Crane BevMAX Refresh 4 5800-4 User manual

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Table of Contents
CAUTIONS & WARNINGS........................................................................................................4
GENERAL INFORMATION.................................................................................................................5
Vender Safety Precautions................................................................................................................5
Product Identification .......................................................................................................................5
CE Mark & IIA Declaration.................................................................................................................5
Physical Characteristics .....................................................................................................................5
INSTALLATION & SETUP..............................................................................................................................6
Receiving Inspection .........................................................................................................................6
Unpacking the Vender.......................................................................................................................6
Electrical Requirements ....................................................................................................................7
Power Supply & Grounding Requirements .......................................................................................7
Prior to Initial Power Up....................................................................................................................8
Placing the Vender on Location ........................................................................................................9
Acceptable Ambient Operating Temperature Range........................................................................9
Level the Vender ...............................................................................................................................9
Locate the Vender ...........................................................................................................................10
Install Price Labels ...........................................................................................................................10
Install Product ID Cards...................................................................................................................10
Coin Changers and Other Accessories.............................................................................................10
Set Temperature Control ................................................................................................................11
Loading the Vender.........................................................................................................................11
Loading the Coin Changer Tubes.....................................................................................................11
R290 Service Notes…………………………………………………………………………………………………………………….12
Technical Work Process –R290………………………………………………………………………………………………….12
COMPONENTS....................................................................................................................................................................13
Power Supply 24V 150W.................................................................................................................13
Power AC Distribution Box..............................................................................................................13
Vending Machine Controller & 5 Cabinet Controllers.....................................................................14
Keypad.............................................................................................................................................15
Digital Display..................................................................................................................................15
Delivery Port Assembly ...................................................................................................................15
Shelf / Tray Assembly......................................................................................................................15
Double Gate Assembly ....................................................................................................................16
Slide / Pusher Assembly ..................................................................................................................16
Delivery (Picker) Cup Assembly.......................................................................................................16
X Axis (Horizontal) ...........................................................................................................................17
Y Axis (Vertical)................................................................................................................................17
Belt Tensioning Adjustment Components.......................................................................................17
Refrigeration System.......................................................................................................................17
Refrigeration Deck Clamp Assembly ...............................................................................................17
Wiring notes....................................................................................................................................18
PROGRAMMING.........................................................................................................................................18
General............................................................................................................................................18
Normal Mode ..................................................................................................................................18
Service Mode...................................................................................................................................18
External Menu Mode……………………………………………….…………………………………………………………………19
Initial Programming……………………………………………………………………………………………….…….…………….19
Service Mode……………………………………………………………..……………………………………………………….…..…19
Error Codes......................................................................................................................................19
Tube Fill............................................................................................................................................22
Test Modes.......................................................................................................................................22
Password Entry.................................................................................................................................23
Price Program...................................................................................................................................23
Config Switches ................................................................................................................................24

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Preview Password.............................................................................................................................24
Time Programming...........................................................................................................................24
Refrigeration ....................................................................................................................................25
Select Block 1&2...............................................................................................................................26
Quick Reference Menu Items ................................................................................................... 28
MAJOR COMPONENT DESCRIPTION.......................................................................................................30
AC Distribution Box .........................................................................................................................30
Power Supply 24V 150W.................................................................................................................30
Service Door Switches.....................................................................................................................30
GENERAL MAINTENANCE .........................................................................................................................31
Power ..............................................................................................................................................31
Cleaning...........................................................................................................................................31
NEW VMC INSTALLATION ........................................................................................................................33
VMC Connections............................................................................................................................34
New Electronics Platform BevMax 4 Power & Communication Flow Diagram...............................35
NEW ELECTRONICS PLATFORM BEVMAX 4 TROUBLESHOOTING .....................................................36
TROUBLESHOOTING DIAGNOSTIC LIGHTS........................................................................................ 36
No Power to Vender........................................................................................................................37
No Vertical (Y) & No Horizontal (X) Movement...............................................................................38
No Vertical (Y) Movement...............................................................................................................40
No Horizontal (X) Movement ..........................................................................................................42
Cup Picker/Plunger will not Cycle & Eject an Item from the Gate Assy..........................................43
Port Door will not Open / Close ......................................................................................................44
Port Door Stays Open, Display says “Please Remove Product” ......................................................46
TROUBLESHOOTING TABLES.............................................................................................................. 47
Coin Acceptance Issues ...................................................................................................................47
Bill Acceptance Issues .....................................................................................................................47
Vending Machine Controller (VMC) Issues .....................................................................................48
TROUBLESHOOTING FLOW CHARTS.................................................................................................. 49
All Coins Rejected Flow Chart .........................................................................................................49
All Bills Rejected Flow Chart............................................................................................................50
Incorrect Change Dispensed Flow Chart .........................................................................................51
Selection Will Not Vend Flow Chart ................................................................................................52
Refrigeration Troubleshooting Flow Charts..........................................................................................53
Ice / Frost on Evaporator Flow Chart ..............................................................................................53
Condensate on Outside of Product Door Flow Chart......................................................................53
Compressor Will Not Stop Flow Chart.............................................................................................53
Compressor Will Not Start Flow Chart ............................................................................................54
Machine Not Cooling Flow Chart ....................................................................................................55
ELECTRICAL DIAGRAMS ......................................................................................................................................... 56
Block Diagram Domestic/Export ..................................................................................................................... 56
Vender Wiring Diagram Domestic/Export VMC/Display/Keypad/Service Door Switch ................................. 57
AC Box/Power Supply/Refrigeration/Power Interrupt Door Switch/LED Cabinet Top Light………………………….58
Classic Port Assembly Diagram Domestic/Export ........................................................................................... 59
Classic XY Mechanism Electronics Diagram (Domestic & Export) .................................................................. 60
BevMAXPhoenixSequenceofOperation............................................................................................................... 61
Notes............................................................................................................................................................... 62

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Cautions & Warnings
If the vender is equipped with a refrigeration unit containing
R290 refrigerant, the following warnings and procedures
apply:
The charge amount in this machine is 114 grams of R290 refrigerant. The lower flammability limit (LFL) of
R290 is 38 grams. At three times the LFL (3 x 38g = 114g), this machine meets all applicable UL and
ASHRAE placement conditions
Servicing shall be done by factory authorized service personnel who have
been properly trained so as to minimize the risk of possible ignition due
to incorrect parts or improper service, including the use of proper parts.

