Model: DFB-0060
Doro 5030 (2021)
QSG
English
Version 1.0
11. TROUBLESHOOTING
Phone cannot be switched on
Baery charge low Connect the power adapter and
charge the baery.
Baery incorrectly installed Check the installaon of the
baery.
Baery or charger damaged Check the baery and charger.
Baery recharged in tempera-
tures
< 0°C or > 40°C
Improve the charging
environment.
Charger incorrectly connected to
phone or power socket Check the charger connecons.
PIN code not accepted
Wrong PIN code entered too
many mes
Enter the PUK code to change
the PIN code, or contact the
service provider.
SIM card error
SIM card damaged
Check the condion of the SIM
card. If it is damaged, contact
the service provider.
SIM card incorrectly installed
Check the installaon of the
SIM card. Remove the card and
reinstall it.
SIM card dirty or damp Wipe the contact surfaces of the
SIM card with a clean cloth.
Failure to connect to network
SIM card invalid Contact the service provider.
No coverage of GSM service Contact the service provider.
Failure to add a contact
Phonebook memory full Delete contacts to free up
memory.
Funcon not supported or
subscribed from network Contact the service provider.
12. SAFETY INSTRUCTIONS
WARNING
The unit and the accessories can contain small parts.
Keep all of the equipment out of the reach of small
children.
The mains adapter is the disconnect device between the
product and mains power. The mains socket outlet must
be close to the equipment and easily accessible.
Network services and costs
Your device is approved for use on the GSM 900/1800/1900 MHz
networks. To use the device, you need a subscripon with a service
provider.
Using network services may result in trac costs. Some product
features require support from the network, and you may need to
subscribe to them.
Follow the rules and laws that apply wherever you are, and always
turn o the unit whenever its use is prohibited or can cause inter-
ference or hazards. Only use the unit in its normal user posion.
Parts of the unit are magnec. The unit can aract metal objects. Do not
keep credit cards or other magnec media near the unit. There is a risk
that informaon stored on them can be erased.
Important!
Mobile phones use radio signals, the mobile phone
network, the terrestrial network and user-programmed
funcons. This means that connecon cannot be
guaranteed in all circumstances. Therefore, never rely
only on a mobile phone for very important calls such as
medical emergencies.
Vehicles
Radio signals can aect electronic systems in motor vehicles (for
example, electronic fuel injecon, ABS brakes, automac cruise
control, air bag systems) that have been incorrectly installed or are
inadequately protected. Contact the manufacturer or its repre-
sentave for more informaon about your vehicle or any addional
equipment.
Do not keep or transport ammable liquids, gases or explosives
together with the unit or its accessories.
For vehicles equipped with air bags: Remember that air bags ll
with air with considerable force. Do not place objects, including
xed or portable radio equipment in the area above the airbag or
the area where it might expand. Serious injuries may be caused if
the mobile phone equipment is incorrectly installed and the airbag
lls with air.
It is prohibited to use the unit in ight. Turn o the unit before you
board a plane. Using wireless telecom units inside a plane can pose
risks to air safety and interfere with telecommunicaons. It may
also be illegal.
13. CARE AND MAINTENANCE
Your unit is a technically advanced product and should be treated with
Your unit is a technically advanced product and should be treated
with the greatest care. Negligence may void the warranty.
• Protect the unit from moisture. Rain, snow, humidity, and
all types of liquids can contain substances that corrode the
electronic circuits. If the unit gets wet, you should immediately
power o the phone, remove the baery and allow the unit to
dry completely before you replace it.
• Do not use or keep the unit in dusty, dirty environments. The
unit’s moving parts and electronic components can be damaged.
• Do not keep the unit in warm places. High temperatures can
reduce the lifespan for electronic equipment, damage baeries
and distort or melt certain plascs.
• Do not keep the unit in cold places. When the unit warms up to
normal temperature, condensaon can form on the inside and
can damage the electronic circuits.
• Do not try to open the unit in any other way than that which is
indicated here.
• Do not drop or shake the unit. If it is treated roughly the circuits
and precision mechanics can be broken.
• Do not use strong chemicals to clean the unit.
• Do not disassemble, open, crush, bend, deform, puncture or shred.
• Do not modify or remanufacture, aempt to insert foreign
objects into the baery, immerse or expose to water or other
liquids, expose to re, explosion or other hazard.
