Crestron SR Owner's manual

CCS-UC-300
Crestron SR Next Generation Room System
for Skype®for Business
Supplemental Guide
Crestron Electronics, Inc.

Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive,
non-transferable Software Development Tools License Agreement. Crestron product operating system software is licensed to Crestron
dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these Agreements can be found on the Crestron
website at www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, please visit www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Fusion, Crestron Studio, Crestron Toolbox, DM, Smart Graphics, and VT Pro-e are either trademarks or
registered trademarks of Crestron Electronics, Inc., in the United States and/or other countries. HDMI is either a trademark or registered
trademark of HDMI Licensing LLC in the United States and/or other countries. Logitech is either a trademark or registered trademark of
Logitech in the United States and/or other countries. Microsoft, Microsoft Surface, Outlook, Skype, and Windows are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and
trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims
any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2017 Crestron Electronics, Inc.

Supplemental Guide – DOC. 7961A Contents •i
Contents
Introduction 1
Requirements 1
Installer .......................................................................................................................... 1
System Administrator .................................................................................................... 2
Assemble the Enclosure 3
What Is Included in the Box ........................................................................................... 3
Additional Required Equipment ..................................................................................... 3
Procedure...................................................................................................................... 3
Setup 18
Skype for Business ...................................................................................................... 18
Initial Setup ........................................................................................................... 18
Change Settings ................................................................................................... 23
Additional Setup .......................................................................................................... 23
System.................................................................................................................. 25
Hardware Status ................................................................................................... 26
USB Camera......................................................................................................... 27
Smart Graphics..................................................................................................... 28
IP Table................................................................................................................. 29
Diagnostics ........................................................................................................... 31
Advanced.............................................................................................................. 32
Return to Skype for Business ...................................................................................... 32
Operation 33
Common Controls ....................................................................................................... 33
Join a Meeting ............................................................................................................. 35
Participants ........................................................................................................... 38
Conversation......................................................................................................... 42
Content................................................................................................................. 43
Start a New Meeting.................................................................................................... 44
Participants ........................................................................................................... 47
Conversation......................................................................................................... 51
Content................................................................................................................. 52
Dial Pad ................................................................................................................ 53
Make a Phone Call or Conference Call ........................................................................ 54
Make a Phone Call ................................................................................................ 55
Create a Conference Call ...................................................................................... 56
Present to the Skype for Business Room .................................................................... 58

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Invite the Skype for Business Room to a Meeting (Schedule the Room) ...................... 58
Reserve from Skype for Business Program ........................................................... 58
Reserve from Microsoft Outlook ............................................................................ 58
Additional Resources 60
Planning for Skype Room Systems.............................................................................. 60
Configuration and Deployment Guide .......................................................................... 60
Training for Skype Room System................................................................................. 60
Additional Help ............................................................................................................ 60
Sample Crestron Fusion Room Utilization Report 61

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CCS-UC-300: Crestron SR Next
Generation Room System for Skype
for Business
Introduction
The Crestron SR Next Generation Room System for Skype for Business (CCS-UC-300)
delivers a powerful, professional solution for knowledge workers who want the Skype for
Business experience in small to midsize meeting rooms and conference rooms.
The CCS-UC-300 consists of an enclosure (CCS-UC-CODEC-TS-300) that is secured to a
mounting surface such as a table, and an “engine” (CCS-UC-CODEC-ENGINE) that mounts
under the mounting surface.
This supplemental guide discusses the requirements, setup instructions, and operating
instructions for the CCS-UC-300 in a variety of environments and applications. For more
information on installing the engine, refer to CCS-UC-300 DO Guide (Doc. 7960) at
www.crestron.com/manuals.
Requirements
This document is written for installers setting up a Crestron SR system and Skype for
Business system administrators.
Installer
The installer should have the following knowledge and skills:
•Crestron technology
•Basic networking
•Basic AV
•Crestron Fusion®software
•Crestron Remote Control
•Crestron Studio®, VT Pro-e®, SIMPL, and Crestron Toolbox™ software
programming tools

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System Administrator
The system administrator should have the following knowledge and skills:
•Skype for Business Endpoint
•Skype for Business Server
•Microsoft®Exchange on-premises
•Office 365®software cloud services
•Windows®10 operating system troubleshooting