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GENERAL INFORMATION
VENDER SAFETY PRECAUTIONS
Please read this manual in its entirety. This service information is intended for use by a qualified service technician
who is familiar with proper and safe procedures to be followed when repairing, replacing or adjusting any Crane
Merchandising Systems vendor components. A qualified service technician, who is equipped with the proper
tools and replacement components, using genuine Crane Merchandising Systems factory parts, should perform
all repairs. Those individuals that have a clear understanding of how to operate a vending machine in a safe
manner should only use this Vendor.
REPAIRS AND/OR SERVICING ATTEMPTED BY UNQUALIFIED PERSONS CAN RESULT IN
HAZARDS DEVELOPING DUE TO IMPROPER ASSEMBLY OR ADJUSTMENTS WHILE
PERFORMING SUCH REPAIRS. PERSONS NOT HAVING A PROPER BACKGROUND MAY
SUBJECT THEMSELVES TO THE RISK OF INJURY OR ELECTRICAL SHOCK WHICH CAN
BE SERIOUS OR EVEN FATAL.
PRODUCT IDENTIFICATION
First production of BevMax 4 5800-4/3800-4 Domestic and BevMax 4 5800-E4/3800-E4 Export Venders with new
electronics platform was August 2020. The production date of Crane Merchandising Systems products is now
determined by the date code incorporated in the serial number.
The Machine serial number incorporates the build date, in the format:
11yymmddxxxx
11 indicates the BevMax model, yymmdd is the year, month, & date of production, and xxxx is a sequential build
number.
CE Mark & IIA DECLARATION
An updated CE Mark or IIA Declaration document can be provided upon request: If needed please contact
Technical Support Manager in Williston, SC. By email [e-mail].
PHYSICAL CHARACTERISTICS
5800-4
5800-E4
5800-4HC
3800-4
3800-E4
3800-4HC
HEIGHT
72” (182.88 cm)
72” (182.88 cm)
WIDTH
47” (119.38 cm)
39” (99.06 cm)
DEPTH CABINET
32” (81.28 cm)
32” (81.28 cm)
DEPTH WITH SERVICE
DOOR
33.5” (85.09 cm)
33.5” (85.09 cm)
BASE
3.5” (8.89 cm)
3.5” (8.89 cm)
SHIPPING WEIGHT
764 lbs.
(346.54 kg)
675 lbs.
(306.17 kg)
Noise Level
Operates at < 70db.
Glass door width is 37.5” (95.25 cm) 5800’s, 28.1” (71.37 cm) 3800’s,
height is 68” (172.72 cm) both.

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INSTALLATION & SETUP
RECEIVING INSPECTION
DO NOT STORE THE VENDER OUTSIDE.
Upon receipt, inspect the Vender for any shipping damage. If there is any damage, have the delivery driver note
the damage on the bill of lading and notify Crane Merchandising Systems Customer Service. Although the terms
of sale are FOB shipping point, which requires the consignee to originate shipping damage claims, Crane
Merchandising Systems will gladly help if you must file a claim.
UNPACKING THE VENDER
Remove the stretch wrap, fiberboard edge protectors and corrugated front protector from the outside of Vender.
Do not store the Vender with stretch wrap on. Stretch wrap could
bond to the Vender’s surface, which could damage the finish.
Remove the shipping boards from the bottom of the Vender. The shipping boards are attached by the leveling
legs. To avoid unnecessary damage to the leveling legs or base, remove the shipping boards by using a 1-1/2 inch
or 38 mm socket type wrench to unscrew the leveling legs. Be sure to replace the legs after removing the shipping
boards. Once the skid boards have been removed, there is 3” (7.62 cm) from base flange to the floor with the
leveling legs screwed all the way in.
Once the Vender is unpacked, check the “B” Tray area for any additional parts, labels, or other information
concerning factory-equipped accessories such as Coin Mechanism, Bill Acceptor and Cashless Devices.
It is recommended the Vender be vend tested before shipping to the location. See INITIAL PROGRAMMING section
of this guide, “Test Mode”, “Test Vend”.
WARNING: TO AVOID THE POSSIBILITY OF A FIRE HAZARD, DO NOT STORE
ANYTHING OR ALLOW DEBRIS OF ANY KIND TO ACCUMULATE IN THE BOTTOM OF
THE SERVICE AREA, IN AND AROUND THE REFRIGERATION COMPARTMENT OF
THE CABINET, OR IN FRONT OF THE EVAPORATOR AND CONDENSER COILS.
WARNING: ENSURE THAT POWER IS DISCONNECTED
FROM THE VENDER BEFORE INSPECTING OR REPLACING
LAMPS, OTHER ELECTRICAL COMPONENTS, OR WORKING
WITH OR ADJUSTING THE VENDING MECHANISM. FAILURE
TO COMPLY WITH THESE INSTRUCTIONS MAY SUBJECT THE USER TO THE
RISK OF ELECTRICAL SHOCK OR MECHANICAL INJURY,
WHICH CAN BE SERIOUS OR FATAL.

