Cisco 7920 - Unified Wireless IP Phone VoIP User manual

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Cisco Systems, Inc.
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Customer Order Number: DOC-7814564=
Text Part Number: 78-14564-03
Phone Guide
Cisco Wireless
IP Phone 7920 for
Cisco CallManager
INCLUDING LICENSE AND WARRANTY

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(0406R)
Cisco Wireless IP Phone 7920 for Cisco CallManager
Copyright © 2004 Cisco Systems, Inc. All rights reserved.

Cisco Wireless IP Phone 7920 for Cisco CallManager iii
Contents
CHAPTER 1Getting Started 1
How to Use this Guide 2
Safety and Performance Information 4
Battery Safety Notices 6
Accessories for the Cisco Wireless IP Phone
7920 9
Installing the Battery 10
Charging the Phone Battery 12
CHAPTER 2Overview of the Cisco Wireless
IP Phone 7920 15
Powering On the Phone 18
Main Screen and Display Indicators 19
Shortcut Keys for Phone Functions 20
Document Conventions 22
Using the Phone Menus 23
Setting the LEAP Username and Password 24
Setting the Username or Password 24
Entering and Editing Text 25

iv 78-14564-03
CHAPTER 3Basic Call Handling 27
Placing Calls 27
Answering and Ending Calls 29
Muting Calls 29
Adjusting the Speaker Volume 30
Placing Calls on Hold 31
Transferring Calls 32
Making Conference Calls 33
Making Meet-Me Conference Calls 34
Forwarding Your Calls to Another Number 35
CHAPTER 4Using Advanced Call Features 37
Parking and Retrieving Parked Calls 37
RedirectingaRingingCalltoYourPhoneByUsing
Call PickUp 38
Understanding Shared Lines 39
CHAPTER 5Using the Phone Book and
Speed Dial Features 41
Using the Phone Book 41
Adding or Changing Entries in the Phone Book 42
Configuring Speed Dial Hot Keys 45
CHAPTER 6Using Voice Messaging and
Call History Logs 49
Playing Voice Messages 49
Viewing and Placing Calls from the CallHistory
Menu 50

Cisco Wireless IP Phone 7920 for Cisco CallManager v
CHAPTER 7Using and Changing Profiles 53
Options for Profile Settings 54
Configuring Profiles 55
CHAPTER 8Customizing Phone Settings and
Viewing Phone Status 59
Change Phone Settings 59
Changing Ring Tone Settings 60
Changing Phone Display Settings 61
Changing Phone Access Settings 62
Viewing Phone Status 64
CiscoOne-YearLimitedHardwareWarranty
Terms 65

vi 78-14564-03

Cisco Wireless IP Phone 7920 for Cisco CallManager 1
CHAPTER
1
Getting Started
Before using your Cisco Wireless IP Phone 7920,
make sure that the following items are in the box:
•Cisco Wireless IP Phone 7920
•Standard battery
•Power supply
•Cisco Wireless IP Phone 7920 Guide
•Regulatory Compliance and Safety Information
for the Cisco Wireless IP Phone 7920
•Cisco Wireless IP Phone 7920 Accessory Guide
Inform your system administrator or supplier if any
items are missing.
Note The radio frequency (RF) for this phone is
configured for a specific regulatory domain.
If you use this phone outside of its regulatory
domain, the phone will not function
properly, and you might violate local
regulations.

2 78-14564-03
How to Use this Guide
This guide provides you with an overview of the
features that are available on your phone. For
information about common tasks, refer to the
following table. Contact your system administrator if
you have problems or need more information about
your phone.
If you want to... Then...
Review safety
information See the “Safety and Performance
Information” section on page 4.
Install the battery See the “Installing the Battery”
section on page 10.
Charge the battery See the “Charging the Phone
Battery” section on page 12.
Use your phone Start with the “Overview of the
Cisco Wireless IP Phone 7920”
section on page 15.
SetLEAPpassword See the “Setting LEAP Password”
section on page 24.
Understand the
phone screen See the “Main Screen and Display
Indicators” section on page 19.
Make calls See the “Placing Calls” section on
page 27.
Change the
speaker volume See the “Adjusting the Speaker
Volume” section on page 30.

Getting Started
Cisco Wireless IP Phone 7920 for Cisco CallManager 3
Put calls on hold See the “Placing Calls on Hold”
section on page 31.
Transfer calls See the “Transferring Calls”
section on page 32.
Mute calls See the “Muting Calls” section on
page 29.
Make conference
calls See the “Making Conference
Calls” section on page 33.
Listen to voice
messages See the “Playing Voice Messages”
section on page 49.
Set up speed dial See the “Configuring Speed Dial
Hot Keys” section on page 45.
Lock and unlock
the phone See the “Changing Phone Access
Settings” section on page 62
Choose ring types
for different
conditions
See the “Configuring Profiles”
section on page 55.
Set up a personal
phone book See the “Using the Phone Book”
section on page 41.
Change ring tones See the “Changing Ring Tone
Settings” section on page 60.
Change phone
display settings See the “Changing Phone Display
Settings” section on page 61.
Get information
about phone
accessories
See the “Accessories for the Cisco
Wireless IP Phone 7920” section
on page 9.
If you want to... Then...

