Projector Lamp—Part Number CTS-PRJTR-BL-GEN1= or CTS-PRJTR-GEN2-CH
(China) 12-25
Replacing the Projector—Part Number CTS-PRJTR-GEN1= 12-27
Replacing a PDU—Part Number CTS-PWR-PDU= 12-27
Replacing a Display Shelf 12-28
Required Information, Tools, and Equipment 12-28
Removing and Replacing a Display Shelf Row Table Section 12-29
Replacing a First Row Table Top Section 12-30
Required Information, Tools, and Equipment 12-30
Removing and Replacing a First Row Table Top Section 12-31
Replacing a Second Row Table Top Section 12-32
Required Information, Tools, and Equipment 12-32
Removing and Replacing a Second Row Table Top Section 12-33
Appendix A: Parts List Sorted by Carton A-1
Overview A-1
Carton 1 of 58: Mechanical Accessory Kit, CTS3K-ACC-KIT, 53-2855-xx A-1

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Carton 2 of 58: Mechanical Accessory Kit, 53-2855-xx, CTS3K-ACC2-KIT A-3
Carton 3 of 58: Primary Codec, CTS-CODEC-PRI-G2, 800-30638-xx A-3
Carton 4 of 58: Camera Cluster, 800-30872-xx, CTS3K-CAM-CLST-G2 A-4
Carton 5 of 58: Secondary Codec, 800-28202-xx, CTS-CODEC-SEC A-4
Carton 6 of 58: Secondary Codec, 800-28202-xx, CTS-CODEC-SEC A-4
Carton 7 of 58: Projector, 74-4824-xx, CTS-PRJTR-GEN1 A-5
Carton 8 of 58: Speaker, 74-4740-xx, CTS-LDSPKR A-5
Carton 9 of 58: Speaker, 74-4740-xx, CTS-LDSPKR A-5
Carton 10 of 58: Speaker, 74-4740-xx, CTS-LDSPKR A-5
Carton 11 of 58: Power Cord, 37-08xx-xx, PWR-CORD10-xx A-5
Carton 12 of 58: Camera Assembly Bracket, 69-1627-xx, CTS3K-STRUCTURE A-6
Carton 13 of 58: Brackets, 69-1632-xx, CTS3K-STRUCTURE A-6
Carton 14 of 58: Privacy Panel, Right Wing, 69-1628-xx, CTS3K-STRUCTURE A-6
Carton 15 of 58: Front Foot Stabilizer, 69-1624-xx, CST3K-STRUCTURE A-6
Carton 16 of 58: Front Foot Stabilizer, 69-1624-xx, CST3K-STRUCTURE A-7
Carton 17 of 58: Front Foot Stabilizer, 69-1624-xx, CST3K-STRUCTURE A-7
Carton 18 of 58: Display Structure Rear Feet, 69-1625-xx, CTS3K-STRUCTURE A-7
Carton 19 of 58: Accessory Cabinet Brackets, 69-1630-xx, CTS3K-STRUCTURE A-7
Carton 20 of 58: Accessory Kit for CTS-3200, 53-3108-xx, CTS32-ACC-KIT A-8
Carton 22 of 58: Auxiliary Control Unit, CTS-LIGHT-CTRL A-8
Carton 23 of 58: Plasma Display, 74-4881-xx, CTS-DISP-65-GEN2 A-8
Carton 24 of 58: Plasma Display, 74-4881-xx, CTS-DISP-65-GEN2 A-9
Carton 25 of 58: Plasma Display, 74-4881-xx, CTS-DISP-65-GEN2 A-9
Carton 26 of 58: Second Row Tabletops and Accessory Kit, CTS32-M-2TBL-G2, 69-1853-xx A-9
Carton 27 of 58: Light Fixture, 74-5361-xx, CTS-LIGHT-FIXT A-10
Carton 28 of 58: Light Fixture, 74-5361-xx, CTS-LIGHT-FIXT A-10
Carton 29 of 58: Light Fixture, 74-5361-xx, CTS-LIGHT-FIXT A-10
Carton 30 of 58: Light Fixture, 74-5362-xx, CTS-LIGHT-FIXT A-11
Carton 31 of 58: Light Fixture, 74-5362-xx, CTS-LIGHT-FIXT A-11
Carton 32 of 58: Camera Target, 69-1674-xx, CTS-CAM-TOOL A-11
Carton 33 of 58: Support Crossbars, 69-1623-01, CTS3K-STRUCTURE A-12
Carton 34 of 58: Privacy Panels, 69-1629-xx, CTS3K-STRUCTURE A-12
Carton 35 of 58: Display Structure, 69-1622-xx, CTS3K-STRUCTURE A-12
Carton 36 of 58: Display Structure, 69-1622-xx, CTS3K-STRUCTURE A-12
Carton 37 of 58: Display Structure, 69-1622-xx, CTS3K-STRUCTURE A-13