• Only use the baery for the system for which it is specied.
• Only use the baery with a charging system that has been
qualied with the system per IEEE-Std-1725. Use of an
unqualied baery or charger may present a risk of re,
explosion, leakage, or other hazard.
• Do not short circuit a baery or allow metallic conducve objects
to contact baery terminals.
• Replace the baery only with another baery that has been
qualied with the system per this standard, IEEE-Std-1725. Use
of an unqualied baery may present a risk of re, explosion,
leakage or other hazard.
• Promptly dispose of used baeries in accordance with local
regulaons.
• Baery usage by children should be supervised.
• Improper baery use may result in a re, explosion or other hazard.
For devices that ulize a USB port as a charging source, the device’s
user manual shall include a statement that the device shall only
be connected to CTIA cered adapters, products that bear the
USB-IF logo or products that have completed the USB-IF compliance
program.
The advice applies to the unit, baery, power adapter and other
accessories. If the phone is not working as it should, please contact
the place of purchase for service. Don’t forget the receipt or a copy
of the invoice.
14. WARRANTY
This product is guaranteed for a period of 12 months from the date
of purchase. In the unlikely event of a fault occurring during this
period, please contact the place of purchase. Proof of purchase is
required for any service or support needed during the guarantee
period.
This guarantee will not apply to a fault caused by an accident or a
similar incident or damage, liquid ingress, negligence, abnormal
usage, non-maintenance or any other circumstances on the user’s
part. Furthermore, this guarantee will not apply to any fault caused
by a thunderstorm or any other voltage uctuaons. As a maer
of precauon, we recommend disconnecng the charger during a
thunderstorm.
Baeries are consumables and are not included in any guarantee. This
guarantee does not apply if baeries other than DORO original baeries
are used.
15. COPYRIGHT AND OTHER NOTICES
© 2016 Doro AB. All rights reserved.
Bluetooth® is a registered trademark of Bluetooth SIG, inc.
eZiType™ is a trademark of Zi Corporaon.
vCard is a trademark of the Internet Mail Consorum.
microSD is a trademark of SD Card Associaon.
The contents of this document are provided “as is”. Except as
required by applicable law, no warranes of any kind, either express
or implied, including, but not limited to, the implied warranes of
merchantability and tness for a parcular purpose, are made in
relaon to the accuracy, reliability or contents of this document.
Doro reserves the right to revise this document or withdraw it at
any me without prior noce.
Other product and company names menoned herein may be the
trademarks of their respecve owners.
Any rights not expressly granted herein are reserved. All other
trademarks are property of their respecve owners.To the
maximum extent permied by applicable law, under no circum-
stances shall Doro or any of its licensors be responsible for any
loss of data or income or any special, incidental, consequenal or
indirect damages howsoever caused.
Doro does not provide a warranty for or take any responsibility for
the funconality, content, or end-user support of third-party apps
provided with your device. By using an app, you acknowledge that
the app is provided as is. Doro does not make any representaons,
provide a warranty, or take any responsibility for the funconality,
content, or end-user support of third-party apps provided with your
device.
The unauthorised copying of copyrighted materials is contrary
to the provisions of the Copyright Laws of the United States and
other countries. This device is intended solely for copying non-
copyrighted materials, materials in which you own the copyright,
or materials which you are authorised or legally permied to copy.
If you are uncertain about your right to copy any material, please
contact your legal advisor.
16. TECHNICAL DATA
Network: GSM 900/1800/1900 MHz
Dimensions: 117 mm x 53 mm x 14 mm
Weight: 78 g (including baery)
3.7V/800 mAh Li-ion baery
ambient
temperature:
Min: 0°C (32°F)
Max: 40°C (104°F)
Charging ambient
temperature:
Min: 0°C (32°F)
Max: 40°C (104°F)
Storage
temperature:
Min: -20°C (-4°F)
Max: 60°C (140°F)
Note! For hearing aid compability, turn o Bluetooth con-
necvity.
This phone is hearing aid compable. Hearing aid compability is
not a guarantee that a specic hearing aid will work with a specic
phone. Mobile phones contain radio transmiers that may interfere
with hearing aid performance. This phone has been tested for use
with hearing aids, for some of the wireless technologies that it uses,
but there may be some newer wireless technologies that have not
been tested yet for use with hearing aids. To ensure that a specic
hearing aid works well with this phone, test them together before
making a purchase.