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Assemble the Enclosure
The CCS-UC-CODEC-TS-300 is a custom enclosure containing a Microsoft Surface®Pro 4
computer. Before installing the Surface Pro 4 computer into the enclosure, please make
sure it is imaged with the proper Windows IOT license and the Microsoft Skype Room
System software. This is not provided by Crestron, but it is provided by the supplier of the
Surface Pro4 device.
What Is Included in the Box
•Crestron SR dock enclosure
•Package of screws
•Plastic cable exit cover
•Two rubber feet
•Tie wraps
•Magnetic screwdriver
Additional Required Equipment
An antistatic mat should be used for proper grounding and to protect the enclosure’s
surface.
Procedure
1. Place the box containing the enclosure on the antistatic mat.
Place the Box On the Antistatic Mat

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2. Remove the enclosure from the box and place it on the antistatic mat.
NOTE: Make sure to hold the cables, which are located outside the plastic, when
removing the enclosure from the box.
Remove the Enclosure from the Box.
3. Place the enclosure right-side-up on antistatic mat and remove the packing
materials surrounding the enclosure.
NOTE: Leave the protective plastic strips on the enclosure’s front bezel to prevent
scratches during assembly.
Remove Packing Materials (L), Leave Protective Strips (R)

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4. Place the front of the enclosure face down on the antistatic mat, and remove the
two screws on the base of the enclosure.
Remove Screws from the Enclosure’s Base
5. Remove the enclosure’s rear cover.
Remove the Rear Cover

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6. Remove the cables (one at a time) through the hole in the base, allowing them to be
moved to the rear of the housing assembly.
Remove the Cables
7. Slide the base of the unit away from the exposed boards to expose the heat
spreader and the PCB boards.
Slide the Base of the Unit Away to Expose the Heat Spreader

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The enclosure is separated into three components.
•Front bezel
•Rear cover
•Base
Enclosure Components
8. On the front bezel, remove the four screws that secure the heat spreader.
Remove the Screws Securing the Heat Spreader
CAUTION: Cables might cover the screw head in the upper-left corner. Gently
move the cables aside to expose the screw head.
Rear cover
Front bezel
Base

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Move the Cable Aside to Expose Screw Head
9. Remove the heat spreader to expose the rear of the front bezel.
Rear of the Front Bezel (Heat Spreader Removed)

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10. Remove the Surface Pro4 from its retail packaging and remove all plastic.
Remove Surface Pro 4 from Packaging
NOTE: This Surface Pro 4 is provided by a distributor. Before installing the Surface
Pro 4 in the enclosure, make sure it is imaged with the Windows 10 IOT license and
has the Skype Room software installed per Microsoft’s direction.
NOTE: The Surface Pro 4’s power supply and pen are not required for installation
or operation.

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11. Place the Surface Pro 4, face down, into the rear of the front bezel. The Microsoft
logo should be at the top of the bezel as shown below. The Surface Pro 4 fits easily
and should not be forced.
Place Surface Pro 4 in Front Bezel
12. Connect the three cables at the top of the bezel as shown below.
Connect Cables to the Surface Pro 4

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13. Reinstall the heat spreader that was removed in step 9. Ensure that the cables in
the upper-left corner are not caught beneath the heat spreader.
Reinstall the Heat Spreader
14. Slide the base on to the bezel.
Slide the Base On to the Bezel

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For proper assembly, the cable retention metal plate must go under the plastic
piece.
Place Metal Plate Under Plastic Piece
15. Open the included bag of screws and lay them out on the antistatic mat. There are
10 large silver screws, 4 small silver screws, and 4 medium black screws.
Open the Bag of Screws

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16. Install four large silver screws at the base of the enclosure.
NOTE: Use the proper head screwdriver to prevent stripping.
Install Screws at the Base of the Enclosure
17. Install two large silver screws at the bottom of the enclosure’s base.
NOTE: Use the proper head screwdriver to prevent stripping.
Install Screws at the Base of the Enclosure

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18. Install two small screws in the base.
NOTE: Use the proper head screwdriver to prevent stripping.
Install Small Screws in the Base
19. Insert the cables into the grommet, one cable at a time.
Insert Cables into the Grommet

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20. Install a tie wrap (included) around the four cables and tie it closed. The tie wrap
should go through the metal guide and once the tie wrap is closed, all the cables
should rest against the metal bar.
Wrap the Cables
21. Attach and secure the rear cover to the enclosure. The rear cover goes into the
enclosure with the cutout at the top. If the enclosure is to be used with the
TS-SMK, leave the cables where they are.
Attach and Secure the Rear Cover

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22. Press the rear cover flush with the enclosure, and reinstall the two screws removed
in step 4.
Reinstall the Two Screws
23. Install the rubber feet over the screws installed in step 17.
Install Rubber Feet