Doro CONGRESS 305 User manual

CONGRESS 305
English
French
Manual
Manuel d'utilisation
Business Telephone
Téléphone professionnel de bureau

xc 0
hzRr/ps
=
v
V
1
7
2
6
5
3
4
89
#
0
*
1
2
3456
7
8
9
10
11
12
13

1 Hook switch
2 Cancel button
3 Hold button & indicator light
4 Mute button & indicator light
5 Recall button
6 Redial/Pause button
7 Microphone
8 Speakerphone/Headset button &
indicator light
9 OK button
10 Erase button
11 Ringer/Message waiting indicator
light
12 Scroll (
v
/
V
) wheel
13 Speaker
English (see page 4-21)
1 Pédale de raccrochage/liste des
mémoires
2 Touche d'annulation
3 Touche de mise en garde avec
témoins lumineux
4 Touche secret avec témoin
lumineux
5 Touche R
6 Touche Bis
7 Micro
8 Touche haut-parleur/casque avec
témoins lumineux
9 Touche de conrmation
10 Touche de correction
11 Témoin lumineux de Message en
attente/Sonnerie
12 Molette de déroulement
13 Haut-parleur
Français (voir pages 22-37)

English
4 www.doro.com
Installation
Connection
1. Connect the curly cord to the handset and to the socket marked o on the
underside of the telephone.
2. Connect the power adapter to the socket marked DC 9V on the underside of
the telephone and to an electrical wall socket.
3. Connect the telephone line cord to the socket marked t on the underside of
the telephone and to the network wall socket.
4. You will hear a click when the modular plug is correctly in place.
5. Position the cables in the grooves underneath the telephone.
6. Lift the handset and listen for the dial tone. Your telephone is now operational.
Warning!
This unit may only be used together with the supplied adapter.
Connection of additional equipment
On the side of the telephone there is a socket marked 8 , this will allow additional
telephone equipment i.e. cordless, modems etc to be connected allowing access to
the telephone line.
Important!
When additional equipment is connected to the socket marked 8 , only one device at a time
will operate.
Connection of a headset
A headset can be connected to the socket underneath the telephone marked =.
Once programmed, simply press the headset button = to access an incoming call
or dial tone, press again to terminate the call.
When headset mode has been selected the speakerphone function will NOT
operate.
Important!
The DORO Congress 305 is designed to operate with DORO original headsets. Other
manufacturer headsets may be used, although the function and sound quality cannot be guaranteed.
Any damage occurring due to incompatible or non-Doro headsets being installed will not be covered
under the telephone guarantee.

English
www.doro.com 5
Installation
Labels/protective cover
Information such as a company logo can be placed under the protective cover.
This is especially useful where the back of the telephone is facing a customer/
visitor on a reception desk.
The cover is attached with a slider located on the underside of the telephone next
to the socket marked =. Push the slider in the direction of the arrow to unlock
and remove the cover, push in the other direction to lock it.
Hearing Aid compatible
This telephone is hearing aid compatible. Select the T mode on your hearing
aid to enable this feature.
Recall
Press the recall button R followed by the extension number to transfer calls
when connected to a PBX (TBR only).
Access to additional network services can be gained by using the recall button R,
* and # keys. Contact your network operator for more information.
Timer
Approximately 5 seconds after dialling a timer will be shown on the display. The
timer helps you keep track of how long the call lasts.
Scroll Wheel
The scroll wheel v/V is used to access all areas of the menu system including
the phone book memories, CID memory, telephone settings etc.
Use the scroll wheel wherever the instruction scroll is used.

English
6 www.doro.com
Installation
Volume control
The handset/headset earpiece and speakerphone volume may be adjusted during
a conversation using the scroll wheel v/V .
Important!
Please note when programming all references to press =
to press once and then immediately release the button.
Language (UK and Europe)
The display messages can be shown in the following languages: Swedish,
Danish, Norwegian, Finnish, Polish, French, Spanish and English.
1. Press 0 . PHONE BOOK will be displayed.
2. Scroll to SET MENU. Press 0 .
3. Scroll to LANGUAGE. Press 0 .
4. Scroll to the desired language.
5. Press 0 to save.
Insert Zero (AU and NZ)
Use this to select New Zealand CID mode. When enabled the telephone will
automatically insert 0/00 prior to the number received from the network.
1. Press 0 . PHONE BOOK will be displayed.
2. Scroll to SET MENU. Press 0 .
3. Scroll to INSERT ZERO. Press 0 .
4. Scroll to ENABLE or DISABLE.
5. Press 0 to save.
Setting the Time and Date
1. Press 0 .
2. Scroll to SET MENU. Press 0 .
3. Scroll to DATE & TIME. Press 0 .
4. Scroll to 12/24 HOUR. Press 0 .
5. Scroll to either 12 or 24. Press 0 .