The standard for hearing aid compability contains two types of
rangs:
• M: To use your hearing aid in this mode, make sure that your
hearing aid is set to “M-mode” or acousc coupling mode, and
posion the phones receiver near the hearing aid’s built-in
microphone. For the best results, try using the phone in dierent
posions relave to your hearing aid—for example, placing the
receiver slightly above the ear may result in beer performance for
hearing aids with microphones posioned behind the ear.
• T: To use your hearing aid in this mode, make sure that your
hearing aid is set to “Tmode” or telecoil coupling mode (not all
hearing aids have this mode). For the best results, try using the
phone in dierent posions relave to your hearing aid—for
example, placing the receiver slightly below or in front of the ear
may result in beer performance.
Your device meets the T4/M3 level rang.
This device meets applicable internaonal safety requirements for
exposure to radio waves. Your mobile device is a radio transmier
and receiver. It is designed not to exceed the limits for exposure to
radio waves (radio frequency electromagnec elds) recommended
by internaonal guidelines from the independent scienc organi-
zaon ICNIRP (Internaonal Commission of Non-Ionizing Radiaon
Protecon).
The radio wave exposure guidelines use a unit of measurement
known as the Specic Absorpon Rate, or SAR. The SAR limit for
mobile devices is 2 W/kg averaged over 10 grams of ssue and
include a substanal safety margin designed to assure the safety of
all persons, regardless of age and health.
Tests for SAR are conducted using standard operang posions with
the device transming at its highest cered power level in all
tested frequency bands. The highest SAR values under the ICNIRP
guidelines for this device model are:
Head SAR: 0.58 W/kg
Body SAR: 0.88 W/kg
During normal use, the SAR values for this device are usually well
below the values stated above. This is because, for purposes of
system eciency and to minimize interference on the network, the
output power of your mobile device is automacally decreased
when full power is not needed for the call. The lower the power
output of the device, the lower its SAR value.
This device meets RF exposure guidelines when used against the
head or when posioned at least 0.5 cm away from the body.
When a carry case, belt clip or other form of device holder is used
for body-worn operaon, it should not contain metal and should
provide at least the above stated separaon distance from the body.
The World Health Organizaon (WHO) has stated that current
scienc informaon does not indicate the need for any special
precauons when using mobile devices. If you are interested in
reducing your exposure, they recommend you reduce your usage
or use a hands-free accessory to keep the device away from your
head and body.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collecon systems)
This marking on the product, accessories or manual
indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other
household waste. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly
to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government oce, for details
of where and how they can take these items for environmen-
tally safe recycling. Business users should contact their supplier
and check the terms and condions of the purchase contract.
This product and its electronic accessories should not be mixed
with other commercial wastes for disposal. This product is RoHS
compliant.
(Applicable in countries with separate collecon systems)
The marking on the baery, manual or packaging indicates
that the baery in this product should not be disposed of with
other household waste. Where marked, the chemical symbols Hg,
Cd or Pb indicate that the baery contains mercury, cadmium or
lead above the reference levels in EC Direcve 2006/66. If baeries
are not properly disposed of, these substances can cause harm to
human health or the environment. To protect natural resources and
to promote material reuse, please separate baeries from other
types of waste and recycle them through your local, free baery
return system.
Doro hereby declares that
Doro 5030
conforms to the essenal
requirements and other relevant regulaons contained in the
Direcves 1999/5/EC (R&TTE) and 2011/65/EU (RoHS). A copy of
the Declaraon of Conformity is available at www.doro.com/dofc
17.
This device complies with part 15 of the FCC Rules and Industry Canada
license-exempt RSS standard(s). Operaon is subject to the following two
condions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that
may cause undesired operaon.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules/Canadian
ICES-003. These limits are designed to provide reasonable protecon
against harmful interference in a residenal installaon. This equipment
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instrucons, may cause harmful interfer-
ence to radio communicaons. However, there is no guarantee that inter-
ference will not occur in a parcular installaon. If this equipment does
cause harmful interference to radio or television recepon, which can be
determined by turning the equipment o and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit dierent from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
The FCC or Industry Canada can require you to stop using your unit
if such interference cannot be eliminated.
Doro has not approved any changes or modicaons to this device
by the user. Any changes or modicaons could void the user’s
authority to operate the equipment.
