Crestron MPC-M10 How to use

Crestron MPC-M10/20/25
MPC Media Presentation Controller™
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Industry Canada (IC) Compliance Statement
As of the date of manufacture, the MPC-M10/2/25 has been tested and found to comply with specifications for
CE marking and standards per EMC and Radiocommunications Compliance Labelling.
All brand names, product names and trademarks are the property of their respective owners.
©2010 Crestron Electronics, Inc.

Crestron MPC-M10/20/25 Media Presentation Controller
Contents
MPC Media Presentation Controller™: MPC-M10/20/25 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Applications.................................................................................................................4
Specifications ..............................................................................................................6
Physical Description....................................................................................................8
Setup ........................................................................................................................................15
Network Wiring.........................................................................................................15
Identity Code .............................................................................................................15
Supplied Hardware ....................................................................................................16
Installation.................................................................................................................16
Hardware Hookup ..................................................................................................... 19
Programming Software............................................................................................................22
Earliest Version Software Requirements for the PC .................................................22
Programming with Crestron SystemBuilder.............................................................. 22
Programming with SIMPL Windows ........................................................................22
Pushbutton Programming ..........................................................................................23
Example Program ......................................................................................................24
Uploading and Upgrading........................................................................................................ 25
Establishing Communication..................................................................................... 25
Programs and Firmware ............................................................................................ 26
Problem Solving ......................................................................................................................27
Troubleshooting......................................................................................................... 27
System Monitor .........................................................................................................28
Check Network Wiring..............................................................................................29
Reference Documents................................................................................................30
Further Inquiries ........................................................................................................ 30
Future Updates .......................................................................................................... 30
Software License Agreement................................................................................................... 31
Return and Warranty Policies ..................................................................................................33
Merchandise Returns / Repair Service ...................................................................... 33
CRESTRON Limited Warranty.................................................................................33
Operations & Installation Guide – DOC. 6701C Contents •i

Crestron MPC-M10/20/25 Media Presentation Controller
MPC Media Presentation
Controller™: MPC-M10/20/25
Introduction
Creston®MPC Media Presentation Controller™ is a family of 2-Series control
systems designed for installation in a wall or podium, delivering the industry’s best
multimedia room control technology in a convenient, space saving design. For
simplicity within this guide, these control systems are referred to as MPC-M10/20/25
except where noted.
Perfect for classrooms, meeting rooms, lecture halls and training facilities, the
MPC-M10/20/25 provides a fully programmable user interface featuring an attractive
and intuitive layout of pushbuttons and customizable backlit labeling, volume
control, 5-way directional navigation pad (MPC-M20 and MPC-M25 only) and
wireless remote capability.
Available in black or white, the MPC-M10/20/25 is constructed to handle the rigors
of everyday use in a corporate or educational environment. An assortment of
programmable control ports provides connectivity for audio, video and lighting
equipment. The onboard e-Control®Web server provides for complete integration as
part of a facility-wide managed control network.
Features and Functions
• Wall mount 2-Series control system
• Programmable buttons with LED feedback1
• Customizable backlit button labels
• 5-way navigation pad (MPC-M20 and MPC-M25 only)
• Volume control knob and LED bar graph
• Built-in IR receiver and light sensor
• RS-232, IR, four inputs and two relay control ports2
• Cresnet®and 10/100 Ethernet
• e-Control Web server
• RoomView®and SNMP support
• SSL (Secure Sockets Layer) network protection
• Setup via Crestron SystemBuilder™ software
• Rugged construction
• 3-gang wall mountable
• Includes external Cresnet power supply
1. 10 buttons on MPC-M10, 15 buttons on MPC-M20 and MPC-M25.
2. Two RS-232, two IR ports and six relay ports on MPC-M25.
Operations & Installation Guide – DOC. 6701C Media Presentation Controller: MPC-M10/20/25 •1