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Carton 38 of 58: Presentation Codec, 69-1887-xx, CTS-HFR-COLLAB-3K A-13
Carton 39 of 58: Spare Fluorescent Bulbs for Light Fixture, 74-5232-xx, CTS-3000-SPR-BULBS A-13
Carton 40 of 58: Secondary Codec, 800-28202-xx, CTS-CODEC-SEC A-14
Carton 41 of 58: Foam Bumpers, 69-1634-xx, CTS3K-STRUCTURE A-14
Carton 42 of 58: Foam Bumpers, 69-1634-xx, CTS3K-STRUCTURE A-14
Carton 43 of 58: Foam Bumpers, 69-1634-xx, CTS3K-STRUCTURE A-14
Carton 44 of 58: Lighting Assembly, 69-1613-xx, CTS3K-LIGHT-STR A-15
Carton 45 of 58: Projector Bracket, 69-1631-xx, CTS3K-STRUCTURE A-15
Carton 46 of 58: Projector Screen, 74-5416-xx, CTS3K-SCREEN A-15
Carton 47 of 44: Accessory Cabinet, Left, 69-1838-xx, CTS3K-FUR-MAPLE A-15
Carton 48 of 44: Accessory Cabinet, Right, 69-1837-xx, CTS3K-FUR-MAPLE A-16
Carton 49 of 58: Lighting Assembly, 69-1612-xx, CTS3K-LIGHT-STR A-16
Carton 50 of 58: Cisco TelePresence 3200 Structure—Addition to Standard CTS-3000,
CTS32-STRUCTURE, 69-1854-01 A-17
Carton 51 of 58: Display Shelf Supports and Codec Tray, 69-1626-xx, CTS3K-STRUCTURE A-18
Carton 52 of 58: Tabletop Leg Base, 69-1620-xx, CTS3K-STRUCTURE A-18
Carton 53 of 58: Tabletop Leg Base, 69-1914-xx, CTS3K-STRUCTURE A-18
Carton 54 of 58: Tabletop Leg Base, 69-1915-xx, CTS3K-STRUCTURE A-19
Carton 55 of 58: Lighting Assembly, 69-1613-xx, CTS3K-LIGHT-STR A-19
Carton 56 of 58: Projector Bracket, 69-1631-xx, CTS3K-STRUCTURE A-19
Carton 57 of 58: Foam Bumpers, 69-1634-xx, CTS3K-STRUCTURE A-19
Carton 58 of 58: Tabletop Sections, Display Shelves, and Speaker Boards, 69-1835-xx, CTS3K-M A-20
Appendix B: Region- and Country-Specific Equipment B-1
Asia Pacific B-2
Argentina B-3
Australia B-4
Central Europe B-5
China B-6
India, UAE, South Africa B-7
Israel B-8
Italy B-9
Japan B-10
North America B-11
Switzerland B-12
United Kingdom B-13

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CHAPTER CCisco TelePresence System 3200 Pallet Dimensions and Description C-1

ix
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Preface
Revised: July 28, 2008, OL-14521-01
Introduction
The Cisco TelePresence 3200 Assembly Guide outlines the steps and best practices for assembling and
installing the Cisco TelePresence 3200.
This guide is intended primarily for installers of the Cisco TelePresence System 3200. Site planners,
network administrators, and facility maintenance personnel may also find this document useful.
This preface provides the following information for using this guide and for accessing other resources.
• Conventions, page ix
• Obtaining Documentation, Obtaining Support, and Security Guidelines, page x
• Related Documentation, page x
Conventions
This document uses the following conventions to convey information and alert the user to conditions
requiring special awareness.
Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, you must be aware of the hazards involved with electrical circuitry and
familiar with standard practices for preventing accidents.
Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the
publication.

