Cisco TelePresence System C20 Plus User manual

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Video Systems
GETTING STARTED GUIDE
• EXSeries
• MX200
• ProfileSeries
• QuickSetC20/C20Plus
• CodecCSeries
Software version TC4.2
JULY 2011

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
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Tableofcontents
Introduction........................................................................3
Intellectual property rights ...................................................4
User documentation............................................................5
Software..............................................................................5
Cisco contact ......................................................................5
Userinterfaces...................................................................6
User interfaces....................................................................7
How to use the Touch controller..........................................8
How to use the remote control and on‑screen menu .........9
How to use the web interface ...........................................13
Configuration....................................................................14
About user roles, user accounts and passwords...............15
Using the Touch controller for system configuration .........16
Configuring IP................................................................17
Configuring H.323 and SIP ............................................18
Setting date, time and location ......................................19
Setting the system/codec password .............................20
Setting the AdministratorSettings menu password .......20
Using the remote control and on‑screen menu for system
configuration .....................................................................21
Configuring IP................................................................22
Configuring H.323 and SIP ............................................23
Setting date, time and location ......................................24
Setting the system/codec password .............................25
Setting the AdministratorSettings menu password .......25
Using the web interface for system configuration .............26
Configuring IP................................................................27
Configuring H.323 and SIP ............................................28
Setting the date, time and location................................29
Setting the system/codec password .............................30
Setting the AdministratorSettings menu password .......30
Appendices......................................................................31
The Settings menu on the Touch controller.......................32
The on‑screen menu system............................................33
The Advanced Configuration page on the web interface ..34
User documentation on the Cisco web site.......................35
Cisco TelePresence Systems
Thank you for choosing Cisco!
Your Cisco product has been designed to give you many
years of safe, reliable operation.
This part of the product documentation is aimed at
administrators working with the setup of the Cisco
TelePresence products running TC software.
Our main objective with this Getting started guide is to
address your goals and needs. Please let us know how
well we succeeded!
May we recommend that you visit the Cisco web site
regularly for updated versions of this guide.
The user documentation can be found on
http://www.cisco.com/go/telepresence/docs.
Howtousethisguide
The top menu bar and the entries in the Table of contents
are all hyperlinks. You can click on them to go to the topic.
GETTING STARTED GUIDE

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Cisco TelePresence Systems
GETTING STARTED GUIDE
Chapter 1
Introduction

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Intellectualpropertyrights
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION
PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO
LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California,
Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981,
Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE
PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE‑NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE
OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of
Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their
respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
(1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and
phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document
are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and
coincidental.
TANDBERG is now a part of Cisco. TANDBERG® is a registered trademark belonging to Tandberg ASA.

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Cisco TelePresence Systems
GETTING STARTED GUIDE
This document provides the information required for you to
do the basic configuration of your video conference system.
We also explain how to use the remote control, the Touch
controller, and the web interface.
For information about system assembly and installation, see
the Installation guide for your product.
CiscoTelePresenceproductscoveredinthisguide
• EX Series:
• EX90
• EX60
• MX200
• Profile Series using Codec C Series:
• Profile 42”
• Profile 52”
• Profile 52” Dual
• Profile 65”
• Profile 65” Dual
• Quick Set C20 / C20 Plus
• Codec C Series:
• Codec C40
• Codec C60
• Codec C90
Userdocumentation
The user documentation for the Cisco TelePresence systems
running the TC software includes several guides suitable for
various systems and user groups.
• Video conference room primer
• Video conference room acoustics guidelines
• Installation guides for the TelePresence systems
• Software release notes for the TC software
• Getting started guide for the TelePresence systems
• User guides for the TelePresence systems
-With remote control and
-With Touch controller
• Quick reference guides for the TelePresence systems
• Administrator guides for the TelePresence systems
• Camera user guide for the PrecisionHD cameras
• API reference guides for the Codec C Series
• TC Console user guide for the Codec C Series
• Physical interfaces guides for the Codec C Series
• Regulatory compliance and safety information guide
• Legal & license information for products using TC software
Downloadingtheuserdocumentation
You can download the user documentation from the Cisco
web site, go to:
http://www.cisco.com/go/telepresence/docs
Guidelines how to find the documentation on the Cisco web
site are included in the User documentation on the Cisco
web site appendix.
Software
You can download the software for your product from the
Cisco web site, go to:
http://www.cisco.com/cisco/software/navigator.html
Ciscocontact
On our web site you will find an overview of the worldwide
Cisco contacts.
Go to: http://www.cisco.com/web/siteassets/contacts
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134 USA

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Cisco TelePresence Systems
GETTING STARTED GUIDE
Chapter 2
Userinterfaces