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ELECTRICAL POWER NEEDED
Refer to the Machine serial number plate to determine the correct voltage and frequency. In the US and Canada
this is 120Vac, 60Hz, 1P. In Europe, Australia, and other export countries, this is 220/230/240Vac, 50Hz, 1P
depending upon your country voltage. The serial plate also specifies the ampere rating of the Machine. This
Machine must be plugged into a properly rated receptacle with its own circuit protection (fuse or circuit breaker).
Equipment Nominal Power Requirements -
120V / 10.2 A = *1224W (1.224kw)
220V / 5.8 A = *1276W (1.276kw)
240V / 5.8 A = *1392W (1.392kw)
*Note: Watts = V x A
POWER SUPPLY CORD and GROUNDING REQUIREMENTS
In accordance with the National Electrical Code and Underwriters Laboratories Inc., domestic Vending Machines
are equipped with a three-wire power supply cord and Ground Fault Circuit Interrupter (GFCI). The GFCI device
is provided as part of the power supply cord and is either incorporated directly into the plug or mounted on the
cord adjacent to the plug.
WARNING
The GFCI protects against current leakage caused by ground faults. The GFCI
is not designed to protect against over current or short circuits.
DO NOT use the TEST and RESET buttons on the GFCI as an ON/OFF switch.
The Vending Machine supply cord MUST be plugged directly into a properly
grounded, 3 wire receptacle that is properly protected by a fuse or circuit
breaker. If the receptacle will not accept the power cord plug, it must be
replaced with a properly grounded, 3 wire receptacle in accordance with the
National Electrical Code and Local Codes and Ordinances. The work should be
done by a qualified electrician.
DO NOT USE A 3 WIRE TO 2 WIRE ADAPTOR.
DO NOT REMOVE THE GROUND PIN ON THE PLUG OR IN ANY WAY
BYPASS, MODIFY, DEFEAT, OR DESTROY THE GROUNDING SYSTEM OF THE
VENDING MACHINE.
DO NOT USE WITH AN EXTENSION CORD!
DO NOT REMOVE THE WARNING TAG ATTACHED TO THE POWER SUPPLY CORD.
The GFCI must be tested frequently and before each use in accordance with the instructions provided on the
GFCI device. IF THE GFCI DOES NOT PASS THE TEST, DO NOT USE THE MACHINE. Unplug the supply cord from
the receptacle and call the Crane Merchandising Systems Technical Support Group for assistance at 1-803-266-
5001.
It is recommended that the Machine be located so that the GFCI device will be accessible after the Machine is
installed. After installation, visually inspect the GFCI and power supply cord to be sure it is not crushed,
pinched, or stretched.

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Protect the power supply cord during transportation and use. Periodically inspect the power supply cord for
damage. If the cord or plug is worn or damaged, it must be replaced with a power supply cord of the same type,
size and specification as originally provided with the Machine.
DO NOT USE THE VENDING MACHINE UNTIL THE WORN OR DAMAGED CORD IS REPLACED.
Prior to Initial Power Up
Open the Service Door on the right side using the Key provided in the coin return cup, or if shipped with a locking
clip, remove the clip and install the lock. Ensure there is no power to the AC Distribution Box. On Venders with a
main power switch on the AC Distribution Box the switch needs to be in the OFF position. On Venders with a main
power quick disconnect plug on the AC Distribution Box the quick disconnect plug needs to be unplugged. Check
that all connectors are firmly seated on the Vending Machine Control Board (VMC) and at the various Cabinet
Control Board Peripherals:
Cabinet Control Environmental Board
oRefrigeration control
oLighting control
Cabinet Control Port Board
oPort motor
oPort product sensor
Cabinet Control Cup Board
oCup motor
oCup product sensor
Cabinet Control X Motor Board
Cabinet Control Y Motor Board
Retrieve the main power plug from the hole in the rear of the Vender and plug the cord in a properly grounded
120VAC, 15 Amp receptacle (U.S. and Canada).
Open the Service Door and apply power to the AC Distribution Box (if equipped with a Bill Acceptor, the Acceptor
should cycle twice). The Display on the Service Door will briefly show the software version in use as “Software
###.## (i.e. 006rxx) followed by the model number followed by No Errors. When the Service Door is closed the
Display will show “Ice Cold COCA-COLA”, the current price followed by the current temperature being reported to
the VMC the LED Light Assemblies should be lit and the cooling unit should start. If the Display shows “No sales
available”, or the cooling unit fails to start, refer to the TROUBLESHOOTING SECTION beginning on page 30 of this
guide.
FAILURE TO COMPLY WITH THESE INSTRUCTIONS MAY SUBJECT THE USER TO
THE RISK OF INJURY OR ELECTRICAL SHOCK WHICH CAN BE SERIOUS OR FATAL.
PERIODICALLY INSPECT THE POWER SUPPLY CORD FOR DAMAGE. IF THE CORD
BECOMES DAMAGED IT MUST BE REPLACED WITH THE SAME SIZE AND TYPE
CORD. CONTACT CRANE MERCHANDISING SYSTEMS FOR ASSISTANCE.