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Preface
Obtaining Documentation, Obtaining Support, and Security Guidelines
Tip Means the information contains useful tips.
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
Related Documentation
The Cisco TelePresence system documentation set includes a variety of online and printed guides
designed to aid the assemblers, installers, system administrators, and users in the setup, configuration,
administration, and use of the Cisco TelePresence. These documents include:
• Cisco TelePresence Hardware Options and Upgrade Guide, OL-16441-01
• Cisco TelePresence System 1000 Assembly, Use & Care, and Field Replacement Unit Guide,
OL-16247-01. There is also a pointer document for this guide, 78-17800-02.
• Cisco TelePresence System 3000 Assembly, Use & Care, and Field Replacement Unit Guide,
OL-16246-01. There is also a pointer document for this guide, 78-17795-02.
• Cisco TelePresence and Cisco Unified Communications Manager Installation and Configuration
Guide, OL-11326-02
• Cisco TelePresence System Release 1.4 Administrator’s Guide, OL-13676-03
• Release Notes for Cisco TelePresence System, Release 1.4, OL-12074-05
• Cisco TelePresence Meeting User’s Guide, 78-17791-01
• Cisco TelePresence System Release 1.4 Meeting Quick Reference, 78-17792-02
• Cisco TelePresence Manager Release 1.3 Administration and Installation Guide, OL-13673-02
• Cisco TelePresence Manager Release Notes, OL-11298-01
All of these documents are available at the Cisco documentation website.

CHAPTER
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1
Overview
Revised: July 28, 2008, OL-14521-01
Chapter Organization
Chapter 1, “Overview” (this chapter)
• Provides chapter organization and content of this document and an overview of the steps you
perform to install a CTS 3200 system.
Chapter 2, “Building the Display Assembly”
• The steps for assembling the three Display structures, connecting them, and positioning them in the
conference room are described in a series of illustrations.
• Each illustration builds upon the previous illustration to describe the complete process of building
the Display assembly.
• Each illustration is keyed numerically to the Chapter Parts List, appearing at the beginning of the
chapter. You can refer to the Parts List to identify the specific fastener or bracket being used in an
illustration.
• Additional information may appear below each illustration.
Chapter 3, “Mounting and Leveling the Plasma Displays”
• This chapter uses illustrations to describe the leveling alignment points and the processes used to
level the plasma displays. This chapter is organized the same as Chapter 2.
Chapter 5, “Building the Lighting Assembly”
• This chapter describes the procedures used to build the lighting assembly and is organized the same
as Chapter 2.
Chapter 4, “Building the Display Shelf Assembly”
• This chapter describes how to build the display shelf assembly and is organized the same as Chapter
2.
Chapter 6, “Building the First Row Table Assembly”
• This chapter describes the procedure to build the first row table and is organized the same as Chapter
2.

