Cisco 7911 User manual

Common Phone Tasks
Place a call Go off-hook before or after dialing a
number
Redial a
number Press Redial.
Hold/resume
a call Highlight the call, and press
Forward
phone Press more softkey, press CFwdAll, enter the 4-digit extension or press
the Msgs softkey to forward to
voicemail. Note: Do not forward
the phone to voicemail by
forwarding to x5000, it will not
work correctly.
Transfer a
call Press Transfer, dial the number, then press Transfer again.
Conference
Call Press, more > Confrn, dial the participant, then press Confrn
again.
Call Pickup Lift the handset, press PickUp
Call Forwarding enabled
Call on hold
Connected call
Off-hook
On-hook
Incoming call
Shared line in use
Handset in use
Speaker in use (Monitor only)
Message Waiting
Option selected
Feature enabled
Phone Screen Icons
1Phone Screen Displays phone menus and call activity including caller ID, call duration, and call
state
2Cisco IP Phone
series Indicates your Cisco IP Phone model.
3Softkey buttons Each activates a softkey option displayed on your phone screen.
4Navigation button Allows you to scroll through menu items.
5Applications menu
button Displays the Applications menu that provides access to phone logs and directories, settings, and services.
6Hold button Places the active call on hold, resumes a call on hold, and switches between an
active call and a call on hold.
7Keypad Allows you to dial phone numbers, enter letters, and choose menu items.
8Volume button Controls the handset, headset, speaker, and ringer volume.
9Handset w/ light strip The light strip on the handset indicates an incoming call or new voice message.

AbbrDial Dial using a speed-dial index
numbe
r
Answer Answer a call
CallBack Receive notification when a
busy extension becomes
available
Cancel Cancel an action or exit a screen
without applying changes
CFwdALL Setu
p
/call call forwardin
g
Clear Delete records or settin
g
s
Close Close current window
ConfList View conference
p
artici
p
ants
Confrn Create a conference call
Delete Remove characters to the right
of the cursor when using
EditDial
Details Opens the Details call record for
a multiparty call in the Missed
Calls and Received Call logs
Dial Dial a
p
hone numbe
r
DirTrfr Transfer two calls to each other
EditDial Edit a number in a call lo
g
EndCall Disconnect the current call
Erase Reset settings to their defaults
Exit Return to the
p
revious screen
Hlo
g
Lo
g
out of hunt
g
rou
p
iDivert Send a call directly to voicemail
Join Join several calls on a single line
to create a conference
Monitor Listen to a call on the s
p
eake
r
MonOff Disable the Monitor function
more Dis
p
la
y
additional softke
y
s
Ms
g
sDial the voicemail s
y
ste
m
NewCall Make a new call
PickUp Answer a call within your group
Softkey Definitions
*Note: Not all softkeys are available on all phones
Redial Redial the most recently dialed
numbe
r
Remove Remove a conference participant
RmLstC Drop the last party added to a
conference call
Search Search for a director
y
listin
g
Transfer Transfer a call
U
p
date Refresh content on screen
<< Delete entered characters
>> Move through entered characters
Softkey Definitions (cont.)
Dial from a call log Press and select Directories
> Missed Calls, Placed Calls,
or Received Calls. Scroll to the
number to call and press Dial.
Dial from a
corporate directory Press and select Directories
> Corporate Directory. Enter
letters and press Search. Scroll
to correct person and press Dial.
Call Logs and Directories
911 Calls and Location Enforcement
Your phone will prompt you to enter the
location of your phone. It is very important you
enter this information as accurately as possible;
this information is provided to the campus police
when your phone dials 911. If you need help
entering this information, please visit
www.umkc.edu/is/nt/ip911.asp.
If you need further assistance, please call
the Telecommunications Help Line at
816-235-1191
Last Edited: 7/17/2007
Cisco IP Phone 7911
Quick Reference User Guide
UMKC Information Services
www.umkc.edu/is