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Userinterfaces
The principal operating device for your Cisco TelePresence
video conference system is either a remote control or a Touch
controller.
Additionally, you can configure your system via its web
interface, provided that it is already connected to a network
and has got an IPaddress.
In this chapter, we show how to use the Touch controller, how
to use the remote control and on‑screen menu, and how to
navigate and use the web interface.
Touchcontroller
Remotecontroland
on-screenmenu
Webinterface

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Tap the touch screen to wake
up the system, if needed.
Tap a button to
activate its function.
Basicoperatingprinciples
Mute your microphone
Change the volume
Selfview
Call someone
Open the camera control
and Settings menu
Any messages while
you were away is
indicated here
Put the system in standby
Run a presentation
HowtousetheTouchcontroller
The basic function of the Touch controller is illustrated below.
The Touch controller and its use are described in full detail in
the User Guide for your video conference system.
All settings are not available on all products; therefore the
touch buttons shown below may or may not be present on
your system.
There is a brief overview of the Settings menu in the
The Settings menu on the Touch controller appendix.
Scroll in lists
as outlined.
Information bar
Do not disturb is set here
Select headset, handset or speaker

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Howtousetheremotecontroland
on-screenmenu
When you pick up the remote control and touch the rubber
line sensors along its sides, the system wakes up.
Point the remote control towards the system or camera and
press the Home key ( ) to open the top level menu.
Navigatingthemenu
Using the remote control to navigate the menu:
• Use the arrows down/up to select a menu item.
• Use the arrow right to expand the selection.
• Use the arrow left to go back one step.
Changingsettings
Using the remote control to change a value:
• Select a value from a drop down list and press the
OK ()key to save, or press the left arrow key to leave
without saving.
• Enter a value/text in a value/text input field. Navigate to
Save and press OK () to save the change, or navigate to
Cancel and press OK ( ) to leave without saving.
You can find more information about the on‑screen menu in
the On‑screen menu system appendix.
Layout
Main source: Camera
Call settings
Languages
Date and time
Sounds and alerts
Wallpaper: Custom
System information
Administrator settings
Restart
SETTINGS
Call
Presentation
Camera control
Settings
HOME
Programmable softbuttons
Connect to Cisco Callway
IP settings
Set menu password
Pairing
Advanced configuration
ADMINISTRATOR SETTINGS
Arrowleft
Press the
left arrow key
to go one step
back in the menu
or to move to the
left in a text field.
Arrowright
Press the
right arrow key
to expand the
selected menu
item or to move
to the right in a
text field.
OK/Select
Press the OK/Select key ( ) to
confirm your choice or selection.
Arrowup/down
Press the up and
down arrow keys to
navigate in the menu.

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Thesearchfunctionality
You can search for system settings in the Advanced
configuration menu. You can also search for names in the
phone book and in the list of recent calls.
• On the remote control, press the # key to toggle between
characters and numbers: abc/123.
• Enter as many characters as needed until the name or
setting you are searching for displays in the list. Add or
remove characters until you get the desired result.
• Remove all characters to return to the main view.
Enter as many characters as
needed, until the name you are
searching for displays in the list.
Contacts from the list of recent
calls are displayed first.
Contacts from the Phone book
follow. Contacts marked with a
are from My contacts, the others
are from the corporate phone
book.
Call
Presentation
Camera control
Settings
HOME
Call
Phone book
Recent calls
Add another participant
CALL
newy
NewYork.Broadway.T1
NewYork.Conference.Room
NewYork.Receptionist
NewYork.Lobby
NewYork.Conference.Room
Recent calls
Phone book
abc
SearchingforcontactsintheCallmenu
Navigate to the Advanced
Configuration menu.
Enter as many characters as
needed, until the setting you are
searching for displays in the list.
Search
NetworkServices SIP Mode: On
SIP Profile 1 Authentication 1 LoginName
SIP Profile 1 Authentication 1 Password: ********
SIP Profile 1 DefaultTransport: Auto
SIP Profile 1 DisplayName: Firstname Lastname
SIP Profile 1 Outbound: Off
SIP Profile 1 Proxy 1 Address: 192.168.1.58
SIP Profile 1 Proxy 1 Discovery: Manual
SIP Profile 1 Proxy 2 Address
SIP Profile 1 Proxy 2 Discovery: Manual
SIP Profile 1 Proxy 3 Address
SIP Profile 1 Proxy 3 Discovery: Manual
SIP Profile 1 Proxy 4 Address
SIP Profile 1 Proxy 4 Discovery: Manual
SIP Profile 1 TlsVerify: Off
SIP Profile 1 Type: Standard
ADVANCED CONFIGURATION
sip abc
Searchingforsystemsettings

