Dogtra 3500X User manual

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3500X
EXPANDABLE TO 2-DOG SYSTEM
Owner's Manual
Please read this manual thoroughly
before operating the 3500X training e-collar.

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IMPORTANT SAFETY AND
PRODUCT INFORMATION
WARNING
Please read all safety and product information below
before using your Dogtra product. Failure to follow
these safety instructions could result in injury to you,
your dog and others, or it could result in damage to
your Dogtra product or other property.
PRODUCT SAFETY
Training Methods
Dogtra products may be used with a variety of training
methods. However, each dog may have a different
reaction to training methods and to Dogtra products.
Closely observe your dog when determining the right
training method to use with your Dogtra product.
Aggressive Dogs
Do not use Dogtra products with aggressive dogs as
such dogs may react adversely and cause injury to
people or other dogs. Seek the assistance of a dog-
training specialist or veterinarian when dealing with
aggressive dogs.
Children
Dogtra products are not toys. Adult supervision and
close attention are necessary when Dogtra products are
used by or near children.
PRODUCT DAMAGE
Electrical Product
Your Dogtra product contains electrical components and
batteries. Do not use or keep your product near heat or

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flammable sources. Such use or storage may damage
your product and/or cause fire, explosion, injury, or
property damage.
Medical Device Interference
Dogtra products contain electrical and magnetic
components that emit low level electromagnetic waves
and radio frequencies. These electromagnetic waves
or radio frequencies may interfere with pacemakers,
defibrillators, or other medical devices. Consult your
physician or medical device maker before using your
medical device with a Dogtra product. If you think that
your Dogtra product is interfering with your pacemaker,
defibrillator, or other medical device, stop using the
Dogtra product.
Inadvertent Activation
The digital microprocessor offers thousands of unique
codes to eliminate frequency match-up with other Dogtra
e-collars. The Constant button will automatically shut
down after being held down for 12 seconds or more as a
safety feature.
UNAUTHORIZED USE
Your Dogtra product should be used only in a humane
manner to train and educate your dog. Dogtra products
are not intended for use in any other manner nor are they
intended for use with other animals or with humans.
BATTERY
Your Dogtra product contains batteries. Take care when
removing and installing batteries as your fingers may get
caught. Dispose of batteries as provided by your local
regulations. Do not disassemble, crush, heat, or otherwise
alter the battery as it may cause fire, injury or property
damage.

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CONTENTS
AT A GLANCE ..................................................................
MAIN FEATURES .............................................................
OVERVIEW .......................................................................
UNDERSTANDING YOUR TRAINING SYSTEM
TURNING THE 3500X ON/OFF ...........................
TRANSMITTER BUTTON FUNCTION ..................
ANTENNA HINGE .....................................................
RECEIVER FITTING .................................................
FINDING THE RIGHT STIMULATION ...................
MAXIMIZING THE DISTANCE ................................
LED INDICATOR ........................................................
CHARGING THE BATTERY ....................................
HANDHELD TRANSMITTER OLED ......................
ATTACHING THE BELT CLIP .................................
USING THE TEST LIGHT .........................................
CODE SETTING GUIDE ............................................
GENERAL TRAINING TIPS ............................................
MAINTENANCE ...............................................................
TROUBLESHOOTING GUIDE .......................................
WARRANTY AND REPAIR INFORMATION ..............
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1.
2.
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12.

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AT A GLANCE
Optional Accessories
Auto Charger
The auto charger for the 3500X has an input of 12-volts to
24-volts and has an output of 10-volts 1500mAh.
European Charger
Dogtra’s European chargers are designed for use with a
220 volt AC electrical outlet.
To purchase accessories, please visit www.dogtra.com or
call customer service at [phone].
Splitter
Cable
Test Light
Battery
Charger
Belt Clip
Receiver
Owner's
Manual
Transmitter

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• 8 stimulation levels/Selector Dial for quick intuitive
control
• Two-dog model allows control of two different dogs
from one transmitter
• 1.5-mile range
• Two different stimulation types - Nick & Constant
• High Performance Pager (HPP) vibration
• 2-hour rapid charge lithium polymer batteries
• IPX9K waterproof certified - the highest heat and
water pressure test
• Safety Stimulation Level Lock
• Discreet matte finish
• Easily visible OLED screen displays each dog
• Three bar battery life indicator and LED colored
indicator to show battery life
MAIN FEATURES

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OVERVIEW
1st Dog Tone
2nd Dog Selector Dial
1st Dog Selector Dial
1st Dog Pager
1st Dog Nick/
Constant
2nd Dog Tone
2nd Dog Pager
2nd Dog Nick/
Constant
3500X
Transmitter

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Safety
Stimulation
Level Lock
Toggle Switch
Antenna
3500X
Transmitter
OLED
Screen On/Off Button &
OLED Screen
Button
Battery Charging
Receptacle &
Rubber Plug

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3500X
Receiver
Contact Points
Collar Strap
Battery Charging
Receptacle &
Rubber Plug LED Indicator Light
On/Off Button

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To turn the handheld transmitter on, hold down the
button on the right side of the transmitter until the OLED
screen illuminates. To turn the transmitter off, hold down
the same button on the right side of the transmitter until
the OLED screen shuts off.
To turn the receiver on, hold down the on/off button
until the LED indicator turns green. To turn the receiver
off, hold down the on/off button until the LED indicator
turns red.
UNDERSTANDING YOUR
TRAINING SYSTEM
On/Off
Button
1. Turning the 3500X On/Off
On/Off Button

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Locked Screen Unlocked Screen
2. Transmitter Button Function
1) Safety Stimulation Level Lock Toggle Switch
Lock Stimulation Unlock Stimulation