Media Presentation Controller Crestron MPC-M10/20/25
Control…Simplified
The MPC-M10/20/25 is engineered to be easy to integrate and use, yet versatile
enough to suit each application perfectly. Its “hard key” buttons (10 on the
MPC-M10, 15 on the MPC-M20 and MPC-M25) can be freely programmed for
system power, input source selection, transport control, lighting presets and any
other functions. Custom backlit labeling of the buttons is facilitated using an
assortment of pre-printed labels or Crestron Engraver software. The 5-way
directional navigation pad (MPC-M20 and MPC-M25 only) enables full control of
DVD players, displays and other devices that utilize an onscreen menu. Adjusting
audio volume and other parameters is enabled using the continuous turn control knob
and LED bar graph.
Configuring a complete MPC media presentation control solution is simplified using
Crestron SystemBuilder™ software, allowing limitless programmability from the
award-winning platform that is familiar to every Crestron dealer. The MPC Wizard
included in SystemBuilder enables set up of a full-featured presentation system
complete with lighting control and RoomView®remote management without
requiring any programming. Uploading and updating a facility full of MPC systems
is managed easily over the network or individually via the front panel USB port.
Wireless Remote
A range of options is available for adding wireless remote control to the MPC
system. Its built-in IR receiver allows use of any Crestron IR wireless touchpanel or
handheld remote without requiring a separate receiver or gateway. For greater range
and freedom of movement, MPC also supports Crestron’s full line of RF wireless
and Wi-Fi based products.
Wired Expansion
Adding a second control panel or just adding a few more buttons is easy using the
MP-B10 and MP-B20 Media Presentation Button Panels (sold separately). Of
course, with Cresnet®and Ethernet built in, the MPC-M10/20/25 works seamlessly
with Crestron’s entire line of keypads and touchpanels, lighting dimmers and shade
controllers, signal processors and switchers and much more.
Built-in Control Ports
Through its onboard control ports, the MPC-M10/20/25 interfaces directly with the
video display or projector, DVD player or TV receiver, projection screen, lift,
occupancy sensor and other devices in the room. In addition to Cresnet and high-
speed Ethernet, there is a bidirectional RS-232 COM port (two on the MPC-M25), an
IR/serial port (two on the MPC-M25), two relays (six on the MPC-M25) and four
input ports right on the rear panel.
Audio and Video Control
The MPC-M10/20/25 is ideal for small room systems utilizing a single display
device with computers and other sources connected directly to it. But like any
2-Series control system, MPC is fully scalable to suit larger applications with several
program sources, microphones or even multiple displays. Simply add a C2N-VEQ4
module (sold separately) to enable four channels of audio volume and EQ control. Or
use any of Crestron’s QuickMedia®wall plate and FlipTop interfaces, switchers and
receivers for a total signal routing, processing and amplification solution.
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Crestron MPC-M10/20/25 Media Presentation Controller
Ethernet and e-Control®2
Built-in 10/100 Ethernet facilitates secure high-speed network connectivity, enabling
extensive capabilities for remote system maintenance and control and providing an
interface to other Crestron control systems. The onboard Web server provides the
foundation for Crestron’s exclusive e-Control2 XPanel technology, providing secure
IP-based remote control. SSL encryption prevents hackers from breaching the system
and accessing its controls.
RoomView®and SNMP
The MPC-M10/20/25 communicates directly with Crestron’s exclusive RoomView
help desk software, the industry’s most comprehensive facility-wide solution for
remote monitoring and asset management. Built-in SNMP support also enables
integration with third-party network management software, allowing full control and
monitoring from the IT help desk or NOC in a format that is familiar to IT personnel.
Cresnet®Slave Mode
Selectable Cresnet Slave Mode enables the MPC-M10/20/25 to become a Cresnet
keypad controller and expansion module as part of a larger Crestron system,
providing a deluxe user interface with local control ports built in for interfacing to
nearby devices.
Ambient Light Sensor
The MPC-M10/20/25’s built-in light sensor has a range of uses, from controlling its
own backlight intensity to providing ambient lighting level data to a central building
management system.
Operations & Installation Guide – DOC. 6701C Media Presentation Controller: MPC-M10/20/25 •3