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SERVICE NOTE
Battery Backup
The battery backup is used to maintain the date and time in case of power
interruptions or any time the main power is off.
PLACING THE VENDER ON LOCATION
!! CAUTION !!
DO NOT TRANSPORT THE VENDER TO OR FROM THE LOCATION LOADED WITH
PRODUCT OR DAMAGE TO THE VENDER MAY RESULT.
The Vender is intended for INDOOR USE ONLY. It should be kept out of direct sunlight and away from any heat
source. This Machine is not suitable for installation in an area where a water jet or hose and nozzle may be used.
The Vender must be on a solid, flat and level surface. Ensure the flooring can bear the weight load of a fully loaded
Vender (approximately 1109 lbs. or 503 kg). The Vender must be positioned close enough to an electrical outlet
so that an extension cord is not required. If the Machine will be subject to user misuse or vandalism, it is
recommended that the Vender be secured to the floor or wall as described in Crane Merchandising Systems
Technical Bulletin 344. Due to the large size and weight of the Vender, never attempt to move the Vender with a
Hand Truck or Stair Climber. Use a pallet jack or Vender/Cooler Dollies at all times when moving the Vender. The
Vender should never be slid or pushed in place. Never side load the leveling legs; doing so will cause damage to
the legs. Do not transport the Vender to or from customer locations loaded with product, as damage may result
due to excessive weight. Be sure to test Vender for proper operation before putting in to service on location. Call
the Crane Merchandising Systems Technical Service Department or your Crane Merchandising Systems
Representative for assistance.
ACCEPTABLE AMBIENT OPERATING TEMPERATURE RANGE
Coca-Cola BevMax Refresh 4 equipment manufactured by Crane Merchandising Systems is designed to work
properly in a temperature range of 75°F to 90°F (23°C to 32°C) in 65% R.H.
LEVEL THE VENDER
Adjust the front leveling legs, ensuring that an even gap exists between the glass door and the top security angle
and receiver box, and then level the Machine front to rear. A carpenter’s level will help verify that the Vender is
level. Leveling legs are adjusted using a wrench or socket 1 ½” or 38 mm in size. If the Vender is to be used in a
bank of equipment, check the top and sides for proper alignment. If you are unable to properly level the Vender,
select an alternate location. NEVER PLACE OBJECTS UNDER THE LEVELING LEGS OF THE VENDER.

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DANGER
THE VENDER MUST BE PROPERLY LOCATED AND LEVELED. IF THE MACHINE
WILL BE SUBJECT TO USER MISUSE OR VANDALISM IT IS RECOMMENDED THAT
THE VENDER BE SECURED TO THE FLOOR OR WALL AS DESCRIBED IN CRANE
MERCHANDISING SYSTEMS TECHNICAL BULLETIN 344 TO MINIMIZE THE RISK OF
INJURY OR DEATH FROM TIPPING. CALL THE CRANE MERCHANDISING SYSTEMS
TECHNICAL SERVICE DEPARTMENT OR YOUR CRANE MERCHANDISING SYSTEMS
REPRESENTATIVE FOR ASSISTANCE.
LOCATE THE VENDER
Do not block the rear of the Vender. Maintain a minimum of 4 inches (10 cm) from the wall to ensure adequate
airflow through the condenser and compressor. At the rear of the Vender, make sure nothing obstructs the air
exhaust at the back of the Machine.
WARNING
TO AVOID THE POSSIBILITY OF A FIRE HAZARD, DO NOT STORE ANYTHING OR
ALLOW DEBRIS OF ANY KIND TO ACCUMULATE IN THE BOTTOM OF THE DOOR,
IN THE BOTTOM OF THE SERVICE AREA, IN AND AROUND THE REFRIGERATION
COMPARTMENT OF THE CABINET, OR IN FRONT OF THE EVAPORATOR AND
CONDENSER COILS.
INSTALLING PRICE LABELS
Pricing labels when ordered will be included with additional parts, labels, and information placed in Tray “B” during
shipment. Remove the pricing label sheets from the Tray and gently remove the label corresponding to the vend
price of each selection by tearing at the perforation. The label is installed at the top of the front knuckle. Once
installed, push the label firmly against the front of the knuckle. This will insure the label is locked in place.
INSTALLING PRODUCT ID CARDS
To assist with consistent loading, product ID cards can be installed in the product pusher to designate to the route
driver which product the column is set for. To install the flavor card, simply detach it from the sheet at the
perforation and slide it into the slots in the product pusher. Contact your graphics supplier to purchase as needed.
COIN CHANGERS & OTHER ACCESSORIES
The Vender can have an MDB Coin Changer installed and can have an MDB Bill Acceptor installed as well. Note:
BevMax 4 5800-4/3800-4 will work with an MDB Bill Acceptor only. If the MDB Coin Changer and other MDB
accessories are not factory installed, refer to the instructions received from the manufacturer of the MDB Coin
Changer and other MDB accessories for proper set-up and installation.
The Vender will support the following Domestic MDB Coin Changers:
All available CPI/MEI MDB
All available Conlux MDB
All available NRI MDB
All available Coinco MDB

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The Vender will support the following domestic MDB Bill Acceptors:
All available CPI/MEI/Mars MDB
All available Conlux MDB
All available Cashcode MDB
All available Coinco MDB
The Vender will support MDB Card Readers.
The Vender supports Swipe/Tap for Cashless Vending.
“Select then Pay” workflow for purchasing product is also implemented for both Cash and Cashless operations.
SETTING THE TEMPERATURE CONTROL
This Vender is equipped with an electronic Encapsulated Temperature Sensor. Defrost is controlled both
electronically based on run time of the compressor and with a manual Defrost Thermostat. The Temp Sensor is
factory pre-set to maintain a cabinet temperature of 35º Fahrenheit (1.7ºC). It is also a good practice to ensure
the proper operating temperature prior to installing the Vender on location. To check the temperature, apply
power to the Vender and allow it to run for several hours with the glass door closed or until the minimum cabinet
temperature is achieved. The Display will show the temperature being reported by the temperature sensor.
The manual Defrost Thermostat is located in the bottom left of the service area. The Defrost Thermostat is preset
and is not adjustable.
LOADING THE VENDER
CAN/BOTTLE DRINK TRAYS
The BevMax 4 5800-4/3800-4 Vender does not require spacers or shims to vend most packages. Load product in
each column one package at a time insuring that the package being loaded is in front of the product pusher. Insure
that the package is stable within the column (doesn’t move excessively from side to side). After loading the
Vender, test vend each column to insure proper operation. Please contact a Service Representative or refer to
the proper Technical Publication for any special settings you may need.
LOADING COIN CHANGER TUBES
The Coin Changer tubes can be loaded using one of the following methods:
1. Load the Coin Changer with coins to the desired level by inserting coins in the loading slots on the coin
tube front.
Minimum coin tube levels are:
6-8 nickels
7-8 dimes
5-6 quarters
Note: A low coin level in the coin tubes will interfere with operation of the Bill Acceptor.
2. For exact cash accountability and to insure maximum dollar bill acceptance, load the Coin Changer utilizing
the coin insert slot on the front of the Vender while in the Tube Fill routine. Refer to the INITIAL
PROGRAMMING section of this guide for more information.
For additional information about Coin Mechanism, refer to the manufacturer’s instructions.

