Cisco TelePresence System C20 Plus User manual

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Video Systems
GETTING STARTED GUIDE
• EXSeries
• MX200
• ProfileSeries
• QuickSetC20/C20Plus
• CodecCSeries
Software version TC4.2
JULY 2011

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Tableofcontents
Introduction........................................................................3
Intellectual property rights ...................................................4
User documentation............................................................5
Software..............................................................................5
Cisco contact ......................................................................5
Userinterfaces...................................................................6
User interfaces....................................................................7
How to use the Touch controller..........................................8
How to use the remote control and on‑screen menu .........9
How to use the web interface ...........................................13
Configuration....................................................................14
About user roles, user accounts and passwords...............15
Using the Touch controller for system configuration .........16
Configuring IP................................................................17
Configuring H.323 and SIP ............................................18
Setting date, time and location ......................................19
Setting the system/codec password .............................20
Setting the AdministratorSettings menu password .......20
Using the remote control and on‑screen menu for system
configuration .....................................................................21
Configuring IP................................................................22
Configuring H.323 and SIP ............................................23
Setting date, time and location ......................................24
Setting the system/codec password .............................25
Setting the AdministratorSettings menu password .......25
Using the web interface for system configuration .............26
Configuring IP................................................................27
Configuring H.323 and SIP ............................................28
Setting the date, time and location................................29
Setting the system/codec password .............................30
Setting the AdministratorSettings menu password .......30
Appendices......................................................................31
The Settings menu on the Touch controller.......................32
The on‑screen menu system............................................33
The Advanced Configuration page on the web interface ..34
User documentation on the Cisco web site.......................35
Cisco TelePresence Systems
Thank you for choosing Cisco!
Your Cisco product has been designed to give you many
years of safe, reliable operation.
This part of the product documentation is aimed at
administrators working with the setup of the Cisco
TelePresence products running TC software.
Our main objective with this Getting started guide is to
address your goals and needs. Please let us know how
well we succeeded!
May we recommend that you visit the Cisco web site
regularly for updated versions of this guide.
The user documentation can be found on
http://www.cisco.com/go/telepresence/docs.
Howtousethisguide
The top menu bar and the entries in the Table of contents
are all hyperlinks. You can click on them to go to the topic.
GETTING STARTED GUIDE

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Chapter 1
Introduction

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Intellectualpropertyrights
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION
PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO
LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California,
Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981,
Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE
PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE‑NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE
OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of
Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their
respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
(1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and
phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document
are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and
coincidental.
TANDBERG is now a part of Cisco. TANDBERG® is a registered trademark belonging to Tandberg ASA.

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
This document provides the information required for you to
do the basic configuration of your video conference system.
We also explain how to use the remote control, the Touch
controller, and the web interface.
For information about system assembly and installation, see
the Installation guide for your product.
CiscoTelePresenceproductscoveredinthisguide
• EX Series:
• EX90
• EX60
• MX200
• Profile Series using Codec C Series:
• Profile 42”
• Profile 52”
• Profile 52” Dual
• Profile 65”
• Profile 65” Dual
• Quick Set C20 / C20 Plus
• Codec C Series:
• Codec C40
• Codec C60
• Codec C90
Userdocumentation
The user documentation for the Cisco TelePresence systems
running the TC software includes several guides suitable for
various systems and user groups.
• Video conference room primer
• Video conference room acoustics guidelines
• Installation guides for the TelePresence systems
• Software release notes for the TC software
• Getting started guide for the TelePresence systems
• User guides for the TelePresence systems
-With remote control and
-With Touch controller
• Quick reference guides for the TelePresence systems
• Administrator guides for the TelePresence systems
• Camera user guide for the PrecisionHD cameras
• API reference guides for the Codec C Series
• TC Console user guide for the Codec C Series
• Physical interfaces guides for the Codec C Series
• Regulatory compliance and safety information guide
• Legal & license information for products using TC software
Downloadingtheuserdocumentation
You can download the user documentation from the Cisco
web site, go to:
http://www.cisco.com/go/telepresence/docs
Guidelines how to find the documentation on the Cisco web
site are included in the User documentation on the Cisco
web site appendix.
Software
You can download the software for your product from the
Cisco web site, go to:
http://www.cisco.com/cisco/software/navigator.html
Ciscocontact
On our web site you will find an overview of the worldwide
Cisco contacts.
Go to: http://www.cisco.com/web/siteassets/contacts
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134 USA