English
www.doro.com 7
Installation
6. Scroll to SET DATE&TIME. Press 0 .
7. Set the date, month, hour and minute using the keypad.
(DD/MM/TT:MM)
8. Press 0 to save.
9. Press x to exit.
Ringer and Melody
1. Press 0 .
2. Scroll to RINGER. Press 0 .
3. Scroll to the desired ringer volume (0=off). Press 0 .
4. Scroll to the desired ringer melody.
5. Press 0 to save.
Selecting Speakerphone or Headset
This allows you to choose either speakerphone (S) or headset (=) operation.
1. Press 0 .
2. Scroll to SPEAKER/HEADSET. Press 0 .
3. Scroll to either speakerphone or headset.
4. Press 0 to save.
Direct dialling
This allows you to dial a telephone number without lifting the handset or
pressing S/=. Simply dial a telephone number on the keypad and the call will
be connected through the speakerphone or headset (depending on which has
been selected).
1. Press 0 .
2. Scroll to SET MENU. Press 0 .
3. Scroll to ONE TOUCH. Press 0 .
4. Scroll to either ON or OFF. Press 0 .
Please note!
When direct dialling is activated you will be unable to correct an error using v/V and C
buttons, you will have to terminate the call and redial.

English
8 www.doro.com
Operation
Making a call using the Speakerphone
With speakerphone selected, calls can be made/received by pressing S.
1. Press s. The speakerphone will be activated, the indicator light next to the
button will illuminate and dial tone will be heard.
2. Dial the required telephone number.
3. Speak towards the microphone located on the base unit. (Please refer to the
diagram on page 2, item number 7).
4. Press s to terminate the call.
Please note!
Headset operation is not available if speakerphone has been selected.
Making a call with the headset
With Headset selected, calls can be made/received by pressing =.
1. Press =. The indicator light next to the button will illuminate and dial tone
will be heard.
2. Dial the required telephone number.
3. Press = to terminate the call.
Please note!
Speakerphone operation is not available if headset has been selected.
Pre-Dialling
You can dial a telephone number without lifting the handset or pressing s/=.
1. Dial the telephone number using the keypad, the number will be shown in
the display.
2. If an error is made, move the cursor by scrolling to the required digit. Press
C to remove the digit and enter the correct number using the keypad.
3. Press 0 . The speakerphone/headset function will be activated (depending
on which has been selected) and the displayed number will now be dialled.
Please note!
Pre-Dial will not work if Direct Dial has been selected.

English
www.doro.com 9
Operation
Redial button
The ve most recently dialled numbers can easily be redialled using r:
1. Press r.
2. Scroll to the desired number/name.
3. Press 0 . The displayed number/name will now be dialled.
Mute button
The microphone can be muted at any point during a conversation.
1. Press z. The indicator light next to the button will illuminate and MUTED
will be displayed.
2. The microphone (handset/speakerphone or headset) will now be muted.
3. Press z to reactivate the microphone.
On Hold
A call can be placed on hold at any time during a conversation, this allows the
handset to be replaced without losing the incoming caller.
1. While an external call is connected on line.
2. Press h to place a call on hold. The indicator light next to the button
will illuminate.
3. If you are using the handset it may now be replaced on the hook switch.
4. The call can be resumed by lifting the handset or by pressing h again to
connect the speakerphone/headset.
Please note!
Once the call has been placed on Hold and the handset is back on the hook switch, the call can
be picked up by another telephone connected to the same line.
Switching between Handset, Speakerphone or Headset
You can switch between handset, speakerphone or headset (depending on which
has been selected) during a conversation.
1. While an external call is connected on the handset press s/= and replace
the handset
2. While an external call is connected via speakerphone or headset, lift the
handset.

English
10 www.doro.com
Menu
Description of the menu system
The telephone has an easy to follow menu system with distinct display texts.
The selected function is indicated by a ashing * symbol.
The following buttons are used to operate the menu system:
0 Access menu system. Move one step forward or conrm selected
option.
v/V
To scroll (Scroll wheel) through the menus.
C To erase/correct an entry.
x To exit a menu or select standby mode by pressing repeatedly.
The menu contains the following main headings:
PHONE BOOK To dial, change or erase a number in the phone book.
CID MEMORY Displays a list of the most recently received numbers.
SPEED DIAL To dial, change or erase speed dial numbers.
ADD ENTRY Storing new telephone numbers/names in the phone book,
and speed dial.
SET MENU Set time, date, operational parameters, LCR etc.
RINGER Ringer options.
SPEAKER/
HEADSET Select speakerphone or headset operation.