4 78-14564-03
Safety and Performance Information
Before installing and using your phone Cisco Wireless
IP Phone 7920 read the following safety notices.
Warning This warning symbol means danger. You
are in a situation that could cause bodily
injury. Before you work on any equipment,
be aware of the hazards involved with
electrical circuitry and be familiar with
standard practices for preventing
accidents. Use the statement number
provided at the end of each warning to
locate its translation in the translated
safety warnings that accompanied this
device.
Warning Read the installation instructions before
connecting the system to the power
source.
Warning This equipment will not be able to access
emergency services during a power
outage because of reliance on utility
power for normal operation. Alternative
arrangements should be made for access
to emergency services. Access to

Getting Started
Cisco Wireless IP Phone 7920 for Cisco CallManager 5
emergency services can be affected by
any call-barring function of this
equipment.
Warning The use of the Cisco Wireless IP
Phone 7920 in hazardous environments
such as areas where high levels of
explosive gas may be present is not
recommended. Check with the site safety
engineerbeforeusinganytypeofwireless
device in such an environment.
Warning The plug-socket combination must be
accessible at all times, because it serves
as the main disconnecting device.
Warning This product requires short-circuit
(overcurrent) protection,tobe providedas
part of the building installation. Install
only in accordance with national and
local wiring regulations.

6 78-14564-03
Battery Safety Notices
These battery safety notices apply to the batteries that
are approved by the Cisco Wireless IP Phone 7920
manufacturer.
Warning There is the danger of explosion if the
battery is replaced incorrectly. Replace
the battery only with the same or
equivalent type recommended by the
manufacturer. Dispose of used batteries
according to the manufacturer’s
instructions.
Warning Donotdisposeofthebatterypackinfireor
water. The battery may explode if placed
in the fire.
Caution The battery pack is intended for use only
with this device.
Caution Do not disassemble, crush, puncture, or
incinerate the battery pack.

Getting Started
Cisco Wireless IP Phone 7920 for Cisco CallManager 7
Caution To avoid risk of fire, burns, or damage to
your battery pack, do not allow a metal
object to touch the battery contacts.
Caution Handle a damaged or leaking battery with
extreme care. If you come in contact with
the electrolyte, wash the exposed area
with soap and water. If the electrolyte has
come in contact with the eye, flush the eye
with water for 15 minutes and seek
medical attention.
Caution Do not charge the battery pack if the
ambient temperature exceeds 104 degrees
Fahrenheit (40 degrees Celsius).
Caution Do not expose the battery pack to high
storage temperatures (above 140 degrees
Fahrenheit, 60 degrees Celsius).

8 78-14564-03
Caution When discarding a battery pack, contact
your local waste disposal provider
regarding local restrictions on the disposal
or recycling of batteries.
Caution To obtain a replacement battery, contact
your local dealer. Use only the batteries
that have a Cisco part number.
Standard battery—CP-BATT-7920-STD
Extended use battery—CP-BATT-7920-EXT
Caution Only use the Cisco power supply that was
provided with your phone. If you need to
replaceyourpowersupply,refertothelistof
Cisco part numbers.
North America—CP-PWR-7920-NA
Central Europe—CP-PWR-7920-CE
United Kingdom—CP-PWR-7920-UK
China—CP-PWR-7920-CN
Japan—CP-PWR-7920-JP
To see translations of the warnings that appear in this
publication, refer to the Regulatory Compliance and
Safety Information for the Cisco Wireless
IP Phone 7920 document that accompanied this
product.

Getting Started
Cisco Wireless IP Phone 7920 for Cisco CallManager 9
Accessories for the Cisco Wireless
IP Phone 7920
The following phone accessories are available for
your phone:
•Standard and extended batteries
•Power supplies for various regions
•Desktop charger
•Standard wired earphone
•Carrying cases
For a complete list of accessories, refer to the
Cisco WirelessIPPhone7920Accessory Guidethatis
included in the phone box.

10 78-14564-03
Installing the Battery
You must install and charge the battery before you
can use the Cisco Wireless IP Phone 7920. To install
or remove the battery, follow these steps.
1. To install the battery, insert the battery catches
(as shown in Figure 1-1) in the corresponding
slots at the bottom of the Cisco Wireless
IP Phone 7920. Make sure that the metal
contacts on the battery and the phone are facing
each other.
2. Press the battery to the body of the phone until it
locks into place.
3. To remove the battery, press down on the locking
catch, then lift and remove the battery.

Getting Started
Cisco Wireless IP Phone 7920 for Cisco CallManager 11
Figure 1-1 Installing and Removing the Battery
1Locking catch—Press to release the battery.
2Catches—Insert these into the slots near the
bottom of the phone at battery installation.
3Metal contact—Match the contact on the
battery to the contact on the phone.
22
79675
1
3

12 78-14564-03
Charging the Phone Battery
The Cisco Wireless IP Phone 7920 is powered by a
rechargeable battery. To charge the battery, follow
these steps:
1. Connect the cable from the power supply to the
outlet in the phone.
2. Connect the power supply to an AC wall outlet as
shown in Figure 1-2.
If the phone is turned off, the screen displays the
message, “Battery Charging.” When the battery
is charged, “Charging Complete” displays.
If the phone is turned on, the battery indicator
bar blinks and displays the current power level.
When the battery is charged, the indicator bar
stops blinking.
3. When the battery is fully charged, disconnect the
charger from the phone, and unplug the power
cord from the AC wall outlet.

Getting Started
Cisco Wireless IP Phone 7920 for Cisco CallManager 13
Figure 1-2 Charging the Phone Battery
Tips
•The phone detects when the battery power level
is low and displays the warning message,
“Battery Low” with the warningtonespecified in
your profile.
7920
12
ABC
3
DEF
45
JKL
6
MNO
GHI
78
TUV
9
WXYZ
PQRS
0#
79676

14 78-14564-03
•The standard battery requires about 3.5 hours to
become fully charged and provides up to 3.5
hours of active service time or 21 hours of
standby time.
•The extended battery provides up to 4.25 hours
of active service time or 30 hours of standby time.
The battery becomes fully charged in about 4.5
hours. For more information about charging the
battery, refer to the “Desktop Charger”section in
the Cisco Wireless IP Phone 7920 Accessory
Guide.