Cisco Small Business Pro SPA 509G Instruction Manual

Cisco Small Business
IP Phones Models SPA301, 303, 501G, 502G, 504G,
508G, 509G, 525G/525G2, and WIP310
ADMINISTRATION
GUIDE

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
Contents
Chapter 1: Getting Started 12
Overview of the Phones 12
Cisco SPA500S Attendant Console 13
Network Configurations 14
Cisco SPA 9000 Voice System 15
Cisco Unified Communications 500 Series for Small Business 16
Other SIP IP PBX Call Control Systems 16
Prerequisites 16
Upgrading Firmware 17
Determining the Current Firmware Version 18
Determining Your IP Address 19
Downloading the Firmware 20
Installing the Firmware 20
Using the Web-Based Configuration Utility 21
Understanding Administrator and User Views 23
Accessing Administrative Options 24
Understanding Basic and Advanced Views 24
Using the Web Administration Tabs 24
Roadmap to Configuration Utility Features 25
Viewing Phone Information 28
Viewing Reboot Reasons 28
Viewing the Reboot History on the Web GUI 30
Viewing the Reboot History on the Phone LCD Screen 30
Viewing the Reboot History in the SPA Status Dump File 30
Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30
Chapter 2: Configuring Lines and Extensions 34
Configuring Lines 34
Shared Line Appearances 34
Configuring a Line 35
Configuring Shared Line Appearance 36
Configuring Call Appearance Per Line 37

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
Contents
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused
Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 38
Configuring Call Pickup and Busy Lamp Field 38
Configuring Speed Dial 40
Configuring Unused Line Keys for Call Park on the Cisco SPA525G/525G2
(MetaSwitch) 41
Configuring Audio Indication for Call Pickup Event 41
Configuring Unused Line Keys to Access Services 42
Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco
SPA500 Series IP Phone 44
Configuring Extensions 46
Chapter 3: Customizing Cisco SPA and Wireless IP Phones 48
Configuring Phone Information and Display Settings 49
Configuring the Phone Name 49
Configuring Voice Mail 49
Configuring Internal Voice Mail for Each Extension (When Using Cisco
SPA400 for Voice Mail) 50
Customizing the Startup Screen 50
Changing the Display Background (Cisco SPA300 Series and Cisco SPA500
Series) 52
Configuring the Screen Saver 53
Configuring the LCD Contrast 55
Configuring Back Light Settings (Cisco SPA525G/525G2) 56
Configuring Linksys Key System Parameters 56
Enabling Call Features 57
Enabling Anonymous Call and Caller ID Blocking Services 57
Enabling ACD Service 58
Enabling Call Back Service 58
Enabling Call Park and Call Pickup Services 59
Enabling Call Transfer and Call Forwarding Services 59
Enabling Conferencing 60
Enabling Do Not Disturb 60
Enabling the Missed Call Shortcut 61

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3
Contents
Logging Missed Calls (Cisco SPA300 Series and Cisco SPA500 Series) 61
Enabling Paging (Intercom) 61
Single Page 62
Group Paging 62
Configuring a Phone to Automatically Accept Pages 62
Configuring Paging Groups 63
Enabling Secure Call 64
Enabling Service Announcements 64
Customizing Phone Softkeys 65
Programmable Softkeys 69
Configuration Example 70
Configuring the Message Waiting Indicator 72
Configuring Ring Tones 72
Configuring On-Demand Ring Tones (Cisco SPA525G/525G2) 74
User-Created MP3 Ring Tones (Cisco SPA525G/525G2) 74
Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco
SPA30X and Cisco SPA50XG only) 74
Assigning a Ring Tone to an Extension 76
Configuring RSS Newsfeeds on the Cisco SPA525G/525G2 IP Phone 77
Configuring Audio Settings 78
Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se-
ries) 78
Enabling Wireless (Cisco SPA525G/525G2 only) 79
Configuring Bluetooth (Cisco SPA525G/525G2 only) 79
Enabling Bluetooth (Cisco SPA525G/525G2) 80
Using a Bluetooth Headset (Cisco SPA525G/525G2) 81
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone 82
Initiating Pairing from the Cisco SPA525G2 83
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone 83
Enabling SMS Messaging 84
Enabling the Web Server 86
Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco
SPA300 Series and Cisco SPA500 Series IP Phones 87

