Cisco TelePresence IX5000 User manual

Cisco IX5000 and IX5200 Installation Guide
© 2015 Cisco Systems, Inc. All rights reserved.
Page 1
Cisco TelePresence IX5000 and IX5200
Installation Guide
Revised: April 16, 2015

Cisco IX5000 and IX5200 Installation Guide
Page 2
© 2015 Cisco Systems, Inc. All rights reserved.
Installation Sequence
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Cisco IX5000 and IX5200 Installation Guide
© 2015 Cisco Systems, Inc. All rights reserved.
Page 3
Installation Quick Reference
1. Move material and unpack (2 people required)
2. Install the lower display frames (2 people required)
3. Install the upper display frames (2 people required)
4. Install the cable runner
5. Install the upper crossbars, rear kick plates, and toe caps
6. Install the codecs, PDUs, subwoofer, speakers, and optional endpoint switches into the endpoint structure
Note: The switches in the endpoint structure are optional items. The switches in the table legs to connect the Touch 10 device(s)
are required for the Touch 10 device(s).
7. Install the table legs and electronic equipment (Ethernet/power modules for table legs, microphone connector (MC), PoE switch)
for the front row table, and begin cabling procedures for the table (2 people required for some steps)
8. Perform cable routing for all installed equipment (codecs, PDUs, subwoofer, and speakers for the endpoint structure, and power/
laptop connectivity and PDUs for the table legs) AND place the cables for the light panels and camera
9. Install the displays, light panels, and camera, including cabling
10. Install the front kick plates and toe caps
11. Installl the front row tabletops (2 people required)
12. Install and cable the microphone bars, mute buttons, retractors/presentation cables
13. (IX5200 systems only) install and cable the second row table (2 people required for some steps)
14. Install the PET, fascias, display trim and thermoformed outer panels (2 people required)
15. Install software, register endpoint to Unified CM, perform first-time setup, run test calls
16. Room cleanup
Finding Immersive Room Recommendations
For the latest room size, power, HVAC, lighting, and acoustic recommendations for your immersive TelePresence room, refer to the “Cisco
TelePresence IX5000 and IX5200 Room Recommendations” document at
http://www.cisco.com/c/en/us/td/docs/telepresence/ix5000/recommendations/ix5000_room_requirements.html.

Cisco IX5000 and IX5200 Installation Guide
Page 4
© 2015 Cisco Systems, Inc. All rights reserved.
Required Tools
• Metric Allen (hex) set
• 6mm T-handle hex key
• 7mm hex socket driver
• #0, #1, #2 and #3 Phillips drivers
• Snips and long nose pliers
• Extensions for Phillips bits/long handle screw drivers
• Cordless driver
• Socket wrench set (metric)
• 10mm, 13mm & 19mm wrench and adjustable wrench
• 19mm 12-point ratcheting box end wrench
• Spirit level or digital Level
• Laser level with tripod
• White gloves (included with accessory kit)
• Metric tape measure
• Box cutter

Cisco IX5000 and IX5200 Installation Guide
© 2015 Cisco Systems, Inc. All rights reserved.
Page 5
Important Notes for installing the IX5000 and IX5200
• Installation of the IX system is very different than the TX9000, CTS-3000, or CTS-3010 systems, even though
the components are similar.
• Display installation is completely different. The displays rest on shelves and levelers in the endpoint structure.
The display spools are only used to to adjust the front-back position of the outer edge of the left and right
display. Measure spool distance carefully before installing the displays or the spool cannot drop into its
place in the display frame. You can adjust the spools inward or outward after installation.
• Each cable has a reference designator (printed label) attached to each end. When installing cables, check
the cabling diagram and make sure that each reference designator on the cable corresponds to the correct
reference designator on the electrical component in the table or endpoint structure.
• In many cases, you cannot use a power driver when installing fasteners (screws). Use a manual screwdriver
instead. Do not use a power driver when installing the following components:
• The speakers and speaker blocks
• Any component that uses captive screws (the cable runner and speaker cover)
• Many of the thermoformed and PET outer panels
Follow the instructions in the manual when installing these parts.
• In this manual, Left or Right always means “left or right as viewed from the front of the system”.

Installing the Lower and Upper Display Frames
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© 2015 Cisco Systems, Inc. All rights reserved.
Required Parts
• 1x each left, center, and right lower display frames (800-
40923-xx, 800-40920-xx, 800-40928-xx)
• 1x each left, center, and right upper display frames
(800-40934-xx, 800-40948-xx, 800-40941-xx)
• 2x Tie bars 700-43084-xx
• 56x black M8 X 16mm screws 69-2792-xx
• 1x compliance label 47-27415-xx
Required Tools
• #3 Phillips Driver
• 13mm wrench or adjustable wrench
• 19mm 12-point ratcheting box end wrench
• Metric tape measure
• Spirit level
• Laser level
Installing the Lower and Upper Display Frames

Installing the Lower and Upper Display Frames
© 2015 Cisco Systems, Inc. All rights reserved.
Page 7
1Place the left, center, and right lower display frames (800-40923-xx left, 800-40920-xx center, 800- 40928-xx right) upside-down on the floor, and check that there is 2 inches (51mm) from the bottom of
the frame to the bottom of the feet. If adjustment is required, loosen the 19mm lock nut.
19mm lock nut Leveling
foot
2” (51 mm)

