Crestron Isys TPS-4500 User manual

Crestron Isys™ TPS-4500 and TPS-4500L
12 Inch Tilt and Lectern Touchpanels
Operations Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2003 Crestron Electronics, Inc.

Crestron TPS-4500 & TPS-4500L 12 Inch Tilt/Lectern Touchpanels
Contents
12 Inch Tilt/Lectern Touchpanels: TPS-4500 & TPS-4500L 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Specifications ..............................................................................................................2
Physical Description....................................................................................................4
Position Lock Buttons (TPS-4500 only)......................................................................7
Industry Compliance ...................................................................................................9
Setup ..........................................................................................................................................9
Network Wiring........................................................................................................... 9
Identity Code .............................................................................................................10
Configuring the Touchpanel......................................................................................10
Hardware Hookup ..................................................................................................... 15
Touchpanel Mounting Options for TPS-4500L......................................................... 19
Touchpanel Removal (TPS-4500L)........................................................................... 21
Recommended Cleaning............................................................................................21
Programming Software............................................................................................................22
Programming with the Crestron AppBuilder............................................................. 23
Programming with SIMPL Windows ........................................................................23
Programming with VisionTools®Pro-e.....................................................................27
Reserved Join Numbers............................................................................................. 28
MultiByte International Characters ...........................................................................31
Uploading and Upgrading........................................................................................................ 31
Communication Settings ...........................................................................................32
Uploading a SIMPL Windows Program.................................................................... 34
Uploading a VT Pro-e Project ................................................................................... 35
Firmware Upgrade..................................................................................................... 37
Problem Solving ......................................................................................................................39
Troubleshooting......................................................................................................... 39
Further Inquiries ........................................................................................................40
Future Updates .......................................................................................................... 40
Appendix A: RS-232 Protocol.................................................................................................41
Appendix B: Cutout Detail of Supplied Template.................................................................. 43
Appendix C: Configuring the RS-232 Port for Use................................................................44
Obtaining Communications.......................................................................................44
Configuration Options...............................................................................................44
RS-232 Port Configuration........................................................................................ 44
Software License Agreement................................................................................................... 46
Return and Warranty Policies .................................................................................................. 48
Merchandise Returns / Repair Service ...................................................................... 48
CRESTRON Limited Warranty.................................................................................48
Operations Guide - DOC. 5891A Contents •i

Crestron TPS-4500 & TPS-4500L 12 Inch Tilt/Lectern Touchpanels
12 Inch Tilt/Lectern Touchpanels:
TPS-4500 & TPS-4500L
Introduction
Features and Functions
The TPS-4500 and TPS-4500L series of touchpanels pack all the power and
performance of a Crestron Isys™ touchpanel in a stylish tilt or lectern/wall-mounted
model. These units are suitable for either tabletop mounting or a lectern/wall mount
in any Crestron®control system (herein referred to as the Cresnet®system) and are
perfect for the conference room or home theater.
The TPS-4500 and TPS-4500L (known collectively as the TPS-4500/L) are 12-inch
(30.5-cm) active matrix SVGA (800 x 600) touchpanels that accept an expansion
card that allows the touchpanel to display up to two separate composite video
sources.
The TPS-4500L is available with two different faceplate colors: black, or white. The
suffixes ‘B’ or ‘W’ respectively denotes color, i.e. TPS-4500LB is a lectern/wall-
mount touchpanel with a black faceplate. For simplicity within this guide, color
suffix is omitted. The TPS-4500 is black.
Featuring a 12-inch (30.5 cm) active matrix display, the TPS-4500/L uses the
65,536-color Isys engine that allows all graphics to be displayed with incredible
brightness and depth. The touchpanel operates in a 16-bit graphics mode (65,536
colors); palettes are not required. When displaying video sources with the optional
expansion card installed, the TPS-4500/L can display up to 262,144 colors.
TPS-4500/L Functional Summary
• 12" (30.5 cm) diagonal active matrix color display
• 800 x 600 native screen resolution
• 16 bit non-palette graphics, over 64,000 colors
• 4 Mb of Flash, expandable to 32 Mb with Crestron plug-in memory
modules & 8 Mb of DRAM memory
• Position lock feature provides durable support of panel at any angle of
inclination between 30 and 80 degrees (TPS-4500 only)
• Unique modular system allows addition of video display capabilities
simply by adding a video expansion card
(continued on next page)
Operations Guide - DOC. 5891A 12 Inch Tilt/Lectern Touchpanels: TPS-4500 & TPS-4500L •1

