CommScope RUCKUS Unleashed T350c User manual

Unleashed T350c Access Point
Quick Setup Guide
This Quick Setup Guide provides step-by-step instrucons on how to eld-
install the Unleashed T350c access point (AP). For detailed informaon on
conguraon and administraon of your Unleashed T350c AP, refer to the
Unleashed Online Help, available from hps://docs.commscope.com/
bundle/unleashed-200.11-onlinehelp.
WARNING! Only trained and qualied personnel should be allowed to
install, replace, or service this equipment.
WARNING! Installaon of this equipment must comply with local and
naonal electrical codes.
CAUTION! Form a 80-mm to 130-mm (3-in. to 5-in.) drip loop in any
cable that is aached to the AP or the building. This will prevent water
from running along the cable and entering the AP or the building where
the cable terminates.
CAUTION! Be sure that grounding is available and that it meets local
and naonal electrical codes. For addional lightning protecon, use
lightning rods and lightning arrestors.
CAUTION! Make sure that proper lightning surge protecon
precauons are taken according to local electrical code.
CAUTION! RUCKUS strongly recommends that you wear eye protecon
before mounng the T350c.
Before You Begin
Before deploying RUCKUS products, please check for the latest soware
and the release documentaon.
•Release Notes and other user documentaon are available at hp://
support.ruckuswireless.com/documents.
•Soware upgrades are available at hp://support.ruckuswireless.com/
soware.
•Soware license and limited warranty informaon are available at
hp://support.ruckuswireless.com/warranty.
•Before deploying your RUCKUS Access Point, verify that all items listed
in Package Contents are included in the package. If any item is damaged
or missing, nofy your authorized RUCKUS sales representave. Also,
make sure that you have the required hardware and tools.
This Guide in Other Languages
•请从以下网站获得该指南的简体中文版 hp://
docs.commscope.com/?docs-box.
•Vous trouverez la version française de ce guide à l'adresse suivante
hp://docs.commscope.com/?docs-box.
•このガイドの日本語版は hp://docs.commscope.com/?docs-box で
ご覧ください。
•이 가이드의 한국어 버전은 웹 사이트 (hp://docs.commscope.com/?
docs-box) 에서 확인하시기 바랍니다.
•Veja a versão em português (Brasil) deste guia em hp://
docs.commscope.com/?docs-box
•Puede ver la versión en español (América Lana) de esta guía en hp://
docs.commscope.com/?docs-box
Required Hardware and Tools
•No. 2 Phillips screwdriver
•Small at-blade screwdriver
•Wide at-blade screwdriver
•Torque wrench or torque screwdriver with sockets
•Long-nose pliers
•Electrical wire-stripping and terminal-crimping pliers
•Pipe or pole, or a sturdy at surface
•Electric drill with drill bits and customer-supplied wall anchors, at
washers, and hex nuts for at-surface mount
Package Contents
A complete T350c eld-installaon package includes all of the following
items:
•T350c Access Point
•M25 data cable gland
•Ground wire with lug
•Pole/Wall Mount Bracket Kit
•Two steel pipe clamps
•Declaraon of Conformity/Regulatory Statement
FIGURE 1 T350c Package Contents
1. T350c Access Point
2. M25 data cable gland
3. Ground wire with lug
4. Pole/Wall Mount Bracket Kit
Unleashed Network Conguraon
Setup Using the Unleashed Mobile App
To perform setup using the Unleashed Mobile App, download the iOS or
Android app from the app store.
1. As soon as the Unleashed AP is powered on and connected to the
local network, it boots up and begins broadcasng a temporary
unencrypted WLAN named “Congure.Me-[xxxxxx]” from both radios.
2. Using your client’s Wi-Fi connecon sengs, select and associate to
the “Congure.Me-[xxxxxx]” WLAN.
3. Launch the app, and follow the on-screen instrucons to congure
your Unleashed network(s).
FIGURE 2 Unleashed Mobile App for iOS and Android
FIGURE 3 Conguring Unleashed from the Mobile App
Setup Using a Web Browser
1. As soon as the Unleashed AP is powered on and connected to the
local network, it boots up and begins broadcasng a temporary
unencrypted WLAN named “Congure.Me-[xxxxxx]” from both radios.