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Remotecontroldetails
Functionkeys
Each Function key corresponds
to a softkey on the screen
and represents shortcuts and
advanced functions.
Arrowleft
Press the
left arrow key
to go one step
back in the menu
or to move to the
left in a text field.
Arrowright
Press the
right arrow key
to expand the
selected menu
item or to move
to the right in a
text field.
OK/Select
Press the OK/Select key to confirm
your choice or selection.
Arrowup/down
Press the up and down
arrow keys to navigate in the
menu and to move the camera
(pan, tilt) when the menu on
screen is not displayed.
Phonebook
Press the Phone
Book key to
display the phone
book.
Layout
Press the Layout
key to display the
layout menu, then
select a view in
the menu.
Home
Press the Home key to go
back to the Home menu.
Microphone
Press the
Microphone key
to switch between
setting the
microphone to on
and to off.
The Functions keys in
the upper part of the
remote control reflect
the softkeys on screen.
The middle part of the
remote control is used
to handle the video,
sound, phone book,
menus and navigation.
The lower part of
the remote control is
similar to the keypad of
a mobile phone.
Make sure the remote control has
working batteries (4 x AAA batteries).
Presentation
Press the
Presentation key
to show or hide a
presentation.
Zoom
Press +or –on
the Zoom key to
zoom the camera
in and out.
Volume
Press +or –on
the Volume key to
adjust the codec
volume.
Mute
Press and hold
the –to mute an
incoming call.

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Alphanumerickeypad
The keypad behaves in a
similar way to the keypad
of a cellular phone.
Wakingupthesystem
To wake up the system
just pick up the remote
control or press any key.
You may have to point the
remote control towards the
system/camera to make
sure it discovers you.
IRsensorrange(DIPswitchsetting)
The IR sensor has a short and long range. When video conference systems are placed close
to each other, you may find it convenient to use the short range to avoid interfering with the
other systems.
Open the battery cover and remove the batteries to set the DIP switch.
• Short range (1m / 3ft): Move the DIP switch down.
• Long range: Move the DIP switch up.
Press the Clear key to remove
characters in a text field.
Endcall/Standby
Press the End Call key to
reject an incoming call, to
end an ongoing call or—when
idle—to go into standby mode.
When navigating in the menu
the key is used to exit the
menu system.
Press and hold this key
to have the system enter
standby mode.
Callkey
Press the Call key to place
a call, and to accept an
incoming call.
Use the Call button as a
shortcut to Recent Calls when
the Call menu is not visible.
Clear
0-9,a-z,period(.),@,
space,*
Press a key repeatedly
to toggle between the
options displayed on each
key.
abc/123#
Press and hold the #
key to toggle between
lower and upper case
characters and numbers
(depending on context).
TheDIPswitch
Homekey
Press the HOME key to show
the Home menu on screen.
Rubberlinesensors
When you pick up the remote
control and touch the rubber
line sensors along the sides
of the remote control, the
system wakes up..

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Howtousethewebinterface
The basic principles of navigating your video conference
system’s web interface and setting parameters are illustrated
below.
Recommended browsers: Internet Explorer 8 and Mozilla Firefox 3.x.
You open the web interface by entering your system’s IP
address in the address bar of a web browser; then you sign in.
See the The Advanced Configuration page on the web interface
appendix for a brief overview of the advanced configurations.
The Administrator guide for your product describes in detail
how the web interface is organized, and the settings it provides
access to.
Openasub-folder
Click on a folder
to open it. Click
again to close it.
Selectavalue
Click on a value
to open the field.
Click the arrow
to open the drop
down list. Select a
value. Click ok to
save the change,
or cancel to leave
without saving.
Themainmenu
TheConfiguration
sub-menu
A sub‑menu
opens when
moving the mouse
over the main
menu item.
TheAdvanced
Configuration
page
When clicking a
sub‑menu item
the corresponding
page opens. From
this page different
tasks can be
performed.
The main menu
opens when you
have successfully
signed in to the
system.
Inputtext
Click on a value
to open the input
field. Enter text.
Click ok to save
the change, or
cancel to leave
without saving.

