Crane Coti User manual

Part Number PR15494001 Issue A - 07/2018
Operator’s Manual

COTI
Regulations/Directives
EU Declaration of Conformity
2014/35/EU Electromagnetic Compatibility (EMC) Directive
2006/42/EC Machinery Directive
2011/65/EU Restriction of certain Hazardous Substances (RoHS) Directive
MANUFACTURER:
CRANE Merchandising Systems Phone [phone]
Pipsmore Park Fax [phone]
Bumpers Farm Industrial Estate
Chippenham, Wiltshire
UK, SN14 6NQ
DESCRIPTION OF PRODUCT:
Automatic Drink Dispensing Machine
Model Name: COTI
HARMONISED STANDARDS APPLIED:
EN60335-1:2012+A11:
2014
Household and similar electrical appliances. Safety. Part 1 - General
requirements
EN60335-2-75:2004+A2:
2008 +A12:2010
Household and similar electrical appliances. Safety. Part 2-75. Particular
requirements for Commercial dispensing appliances and vending machines.
EN 55014-1:2017
Electromagnetic compatibility. Requirements for household appliances,
electric tools and similar apparatus. Emission
EN 55014-2:2015
Electromagnetic compatibility. Requirements for household appliances,
electric tools and similar apparatus. Immunity
EN 61000-3-2:2014
Electromagnetic compatibility (EMC). Limits. Limits for harmonic current
emissions (equipment input current ≤16 A per phase)
EN 61000-3-3:2013
Electromagnetic compatibility (EMC). Limits. Limitation of voltage changes,
voltage fluctuations and flicker in public low-voltage supply systems, for
equipment ≤16 A per phase and not subject to conditional connection
EN 50581:2012
Technical documentation for the assessment of electrical and electronic
products with respect to the restriction of hazardous substances.
FOODGRADE:
EU 16889
On materials and articles intended to come into contact with food
EC 10/2011
Relating to plastic materials and articles intended to come into contact with
foodstuffs.
With regard to hygiene for foodstuffs in location, the operator must comply with 852/2004/EEC which lays
out the general and specific hygiene rules to ensure a high level of consumer protection with regard to
food safety.
TECHNICAL FILE COMPILED BY AND MAINTAINED AT:
CRANE Merchandising Systems
Pipsmore Park,
Bumpers Farm Industrial Estate
Chippenham, Wiltshire
UK, SN14 6NQ
Gillian White
Vice President, General Manager Global Coffee.
Chippenham, Wiltshire UK , SN14 6NQ
Date: 01/01/2018

1
Table of Contents & Safety
Operator’s Manual
Table of Contents
Introduction/Important Safeguards.......................................................... 2
Section 1 –Machine Specifications........................................................... 4
Section 2 –Installation............................................................................. 5
Section 3 –How to Vend a Drink .............................................................12
Section 4 –Cleaning and Refilling Procedures..........................................15
Section 5 –Service Keypad Functions......................................................23
Section 6 –Programming Mode ..............................................................25
Section 7 –Operator’s Programme..........................................................27
Section 8 –Dispense Pipe Lengths...........................................................36
Section 9 –Recommended Spare Parts ...................................................37
Section 10 –Error Messages and Simple Problem Solving........................39
Section 11 –Decommissioning Your Machine..........................................42
The following Symbol is used throughout this Operator’s Manual:
Safety First! Take care, risk of personal injury.
Crane Merchandising Systems accepts no responsibility for damage caused to the
equipment through misinterpretation or misuse of the information contained in this
manual.
© Copyright 2018 Crane Merchandising Systems