2. Using your client’s Wi-Fi connecon sengs, select and associate to
the “Congure.Me-[xxxxxx]” WLAN.
3. Launch a web browser and enter the following into the browser’s URL
bar: unleashed.ruckuswireless.com, and press Enter.
4. You will be redirected to the Setup Wizard. Complete the steps in the
Setup Wizard and click Finish.
Copyright © 2021 CommScope, Inc. All rights reserved. Page 1 of 4
Published September 2021, Part Number 800-72904-001 Rev A

FIGURE 4 Complete the Setup Wizard to set up your Unleashed
network
5. Once the Setup Wizard is nished, a “Conguring system sengs and
reboong” progress screen appears. Wait unl the process is
complete.
6. Connect to the WLAN that you congured in the Setup Wizard, and
click OK to reconnect. You will be redirected to the Unleashed login
screen.
7. Enter your Admin Name and Password to login.
FIGURE 5 The Login page
8. Upon successful login you will be presented with the Unleashed
Dashboard, which displays an overview of your Ruckus Unleashed
network.
Mounng Instrucons
Connecng and Sealing the RJ-45 Cables
WARNING! Do not use any PoE injector not tested and approved by
RUCKUS to power the T350c Access Point.
FIGURE 6 T350c LEDs and Ports
1. Feed the end of the cable through the sealing nut, rubber O-ring,
clamping ring assembly, and cable gland base, as shown in Figure 7.
NOTE: Do not seat the clamping ring and rubber O-ring into the
gland body unl the gland body has been torqued to
specicaons.
FIGURE 7 RJ-45 Cable and Gland Assembly
1. Cable gland base
2. Clamping ring
3. Rubber O-ring
4. Sealing nut
2. Use a wide at-blade screwdriver to remove the required (PoE IN)
blanking cap from the AP.
3. Connect the cable to the Ethernet port on the AP.
4. Tighten the cable gland base into the AP chassis to 7 N.m or 62 in-lbs.
5. Wrap the clamping ring assembly around the rubber O-ring. Make
sure that the clamping ring assembly fully encloses the rubber O-ring.
6. Seat the clamping ring assembly and rubber O-ring in the cable gland
base.
7. Hand-ghten the sealing nut.
Aaching the Mounng Bracket to a Flat Surface
1. The AP mounng bracket aaches to the AP using a capve screw.
Use a medium at-blade or No. 2 Phillips screwdriver to loosen the
capve screw, as shown in Figure 8, and pull up on the end of the
bracket to remove the bracket from the AP, as shown in Figure 8.
FIGURE 8 Removing the Mounng Bracket
1. Loosen the capve
screw
2. Pull up on the end of the
bracket
2. Using either of the two opons shown in Figure 9, hold the mounng
bracket at the locaon on the mounng surface where you want to
mount the AP. Use the holes on the mounng bracket as a template
to mark the locaons of the mounng holes.
NOTE: The mounng bracket can be mounted to a vercal or
horizontal surface to support the AP in the required orientaon.
Copyright © 2021 CommScope, Inc. All rights reserved. Page 2 of 4
Published September 2021, Part Number 800-72904-001 Rev A

FIGURE 9 Mounng Bracket on a Flat Surface
1. Horizontal mounng 2. Vercal mounng
3. Remove the mounng bracket from the mounng surface.
4. Drill holes required for the customer-supplied mounng hardware.
5. Aach the mounng bracket to the at surface using the mounng
hardware.
6. Using the mounng hardware instrucons, ghten the hardware to
secure the mounng bracket.
7. Connue with Mounng the AP on page 3.
Aaching the Mounng Bracket to a Pole
1. The AP mounng bracket aaches to the AP using a capve screw.
Loosen the screw and pull up on the end of the bracket to remove the
bracket from the AP, as shown in Figure 8 on page 2.
2. Insert the open end of one steel clamp into two of the slots on the
mounng bracket.