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Chapter 2
Userinterfaces

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Userinterfaces
The principal operating device for your Cisco TelePresence
video conference system is either a remote control or a Touch
controller.
Additionally, you can configure your system via its web
interface, provided that it is already connected to a network
and has got an IPaddress.
In this chapter, we show how to use the Touch controller, how
to use the remote control and on‑screen menu, and how to
navigate and use the web interface.
Touchcontroller
Remotecontroland
on-screenmenu
Webinterface

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Tap the touch screen to wake
up the system, if needed.
Tap a button to
activate its function.
Basicoperatingprinciples
Mute your microphone
Change the volume
Selfview
Call someone
Open the camera control
and Settings menu
Any messages while
you were away is
indicated here
Put the system in standby
Run a presentation
HowtousetheTouchcontroller
The basic function of the Touch controller is illustrated below.
The Touch controller and its use are described in full detail in
the User Guide for your video conference system.
All settings are not available on all products; therefore the
touch buttons shown below may or may not be present on
your system.
There is a brief overview of the Settings menu in the
The Settings menu on the Touch controller appendix.
Scroll in lists
as outlined.
Information bar
Do not disturb is set here
Select headset, handset or speaker

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Howtousetheremotecontroland
on-screenmenu
When you pick up the remote control and touch the rubber
line sensors along its sides, the system wakes up.
Point the remote control towards the system or camera and
press the Home key ( ) to open the top level menu.
Navigatingthemenu
Using the remote control to navigate the menu:
• Use the arrows down/up to select a menu item.
• Use the arrow right to expand the selection.
• Use the arrow left to go back one step.
Changingsettings
Using the remote control to change a value:
• Select a value from a drop down list and press the
OK ()key to save, or press the left arrow key to leave
without saving.
• Enter a value/text in a value/text input field. Navigate to
Save and press OK () to save the change, or navigate to
Cancel and press OK ( ) to leave without saving.
You can find more information about the on‑screen menu in
the On‑screen menu system appendix.
Layout
Main source: Camera
Call settings
Languages
Date and time
Sounds and alerts
Wallpaper: Custom
System information
Administrator settings
Restart
SETTINGS
Call
Presentation
Camera control
Settings
HOME
Programmable softbuttons
Connect to Cisco Callway
IP settings
Set menu password
Pairing
Advanced configuration
ADMINISTRATOR SETTINGS
Arrowleft
Press the
left arrow key
to go one step
back in the menu
or to move to the
left in a text field.
Arrowright
Press the
right arrow key
to expand the
selected menu
item or to move
to the right in a
text field.
OK/Select
Press the OK/Select key ( ) to
confirm your choice or selection.
Arrowup/down
Press the up and
down arrow keys to
navigate in the menu.

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Thesearchfunctionality
You can search for system settings in the Advanced
configuration menu. You can also search for names in the
phone book and in the list of recent calls.
• On the remote control, press the # key to toggle between
characters and numbers: abc/123.
• Enter as many characters as needed until the name or
setting you are searching for displays in the list. Add or
remove characters until you get the desired result.
• Remove all characters to return to the main view.
Enter as many characters as
needed, until the name you are
searching for displays in the list.
Contacts from the list of recent
calls are displayed first.
Contacts from the Phone book
follow. Contacts marked with a
are from My contacts, the others
are from the corporate phone
book.
Call
Presentation
Camera control
Settings
HOME
Call
Phone book
Recent calls
Add another participant
CALL
newy
NewYork.Broadway.T1
NewYork.Conference.Room
NewYork.Receptionist
NewYork.Lobby
NewYork.Conference.Room
Recent calls
Phone book
abc
SearchingforcontactsintheCallmenu
Navigate to the Advanced
Configuration menu.
Enter as many characters as
needed, until the setting you are
searching for displays in the list.
Search
NetworkServices SIP Mode: On
SIP Profile 1 Authentication 1 LoginName
SIP Profile 1 Authentication 1 Password: ********
SIP Profile 1 DefaultTransport: Auto
SIP Profile 1 DisplayName: Firstname Lastname
SIP Profile 1 Outbound: Off
SIP Profile 1 Proxy 1 Address: 192.168.1.58
SIP Profile 1 Proxy 1 Discovery: Manual
SIP Profile 1 Proxy 2 Address
SIP Profile 1 Proxy 2 Discovery: Manual
SIP Profile 1 Proxy 3 Address
SIP Profile 1 Proxy 3 Discovery: Manual
SIP Profile 1 Proxy 4 Address
SIP Profile 1 Proxy 4 Discovery: Manual
SIP Profile 1 TlsVerify: Off
SIP Profile 1 Type: Standard
ADVANCED CONFIGURATION
sip abc
Searchingforsystemsettings