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R290 SERVICE NOTES
• The serial tag on an R290 machine will identify it as containing R290 refrigerant.
• Multiple warning labels describing Cautions and Warnings have been placed on various locations on
and within the machine.
• The process tubes on the refrigeration deck are red indicating it contains R290.
• The drain pan on R290 refrigeration decks are green identifying it as using a Green refrigerant.
• All motors within the refrigerated space are brushless motors and are not interchangeable with motors
from BevMax machines using alternate refrigerants.
TECHNICIAN WORK PROCESS IN THE EVENT OF A
REFRIGERANT LEAK IN AN R290 UNIT
If a complaint is received that a refrigerated unit containing R290 (Propane) is not chilling (drinks aren’t cold,
drinks don’t get cold within x hours, etc.), any service work requires the proper precautionary steps in advance of
approaching or servicing the machine.
Servicing shall be done by factory authorized service personnel who have been properly trained so as to
minimize the risk of possible ignition due to incorrect parts or improper service, including the use of proper parts.
These steps should be followed in the order in which they are provided here. No steps should be skipped.
1) Advise the location owner/operator that you will be on site performing service on the machine.
2) Scan the area for any potential sources of ignition and disable or eliminate them.
3) A plainly visible placard advising “No Smoking or Open Flame” should be positioned to be readily seen
and obeyed by any local foot or vehicle traffic, including forklifts.
4) A properly rated fire extinguisher should be present, and available.
5) Turn on an appropriate leak detection unit for use w/ flammable gases. The detection device should
remain functional for entire duration of the service event. If the service event requires removal of the
refrigeration unit, the leak detector should remain operational until the refrigeration unit has been
removed from the building.
6) As you approach the machine, sweep the lowest level of the floor, as propane is heavier than air, and
will sink. Be aware of depressed pockets or spaces that might have collected residual gas after it has
escaped.
7) If no gas is detected, the leak detector must remain operational, while the machine and/or unit is
subjected to the troubleshooting process.
8) If minimal refrigerant gas is detected, a properly rated, ignition proof fan to circulate the air should
be placed to provide ventilation or exchange of the air in the area around the machine, or bank of
machines.
9) Using extreme caution, open the doors on the machine, one at a time, while continuing to hold the
leak detector close to the floor. If a leak has occurred in the evaporator portion of the refrigeration units,
any gas that has escaped, would be circulating in the chilled compartment. Exercise caution when
opening the glass door as any gas will rapidly drop to the level of the floor.
THE REFRIGERATION UNIT IN THIS MACHINE DOES NOT CONTAIN ANY USER
SERVICEABLE PARTS.

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In the event of any failure the entire unit must be returned complete to Crane Merchandising Systems.
Due to the presence of flammable refrigerant, ground shipment must be used for transportation only.
Onsite repair of the sealed system, including evacuation of the unit, recharging, brazing, soldering or any other
heat producing method, is strictly prohibited. These tasks must only occur in a facility specifically equipped to
handle flammable refrigerants.
COMPONENTS
POWER SUPPLY 24V 150W
The New 24V 150W Power Supply is located inside the service area, mounted to the back wall
below the AC Distribution Box. It has 3 outputs with each one being capable of 150W. Two of
the outputs are wired into the AC Distribution Box. Each of the outputs are fused at 75W by the
circuit breakers in the AC Distribution Box Assembly. It contains a Board with Green status light
that illuminates when power is present. This 24V 150W Power Supply is common across all New
Electronics BevMax Platform Domestic, Export, Classic (BevMax 4), and Media (BevMax 6)
models. The Power Supply receives AC voltage via the AC Distribution Box. The Power Supply
converts the AC voltage to the main operating DC voltages of the Vender (24VDC). This Power
Supply is common across all New Electronics Platform BevMax Domestic, Export, Classic (BevMax 4), and Media
(BevMax 6) models.
POWER AC DISTRIBUTION BOX
The AC Distribution Box is located inside the service area, mounted to the back wall above the
Power Supply. It is where the 120VAC or 220VAC input voltage is sent to the Refrigeration Unit
& Condenser Fan, Evaporator Fan, and Power Supply which converts the AC voltage to the main
operating voltages of the Vender (24VDC). Those voltages are sent to the VMC via the P1 (4 pin)
connector. It contains an independent Cabinet Control Environmental Board for improved
troubleshooting and to distribute AC power to the Compressor, Evaporator/Condenser Fans, and
DC power to the LED Lighting and Encapsulated Temperature Sensor. The Compressor, two
vertical side LED Light Strips, and the Encapsulated Temperature Sensor are not powered up
when the Machine turns on. The Compressor turns on 2 minutes after the Machine is powered on. The two side
LED Light Strips, Evaporator Fan, and Encapsulated Temperature Sensor turn on when the Envionmental Cabinet
Control Board begins to communicate to the VMC (Vending Machine Controller). Two 3 Amp circuit breakers
protect the 24VDC supply. One is for the Cabinet and the other is for the Door electronics. This AC Distribution
Box is common across all New Electronics Platform BevMax Domestic, Export, Classic (BevMax 4), and Media
(BevMax 6) models.