2
Introduction / Important Safeguards
COTI
Introduction
This manual provides you with guidance on the installation, daily operation and basic
programming of your COTI vending machine. Crane Merchandising Systems always recommend
that a trained technician service its equipment.
Crane Merchandising Systems are committed to continuous product improvement. This means
that the information within this document, although correct at time of publication may be
subject to change without prior notice.
Important Safeguards
Always follow these basic safety precautions when operating
or maintaining your machine:
1. Ensure that you and anyone who will operate or
maintain your machine have this manual available for
quick and easy reference and have read all instructions
carefully before commencing work.
2. Beware of Electricity. Certain maintenance operations
require your machine to remain connected and
switched on. Only trained personnel should carry out
these routines. Observation of safe working practices
in accordance with current regulations is necessary at
all times.
Important! Unless otherwise specified, always
disconnect your machine from electricity supply before
commencing work.
3. Do not operate your machine if any part is damaged
until a service technician has carried out necessary
repairs and ensured that it is safe.
4. Allow your machine to cool before handling or moving.

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Introduction / Important Safeguards
Operator’s Manual
5. Never immerse your machine in water or any other
liquid and never clean it with a water jet.
6. If your machine should freeze up, call a service
technician to before switching it on.
7. Ensure that you are familiar with the most recent
Health and Safety at Work Electricity at Work
Regulations.
Important! This appliance is not intended for use by
persons (including children under 8 years old and the
infirm) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety, and they fully understand
the hazards involved.
Children should be supervised to ensure that they do
not play with the appliance.
Children must not carry out any cleaning or
maintenance of the machine.
Your machine is for indoor use only and because it is a
beverage vendor, should be sited in a clean and hygienic area.

4
COTI
Section 1 –Machine Specifications
Specifications
1.1 General
1.2 Electrical Services
Height...................1830 mm
Voltage .................220 - 240 Volts AC
Width....................700 mm
Current .................13 Amp Fused
Depth....................785 mm
Frequency.............50/60 Hz
Cup Capacity .........800* 7oz
*Approximate and are for guidance only.
1.3 Water Services
Pressure................200 kPa (2 Bar) - 600 kPa (6 Bar)
Stopcock ...............15 mm BSP from rising main
1.4 Sound Levels
A-weighted sound pressure level is below 70dB.
All weights and dimensions are approximate and are for guidance only.
Section 1 –Machine Specification

5
Section 2 –Installation
Operator’s Manual
Section 2 –Installation
Important! It is essential that any other personnel
responsible for installing and servicing your machine
understand the following:
1. The installation and commissioning of your machine
should only be carried out by a trained and authorised
service engineer.
2. All water and electrical services must be correctly and
safely connected in compliance with national and local
regulations.
3. All covers must be replaced securely and the machine
left in a safe condition.
2.1 Siting your Machine
1. Your machine is suitable for indoor use only. We
recommend that it be situated in an area with an
ambient temperature not below 10ºC and not
exceeding 30ºC. Your machine should be located near
services as detailed in section 1.
2. It must also not be sited in an area where a water jet
could be used.
3. Prior to placing your machine in its final location,
ensure that there is sufficient access space available
via passageways, stairs, lifts, etc.

6
Section 2 –Installation
COTI
4. Ensure that access to the machine is restricted to
personnel who have knowledge and practical
experience of the appliance, in particular as far as
safety and hygiene are concerned.
5. To ensure adequate ventilation, 100 - 150 mm (4 - 6
inches) clearance must be allowed between the back
of the cabinet and the wall.
6. Remove all transit packing, installation kit and box
containing the cup turret tubes from the machine.
Check for visual signs of damage which may have
occurred during transit. If your machine is damaged or
any parts are missing you must contact the supplier
immediately.
7. Level your machine by adjusting the feet.
8. Ensure that the door opens and closes easily.
2.2 Connecting the Water Supply
1. Your machine should be situated within 1 metre of a
drinking water supply from a rising main, terminating
with a stop-tap with 15mm outlet pipe.
N.B. The water supply should comply with national and
regional regulations. (e.g. in the U.K. the Statutory
Instrument No.1147 - “Water, England and Wales” and
The Water Supply (Water Quality) Regulations 1989.
Dynamic water pressure at the stop-tap must be within
the limits 200 kPa - 600 kPa (2 - 6 Bar).