12 Inch Tilt/Lectern Touchpanels Crestron TPS-4500 & TPS-4500L
TPS-4500/L Functional Summary (continued)
• Displays one NTSC/PAL/S-video/composite video source with 256,000
colors with optional TPS-VID/L-1 expansion card
• Displays two NTSC/PAL/composite video (or one S-video source) with
256,000 colors with optional TPS-VID/L-2 expansion card
• Up to 4,000 digital and analog signal joins; Up to 999 serial signal joins
• Local RS-232 port for console control
• Pop-up sub panels to reduce memory requirements, providing optimal
speed and performance
• Multiple button, slider control, and icon configurations, including
multi-mode objects
• Fast graphics performance: imported photographs, drawings, and icons
• Support for downloadable fonts – proportional and non-proportional
• Forei
g
n lan
g
ua
g
e tex
t
Multiple graphics can be displayed on the TPS-4500/L without any shift in color
depth or quality. The touchpanel can support real-time video with the optional
TPS-VID-1/TPS-VIDL-1 or TPS-VID-2/TPS-VIDL-2 cards.
The purpose of the TPS-4500/L touchpanel is to replace large, complicated hard-
wired panels in either a Cresnet system or an RS-232 system with a series of simpler
screens each specific to the control problem at hand. Thus, a very large number of
functions can be made available to the user without the confusion associated with
hardware panels of that complexity. Icons, graphics, and text can dramatically
increase any user's comprehension of the control environment. Devices, functions,
and control zones are quickly organized and more easily accessed.
The TPS-4500/L has the ability to transmit touch coordinates when “RS-232 Port for
Touch Output” is selected. Currently Telestrator devices are supported on the
TPS-4500/L. Refer to the “RS-232 Menu” section of “Configuring the Touchpanel”
on page 13 and “Appendix C: Configuring the RS-232 Port for Use” on page 44 for
instructions on selecting this feature.
Specifications
The following provides a summary of specifications for the TPS-4500/L touchpanel.
Specifications for the TPS-4500/L Touchpanel
SPECIFICATION DETAILS
Power Requirements
(without cards)1
20 Watts (0.83 Amp @ 24 VDC)
Default Net ID 03
Timeout Adjustable from 0 to 120 minutes (Default = 15
min.)
Signal Join Maximums 4000 Digital and Analog, 999 Serial
Control System Update
Files2,3,4
2-Series Control System Version C2-2004.CUZ or later
CEN/CN-TVAV Version 51130V.UPZ or later5
CNMSX-AV/PRO Version 51125X.UPZ or later5
CNRACKX/-DP Version 51125W.UPZ or later5
(continued on next page)
2 •12 Inch Tilt/Lectern Touchpanels: TPS-4500 & TPS-4500L Operations Guide - DOC. 5891A

Crestron TPS-4500 & TPS-4500L 12 Inch Tilt/Lectern Touchpanels
Specifications for the TPS-4500/L Touchpanel (continued)
SPECIFICATION DETAILS
Control System Update
Files (continued) 2,3,4
ST-CP Version 4.00.49S.UPZ or later6
Touchpanel Firmware TPS.V.2.000.0.csf or later
Memory 4MB internal flash memory (upgradeable to
32MB), 8MB of DRAM7
Screen Dimensions 12”/30.1 cm diagonal
Screen Viewing Angles: Y Dir. (X=0o): +45o(from top), -55o(from bottom)
X Dir. (Y=0o): +60o(from right), -60o(from left)
Screen Resolution 800 x 600 pixels
Color 16 Bit non-palette graphics with color key video
window capability, 65,536 colors
Display Type Touch-sensitive active matrix color LCD
Enclosure TPS-4500L: Black metal enclosure with injection-
molded plastic faceplate in black or white.
TPS-4500: high impact, black molded plastic
enclosure
CPU 63MIPs Coldfire processor running Isys generation
firmware
Cresnet Via 4-pin Cresnet connector
RS-232 RJ-11 connector for console, telestrator, etc.
Default settings: 115200, 8 bit, parity none, stop
bit 1.
Operating Temperature
and Humidity
50º to 113º F (10º to 45º C),
10 to 90% Relative Humidity (non-condensing)
Dimensions and Weight TPS-4500L (with faceplate):
Height: 11.04 in (28.05 cm)
Width: 13.43 in (34.11 cm)
Depth: 2.70 in (6.85 cm)
Weight: 5.90 lbs (2.7 kg)
TPS-4500:
Height: 11.86 in (30.12 cm)
Width: 13.26 in (33.69 cm)
Depth: 11.17 in (28.36 cm)
Weight: 7.64 lbs (3.46 kg)
1 The individual power requirements for the expansion cards are:
TPS-VIDL-1: 7 Watts (0.29 Amps @ 24 VDC)
TPS-VIDL-2: 12 Watts (0.50 Amps @ 24 VDC)
TPS-VID-1: 7 Watts (0.29 Amps @ 24 VDC)
TPS-VID-2: 12 Watts (0.50 Amps @ 24 VDC)
2 The latest versions can be obtained from the Downloads | Software Updates section of the Crestron
website (www.crestron.com). Refer to NOTE after last footnote.
3 Crestron 2-Series control systems include the AV2, CP2, CP2E, MP2, MP2E, PAC2, PRO2, and
RACK2.
4 CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP. Filenames for CNX
update files have a UPZ extension and ST-CP files are in one EXE or zipped UPZ file. To avoid
program problems, make certain you are using the update file with the correct suffix letter (e.g., S,
V, W, X).
Operations Guide - DOC. 5891A 12 Inch Tilt/Lectern Touchpanels: TPS-4500 & TPS-4500L •3