Installing the Lower and Upper Display Frames
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© 2015 Cisco Systems, Inc. All rights reserved.
2Place the center frame where you want the center of the system to be. The center frame has a diamond in the center of the frame for this purpose. Assemble the lower left frame 800-40923-xx to the lower
center frame 800-40920-xx. Align the pins on the side of 800-40920-xx with the hole and slot on the side
of 800-40923-xx. Install and tighten 6x black M8 X 16mm screws 69-2792-xx using a #3 Phillips driver.
800-40923-x x
800-40920-xx
6x 69-2792-x x
Diamond
shows center
of system

Installing the Lower and Upper Display Frames
© 2015 Cisco Systems, Inc. All rights reserved.
Page 9
3Attach the lower right frame 800-40928-xx to the display structure. Align the pins on the side of 800- 40928-xx with the hole and slot on the side of 800-40920-xx. Install 6x black M8 X 16mm screws 69-
2792-xx and tighten using a #3 Phillips driver.
6x 69-2792-x x
800-40920-xx 800-40928-xx

Installing the Lower and Upper Display Frames
Page 10
© 2015 Cisco Systems, Inc. All rights reserved.
4Set the frame position from the rear wall. The distance should be a minimum of 150mm (6 inches) from the back of the frame to the wall. Measure two positions (left side and right side of the center frame) to
ensure that the frame is parallel to the rear wall.
Minimum 6”
(150 mm)
Rear Wall

Installing the Lower and Upper Display Frames
© 2015 Cisco Systems, Inc. All rights reserved.
P a g e 11
5Level the system end-to-end using a laser level. Use the diamond-shaped leveling marks as a guide for the horizontal level. Note: When leveling the system, use the outside feet of the two outside display frames (Foot
A in the illustration) and both feet of the center display frame (Foot C in the illustration). Loosen the 19mm lock nut
on the leveling feet, and adjust the feet using the 13mm hex profile above each foot.
Foot C
Foot B
19mm Lock nut
Foot A
Diamond-shaped
leveling mark
Foot C Foot B
Foot A
13mm hex profile

Installing the Lower and Upper Display Frames
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© 2015 Cisco Systems, Inc. All rights reserved.
6Adjust the system for plumb (side-to-side) adjustment by raising or lowering the two outer feet marked “A” by the same amount while checking plumb with a level.
Foot A
Foot A

Installing the Lower and Upper Display Frames
© 2015 Cisco Systems, Inc. All rights reserved.
Page 13
7Assemble the upper center frame 800-40948-xx to the lower center frame 800-40920-xx. Align the pins on the lower frame with the slot and hole on the upper frame (a slot on the left side of the upper
frame, a hole on the right). Install 8x black M8 X 16mm screws 69-2792-xx and tighten with a #3 Phillips
driver.
8x 69-2792-x x
Slot
Pin
800-40948-x x

Installing the Lower and Upper Display Frames
Page 14
© 2015 Cisco Systems, Inc. All rights reserved.
8aAssemble the upper left frame 800-40934-xx to the display structure. Align the slots and pins in the vertical beams, then place the upper frame on the lower frame and align the pin and slot in the
horizontal beams.
Pin
Slot
800-40934-xx
800-40923-x x

Installing the Lower and Upper Display Frames
© 2015 Cisco Systems, Inc. All rights reserved.
Page 15
8bInstall 8x black M8 X 16mm screws 69-2792-xx in the vertical columns and tighten using a #3 Phillips driver. Install and tighten these screws before installing the screws on the horizontal
beam.
8x 69-2792-x x
800-40934-xx

Installing the Lower and Upper Display Frames
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© 2015 Cisco Systems, Inc. All rights reserved.
8cInstall 6x black M8 X 16mm screws 69-2792-xx in the horizontal beam and tighten using a #3 Phillips driver.
6x 69-2792-x x
800-40934-xx
800-40923-x x

Installing the Lower and Upper Display Frames
© 2015 Cisco Systems, Inc. All rights reserved.
Page 17
9Install the upper right frame 800-40941-xx to the display structure following the same procedure as the upper left frame using 14x black M8 X 16mm 69-2792-xx screws. Install and tighten the side
screws first.
800-40928-xx
8x 69-2792-x x
6x 69-2792-x x
800-40941-x x

Installing the Lower and Upper Display Frames
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© 2015 Cisco Systems, Inc. All rights reserved.
10
Set the height of the 2 levelers in the upper frame (one leveler shown) to 2 3/8 inches (60 mm) between the
surface of the beam and the top of the leveler pad. Loosen the lock nut using a 13mm or adjustable wrench
before adjusting the height of the leveler. Do not re-tighten the lock nut.
2 3/8” (60 mm)

Installing the Lower and Upper Display Frames
© 2015 Cisco Systems, Inc. All rights reserved.
Page 19
11 Assemble 2x tie bars 700-43084-xx to the rear left and right sides of the frames using 8x black M8 X 16mm screws 69-2792-xx.
8x 69-2792-x x
2x 700-43084-xx

Installing the Lower and Upper Display Frames
Page 20
© 2015 Cisco Systems, Inc. All rights reserved.
12Make sure that the outside corners of the structure are an equal distance from the wall, then level the display frames for level and plumb (horizontal and vertical), using 2x Foot A and 2x Foot C. Make
sure that all feet touch the floor after leveling. NOTE: Lean the structure a few degrees toward the wall
(backwards). After you install the displays, the structure will lean slightly forward and bring it back to level.
Laser level is aligned with the left
point of the diamond
Foot C Foot B Foot A
Make sure that distance from wall is even