This model phone meets the government’s requirements for
exposure to radio waves. This phone is designed and manufactured
not to exceed the emission limits for exposure to radio frequency
(RF) energy set by the Federal Communicaons Commission of the
U.S. Government and by the Canadian regulatory authories.
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specic Absorpon Rate, or SAR. The
SAR limit set by the FCC and by the Canadian regulatory authories
is 1.6W/kg. *Tests for SAR are conducted using standard operang
posions accepted by the FCC and Industry Canada with the
phone transming at its highest cered power level in all tested
frequency bands. Although the SAR is determined at the highest
cered power level, the actual SAR level of the phone while
operang can be well below the maximum value. This is because
the phone is designed to operate at mulple power levels so as to
use only the poser required to reach the network. In general, the
closer you are to a wireless base staon antenna, the lower the
power output.
The highest SAR value for the model phone as reported to the FCC
when tested for use at the ear is 0.813 W/kg and when worn on
the body, as described in this user guide, is 1.010 W/kg (Body-worn
measurements dier among phone models, depending upon
available enhancements and FCC requirements.)
While there may be dierences between the SAR levels of various
phones and at various posions, they all meet the government
requirement. The FCC has granted an Equipment Authorizaon
for this model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines.
SAR informaon on this model phone is on le with the FCC and can
be found under the Display Grant secon of hp://www.fcc.gov/oet/ea/
fccid aer searching on FCC ID: WS5DFB0060
For body worn operaon, this phone has been tested and meets the
FCC RF exposure guidelines for use with an accessory that contains no
metal and the posions the handset a minimum of 1.0 cm from the
body. Use of other enhancements may not ensure compliance with FCC
RF exposure guidelines. If you do not use a body-worn accessory and are
not holding the phone at the ear, posion the handset a minimum of 1.0
cm from your body when the phone is switched on.
*In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 was/kilogram (W/kg) averaged over one gram of ssue.
The standard incorporates a substanal margin of safety to give addional
protecon for the public and to account for any variaons in measure-
ments. SAR values may vary depending on naonal reporng requirements
and the network band.
Medical units
The use of equipment that transmits radio signals, for example, mobile
phones, can interfere with insuciently protected medical equipment.
Consult a doctor or the manufacturer of the equipment to determine
if it has adequate protecon against external radio signals, or if you
have any quesons. If noces have been put up at health care facilies
instrucng you to turn o the unit while you are there, you should
comply. Hospitals and other health care facilies somemes use
equipment that can be sensive to external radio signals.
Implanted medical devices
To avoid potenal interference, manufacturers of implanted medical
devices recommend a minimum separaon of 15 cm between a
wireless device and the medical device. Persons who have such
devices should:
• Always keep the wireless device more than 15 cm from the
medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
If you have any reason to suspect that interference is taking place,
turn the phone o immediately. If you have any quesons about
using your wireless device with an implanted medical device,
consult your health care provider.
Areas with explosion risk
Always turn o the unit when you are in an area where there is a
risk of explosion. Follow all signs and instrucons. There is a risk
of explosion in places that include areas where you are normally
requested to turn o your car engine. In these areas, sparks can
cause explosion or re which can lead to personal injury or even
death.
Turn o the unit at lling staons, and any other place that has fuel
pumps and auto repair facilies.
Follow the restricons that apply to the use of radio equipment
near places where fuel is stored and sold, chemical factories and
places where blasng is in progress. Areas with risk for explosion
are oen – but not always – clearly marked. This also applies
to below decks on ships; the transport or storage of chemicals;
vehicles that use liquid fuel (such as propane or butane); areas
where the air contains chemicals or parcles, such as grain, dust or
metal powder.
This product contains a Li-ion baery. There is a risk of re and
burns if the baery pack is handled improperly.
WARNING
Danger of explosion if baery is incorrectly replaced. To
reduce risk of re or burns, do not disassemble, crush,
puncture, short external contacts, expose to temperature
above 60° C (140° F), or dispose of in re or water. Recycle or
dispose of used baeries according to the local regulaons
or reference guide supplied with your product.
WARNING
Excessive exposure to loud sounds can cause
hearing damage.
Exposure to loud sounds while driving may
distract your aenon and cause an accident.
Listen to a headset at a moderate level, and do not hold
the device near your ear when the loudspeaker is in use.
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