Cisco 7821 User manual

Call/voicemail
Indicator Light
Cisco 7821 Handset User Guide
Call features
How to place a call
Using the Handset
• Pick up the handset
• Enter the number and press the Call soft key
OR Using the Speakerphone:
• With the Headset on-hook, press
• Enter the number, then touch the Call soft key
OR Using the Headset:
• With the headset connected, press to activate
the headset mode
• Enter the number, then press Send soft key
How to end a call
Using the Handset:
• Hang up the handset, or press the Cancel soft key
OR Using the speakerphone:
• Press the or the Cancel soft key
OR Using the Headset:
• Press the Cancel soft key
How to answer a call
Using the Handset:
• Pick up the handset
OR Using the Headset:
• Press
OR Using the speakerphone:
• Press the or the Answer soft key
Line Buttons
Soft keys
Voicemail Hold
Conference
Transfer
Speakerphone
Headset
Mute
Volume Control
Navigation

Call History
• Press Applications
• Scroll and select Recents
• Select a line to view
How to place a call on hold
• Press Hold
• To resume a call from hold, press Hold again
Download the
Xelion apps
Scan this QR code to
download the latest
Xelion Apps (mobile
and softphone) direct
from their website
If you need any assistance with your handset or Xelion package, please call our
support team on 0121 311 1010 or email [email protected]
Watch
a demo
Scan this QR code to
see a demo video of
this handset
How to create a conference call
• From an active call, press Conference
• Dial the number you would like to add to the
conference call
• Press Conference again
• This will bring all three callers together
How to transfer a call
• From an active call, press transfer
• Dial the number you would like to transfer the call to
• Press the call button
• Press Transfer again
Listen to voice messages
• Press Messages and follow the voice prompts
Volume Adjustment
Adjust the Volume in a Call
Press Volume up or down to adjust the
handset, headset, or speakerphone volume when the
phone is in use
Adjust the Ringtone Volume
Press Volume up or down to adjust the ringer
volume when the phone is not in use
Ring tones
• Press Applications
• Select User Preferences > Audio Preferences
• Select a line
• Scroll through the list of ringtones and press Play to hear
a sample
• Press Set and Apply to save a selection
Customising your phone