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
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Cisco TelePresence Systems
GETTING STARTED GUIDE
Chapter 3
Configuration

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Howtoconfigureyoursystem
Before you can start using your video conference system you
must set the basic configurations as described in this chapter.
You can use either the Touch controller, the remote control or
the web interface for the configuration.
Touch controller
First, we describe how to configure the system using
the Touch controller. These pages are marked with a
brown tab.
Remote control and on-screen menu
Then, we describe how to configure the system if you are
using the Remote control and on‑screen menu. These
pages are marked with a yellow tab.
Web interface
Finally, we describe how to configure the system via the
Web interface. These pages are marked with a green
tab.
In order to use the web interface you need to know the
IP address of your system. You also have to sign in (the
default user name is admin with no password set).
Aboutuserroles,useraccountsand
passwords
The system comes with a default user account. The user
name is admin with no password set.
Userroles:A user account must possess one or a
combination of several user roles. Three user roles
exist, representing different rights: ADMIN, USER and
AUDIT. It is important to note that these roles have non‑
overlapping rights.
A complete administrator user account with full access
rights, like the default admin user, must possess all the
three roles.
NOTE:You need ADMIN rights to perform the system
configuration via web as described in this section.
It is highly recommended to set a password for any user
account possessing an ADMIN role.
Read more about passwords and how to create and
manage user accounts in the Administrator guide for your
product.

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Touch controller
UsingtheTouchcontrollerforsystemconfiguration
Wakingupthesystem
If no menu is displayed on the Touch controller, tap the
display to wake up the system.
If the system does not wake up:
• Make sure the Touch controller is connected to the main
unit.
• Make sure the main unit is connected to power and
switched on.
If the system has just been switched on, wait a few minutes
to allow the system to start up.
If in doubt, read the Installation guide for your product.
Touchcontroller

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Touch controller
IPAssignment
IPVersion Auto Manual
IPv4
The IP configuration is complete. a. Enter the IP Address, Subnet Mask, Gateway,
and DNS Server. A soft keyboard appears
when you tap an input field
b. Tap Save to save the changes, or Undo to
leave without saving.
IPv6
a. Tap On or Off in the DHCP Options section
according to your preference. 1
b. Tap Save to save the change, or Undo to
leave without saving.
a. Enter the IP Address and Gateway. A soft
keyboard appears when you tap an input field.
b. Tap On or Off in the DHCP Options section
according to your preference. 1
c. Tap Save to save the changes, or Undo to
leave without saving.
1DHCP Options:
Off: All IP parameters, except the IP address and gateway, must be set manually.
Please refer to the Administrator Guide for your product for details about all settings.
On: The IP parameters, like the DNS and NTP server addresses, will be obtained automatically from the network.
ConfiguringIP
Your video conference system supports both IP
version4 (IPv4) and IP version 6 (IPv6).
In both cases, the IP parameters can be assigned
automatically by the network, or you can set everything
manually.
If you want to set the parameters manually please
contact your network administrator to obtain the
required parameters.
If an IP address is already assigned to your system, you
will find the current IPv4 and/or IPv6 address on the
System Information page:
Tap More > Settings > System Information.
The IPv4 Address and/or IPv6 Address of the system
is shown in the NETWORK section on this page.
1. SelectIPversion
i. Tap More > Settings > Administrator Settings > Network
Settings.
ii. Tap IPv4 or IPv6 in the IP Version section according to your
requirement.
iii. Tap Save to save the change, or Undo to leave without saving.
2. SelectautomaticormanualIPassignment
i. Tap Auto in the IP Assignment section if you want
automatic IP assignment; and or Manual if you want to set
the IP addresses manually.
ii. Tap Save to save the change, or Undo to leave without saving.
3. SettheIPaddresses
Set the remaining IP settings according to the table below.
The actions required depend on the IP version and IP
assignment method you selected in the previous steps.
4. Returntothemainmenu
Press Exit to return to the home menu.