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Section 2 –Installation
Operator’s Manual
2. Connect the flexi-hose (supplied with your machine) to
the water supply. Flush the system thoroughly before
connecting to the machine.
N.B. Always use the new flexi-hose as supplied with
the machine when connecting your machine to the
water supply. Never re-use a flexi-hose.
3. Ensure that the seal is correctly fitted. Ensure that all
water supply fittings are tight.
4. Turn on the water supply at the stop tap and check for
leaks.
2.3 Connecting the Electrical Supply
Safety First! Your machine must be earthed. The
electrical safety of this appliance can only be
guaranteed if it is correctly and efficiently earthed, in
compliance with National and European regulations on
electrical safety. Always ensure that the earthing is
efficient. If you have any doubts, contact a qualified
technician to check the system. On no account should
it be earthed only to the water supply pipe.
The manufacturer declines all liability for damage
resulting from a system which has not been earthed.
On no account should it be earthed only to the water
supply pipe.
The appliance must be connected to mains protected
by a certified safety switch (double pole) with a
capacity appropriate for the application and in

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Section 2 –Installation
COTI
compliance with National and European regulations on
electrical safety.
The appliance must be connected to a 220 - 230V
50/60Hz 13amp fused switched socket outlet, installed
to the latest edition of the IEE regulations, using a 3
pin BS approved 13 amp fused plug for UK and in
compliance with National and European regulations on
electrical safety in other countries
Important! If the mains lead becomes damaged in any
way it must be replaced by a lead available from the
manufacturer.
Important! If any internal fuses become damaged or
fail in any way they must be replaced by a special fuse
available from the manufacturer quoting the
information written on the label adjacent to the
relevant fuse-holder.
2.4 Commissioning Procedure
A trained installation engineer must carry out the following
procedure before your machine is used for the first time.
Ensure that the electrical and water services to the machine
are connected correctly. Check for leaks in the water supply.
1. Open the door of your machine.
2. Ensure that the waste bucket is fitted correctly. Clip
the level probe and overflow pipes to the rim of the
bucket.

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Section 2 –Installation
Operator’s Manual
3. Cup Turret. Unbox the cup tubes and lid and fit in
place then fill with the correct size cups for the cup
catcher fitted to your machine. Allow the cups to drop
into the tubes directly from the packaging. DO NOT
touch the cups with your hands.
Important! Do not fill the tube directly above the cup
dispense position. Allow the cup turret motor to rotate
a full tube to the cup dispense position. Rotating the
cup turret by hand will damage the mechanism.
Note! If you are using paper cups, first inspect each
sleeve for damage to the cup rims. Damaged cups
must not be used.
4. The cup turret mechanism will index the first available
cups to the dispense position. Fill the remaining empty
cup stack with cups and replace the lid.
5. Press the Cup Test button [7], on
the Service Keypad and ensure that
a cup is ejected cleanly from the cup
drop unit.
6. All Models: The water inlet valve will open and the
heater tank will start to fill. Ensure that no water
overflows from the heater tank overflow pipe into the
waste bucket. Check the system for leaks.

10
Section 2 –Installation
COTI
Note! The machine has a safety feature which will
allow the heater tank to fill for a maximum of two
minutes. If after power-up the heater tank has not
filled within this time, the mains power supply should
be switched off and then on again to reset the heater
tank time-out.
Important! Should the machine fail to fill correctly or
leak, turn off the water and power to the machine
before investigating the fault.
7. All Models: Rotate soluble/fresh
brew ingredient canister outlets to
upright position. The bean canister
needs to have the outlet slide in the
closed position before removal.
Place the canister into the canister
filling station located on the door and fill canister with
the correct ingredient.
DO NOT place the canister on the floor or overfill with
ingredient.
Refit canister into machine ensuring that it is returned
to the correct position. Remember to open the
canister outlet slide once the canister is in position.
8. If fitted, check that the coin
mechanism operates correctly. Fill
the coin tubes. Ensure coin return
mechanism functions correctly.