Media Presentation Controller Crestron MPC-M10/20/25
Applications
The following diagrams show an MPC-M25 in an education and a business
application.
MPC-M25 in an Education Application
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Crestron MPC-M10/20/25 Media Presentation Controller
MPC-M25 in a Business Application
Operations & Installation Guide – DOC. 6701C Media Presentation Controller: MPC-M10/20/25 •5

Media Presentation Controller Crestron MPC-M10/20/25
Specifications
Specifications for the MPC-M10/20/25 are listed in the following table.
MPC-M10/20/25 Specifications
SPECIFICATION DETAILS
Processor
CPU 32-bit Freescale ColdFire®Microprocessor
Memory
SDRAM 32 MB
NVRAM 256 KB
Flash 8 MB
Operating System Real-time, preemptive multi-
threaded/multitasking kernel; FAT32 file
system with long names; supports SIMPL™
Windows®and SIMPL+®.
Ethernet 10/100BASE-T, auto-negotiating, full/half
duplex, static IP or DHCP, DNS, SSL,
TCP/IP, UDP/IP, CIP, SMTP, SNMP, built-
in Web server and e-mail client; supports
Crestron e-Control2 XPanel and RoomView
applications.
IR Receiver
Reception Frequency 36 to 38 kHz IR
Formats Crestron format, RC5
Range Up to 50 feet (15 meters) line of sight
typical, dependent upon angle,
obstructions, IR interference and IR remote
signal strength
Power Requirements
Cresnet Power Usage 9 W (0.21 A @ 24 VDC)
PW-2407RU power supply included
Available Cresnet Power 9 W using included power supply
Default Net ID 02
Minimum 2-Series Control
System Update File1, 2
Version 4.000.0254 or later
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 17 BTU/Hr
Enclosure
Faceplate Metal, black or white matte powder coat
finish with polycarbonate label overlay
Chassis Injection-molded plastic with steel mounting
plate
Mounting Requires 3-gang plaster ring or electrical
box, ≥2.5 in (6.4 cm) deep recommended
(Continued on following page)
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Crestron MPC-M10/20/25 Media Presentation Controller
MPC-M10/20/25 Specifications (Continued)
SPECIFICATION DETAILS
Dimensions
Height 4.50 in (114 mm)
Width 6.70 in (170 mm)
Depth 2.23 in (57 mm)
Weight 1.33 lbs (0.61 kg)
Available Models
MPC-M10-B-T MPC Media Presentation Controller™,
black textured (with 10 buttons)
MPC-M10-W-T MPC Media Presentation Controller™,
white textured (with 10 buttons)
MPC-M20-B-T MPC Media Presentation Controller™,
black textured (with 15 buttons and
5-way navigation pad)
MPC-M20-W-T MPC Media Presentation Controller™,
white textured (with 15 buttons and
5-way navigation pad)
MPC-M25-B-T MPC Media Presentation Controller™,
black textured (with 15 buttons, 5-way
navigation pad and additional ports)
MPC-M25-W-T MPC Media Presentation Controller™,
white textured (with 15 buttons, 5-way
navigation pad and additional ports)
Included Accessories
PW-2407RU 18 W Cresnet Power Supply
Available Accessories
C2N-MNETGW infiNET Gateway
C2N-VEQ4 4-Channel Volume/EQ Module
CLS-C6(M)(RF) ILux Integrated Lighting System
CLW-DIM Series Wall Mount Dimmers
CLW-DIM1RF infiNET Dimmer
CLW-SW Series Wall Mount Switches
CLW-SW1RF infiNET Switch
CNSP-XX Custom Serial Interface Cable
IRP2 IR Probe
MP-B10 10 Button Panel with Volume Control
MP-B20 15 Button Panel with Volume Control
MP/MPC/IPAC_FRONT_LABEL-
(BLANK, ENGRAVED)-B-T
Set of custom engravable backlit labels,
white on black
MP/MPC/IPAC_FRONT_LABEL-
(BLANK, ENGRAVED)-W-T
Set of custom engravable backlit labels,
black on white
1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following
these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Operations & Installation Guide – DOC. 6701C Media Presentation Controller: MPC-M10/20/25 •7