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Touch controller
ConfiguringH.323andSIP
To get online and ready to place and receive calls, your
system must be set up properly. Your system will use either
the H.323 protocol or the SIP protocol for video calls.
NOTE: Contact your system administrator, or service
provider, for information about the network settings.
For networks administered through Cisco TMS (Cisco
TelePresence Management Suite) your Cisco TMS
administrator will help you to get online.
H.323
If in doubt for any of the parameters below, contact your
system administrator or your service provider.
1. Tap More > Settings > Administrator settings > Network
Settings > H323Settings
2. Enter the H323 number and H323 id in their respective
input fields.
3. If you want to enter the address of the H.323 gatekeeper
manually, tap Manual in the Gatekeeper discovery
section, and enter the Gatekeeper address in the input
field. Otherwise tap Auto.
4. If the H.323 gatekeeper requires authentication
and you want your system to authenticate itself to
the gatekeeper, tap ON in the Authentication mode
section and enter the Login name and Password in the
respective input fields. Otherwise, tap OFF.
5. Tap Save to save the changes, or Undo to leave without
saving.
6. Tap Back twice to review the System Information page
and verify the H323 settings.
If you successfully registered to a Gatekeeper the Status
will show Registered in the H323 section.
7. Tap Exit to return to the home menu.
SIP
If in doubt for any of the parameters below, contact your
system administrator or your service provider.
1. Tap More > Settings > Administrator settings > Network
Settings > SIPSettings
2. Enter the SIP URI in the URI input field.
3. Tap the preferred transport protocol in the Default
transport section. If you select Auto, the system will first
try to connect using TLS, then TCP, and finally UDP.
4. Choose a Proxy type. Step through the list of available
proxy types by tapping the ‑ or + signs. The default type
is Standard.
5. If you want to enter the SIP proxy address manually,
tap Manual in the Proxy discovery section and enter the
Proxy address in the input field. If you want the system
to obtain the SIP proxy address automatically (DHCP),
tap Auto.
6. If the SIP proxy server requires authentication you must
enter the Login name and Password in the respective
input fields to authenticate your system.
7. Tap Save to save the changes, or Undo to leave without
saving.
8. Tap Back twice to review the System Information page
and verify the SIP settings.
If you successfully registered to a SIP server the Status
will show Registered in the SIP section.
9. Tap Exit to return to the home menu.

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
19
Cisco TelePresence Systems
GETTING STARTED GUIDE
Touch controller
Settingdate,timeandlocation
When setting up your video conference system, you
should check that the date and time settings are correct.
Among other things this information is used to time stamp
messages transmitted to gatekeepers and other network
elements.
The time is shown in the top right corner of the Touch
controller display.
1. Tap More > Settings > Administrator settings > Date,
Time & Location.
2. Tap 24h or 12h to select the Time format you prefer.
3. Tap dd.mm.yy, mm.dd.yy or yy.mm.dd to select the Date
format you prefer.
4. Select the Time zone you are in. Step through the list of
available zones by tapping the ‑ or + signs.
5. Select Auto, Manual or Off to select the NTP mode you
prefer. 1
If you select Manual, also enter the NTP server address
in the corresponding input field.
If you select Off, also select the correct value for Hour,
Minute, Year, Month, and Day in the Date and time
section. Tap the plus and minus signs to increase or
decrease a value.
6. Tap Save to save the changes, or Undo to leave without
saving.
7. Tap Exit to return to the home menu.
1NTP mode:
Auto: The time is regularly updated using an NTP server. The
NTP server address is automatically obtained from the
network (DHCP).
Manual: The time is regularly updated using an NTP server. You
must manually enter the NTP server address.
Off: You must set the time manually. The time will not be
updated automatically.

D14639.04 Video Systems Getting Started Guide (TC4.2) | 2011 JULY | © 2011 Cisco Systems, Inc. All rights reserved. www.cisco.com
20
Cisco TelePresence Systems
GETTING STARTED GUIDE
Touch controller
Settingthesystem/codecpassword
You need a username and password to sign in to the web
and command line interfaces of your system.
The video conference system is delivered with a default
user account with username admin and no password set.
This user has full access rights to the system.
NOTE:We strongly recommend that you set a password for
the admin user to restrict access to system configuration.
Make sure to keep a copy of the password in a safe place.
You have to contact your Cisco representative if you have
forgotten the password.
The system/codec password cannot be set using the Touch
controller. This has to be done via the web interface.
1. Sign in to the web interface with your username and
current password.
If a password is not currently set, use a blank Current
password.
2. Go to the Maintenance tab and select Change Password.
3. Enter the Current password, the New password, and
repeat the new password in the appropriate input fields.
The password format is a string with 0–64 characters.
4. Click Change password.
SettingtheAdministratorSettingsmenu
password
When starting up the system for the first time the
Administrator Settings menu password is not set.
NOTE:We strongly recommend that you define a password
to protect the Administrator Settings menu, since these
settings affect the behavior of the video conference system.
The Administrator Settings menu password cannot be set
using the Touch controller. This has to be done using the
command line interface or the remote control and on‑
screen menu.
Using the command line interface:
1. Connect to the system through the network or the
serial data port, using a command line interface (SSH or
Telnet).
2. Type the following command:
xCommand SystemUnit MenuPassword Set
Password: <password>
The password format is a string with 0–255 characters.
Using the remote control and on‑screen menu:
1. Go to Home > Settings > Administrator Settings > Set
menu password.
On the remote control, press the # key to toggle
between lower or upper case characters and numbers:
abc/ABC/123.
2. Enter the menu password. The password you enter is
hidden; each character is replaced with a star (*).
3. Select Save to save the changes, or Cancel to leave
without saving.
4. Press Home ( ) to exit.