NOTE: The mounng bracket can be mounted to a vercal or
horizontal pole to support the AP in the required orientaon.
3. Using either of the two opons shown, use the clamps to aach the
mounng bracket to the pole. Tighten the clamps to 3 N.m or 27 in-
lbs, or per manufacturer’s specicaons if the factory-supplied
clamps are not used.
4. If necessary, daisy-chain the other steel clamps to accommodate
larger poles.
FIGURE 10 Mounng Bracket on a Pole
1. Horizontal mounng 2. Vercal mounng
5. Connue with Mounng the AP on page 3.
Mounng the AP
1. Snap the AP back onto the mounng bracket, as shown in Figure 11,
and use a medium at-blade or No. 2 Phillips screwdriver to ghten
the capve screw to 1.1 N.m or 10 in-lbs to secure the bracket to the
AP, as shown in Figure 11.
FIGURE 11 Aaching the Mounng Bracket to the AP
1. Snap the AP to the
mounng bracket
2. Tighten the capve
screw
2. Oponal Step: If you also need to lock the mounng bracket to the
AP, then use an appropriately sized screwdriver to screw the
customer-supplied locking stainless steel 6-mm M3 panhead security
screw through the mounng bracket and into the AP chassis.
CAUTION! Make sure that the customer-supplied locking stainless
steel M3 panhead security screw is no longer than 6 mm. If the
security screw is longer than 6 mm, it can damage the AP chassis.
FIGURE 12 Locking the Mounng Bracket to the AP
Earth Grounding the AP
CAUTION! Make sure that earth grounding is available and that it meets
local and naonal electrical codes. For addional lightning protecon,
use lightning rods and lightning arrestors.
NOTE: The color coding of ground wires varies by region. Before
compleng this step, check your local wiring standards for guidance.
Using the factory-supplied ground wire and ground screw and washer set,
connect a good earth ground to the AP chassis ground point.
CAUTION! The T350c AP includes one 9-mm stainless steel M6x1 earth
ground screw with split lock and at washers. Make sure that any
replacement screw is no longer than 9 mm. If a screw is longer than 9
mm, it can damage the AP chassis.
FIGURE 13 Connecng a Good Earth Ground to the AP
1. Earth ground screw
Copyright © 2021 CommScope, Inc. All rights reserved. Page 3 of 4
Published September 2021, Part Number 800-72904-001 Rev A

Troubleshoong
CAUTION! If required, you can reset the AP to its factory default
sengs by pressing the reset buon located inside the PoE IN port. Use
the p of a pen or a 3-mm at-blade screwdriver to press the reset
buon. Press and hold the reset buon for 4 seconds or longer to
restore to factory defaults. DO NOT RESET THE AP TO FACTORY DEFAULT
SETTINGS UNLESS SO INSTRUCTED. (Doing this resets the AP IP address
to 192.168.0.1.)
NOTE: Aer a reset, you can access the internal AP web interface using
hps://192.168.0.1. Your device must use any other address from
192.168.0.2 through 192.168.0.254, with subnet mask 255.255.255.0.
The username is super, and the password is sp-admin. Refer to the
Outdoor Access Point User Guide for informaon on conguring and
operang the AP. This document is available at hps://
support.ruckuswireless.com.
© 2021 CommScope, Inc. All rights reserved.
ARRIS, the ARRIS logo, COMMSCOPE, RUCKUS, RUCKUS WIRELESS, the Ruckus
logo, and the Big Dog design are trademarks of CommScope, Inc. and/or its
aliates. Wi-Fi Alliance, Wi-Fi, the Wi-Fi logo, Wi-Fi Cered, the Wi-Fi
CERTIFIED logo, Wi-Fi Protected Access, the Wi-Fi Protected Setup logo, Wi-Fi
Protected Setup, Wi-Fi Mulmedia and WPA2 and WMM are trademarks or
registered trademarks of Wi-Fi Alliance. All other trademarks are the property of
their respecve owners.
Copyright © 2021 CommScope, Inc. All rights reserved. Page 4 of 4
Published September 2021, Part Number 800-72904-001 Rev A