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Chapter 1 Overview
Chapter Organization
Chapter 7, “Building the Second Row Table Assembly”
• This chapter describes how to build the second row table and is organized the same as Chapter 2.
Chapter 8, “Assembling the Remaining Cisco TelePresence Elements”
• This chapter is organized the same as Chapter 2.
• Each element is described using one or more illustrations. The elements are:
– Camera assembly—attaches to the center Display structure
– Front row table leg wiring assembly—wired for power and network connectivity
– Projector assembly—attaches to the underside of the center table segment
– Codec and Audio/Video Extension Unit assembly—attach the codecs to each Display
structure and attach the extension unit to the center display structure
– Speaker assembly—attach to the underside of the Display shelf
– Projector Screen assembly—attaches to the underside of the Display shelf
– Cisco Unified IP Phone 7975—used for initial configuration of the Cisco TelePresence system
and to join meetings
– Camera Target assembly—used for camera focus and alignment
Chapter 9, “Routing Power and Signal Cables”
• A series of illustrations are used to describe the routing and connection of power and signal cables
for the front row and the display assembly area.
• Illustrations show you the routing path to take for all cables.
• Illustrations showing cables terminating in a Codec include a close-up of the Codec.
Chapter 10, “First-Time Setup”
• This chapter describes the configuration you perform to set up your Cisco TelePresence System
3200 for the first time.
Chapter 11, “Use & Care Guide”
• This chapter provides information on maintaining several elements of the
Cisco TelePresence System 3200, including the tabletop and plasma displays.
Chapter 12, “Field-Replaceable Unit Guide”
• This chapter describes removal and replacement processes for various elements of the
Cisco TelePresence System 3200.
Appendix A: Parts List Sorted by Carton
• This appendix lists all parts included in the individual chapter parts lists, and sorts the list by carton.
Appendix B: Region- and Country-Specific Equipment
• This appendix lists the part numbers for all region- and country-specific equipment, including table
leg wiring and power cords.
Figure 1-1 View of an Assembled Cisco TelePresence System 3200, Standard Configuration
Step 1 Install and connect the camera assembly. See Step 1 and Step 2 in Chapter 8, “Assembling the
Remaining Cisco TelePresence Elements” to install the camera assembly and Step 13 in Chapter 9,
“Routing Power and Signal Cables” to connect the camera cables.

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Chapter 1 Overview
Conventions and Terminology
Step 2 Install and connect the PDUs for the display and first row table assembly. See Step 1 through Step 3 in
Chapter 9, “Routing Power and Signal Cables” to install the PDUs and Step 4 in Chapter 9, “Routing
Power and Signal Cables” to connect the cables.
Step 3 Connect the projector to the projector bracket and connect the projector and bracket to the table
assembly. See Step 2 and Step 3 in Chapter 8, “Assembling the Remaining Cisco TelePresence
Elements” to connect the projector to the table assembly and Step 4 in Chapter 9, “Routing Power and
Signal Cables” to connect the cables.
Step 4 Place the Cisco Unified IP Phone on the first row table and connect the phone cable. See Step 4 in
Chapter 9, “Routing Power and Signal Cables” to connect the cable.
Step 5 Install the privacy panels for the first row table. See Step 15 through Step 18 in Chapter 6, “Building the
First Row Table Assembly.”
Step 6 Install the speaker boards and speakers. See Step 8 through Step 10 in Chapter 8, “Assembling the
Remaining Cisco TelePresence Elements.”
Step 7 Install the projector screen. Refer to the projector screen installation guide that is packaged with the
assembly.
Step 8 Connect the power cables for the codecs, lighting and table leg power connections by completing Step 4
in Chapter 9, “Routing Power and Signal Cables.”
Step 9 Connect the signal cables for the first row table by completing Step 5 in Chapter 9, “Routing Power and
Signal Cables.”
Step 10 Assemble the camera targets by completing Step 15 in Chapter 8, “Assembling the Remaining
Cisco TelePresence Elements.”
Step 11 Perform first-time setup using the instructions in Chapter 10, “First-Time Setup.”
Conventions and Terminology
• The directions left and right in this guide are synonymous with participant’s left and participant’s
right. They refer to the assembly as you face the Plasma displays.
• Cable connections to the Codecs are labeled with a color-coded symbol system.
– A single dot on a green background indicates a center element.
– Two dots on a white background indicate a left element.
– Three dots on a red background indicate a right element.
Figure 1-2 Cable Connection Labeling System
Tools and Equipment List
To assemble the Cisco TelePresence System 3200, you need the following tools and equipment:
Uncrating and Unpacking:
• Claw hammer or small pry bar
157702