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4
Contents
Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500
Series) 92
Configuring BroadSoft Directory 92
Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line
Basis (Applicable to Broadsoft) 93
Configuring Synchronization of DND and CEWD Using the Configuration Util-
ity 94
Configuring Synchronization of DND and CEWD Using the Configuration File
94
Configuring Broadsoft ACD Support 94
Configuring Broadsoft ACD Support Using the Configuration Utility 95
Configuring Broadsoft ACD Support Using the Configuration File 95
Configuring XML Services 95
Configuring Music On Hold 98
Configuring Extension Mobility 98
Configuring Video Surveillance on the Cisco SPA525G/525G2 99
Configuring the User Name and Account on the Camera 100
Entering Camera Information Into the Cisco SPA525G/525G2 Configuration
Utility 100
Viewing the Video 101
Chapter 4: Configuring SIP, SPCP, and NAT 102
Session Initiation Protocol and Cisco IP Phones 102
SIP Over TCP 103
SIP Proxy Redundancy 104
Configuring Survivable Remote Site Telephony (SRST) Support 104
RFC3311 Support 104
Support for SIP NOTIFY XML-Service 105
Configuring SIP 105
Configuring SIP Parameters 105
Configuring SIP Timer Values 109
Configuring Response Status Code Handling 112
Configuring RTP Parameters 112
Configuring SDP Payload Types 114

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 5
Contents
Configuring SIP Settings for Extensions 116
Configuring a SIP Proxy Server 122
Configuring Subscriber Information Parameters 126
Configuring SPCP on the Cisco SPA525G/525G2 127
Configuring SPCP on the Cisco SPA300 Series and
Cisco SPA50XG 128
Network Address Translation (NAT) and Cisco IP Phones 128
NAT Mapping with Session Border Controller 129
NAT Mapping with SIP-ALG Router 129
Configuring NAT Mapping with a Static IP Address 129
Configuring NAT Mapping with STUN 130
Determining Whether the Router Uses Symmetric or Asymmetric NAT 131
Chapter 5: Configuring Security, Quality, and Network Features 133
Setting Security Features 133
SIP Initial INVITE and MWI Challenge 134
SIP Over TLS 134
SRTP and Securing Calls 135
Secure Call Indication Tone 136
Ensuring Voice Quality 136
Supported Codecs 137
Bandwidth Requirements 138
Factors Affecting Voice Quality 139
SIP Publish Signaling Improvements 141
Configuring Voice Codecs 142
Configuring Domain and Internet Settings 146
Configuring Restricted Access Domains 146
Configuring DHCP, Static IP, and PPPoE Information 146
Setting a Static IP Address 147
Configuring Power Settings 148
Configuring PPPoE Settings (Cisco SPA525G/525G2 only) 148
Setting Optional Network Parameters 149
Configuring VLAN Settings for IP Phones 151

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
Contents
Configuring Cisco Discovery Protocol (CDP) 151
Configuring Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-
MED) 152
TLV Information 153
Configuring the VLAN Settings 160
Configuring SSL VPN on the Cisco SPA525G/525G2 161
Configuring the VPN on the Security Appliance 162
Configuring the VPN on the Cisco SPA525G/525G2 163
Chapter 6: Provisioning Basics 166
Provisioning Capabilities 167
Provisioning Configuration from Phone Keypad 167
IP Phone Configuration Profiles 169
Obtaining the SPC Tool 170
General Purpose Parameters 170
Sample Configuration File 170
Upgrading, Resyncing, and Rebooting Phones 171
Firmware Upgrade Parameters 172
Resyncing a Phone 174
Rebooting a Phone 174
Redundant Provisioning Servers 175
Retail Provisioning 175
Automatic In-House Preprovisioning 176
Configuration Access Control 176
Restricting User Access to the Phone Interface Menus (Cisco SPA300 and
Cisco SPA500 Series) 177
Using HTTPS 178
Server Certificates 178
Client Certificates 179
Obtaining a Server Certificate 179

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
Contents
Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
181
Call Progress Tones 184
Distinctive Ring Patterns 184
Control Timer Values (sec) 186
Configuring Supplementary Services (Star Codes) 187
Entering Star Code Values 187
Activating or Deactivating Supplementary Services 191
Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500
Series) 192
Bonus Services Announcement description 192
Outbound Call Codec Selection Codes 194
Miscellaneous Parameters 194
DTMF Parameters 194
Localizing Your IP Phone 195
Managing the Time and Date 196
Configuring Daylight Saving Time 197
Daylight Saving Time Examples 198
Selecting a Display Language 199
Creating a Dictionary Server Script 199
Chapter 8: Configuring Dial Plans 201
About Dial Plans 201
Digit Sequences 203
Digit Sequence Examples 205
Acceptance and Transmission of the Dialed Digits 207
Dial Plan Timer (Off-Hook Timer) 208
Syntax for the Dial Plan Timer 208
Interdigit Long Timer (Incomplete Entry Timer) 209
Syntax for the Interdigit Long Timer 209
Interdigit Short Timer (Complete Entry Timer) 210
Syntax for the Interdigit Short Timer 210