12 Inch Tilt/Lectern Touchpanels Crestron TPS-4500 & TPS-4500L
5 When loading VT Pro-e files or firmware through the RS-232 port of the control system, be sure that
the baud rate is at 38400 (Cresnet speed) or lower. Otherwise, the Viewport may post the “Transfer
Failed” message.
6 These control systems do not support loading of firmware or VT Pro-e files to the TPS-series panels
through the RS-232 port of the control system. In order to load these files to the TPS-4500/L when
using these control systems, use the RS-232 port on the TPS-4500/L.
7 Additional Flash memory can be purchased, refer to “Memory” on page 7. The complexity of the
control screens and the sampling of the WAV files influence memory usage.
NOTE: Crestron software and any files on the website are for Authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Physical Description
The TPS-4500L’s 12-inch (30.5-cm) touch sensitive viewing screen is located on the
front of the TPS-4500L touchpanel, shown below and on the next page. The
electronic hardware is housed in a black metal enclosure. All video, RS-232, and
network connections are made at the rear of the unit. Two color bezels are available:
black (TPS-4500LB) and white (TPS-4500LW).
NOTE: Video connections are available after installing the TPS-VIDL-1 or
TPS-VIDL-2 into the TPS-4500L touchpanel.
Physical Views of the TPS-4500L Touchpanel (Front & Side)
2.70 in
(6.85 cm)
13.43 in
(34.11 cm)
7.26 in
(18.44 cm)
11.04 in
(28.05 cm)
9.68 in
(24.59 cm)
NOTE: For cutout dimensions, refer to “Appendix B: Cutout Detail of Supplied
Template” on page 43.
4 •12 Inch Tilt/Lectern Touchpanels: TPS-4500 & TPS-4500L Operations Guide - DOC. 5891A

Crestron TPS-4500 & TPS-4500L 12 Inch Tilt/Lectern Touchpanels
Physical Views of the TPS-4500L Touchpanel (Rear and Bottom)
3.25 in
(8.26 cm)
4.45 in
(11.31 cm)
3.25 in
(8.26 cm)
10.22 in
(25.97 cm)
The TPS-4500’s 12-inch (30.5-cm) touch sensitive viewing screen is located on the
front of the TPS-4500 touchpanel. The electronic hardware is housed in a high
impact, black molded plastic enclosure, shown in the following diagram. This
touchpanel is designed for placement on a counter. It possesses a hinged base, which
can tilt from 30 to 80 degrees. Refer to “Position Lock Buttons (TPS-4500 only)” on
page 7 for tilting details. All RS-232, video, network, and power connections are
made at the rear panel on the base of the unit.
NOTE: Video and network signals are connected to either the TPS-4500IMPC or
TPS-4500IMW touchpanel interface modules.
Operations Guide - DOC. 5891A 12 Inch Tilt/Lectern Touchpanels: TPS-4500 & TPS-4500L •5

12 Inch Tilt/Lectern Touchpanels Crestron TPS-4500 & TPS-4500L
Physical Views of the TPS-4500 Touchpanel (Front and Back)
11.86 in
(30.12 cm)
9.84 in
(25.00 cm)
13.26 in
(33.69 cm)
RS-232
NET/VIDEO
24VDC 2.0A
Physical Views of the TPS-4500 Touchpanel (Top and Bottom)
6.25 in
(15.86 cm)
0.95 in
(2.43 cm)
8.48 in
(21.53 cm)
10.56 in
(26.81 cm)
6.50 in
(16.51 cm)
Physical Views of the TPS-4500 Touchpanel (Side with Min. and Max. Angle)
11.17 in
(28.36 cm)
11.86 in
(30.12 cm)
8.26 in
(20.97 cm)
10.28 in
(26.12 cm)
1.80 in
(4.58 cm)
1.60 in
(4.07 cm)
TILT ANGLE
30 TO 80
DEGREES
6 •12 Inch Tilt/Lectern Touchpanels: TPS-4500 & TPS-4500L Operations Guide - DOC. 5891A