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Chapter 1 Overview
Tools and Equipment List
• Large Phillips screwdriver
• Tin snips*
• Pallet jack or hand cart (for moving component boxes to installation site)*
• Safety gloves*
• Safety glasses*
• Box cutters*
Cisco TelePresence System 3200 Structure, Accessory, and Adjustment Assembly:
• Power screwdriver with 3, 4, 5, and 6 mm (standard or round) Allen bits, or standard 3, 4, 5, and
6 mm Allen wrenches
Tip A round-head Allen bit can work at an angle instead of just straight out, a helpful feature in tight
spots.
• Manual screwdrivers, #2 and #4 Phillips and flathead types
• Metric wrenches, 10 to 15 mm
• 9/64-inch Allen wrench (included with speakers)
• Tape measure
• Level
• Masking tape*
• Tie wraps*
• Knee pads or kneeling cushion*
• Laptop computer attached to network (for troubleshooting or reference)*
• Hand vacuum or facilities vacuum*
• Stepladder*
• 10mm open end ratcheting wrench**
• Mechanical lift (optional, for hanging display screens)
* Recommended for best results
**Useful for securing the draw bolts between table sections

CHAPTER
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2
Building the Display Assembly
Revised: February 10, 2010, OL-14521-01
Parts List
Key Part Description Part Number Qty Ctn Notes
1Display structure 700-23358-xx 335,
36,
37
2Rear foot stabilizer 700-23360-xx
Kit# 69-1625-xx
618
3Front foot stabilizer 700-23359-xx
Kit # 69-1624-xx
615,
16,
17
4Leveling foot 51-4540-xx
Kit # 69-1654-xx
12 1
5Display shelf support left 700-23339-xx
Kit # 69-1626-xx
51 45
6Display shelf support right 700-23340-xx
Kit # 69-1626-01
51 45
7Display tilt bracket 700-23363-xx 613
8Codec safety tray 700-23341-xx
Kit # 69-1626-xx
351 If you are installing a presentation codec, use the
double-wide codec tray part no. 700-25301-01
for the center display assembly.
9Camera assembly bracket 700-23346-xx
Kit # 69-1627-xx
112 For center display structure only
10 Support crossbars 700-23361-xx
Kit # 69-1623-xx
433
11 M8 x 70 mm screws 48-2274-01 1
12 M8 washers 49-1165-01 1
13 M8 x 20 mm screws 48-2273-01 1

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Chapter 2 Building the Display Assembly
Parts List
Caution The display structures are unstable during assembly. Use caution, and support all structures as required.
Caution Some system components have metal and plastic edges with hard angles. These edges are exposed until
you complete system assembly. Use caution when you move around the system during assembly to avoid
contact with any exposed system edges.
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Note The directions left and right refer to the assembly as you face the Plasma displays.
Note Before you start to build the structure, make sure that the floor in the installation room is level. An
uneven floor can make it difficult or, in severe cases, impossible to align the plasma displays after you
build the structure and mount the displays.
Step 1 Attach the Leveling feet to the Rear and Front Foot stabilizers.
Figure 2-1 Leveling feet
Note Figure 2-8 shows the correct positioning of the display structure; keep this in mind as you build the
structure.
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2
4

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Chapter 2 Building the Display Assembly
Parts List
Step 2 Attach the Codec Safety trays to the Front Foot stabilizers.
Note If you ordered a Presentation Codec, attach the larger tray that comes with the Presentation Codec
package, part no. 700-25301-01, in the center display. To install the presentation codec, refer to the
“Options for the Cisco TelePresence System 3200” chapter of the Cisco TelePresence Hardware Options
and Upgrade Guide1Codec Safety trays
1.
201102
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Chapter 2 Building the Display Assembly
Parts List
Step 3 Attach the Rear and Front Foot stabilizers to the Display structures.
Figure 2-2 Rear and Front Foot stabilizers
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Chapter 2 Building the Display Assembly
Parts List
Step 4 Attach the left and right Display Shelf supports to each Display structure.
Figure 2-3 Left and Right Display Shelf supports
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Chapter 2 Building the Display Assembly
Parts List
Step 5 Attach the Display Tilt brackets to each Display structure.
Figure 2-4 Display Tilt brackets
Note Do not tighten the Display Tilt brackets. You will need to adjust them to level the Plasma displays in
Chapter 3, “Mounting and Leveling the Plasma Displays.”
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