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 8
Contents
Editing Dial Plans on the IP Phone 211
Resetting the Control Timers 212
Chapter 9: Configuring the Cisco SPA500S Attendant Console 213
Cisco SPA500S Features 213
Setting Up the Cisco SPA500S Attendant Console 214
Configuring the Cisco SPA 9000 for the Cisco SPA500S 215
Configuring the BroadSoft Server for the Cisco SPA500S 216
Configuring the Asterisk Server for the Cisco SPA500S 216
Configuring the Cisco SPA500S 217
Unit/Key Configuration Scripts 218
Assigning Cisco SPA500S LEDs to Phone Extensions 220
Cisco SPA 9000 Syntax 221
BroadSoft syntax 221
Asterisk syntax 221
Configuring BroadSoft Busy Lamp Field Auto-Configuration 222
Attendant Console Parameters 222
Monitoring the Cisco SPA500S 224
Cisco SPA500S Unit Monitoring Notes 224
Chapter A: Creating an LED Script 225
LED Script Examples 226
LED Pattern 226
Appendix B: Cisco SPA IP Phone Field Reference 228
Info Tab 228
System Information 229
Network Configuration (SPCP) 231
VPN Status (SPA525G/525G2 Only) 232
Product Information 232
Phone Status 233
Ext Status 234

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
Contents
Line/Call Status 235
Downloaded Ring Tone 237
System Tab 237
System Configuration 238
Internet Connection Type and Static IP Settings 240
Power Settings (SPA50X/) 241
PPPoE Settings (Cisco SPA525G/525G2 Only) 241
Optional Network Configuration 242
VLAN Settings 243
Wi-Fi Settings (Cisco SPA525G/525G2 Only) 244
Bluetooth Settings (Cisco SPA525G/525G2 Only) 244
VPN Settings (Cisco SPA525G/525G2 Only) 245
SIP Tab 245
SIP Parameters 246
SIP Timer Values (sec) 249
Response Status Code Handling 252
RTP Parameters 253
SDP Payload Types 255
NAT Support Parameters 258
Linksys Key System Parameters 260
Provisioning Tab 260
Regional Tab 260
Call Progress Tones 261
Distinctive Ring Patterns 264
Control Timer Values (sec) 265
Vertical Service Activation Codes 265
Vertical Service Announcement Codes 271
Outbound Call Codec Selection Codes 271
Time (Cisco SPA525G/525G2 Only) 274
Language (Cisco SPA525G/525G2 Only) 274
Miscellaneous 274

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 10
Contents
Phone Tab 279
General 280
Line Key 283
Miscellaneous Line Key Settings 284
Line Key LED Pattern 285
Supplementary Services 287
Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289
Ring Tone (WIP310) 291
Auto Input Gain (dB) 291
Multiple Paging Group Parameters 293
BroadSoft Settings 293
Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
295
XML Service 298
Extension Mobility 298
Programmable Softkeys 299
Ext Tab 301
General 302
Share Line Appearance 302
NAT Settings 303
Network Settings 303
SIP Settings 304
Call Feature Settings 309
Proxy and Registration 311
Subscriber Information 313
Audio Configuration 314
Dial Plan 318
User Tab 318
Call Forward 319
Speed Dial 319
Supplementary Services 320
Camera Settings (Cisco SPA525G/525G2) 320

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
Contents
Web Information Service Settings (Cisco SPA525G/525G2) 320
Audio Volume 320
Screen (Cisco SPA525G/525G2) 321
Attendant Console Tab (Cisco SPA500 Series) 323
General 323
Unit 2 324
Attendant Console Status 324
Cisco SPA525G/525G2-Specific Tabs 325
Wi-Fi 325
Bluetooth 326
Personal Address Book 327
Call History 328
Speed Dials 328
Firmware Upgrade 328
Appendix C: Where to Go From Here 329

1
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12
Getting Started
This chapter contains basic information on Cisco SPA300 Series, Cisco SPA500
Series, and Cisco Wireless-G IP Phones in the following sections:
•Overview of the Phones, page 12
•Network Configurations, page 14
•Prerequisites, page 16
•Upgrading Firmware, page 17
•Using the Web-Based Configuration Utility, page 21
•Viewing Phone Information, page 28
•Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30
Overview of the Phones
The Cisco SPA IP Phone family is a line of full-featured VoIP (Voice over Internet
Protocol) phones that provide voice communication over an IP network. They
provide all the features of traditional business phones, such as call forwarding,
redialing, speed dialing, transferring calls, conference calling, and accessing voice
mail. Calls can be made or received with a handset, a headset, or a speaker.
The Cisco SPA IP Phone family includes the models shown in the following table:
Model Screen Lines Softkeys Navigation
Button
SPA301 No 1 None No