11
Section 2 –Installation
Operator’s Manual
9. On Espresso models carry out a full CoEx clean once
the machine has reached operating temperature.
10.Operate the machine through its complete range of
selections to ensure that each vend is correctly
dispensed. Close the cabinet door. Ensure that the
machine is left in a clean and safe condition.
2.5 Further instructions relating to the safe operation and
maintenance of this machine are provided in the
following sections.
2.6 Warranty Card
Please complete and return the warranty card that comes
with the machine. Use the card to note any problems you
encountered during installation, your feedback helps us to
improve our products and services. Return the warranty card,
whether problems were encountered or not.

12
Section 3 –How to Vend a Drink
COTI
Section 3 - How to Vend a Drink
The following example describes how to vend a Tea selection from a machine set to free vend.
If the machine has not been used for 3 minutes it will display the standby screen shown below.
3.1 Selecting a drink from the touch screen menu
Touch the screen to view the drink selection menu then press the selection required or Next
page to view more selections.

13
Section 3 –How to Vend a Drink
Operator’s Manual
3.2 Adding Milk/Sugar
If Tea is selected the touch screen will show the screen below. From this screen you can adjust
the drink strength and add milk and/or sugar by touching the screen to highlight your choice.
e.g. regular, no milk or sugar e.g. extra shot, regular milk and sugar
3.3 Vending a Drink
Once you have selected the drink of your choice press Make my drink on the screen.
As your drink is being prepared a progress spinner is
displayed.
Whilst your drink is being prepared your My Code number is
displayed. The number can be used on your next visit.

14
Section 3 –How to Vend a Drink
COTI
When your drink has been dispensed the machine will
double beep and the screen opposite will be displayed.
When the drink is removed from the machine the
Selection Menu is displayed, see Section 3.1. If the
machine is then not used for a pre-determined time the
Standby screen is displayed.
3.4 Selecting a drink using My Code
From the standby screen touch the My Code icon and the screen below is shown.
Add your code number and touch Make my drink to
display the Selection menu, refer to above to Section 3.1.

15
Section 4 –Cleaning and Re-filling Procedures
Operator’s Manual
Section 4 - Cleaning and Re-filling Procedures
The quality of drinks produced by your machine can only be maintained if it is cleaned regularly
following the schedule outlined. You will need to have the following available:
•Bactericidal Cleaner
•De-Staining Agent (as required)
•CoEx Cleaning Tablets (as required)
•Cleaning Cloths
•Paper Towels
•Small Brush
•Two Large Buckets
•Disposable Gloves (to be worn throughout these procedures)
4.1 Bactericidal Cleaner
This can either be a liquid or powder agent which should be dissolved in water in accordance
with the instructions on the product packaging. The solution should be used for cleaning
machine components and wiping surfaces during the cleaning operation.
4.2 De-Staining Agent
This is a liquid or powder agent which should be dissolved in water and diluted in accordance
with the manufacturer’s instructions. The solution can be used on heavily soiled or stained
components such as buckets and drip trays. Items or surfaces cleaned with this solution must be
rinsed in clean water to remove traces of the cleaning agent.
4.3 Liquid Destainer - Brewer Units
Crane Merchandising Systems recommends that a liquid de-staining product is used for cleaning
the brewer units fitted to fresh brew machines. The product must be used in accordance with
the manufacturer’s instructions, following all health and safety guidelines.
4.4 CoEx Cleaning Tablets –CoEx Brewer Units
Crane Merchandising Systems recommends that the correct cleaning tablets are used for
cleaning the CoEx brewer. The product must be used in accordance with the manufacturer’s
instructions following all health and safety guidelines.