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Nick/Constant Button
There are three buttons each on the front and left side
of the transmitter. The Nick/Constant button is the
top button on each side of the transmitter. When the
button is pressed quickly, the Nick function is activated
and the receiver emits a single rapid pulse of electrical
stimulation. When the button is pressed more than two
seconds, the Constant function is activated and the
receiver emits a continuous stimulation as long as the
button is pressed, for up to 12 seconds. If the button
is not released after 12 seconds, the stimulation will
automatically turn off as a safety feature. The receiver
will be ready to be reactivated once the button has been
released.
2nd Dog
Nick/
Constant
Tone
HPP
Vibration
HPP
Vibration
1st Dog
Nick/
Constant
Tone
2) Button
Button pressed
(2-12 seconds)
Button pressed
(1 second)
Button not pressed

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HPP Vibration Button
The middle button is the HPP Vibration button for each
side of the transmitter. Pressing it will give a vibration for
as long as the button is pressed, for up to 12 seconds.
Button not pressed Button pressed
(Pager)
Tone Button
The Tone button is the bottom button on each side
of the transmitter. Press the Tone button for a short,
audible tone from the receiver for as long as the button
is pressed, up to 12 seconds.
Button not pressed Button pressed
(Tone)

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The Antenna Hinge is an accessory that
extends the original range that can be
lost from touching the user's body or
interference from surroundings. This
accessory also bends in a 180 degree
direction in order to prevent antenna
breakage from high physical activity or
from bending over.
3. Antenna Hinge
1) Remove the antenna from the transmitter by turning it
counterclockwise.
2) Place the Antenna Hinge in the antenna base and turn
clockwise.
3) Insert the antenna into the Antenna Hinge and turn
clockwise.

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4. Receiver Fitting
Proper Fit
The receiver should be fitted so that the medical grade
stainless steel contact points press firmly against
the dog’s skin. You should be able to fit two fingers
underneath the collar strap. The best location is on either
side of the dog’s windpipe.
Improper Fit
A loose fit can allow the receiver to move around on the
dog’s neck. When this happens, the contact points may
rub against the skin and cause irritation. If the receiver
is too loose, the contact will not be consistent and cause
the corrections to be inconsistent. Dogtra uses medical
grade stainless steel contact points and anti-microbial
plastic to protect the dog’s skin.

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Attention!
Leaving the receiver in the same location on the
dog’s neck for an extended period of time can cause
skin irritation due to the sensitivity from the contact
points. If the dog is to wear the receiver for long
periods, occasionally reposition the receiver every
few hours so that the contact points are moved to a
different location on the dog’s neck and remove the
receiver after 8 hours of usage. Make sure you check
for skin irritation each time you use the unit.
Intensity Selection
The 3500X has a Selector Dial on the top of the
transmitter (1 is the lowest and 8 is the highest).
Remember that you will need to adjust the setting
(upward or downward) depending on your dog’s
temperament and threshold for stimulation. Always
start at the lowest level and work your way up. The
appropriate level can be found when the dog responds
to the stimulation with a mild reaction. Also, as the dog’s
attitude changes, especially during times of increased
excitement or distraction, you may need to adjust the
intensity level.
Note: The stimulation intensity can be adjusted even
when the stimulation is in use.
5. Finding the Right Stimulation

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Minimum range
The 3500X has a 1.5-mile range. Depending on the way
you use your transmitter, the transmitter range may vary.
To get the greatest range, hold the transmitter away
from your body and avoid touching the antenna. Keep
your unit properly charged for maximum signal strength.
Typical range
Maximum range
6. Maximizing the Distance

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The LED indicator flashes every 4 seconds when the
receiver is on and ready for use. The LED indicator will
blink on both the transmitter and the receiver when the
transmitter buttons are pressed.
The LED indicator color indicates the battery life level.
Green = Full charge
Amber = Medium charge
Red = Needs charge
If the unit is used while the LED indicator is red, it may
shut down automatically.
Receiver Indicator Light
When the Constant button on the transmitter is pressed,
the receiver indicator light will glow steadily (either
green, amber, or red based on the remaining battery
life), as long as you hold the button down, for up to 12
seconds. When the Nick button is pressed, the light
comes on for a fraction of a second.
7. LED Indicator

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The Dogtra 3500X uses a lithium polymer battery.
Recharge the unit if the indicator light is red or does not
come on, the transmitter LCD shows only 1 bar on the
indicator, or the system will not stay on when any button
is pressed.
NOTE 1: Only use Dogtra-approved batteries, chargers,
and accessories for your Dogtra e-collars. This will
prevent any damage that can be incurred from
attempting to use a different charger.
NOTE 2: The unit has a partial charge when it leaves
the Dogtra facility. Upon receipt of the system, be sure
to give it a full 2-hour initial charge before the first use
away from any flammable substances.
NOTE 3: When a charger is not in use, disconnect it from
the power source. Fully charge the batteries if the unit
is to be stored without use for a period of 3 months or
more.
8. Charging the Battery

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Follow the steps below to charge your system:
1. Open the rubber plugs on the battery charging
receptacles and plug in the charging cable.
2. Plug the charger into a 120-volt wall outlet or, if using
the auto charger, plug into a cigarette lighter only for
lithium polymer batteries (use a 220 volt European
charger for Europe). All indicator lights should glow
red when properly plugged in and the unit will
automatically shut off during the charging process.
You will need to turn the unit on again before use
once the unit is fully charged and unplugged from the
battery cable.
3. The lithium polymer battery is fully charged within
2 hours. The lights will stay red during the charging
process and turn green once the unit is fully charged.
4. After charging, cover the battery charging receptacles
with the rubber plugs.