Getting Started
Cisco SPA500S Attendant Console
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13
1
For more information on phone features, see the data sheets for each product.
Cisco SPA500S Attendant Console
The Cisco SPA500S Attendant Console is used with the Cisco SPA300 Series and
Cisco SPA500 Series IP Phone models to provide additional lines. The Cisco
SPA500S has 32 buttons for dialing, call transfer, call pick up and call monitoring.
Multi-colored LEDs monitor the status of each configured voice line by using a
busy lamp field (BLF). You can attach two attendant consoles to an IP phone, for 64
buttons. For more information, see Chapter 9, “Configuring the Cisco SPA500S
Attendant Console.”
SPA303 128 X 64
monochrome
LCD
34dynamicFour-way
navigation key
SPA501G Paper labels 8 4 fixed (forward,
cancel,
conference, and
transfer)
No
SPA502G 128 X 64
monochrome
LCD with
backlight
14dynamicFour-way
navigation key
SPA504G 4
SPA508G 8
SPA509G 12
SPA525G/
SPA525G2
320 X 240
color high-
resolution
LCD with
backlight
5Four-way
navigation key
with center-
select button
WIP310 128 X 160
color with
backlight
1None
Model Screen Lines Softkeys Navigation
Button

Getting Started
Network Configurations
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14
1
Network Configurations
The Cisco SPA IP Phones support Session Initiation Protocol (SIP) or Smart Phone
Control Protocol (SPCP). SPCP is supported only on the Cisco SPA300 Series or
Cisco SPA500 Series IP Phones. You can use the Cisco SPA IP Phones as part of a
Cisco SPA 9000 Voice System phone network, or with any vendor’s IP PBX system
that supports SIP. The Cisco SPA IP phones can be used as part of a Cisco
SPA 9000 Voice System phone network, a SIP network, or as part of the Cisco
Unified Communications 500 Series for Small Business.
Using the Cisco SPA IP Phones as part of a Cisco SPA 9000 Voice System
Network provides seamless integration of advanced features, such as paging, call
pickup, and shared line appearances.
This document describes some common network configurations; however, your
configuration might vary depending on the type of equipment used by your
service provider.
Smart
Switch IP PBX
Wireless
Router
Integrated
Access Device
Analog
Phone Lines
Analog Phones
or Fax Machines
WIP310
SPA
IP Phones
276459
IAD
PSTN
Gateway
Internet
IP

Getting Started
Network Configurations
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15
1
Cisco SPA 9000 Voice System
The Cisco SPA 9000 Voice System is an affordable and feature-rich voice over IP
(VoIP) telephone system that is designed especially for small businesses. The
Cisco SPA 9000 Voice System uses standard TCP/IP protocols and can provide
global connectivity through any Internet Telephony Service Provider (ITSP) that
supports SIP.
At minimum, the Cisco SPA 9000 Voice System includes a Cisco SPA 9000 IP PBX
and one or more Cisco SPA IP Phones. These devices are connected through a
switch to a local area network. With an Internet connection, the Cisco SPA 9000
Voice System can subscribe to ITSP services to take advantage of low calling
rates. With the optional Cisco SPA 400, the Cisco SPA 9000 Voice System can
connect to the Public Switched Telephone Network (PSTN) to support legacy
phone lines. The Cisco SPA 400 also provides local voice mail service.
When you use Cisco SPA IP Phones with the Cisco SPA 9000 Voice System, the
following additional phone features are available:
•Auto attendant for multiple extensions
•Music on hold
•Configurable call routing
•Multiple DID numbers per VoIP line
•Call hunting (sequential, round robin, random)
•Group paging
•Call parking
•Call pick up
•Group call pick up
You can configure and manage the Cisco SPA 9000 Voice System using an
Interactive Voice Response (IVR) system, the Cisco SPA 9000 Voice System Setup
Wizard, or a built-in web server. For more information, see the
Cisco SPA 9000
Voice System Administration Guide.