16
Section 4 –Cleaning and Re-filling Procedures
COTI
4.5 Daily Cleaning & Filling Procedure
Important: It is necessary to carry out the cleaning and maintenance procedure outlined on the
following pages on a daily basis.
4.5.1 Ingredient Canisters - Removal and Cleaning
1. Rotate canister outlets to upright position. Remove the
ingredient canisters. DO NOT place them on the floor.
2. With a clean, damp sanitised cloth wipe the exterior of
the canisters. Ensure canister outlets are dried
thoroughly after cleaning.
4.5.2 Mixing and Steam Extraction System
1. Remove the dispense pipe from the mixing bowl. Rotate
the steam trap to clear the extract housing and remove
from the mixing system.
2. Remove the mixing system by turning the green locking
lever to the left and pull the mixing system away from
the back plate.
3. Pull off the impeller and the rubber seal.
4. Clean all of the mixing system parts, including the steam
traps, mixing bowls and dispense pipes thoroughly in the
diluted bactericidal cleaner solution. Rinse all components
with clean water and dry thoroughly.
5. Remove the extract tray from the machine. Using a dry
brush, clean the area under the extract tray.
6. Clean the extract tray. Dry and refit to the machine.
Wipe the canister shelf and the upper interior of the
machine with a clean, damp sanitised cloth.

17
Section 4 –Cleaning and Re-filling Procedures
Operator’s Manual
7.
8.
9. Line up the mixing system to the base unit ensuring that
the green lever is turned to the left. Press the mixing
system home on to the base unit and press and turn the
green locking mechanism to the right to lock in place.
Ensure the mixing system is locked securely in position.
10. Refit the steam traps to the mixing systems ensuring
that the outlet lines up with the extract housing.
11. Press the securing tabs on each side of the dispense
block and slide the block off the dispense head.
Clean thoroughly in the diluted bactericidal cleaner
solution.
12. Rinse the dispense block with clean water and dry
thoroughly before refitting to the machine.
13. Ensure the dispense pipes are refitted to their correct
outlet position on the dispense block (see Section 8 -
Dispense Pipe Lengths for details).
4.5.3a Oltre Brewer Cleaning Procedure
Daily Cleaning Procedure
Important: Cleaning and maintenance must be completed daily.
Fill a cleaning bucket with hot water and dilute the bactericidal cleaner in accordance with
the manufacturer’s instructions.
Open the door of the machine.
The brewer will always return to its fully open position at the end of the vend cycle. In the
unlikely event that the brewer chamber is closed: -
Press ‘2’ on the service keypad, the brewer will start to move and will stop at the open
position. Disassemble the brewer as illustrated:
The impeller has a mark on the front face and a
corresponding pip on the reverse. Line these marks up
with the flat on the motor shaft and click the impeller
onto the shaft.
Refit the mixing system. Push the rubber seal onto the
motor shaft and ensure it is pushed fully home into
the recess in the base.

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Section 4 –Cleaning and Re-filling Procedures
COTI
Clean the Oltre brewer chassis and mounting area.
Clean all of the Oltre brewer components.
Rinse all components with clean water, dry then refit to machine.
Weekly Cleaning Procedure
Important: Cleaning and maintenance outlined on the following pages must be carried out
on a weekly basis.
Check that the Oltre brewer(s) are in an open position, if not then press ‘2’ on the service
keypad, the brewer will move and will stop at the open position
Remove the brewer chamber & filter belt assembly, then remove the belt. Clean all
components with the recommended mix of de-staining solution; soak for 5 to 10 minutes.
Rinse all parts thoroughly in clean water & re-assemble into the machine.
Press the service keypad Brewer Clean button (4) and the machine will flush the brewer.
Empty the brewer waste container. Wash the waste container thoroughly.
N.B. If the feature has been turned on when the brewer waste container is emptied the
waste counter must be reset. To reset the waste counter press button 12 on the
service keypad, two audible bleeps confirm that the counter has been reset to zero.