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VENDING MACHINE CONTROLLER & 5 PERIPHERAL CABINET CONTROLLERS
VMC (Vending Machine Controller) is the heart of the Vender and is located on the Service
Door just above the Port Assembly behind the Keypad. It is USB flash programmable and
updates all peripheral Cabinet Control Boards which control all aspects of the Vender
(includes AC Distribution Box Cabinet Control Environmental Board, Cabinet Control X Motor
Board, Cabinet Control Y Motor Board, Cabinet Control Port Board, & Cabinet Control Cup
Board). The VMC includes 7 Diagnostics lights providing information on operational status
and where to focus problem solving efforts. All voltage in the VMC and Cabinet Control
Boards is 24VDC or 5VDC.
Cabinet Control Environmental Board –controls the Refrigeration Unit & Condenser Fan,
Evaporator Fan, LED Lighting, Encapsulated Temp Sensor, and 24VDC & 5VDC power
distribution.
Cabinet Control X Motor Board –controls X Motor movement and sense the X Home
Switch Signal.
Cabinet Control Y Motor Board –controls Y Motor movement and senses the Y Home
Switch signal.
Note: The Cabinet Control X & Y Motor Board are the same Board but with their own specific software.
Cabinet Control Port Board –controls the Port Vend Sensor, Port Open & Close
Sensors, & the Port Motor.
Cabinet Control Cup Board –controls the Delivery Cup Sensor, Picker/Plunger Home &
Out Switches, and the Cup Motor. The Y Home Switch plugs into the Cup Motor Board
and sends the switch signal on to the Cabinet Control Y Motor Board.
Each of the 5 Cabinet Control peripheral Boards have a Green status light. Various lighting patters are used to
indicate the status of the individual Cabinet Control Boards. They include:
Power on / Reset –a slow brightening and then slow diming of the Green status light that takes 3 to 5 seconds to
complete. This happens once each time the Board is powered on and/or reset. If the Green status light slowly
brightens and dims continuously indicates the software was not loaded properly.

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Heartbeat –a heartbeat of the Green status light starts right after the “power on / reset” indication and continues
until the peripheral first receives a message from the VMC. Once a message is received from the VMC the
heartbeat will not be shown again. Note: on a BevMax 4 Classic Machine, the heartbeat is almost never actually
seen because the VMC starts talking to the Cabinet Control Boards within a few seconds of powering on.
Fast blinking –a fast blinking Green status light (on and off 7 times per second) indicates that the Cabinet Control
Board is receiving communication from the VMC and sending a response. Note: Just because a response is being
sent to the VMC doesn’t necessarily mean the VMC is receiving it. There could be some defect that prevents the
Cabinet Control Board response from reaching the VMC.
KEYPAD
The Keypad is located on the front of the Service Door and plugs directly in
to the VMC. It consists of a 6” X 3” (15.2 cm X 7.6 cm) matrix, tactile feel
membrane switch pad and an overlay assembly. The Keypad utilizes the
letters A thru F on the left side and numbers 1 thru 0 along with the “”
symbol and “CLR” to the right. The Keypad is where the Vender
programming is accomplished and where the customers make their selections.
DIGITAL DISPLAY
The Digital Display is located directly above the Keypad on the front of the Service
Door. It is used to convey information to the consumer as well as to the person
programming or servicing the Vender.
DELIVERY PORT ASSEMBLY
The Delivery Port assembly is located on the Service Door. Its purpose is to position the product in
the assembly for the consumer to retrieve and to cancel the vend. The Port Open and Closed Hall
Effect Sensors located on the top of the Delivery Port have been implemented to eliminate moving
parts that exist on mechanical switches to improve performance. The Brushed Port Motor, Hall
Effect Open/Close Sensors, and Product Detection Sensor are driven by the independent Cabinet
Control Port Board.
SHELF / TRAY ASSEMBLY
Typically, there are 5 Shelf assemblies in every Vender;
however, this can vary depending upon the configuration
specified at the time of ordering. Each can/bottle Shelf consists
of 9 or 7 columns. Each Shelf is capable of holding a variety of
packages. The Shelf assembly consists of the Tray, where all of
the following parts are mounted: Double Gate assembly and
the Slide/Pusher assembly. These items are discussed in detail
below.

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DOUBLE GATE ASSEMBLY (Can/Bottle Trays)
The Double Gate assembly is mounted on the front portion of the Tray assembly and
contains the Vending Mechanism. Incorporated in the Gate assembly are the front
and rear knuckle assemblies as well as the product kicker. In standby operation, the
front knuckle is in the blocking position, which holds the front Displayed product in
position to be vended. The rear knuckle assembly is in a flat position, which allows
product to enter the Gate area, and the kicker is flush to the rear knuckle assembly.
A stainless steel pin is inserted through the rear most portion of the front knuckle assembly and connects to a
gear box below the Tray. When a selection is made, the plunger pushes the lever toward the back of the Tray. At
the same time the front knuckle is opened into a flat position, the rear knuckle is closed to a blocking position,
holding the remaining product out of the Gate area, and the kicker is extended to firmly push the front Displayed
product off of the Tray. The plunger is energized for approximately 1-½ seconds to allow ample time for the
Displayed product to be ejected from the Shelf. The plunger is then released and the front knuckle returns to the
blocking position, the rear knuckle and kicker return to their standby position and the next product slides into the
vend Display position.
SLIDE/PUSHER ASSEMBLY (Can/Bottle Trays)
The Slide/Pusher assembly is located on the bottom of each
product column. Its purpose is to provide a slick, friction
resistant surface for the product to rest on. A tall Product
Pusher is mounted on the top of the Slide and incorporates
a coil spring in the body that attaches to the bottom of the Slide through a slit. This spring adds needed tension
to insure that all products in the column remain tight against each other and are allowed to progress into the Gate
area. Periodic cleaning and lubrication of the slides is recommended. DO NOT USE SOLVENTS OR ABRASIVE
MATERIALS TO CLEAN ANY PORTION OF THE TRAY.
DELIVERY (PICKER) CUP ASSEMBLY
The Delivery (Picker) Cup assembly is located on the XY Vend Mechanism. Its purpose is to pick the
product from the column and deliver the product to the Delivery Port assembly. The Delivery (Picker)
Cup assembly is mounted on the Y Axis Assembly of the XY assembly and bolts in position. The New Y
Home Magnetic Switch located on the bottom of the Delivery Cup has been implemented to eliminate
moving parts that exist on mechanical switch to improve performance. It eliminates the previous
mechanical Switch and the Home Switch Errors caused by syrup and/or dirt build up in/on the
mechanical Switch and Switch arm. The Delivery Cup Brushless Motor, Picker/Plunger Home & Out
Switches, and product detection Sensor are driven by the independent Cabinet Control Cup Board.