Media Presentation Controller Crestron MPC-M10/20/25
Physical Description
This section provides information on the connections, controls and indicators
available on your MPC-M10/20/25.
MPC-M10 Physical View (Front)
MPC-M10 Physical View (Rear)
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Crestron MPC-M10/20/25 Media Presentation Controller
MPC-M20 Physical View (Front)
MPC-M20 Physical View (Rear)
Operations & Installation Guide – DOC. 6701C Media Presentation Controller: MPC-M10/20/25 •9

Media Presentation Controller Crestron MPC-M10/20/25
MPC-M25 Physical View (Front)
MPC-M25 Physical View (Rear)
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Crestron MPC-M10/20/25 Media Presentation Controller
MPC-M10/20/25 Overall Dimensions (Front View of MPC-M25 Shown)
2
3
4
1
5
6
7
8
9
10
2
1
2
1
4.50 in
(114 mm)
6.70 in
(170 mm)
MPC-M10/20/25 Overall Dimensions (Rear and Side Views of MPC-M25 Shown)
12
0.95 in
(24 mm)
2.60 in
(66 mm)
1.90 in
(48 mm)
2.23 in
(57mm)
11 12
13 14 15 16 17
Operations & Installation Guide – DOC. 6701C Media Presentation Controller: MPC-M10/20/25 •11

Media Presentation Controller Crestron MPC-M10/20/25
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
1 FEEDBACK
INDICATORS1
Programmable red LEDs (one per hard key)
2 HARD KEYS1Programmable buttons with backlit label lot
3 LIGHT SENSOR
Photo sensor, programmable for auto-
dimming of front panel labeling and other
functions
4 IR RECEIVER Receives signals from IR transmitter.
5 BAR GRAPH
(1) Programmable red 5-segment LED bar
graph.
6 VOLUME (1) Programmable continuous turn rotary
encoder
7 COMPUTER
Pin 2 Pin 3
Pin 1 Pin 4
(1) USB Type B female (behind front cover);
USB 1.1 computer console port
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
8 SW-R (1) Recessed miniature pushbutton (behind
front cover) for software reset (restarts the
SIMPL program)
9 NAVIGATION PAD2
(5) Programmable pushbuttons for 4-way
directional navigation and “enter”
10 HW-R (1) Recessed miniature pushbutton for
hardware reset (reboots the processor)
11 NET
(2) Sets of (4) captive screw terminals;
Cresnet port and 24 VDC power input with
parallel pass-through;
Master/Slave selectable;
24: Power (24 VDC)
Y: Data
Z: Data
G: Ground
(Continued on following page)
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Crestron MPC-M10/20/25 Media Presentation Controller
Connectors, Controls & Indicators (Continued)
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
12 LAN
YELLOW
LED
GREEN
LED
PIN 1
PIN 8
(1) 8-wire RJ-45 with two LED indicators;
10/100BASE-T Ethernet port;
Green LED indicates link status;
Yellow LED indicates Ethernet activity.
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C
2 TX - 6 RC -
3 RC+ 7 N/C
4 N/C 8 N/C
13 COM
(5) Captive screw terminals;
Bidirectional RS-232 port
Up to 115.2 k baud;
Hardware and software handshaking support
PIN DESCRIPTION
1 TX
2 RX
3 Ground
4 RTS
5 CTS
14 COM 23
(3) Captive screw terminals;
Bidirectional RS-232 port
Up to 115.2 k baud;
Software handshaking support
PIN DESCRIPTION
1 TX
2 RX
3 Ground
15 RELAYS4
(3) Captive screw terminals comprising
normally open, isolated relays (with shared
common);
rated 1 A, 30 VAC/DC;
MOV arc suppression across contacts
PIN DESCRIPTION
1 1
2 Common
3 2
1
2
C
Each pair of inputs shares a common.
(Continued on following page)
Operations & Installation Guide – DOC. 6701C Media Presentation Controller: MPC-M10/20/25 •13