Getting Started
Prerequisites
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16
1
Cisco Unified Communications 500 Series for Small Business
The Cisco Unified Communications 500 Series for Small Business is an affordable
appliance that provides voice, data, voice mail, automated attendant, video,
security, and wireless capabilities while integrating with existing desktop
applications such as calendar, e-mail, and customer relationship management
(CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP Phones
can be configured to work with this system. This system uses Smart Phone
Control Protocol (SPCP).
Other SIP IP PBX Call Control Systems
The Cisco SPA IP Phones are compatible with other IP PBX call control systems,
such as BroadSoft and Asterisk, that use SIP for call processing. Configuration of
those systems is not covered in this document. Additional resources for
configuring the Cisco SPA IP Phones to work with these systems are available in
Appendix C, “Where to Go From Here.”
Prerequisites
This document assumes that you have performed the following prerequisites
before administering your Cisco SPA IP Phones. If you have not completed these
prerequisites, see the documentation in Appendix C, “Where to Go From Here,”
for more information.
1. Set up your IP network.
2. Configure the wireless network (required for Cisco SPA525G/525G2 and
WIP310).
3. Install and configure the call control system, such as such as a Cisco SPA Cisco
SPA 9000, Cisco Unified Communications 500 Series for Small Business, or an
Internet-based IP PBX.
4. Update firmware. See Upgrading Firmware, page 17.

Getting Started
Upgrading Firmware
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17
1
Upgrading Firmware
Phones should be upgraded to the latest firmware before using any administration
features. There are various ways to upgrade your firmware:
All Phones
•Cisco SPA 9000 Voice System Setup Wizard—If you are using the Cisco
SPA IP Phones with a Cisco SPA 9000, you can use the Cisco SPA 9000
Voice System Setup Wizard to upgrade your phones. See the
Cisco SPA
9000 Voice System Setup Wizard User Guide
. (Note: The Setup Wizard
does not support the Cisco SPA300 Series IP Phones.)
•Autoprovisioning—A configuration file that includes upgrade information is
downloaded by a user’s phone when it is powered on. See the “Upgrading,
Resyncing, and Rebooting Phones” section on page 171.
Cisco SPA30X, Cisco SPA50XG, and WIP310
•Firmware Upgrade Executable File (Cisco SPA30X, Cisco SPA50X or
WIP310)—Download the firmware upgrade utility from the product page on
Cisco.com to your PC desktop and run the upgrade from your PC by
double-clicking the executable file. Your computer must be on the same
network as the Cisco SPA IP Phone.
Cisco SPA525G/525G2
•Configuration Utility (Cisco SPA525G/525G2)—You can download the
latest firmware onto your PC desktop and use the configuration utility to
upgrade your firmware.
WIP310
•TFTP/HTTP server—The latest firmware image file is loaded onto an HTTP/
TFTP server and is accessed by a web browser. See the
Cisco WIP310
User Guide
for more information.

Getting Started
Upgrading Firmware
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18
1
Determining the Current Firmware Version
To determine the current firmware version:
Cisco SPA301G
STEP 1 Quickly press the asterisk (*) button four times.
STEP 2 In the IVR menu, enter 150, then press #. The firmware version is recited.
Cisco SPA501G
STEP 1 Press the Setup button.
STEP 2 In the IVR menu, enter 150, then press #. The firmware version is recited.
Cisco SPA303, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G,
Cisco SPA509G
STEP 1 Press the Setup button.
STEP 2 Scroll to Product Info and then press Select. The current firmware is displayed
under
Software Version .
Cisco SPA525G, 525G2
STEP 1 Press the Setup button.
STEP 2 Scroll to Status and press Select.
STEP 3 Select Product Information. The current firmware is displayed under Software
Version
.
WIP310
STEP 1 In the Home screen, press the Options, highlight Phone Info , and press the Select
button.
STEP 2 Scroll to Software Version .

Getting Started
Upgrading Firmware
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19
1
Determining Your IP Address
Before you upgrade, you must know the IP address of the phone you are
upgrading. To display your IP address:
Cisco SPA301
STEP 1 Quickly press the asterisk (*) button four times.
STEP 2 In the IVR menu, enter 110, then press #. The IP address is recited.
Cisco SPA501G
STEP 1 Press the Setup button.
STEP 2 In the IVR menu, enter 110, then press #. The IP address is recited.
Cisco SPA301, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G,
Cisco SPA509G
STEP 1 Press the Setup button.
STEP 2 Scroll to Network and press Select. The IP Address is displayed under Current IP.
Cisco SPA525G, 525G2
STEP 1 Press the Setup button.
STEP 2 Scroll to Status and press Select.
STEP 3 Scroll to Network Status and press Select. The IP address of your phone is
displayed.
WIP310
STEP 1 In the Home screen, press the Select key and navigate to Settings .
STEP 2 Press the Select key and navigate to Phone Info.