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X AXIS
The X Axis runs left to right. The X Axis assembly is Cabinet mounted to prevent any
Cabinet torque and has one belt to synchronize the top and bottom when the XY
Assembly moves left or right. A top channel is used to contain and hide the e chain and
wiring. The X Brushless Motor has an encoder for positioning and is driven by an
independent Cabinet Control X Motor Board.
Y AXIS
The Y Axis runs up and down and has the Delivery (Picker) Cup assembly attached. A Y
Belt Cover is used to contain and hide the e chain and wiring. The Y Brushless Motor
has an encoder for positioning and is driven by independent Cabinet Control Y Motor
Board.
BELT TENSION ADJUSTMENT COMPONENTS
The Belt Tensioning Adjustment components have been revised to ease adjusting belts
when needed. The X Belt Idler Tensioning Assembly in the upper left hand corner of cabinet
now includes a thumb screw. Adjustments should only be needed if a belt is replaced.
The Bottom X Drive Tensioner Assembly in the lower right hand corner of cabinet has a
plastic spring loaded tensioning wheel to keep the belt against the pulley when moving and
does not require any adjustments.
REFRIGERATION SYSTEM
The Refrigeration System is a single piece unit and is hermetically sealed. The
Model BevMax 4 5800-4/3800-4 Refrigeration Units are charged with R134a
refrigerant and consist of a Super 1/3 horsepower Compressor, with a single fin
and tube style condensing unit with one Condenser Fan, Condensation overflow
Pan with Soakers, Evaporator, and Evaporator Fan. The Model BevMax Refresh 4
5800-4HC/3800-4HC are charged with R290 refrigerant. Both units will be clearly
labeled to assist in identifying the refrigerant used. The refrigeration unit is
located behind the Refrigeration Unit cover panels, mounted in the bottom of the
Machine. This unit is designed for easy removal and replacement from the front of the Vender as a complete
assembly. An electronic Encapsulated Temperature Sensor regulates the Machine temperature. The probe of the
Temp. Sensor is attached to the Evaporator Coils and reads the temperature of air being pulled in to the
Evaporator Coil.
REFRIGERATION DECK CLAMP ASSEMBLY
The Refrigeration Deck Clamp assembly is located on the left side of the Cabinet base plate.
Its purpose is to secure the Refrigeration assembly tight against the vertical base plate for
refrigerated air flow in to the Cabinet. A 7/16” wrench or socket is needed to adjust the bolt.
The Refrigeration Unit also has a locating pin on the bottom of the Refrigeration Unit base
plate to ensure alignment for Refrigeration gasket seal to the vertical base plate.

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WIRING notes: The Vender wiring harnessing has been reduced and is less complex. This improves wire
routing on the Service Door and the Service and Refrigerated Compartments of the Machine.
Simplified Harnessing to all peripheral Cabinet Control Boards with easily identified color coding.
RS 485 Communication Harness A common signal line –white wire
RS 485 Communication Harness B common signal line –blue wire
24VDC Harness –red/green wire
5VDC Harness –yellow wire
Ground Harness –black wire
Dongle Harness will be used to set programming methods.
COCA-COLA PROGRAMMING
GENERAL INFORMATION
In order to fully utilize the many features of your Vender it is important that you first understand the options
available and procedures for programming the VMC (Vending Machine Controller).
All programming, testing, and service functions are accomplished by using the Keypad in an easy to follow, Display
prompted format. In standalone operation there are three modes of operation for Normal Mode for operating
Vender, Service Mode for servicing, testing, and setting up your Vender, and External Menu Mode to access
available information with the Service Door closed.
NORMAL MODE
At initial power-up with Service Door closed, the program will start and the Display will briefly show the VMC
software version in use as “Software ###.,r## CRC OK” (i.e. 006r00), followed by Model 5800-4 (or model that is
set) followed by the POS idle message, “Ice Cold COCA-COLA”. Note: With Service Door closed, if the VMC has
certain errors, the display will show “No Sales available”. With the Service Door Open, the display will show
Error Codes or a List of Error Codes. “Unavailable” is a Comms error issue with one or more of the following
Cabinet Control Boards; X Motor Board, Y Motor Board, Cup Board, and/or Port Board.
SERVICE MODE:
In programming if Configuration Switch 4 is set to “Config 4 0”, when the Service Door is opened, “Error Codes”
or a list of Error Codes will show on the Display. If Configuration Switch 4 is set to “Config 4 1”, when the Service
Door is opened, “Cash - ####-##.##”, “Card - ######.##”, “Sale - ####-####”, “ Error Codes”, or “No Errors” will
show on the Display. NOTE: Card is only shown if a Card Reader is present. The Service Mode is entered when
the Service Door is open and the Service Switch on the VMC is pressed. The operator can now use the Keypad
to move through the Main Routine Menu.
Key number 1: Abort/Cancel - will return to previous Menu prompt.
Key number 2: Scroll Up - forward in Menu.
Key number 3: Scroll Down - backward in Menu.
Key number 4: Enter/Save/Clear - Allows you to enter a specific routine, save what you have programmed, or
clear the Error prompts.
Note: Routines with “”are password protected. They can only be viewed and entered after the password is
entered at the “Password Entry” prompt.