Media Presentation Controller Crestron MPC-M10/20/25
Connectors, Controls & Indicators (Continued)
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
16 IR5
(2) Captive screw terminals;
IR/Serial output port;
IR output up to 1.2 MHz;
1-way serial TTL/RS-232 (0-5 V)
up to 115.2 k baud.
PIN DESCRIPTION
1 Signal
2 Ground
17 INPUTS (1 – 4)
(5) Captive screw terminals comprising (4)
digital or analog input ports (referenced to
GND);
Digital input:
Rated for 0-24 VDC
Input impedance 20 kΩ
Logic threshold 1.25 VDC
Analog input:
Rated for 0-10 VDC
Protected to 24 VDC maximum
Input impedance 20 kΩ
Programmable 5 V, 2 kΩpull-up resistor per
pin
PIN DESCRIPTION
1 1
2 2
3 3
4 4
5 Ground
1. Ten on MPC-M10, 15 on MPC-M20 and MPC-M25.
2. MPC-M20 and MPC-M25 only.
3. MPC-M25 only.
4. MPC-M10 and MPC-M20 have two RELAY ports, MPC-M25 has six RELAY ports.
5. MPC-M10 and MPC-M20 have one IR port, MPC-M25 has two IR ports.
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Crestron MPC-M10/20/25 Media Presentation Controller
Setup
Network Wiring
When wiring the Cresnet and Ethernet network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system (www.crestron.com/calculators).
Cresnet For networks with 20 or more devices, use a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality.
For more details, refer to “Check Network Wiring” which starts on page 29.
Ethernet The MPC-M10/20/25 can also use high-speed Ethernet for communications between
the device and a control system, computer, digital media server and other IP-based
devices.
For information on connecting Ethernet devices in a Crestron system, refer to the
latest version of the Crestron e-ControlReference Guide (Doc. 6052), which is
available for download from the Crestron website (www.crestron.com/manuals).
Identity Code
Net ID The Net ID of the MPC-M10/20/25 has been factory set to 02. This Net ID is defined
as the “Master” control system. The Net IDs of multiple MPC-M10/20/25 devices in
the same system must be unique; this means there will be a master/slave relationship
between units (only the Net ID of the master will be left at 02). Net IDs are changed
from a personal computer (PC) via Crestron Toolbox™ (refer to “Establishing
Communication” which starts on page 25).
When setting the Net ID, consider the following:
• The Net ID of each unit must match an ID code specified in the SIMPL™
Windows program.
• Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
IP ID The IP ID is set within the MPC-M10/20/25’s table using Crestron Toolbox. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple MPC-M10/20/25 devices in the same system must be unique.
When setting the IP ID, consider the following:
• The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.
• Each device using IP to communicate with a control system must have a
unique IP ID.
Operations & Installation Guide – DOC. 6701C Media Presentation Controller: MPC-M10/20/25 •15

Media Presentation Controller Crestron MPC-M10/20/25
Supplied Hardware
The hardware supplied with the MPC-M10/20/25 is listed in the following table.
Supplied Hardware for the MPC-M10/20/25
DESCRIPTION PART NUMBER QUANTITY
Mounting Plate with Ground Wire 4506280 1
Button Identification Labels, Sources, 100 4509400 1
Button Identification Labels, Actions, 100 4509402 1
Screws, 06-32 x 3/4”, Combo Head 2009211 4
Screws, 04-40 x 1/4”, Pan, Phil 2007156 2
Screws, 04-40 x 1/2”, Btn Head 2021395 4
Prod Tool, 1/16” Allen Wrench, L-Key 2022867 1
Installation
The following tools are required for installation of an MPC-M10/20/25:
• Standard 3-gang electrical box (not included)
• Philips screwdriver
• 1/16” Allen wrench (included)
After the wiring has been installed and verified, use the following procedure to
install the MPC-M10/20/25 in a standard, 3-gang electrical box.
1. Turn system power OFF.
2. Use the four included 06-32 x3/4” screws to attach the mounting plate to the
electrical box.
16 •Media Presentation Controller: MPC-M10/20/25 Operations & Installation Guide – DOC. 6701C