Cisco EX60 User manual

Cisco EX Series User Guide
Software Version TC4.2
Version 1.0
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Contents
Getting Started 3
Connecting the System 4
Switching On 4
The Touch Panel 5
Adjusting the Camera 6
Making a Call 7
Manually Dialling a Number 8
Ending a Call 9
During a Call 9
Sharing a Presentation 10
Far End Camera Control 11
Troubleshooting 12
Further Information 13

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Getting Started
The Cisco EX60 and EX90 are high definition desktop video conferencing
systems. They consist of an LCD screen with build in camera and a touch
screen input panel.
On some systems, the touch panel will have a handset attached. This works like
a telephone handset. Picking up the handset starts the dialling process and
uses the handset for audio. Replacing the handset on the cradle hangs up the
call.
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Connecting the System
Switching On
The unit should come on automatically when the power is applied. The unit can
be shut down and re-started by pressing the power button located at the bottom,
left hand corner of the unit.
If the unit is not already
connected, simply connect the
power cord to a socket and
connect the data cable to the
appropriate data point.
In general, system used for
video conferencing need to be
plugged into specially
configured data points. If you
need to connect the system in
an area not previously set-up
please contact a member of
your support team.
Data
Connection
Power Button

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The Touch Panel
The system is controlled using the touch panel. To wake the system up, simply
touch the panel.
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Do not disturb button. To change your status, tap the button and select
either Available or Do Not Disturb.
This section displays the system name or address.
Self-view button. This displays the local camera output. Before a call,
this will be displayed full screen. During a call a small picture-in-picture
window will appear.
Speaker button. This is used to select the audio output device - either the
main loudspeaker, the handset or headphones. (The headphone outlet is
located at the rear of the main unit.)
Microphone mute. Touch the button to mute and un-mute the
microphone. When muted, the button glows red.
Volume control. Either press the + and - buttons or slide your finger up
and down the panel to change the volume.
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Adjusting the Camera
The camera has a built in privacy shutter. To operate the shutter, hold the outer
edge of the camera and rotate the ring.
To adjust the vertical alignment of the camera, simply tilt it up and down
manually.
The camera can also be used as a document
camera. To do this, simply tilt that camera into
the fully down position and place your
paperwork at the base of the unit. The camera
is automatically zoomed in and the self view is
displayed.
To access the on screen camera controls,
press the More button on the touch panel.
This displays the local camera controls and
brings up the self-view on screen
Press the + and - buttons to zoom the
camera in and out.
Press the focus button to auto-focus the
camera.
When finished press the Back button to
close the menu.
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Making a Call
To make a call, press the Call button on the touch panel. This displays the call
box.
1 To dial a pre-programmed number, select either favourites, the system
directory or your call history.
You can search the directory by starting to type the name or number of
the unit you wish to dial.
Scroll through the list by running your finger up and down the list of
systems.
When you find the correct system, tap on
the name to open up the dial menu.
Press the start button to initiate the call.
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Favourites - This is your own shortlist of people and places you frequently call.
You can add to your favourites from the dial menu.
Directory - The directory is the corporate phone book. You cannot edit the
directory, but you can copy entries to your favourites.
History - This lists the received, placed and missed calls since the last time the
list was cleared.
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Manually Dialling a Number
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1 Tap the Search or Dial box.
Start typing the address of the system you want.
You can change between alpha and numeric keypads by tapping either of
the 123 boxes.
When you have entered the number, tap the start button.
System Numbers
The term “number” has a wide definition. You may use the procedure outlined on
this page to call people by their alphanumeric address as well, for example:
“[email protected]”.
Most addresses in NHS Scotland take the form of a 9 digit number where the first
three digits signify the Health Board and the remaining 6 digits the extension
number. The last 6 digits often correspond to an ISDN telephone number,
however the use of ISDN when making calls within NHS Scotland is being
phased out.
Please remember, to dial an ISDN number (if you have that facility available)
you will need to dial the appropriate prefix for your health board. When giving out
your address to NHS colleagues, remember to give them your 9 digit address.

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Ending a Call
To end a call, tap the End button or hang up the handset.
During a Call
During a call, the touch panel displays the call control buttons.
Add If your system supports multisite calling, this allows you to dial
additional participants.
Presentation If a device is connected to the system this allows you to share
the video output (for example to share a presentation).
More This provides access to the local camera control and settings
menus.
Touch Tones This provides access to a numerical keypad to issue touch tone
commands to the far end. This is useful if you need to interact
with an auto-attendant system.
Hold This puts the current caller on hold while you dial another
system. You can then switch between the two callers.
End This ends the call.
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Tap the Presentation button. This displays your PC image on screen but
does not send it.
Tap the Present button to start sending the presentation.
You can minimise your view of the presentation by
clicking the Minimize button.
To finish your presentation, tap the Stop
Presenting button
Sharing a Presentation
To share a presentation from a computer or laptop, you must first connect the
device to the video conferencing system. On laptops, simply plug the cable
supplied into the laptop and use the appropriate function key to change the
display settings.
For a desktop computer system, it is possible to use the video conferencing unit
as a PC monitor. Connect the cable to the video output of your computer, then
select the appropriate monitor settings on your PC. For help doing this, please
contact a member of your local support team. The EX90 supports video
resolutions up to 1920 x 1200.
When using the system as a PC monitor the unit will automatically switch
between the PC image and the video conference when a call is made.
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During the call, tap the caller ID at the bottom of the touch panel.
Select Camera Control. This brings up the Camera Control window.
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Far End Camera Control
If the system at the remote site supports this feature, it is possible to use the
system to control the camera at the far end.
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3 Use the arrow keys to pan and tilt the far end camera.
Use the + and - buttons to zoom the camera in and out.
When you are finished, press the Back button to close the menu
To close the site menu box, tap the touch panel somewhere outside the box.
Remember, hitting the End button will hand up your call.
Troubleshooting
Remote site can’t hear you
 Check that the microphone is not muted.
 Turn off background noises such as fans and air conditioning.
 Ensure people are not speaking in the background.
 Speak up a bit.
 Sit closer to the system.
I can’t hear the remote sites
 Ask them to do the above.
 Ask them to check the position of their microphone.
 Check the volume of your system by using the touchpad control.
PC image does not display
 Check the PC screen resolution. For a list of acceptable resolutions,
please consult the system documentation found at: http://www.cisco.com/
en/US/docs/telepresence/endpoint/ex-series/tc4/user_guide/
ex90_user_guide_tc42.pdf.
 Use the function keys on the laptop to change the video outputs.
The remote site can’t see me
 Check to make sure the privacy shutter on your camera is not closed.

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System does not connect
 Check to make sure your system is registered to the appropriate
infrastructure. Tap the More button then select Settings. This displays the
system information. On the H323 section, check that your system is
Registered. If not, check that your system is connected to a suitable data
point or contact your support team.
 To dial a system using ISDN phone lines you will need to use the
appropriate prefix. Try using 9 or 3 or ask your local support team.
Please note, this will only work if your local health board supports this
option.
Further Information
For further information please consult the official user guide at:
http://www.cisco.com/en/US/docs/telepresence/endpoint/ex-series/tc4/
user_guide/ex90_user_guide_tc42.pdf
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