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EXTERNAL MENU MODE:
The information available in this Mode is obtainable with the Service Door closed or open as long as the Vender
is in Normal Mode, by entering the password which is set at 4, 2, 3, 1. Note: 4231 is the factory default and can
be programmed to any four digit combination. Information available is Historical Cash counted, Interval Cash
counted for each selection, Historical Sale (total number of vends), Interval Vends counted for each selection,
Error Codes, and Return to Sales. Refer to the “Cash Counters”, “Sales Counters”, and “Error Codes” routines for
instructions to move through the Menus.
INITIAL PROGRAMMING
This section is a overview of the initial programming of the vender. Please refer to the Programming Guide for
detailed information of the service menues.
SERVICE MODE
Enter SERVICE MODE by opening the Service Door and pressing the Service Button once. The Display will read
“Error Codes”. The following choices are now available:
“Error Codes” - ERROR ROUTINE
This function allows youto enter the errorreadout routine. “Error Codes” will appear when you press the service
button on the control board. Press key number 4, if there have been no Error Codes since the last reset, the
display will read “No Errors”. If one or more Error Codes have occurred, the display will show the first error code
that occurred. The following are error codes that may be displayed and detailed information accessed: “No
Errors”, “Vend Mechanism”, “Control System”, “Selection Switch”, “Changer”, “Bill Validator”, “Card Reader”,
“Remote Vend Mech”, “Selection/Display”, “Refrigeration”, “Health Timer”.
Press key number 2 or 3 to scroll through any error codes that are present.
Important: If there is only one problem, it will be the only error code shown when you enter the error code
submenus.
With an error code showing on the display, press key number 4 to access detailed information.
After making repairs with an error code showing on the display, press and hold key number 4 for 2 seconds
will clear the error. Press key number 1 to return to “Error Codes”.
“Vend Mechanism” - Vend Mechanism Summary Error Codes
Press key number 4 and the display will show the following:
- “HORIZ”, X (horizontal) motor issue.
- “VERT”, Y (vertical) motor issue.
- “PICKI”, picker home switch issue.
- “PICKO”, picker out switch issue.
- “PICKRS”, picker return spring issue.
- “PORT”, port door switch/board issue.
- “VS”, port vend sensor board issue.
- “XHOME”, X (horizontal) motor home switch issue.
- “YHOME”, Y (vertical) motor home switch issue.
- “MOTOR”, port/delivery cup motor issue.
- “XLOST” – X needs to go home.

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- “YLOST” – Y needs to go home.
- “XSWITCH” – possible problem with home switch.
- “YSWITCH” – possible problem with home switch.
Press key number 1 will return to “Vend Mechanism” if all vend mech Error Codes have not been cleared. If all
vend mech Error Codes have been cleared the next error mode will be displayed, or “No Error Codes” if there
are no Error Codes. Press key number 1 will return to “Error Codes”.
“Control System” - Control System Summary Error Codes
Press key number 4 and the display will show one of the following:
- “Door Switch”, indicating a door switch in the open position for more than 1 hour.
- “RAM Checksum”, indicating the check sum for service mode settings memory has been corrupted.
- “Scale Factor”, indicating a peripheral has introduced a scaling factor that is incompatible with current
setting.
- “FRAM”, memory module read/write error.
- “RTC”, RTC read/write error, real time clock issue.
- ‘Low Battery”, low battery issue.
- “PWROUT”, power lost.
- “FCTRY TST”, VMC was not tested at the manufacturer.
Press key number 1 will return to “Control System” if all control system Error Codes have not been cleared. If all
control system Error Codes have been cleared the next error code will be displayed, or “No Error Codes” if there are
no Error Codes. Press key number 1 will return to “Error Codes”.
“CHANGER” - Changer Summary Error Codes
Press key number 4 and the display will show one of the following:
- “Changer Comm”, indicating a changer communication error (No communication for more than 2
seconds).
- “Tube Sense”, indicating a tube sensor error.
- “Changer Inlet”, indicating an inlet chute blocked error (no coins sensed in acceptor for 96 hours).
- “Tube Jam #”, indicating a tube jam error.
- “Changer ROM”, indicating a changer ROM check sum error (failed changer).
- “Excessive Escrow”, indicating excessive escrow attempts (more than 255 since last coin sensed).
- “Coin Jam”, indicating a coin jam reported by coin mech.
- “Low Acceptance”, indicating a low coin acceptance rate (less than 80%).
- “Acceptor Disconnected”, indicating an acceptor is unplugged.
- “Coin Routing Err”, indicating a coin was miss-routed.
Press key number 1 will return to “CHANGER” if all changer Error Codes have not been cleared.
If all changer Error Codes have been cleared the next error code will be displayed or “No Error Codes” if there are
no Error Codes. Press key number 1 will return to “Error Codes”.
“Bill Validator” - Bill Validator Summary Error Codes
Press key number 4 and the display will show one of the following:
- “Bill Val Comm” indicating a bill validator communication error (No communication for more than 5 seconds).
- “Bill Stack Full” indicating the bill stacker is full.
- “Bill Motor Error” indicating a defective motor in the validator.
- “Bill Jam ” indicating a bill jam in the validator.
- “Bill Val ROM” indicating a check sum error.
- “Bill Stack Open” indicating an open stacker.
- “Bill Sense Err” indicating a bill validator sensor error.