English
www.doro.com 11
Phone Book
About the Phone book
The Phone book is used store names and telephone numbers. If you subscribe to
a Caller ID service, the name/number of a caller (for those numbers stored in
the Phone book) will be shown while the telephone is ringing.
The phone book will store 99 telephone numbers and names arranged
alphabetically. Telephone numbers can be up to 20 digits in length while names
can be up to 15 characters in length.
Ten of the phone book entries can be stored as a Speed dial, this allows quicker
access (dialling) of a stored number.
Letters
Each number key has been allocated certain letters.
Button Letters/symbols
1.......................................... [Space character]. 1 ? ! : , ’ ( )
2.......................................... A B C 2 Ä Å À Á Â Æ @ ß Ç
3.......................................... D E F 3 Ë È É Ê
4.......................................... G H I 4 Ï Ì Í Î
5.......................................... J K L 5
6.......................................... M N O 6 Ñ Ö Ò Ó Ô Ø
7.......................................... P Q R S 7 ß $
8.......................................... T U V 8 Ü Ù Ú Û
9.......................................... W X Y Z 9
0.......................................... 0 + - @ & / % $ £

English
12 www.doro.com
Phone Book
Storing telephone numbers and names
1. Press 0 .
2. Scroll to ADD ENTRY. Press 0 .
3. Enter the required telephone number, including the area code. Press 0 .
4. Enter a name by pressing the corresponding number button (once or
several times) to select the rst letter (see the table on the previous page).
Move the cursor using the scroll wheel v/V , or wait for it to move
automatically.
5. Press 0 .
6. Select either phone book or speed dial using the scroll wheel v/V ,. Press 0 .
7. If you choose speed dial, select a position 0 – 9. Press 0 .
8. Enter further telephone numbers/names or to exit press x.
Please note!
If the next letter is not on the same button, you can immediately press the corresponding
button containing the correct letter, without waiting. Press r if you want a pause in the
telephone number.
When MEMORY FULL is displayed, it is not possible to store new telephone numbers
without rst erasing an existing entry.
Dialling Numbers from the Phone Book
1. Press 0 .
2. Scroll to PHONE BOOK. Press 0 .
3. Scroll to the required number/name. You can also quick name search by
pressing the keypad button corresponding to the rst letter in the name (see
the table on the previous page). Press 0 .
4. Press 0 , the displayed name/number will now be dialled.
Dialling using Speed Dial
1. Press 0 .
2. Scroll to SPEED DIAL. Press 0 .
3. Scroll to the required number/name.
4. Press 0 twice. The displayed number will now be dialled.

English
www.doro.com 13
Phone book
Activating direct dialling using speed dial
1. Press 0 .
2. Scroll to SET MENU. Press 0 .
3. Scroll to SPEED DIALLING. Press 0 .
4. Scroll to either Enable or Disable. Press 0 .
Direct dialling using speed dial
Press and hold the corresponding number button ( 0 - 9) for 3 seconds, the
stored telephone number will now be dialled.
Erasing a speed dial number/phone book entry
1. Press 0 .
2. Scroll to PHONE BOOK/SPEED DIAL. Press 0 .
3. Scroll to the required number/name. Press 0 .
4. Scroll to ERASE. Press 0 .
Changing numbers/names in the phone book/speed dial
1. Press 0 .
2. Scroll to PHONE BOOK/SPEED DIAL. Press 0 .
3. Scroll to the required number/name. Press 0 .
4. Scroll to SAVE/EDIT? Press 0 .
5. Scroll to the required digit. Press C to remove the highlighted digit and enter
the new digit using the number buttons. Press 0 .
6. Scroll to the required letter. Press and release C to remove the highlighted
letter and change the name using the number buttons (refer to the table on
page 11). Press 0 .
7. If you choose speed dial, select a position 0 – 9. Press 0 .
8. Enter further telephone numbers/names or to exit press x.

English
14 www.doro.com
Caller Identication
Explanation of Caller ID
Caller ID allows you to see who is calling before you answer a call and see who
has called in your absence. Received calls are stored chronologically, with the
sequence number shown to the left.
The call log will store up to 99 telephone numbers. When the log is full the
oldest number will be deleted automatically as the new call is logged. When new
calls have been received the display will show 5.
Please note!
In order for numbers to be shown, the Caller ID service must be provided by your network
operator and a current subscription in place. Contact your operator for more information.
Some PBX’s do not pass CID information from the network to an extension.
Checking
1. Scroll to the required number.
2. To exit press x.
Messages
Apart from telephone numbers, the display can show:
UNAVAILABLE It is an International call or a call from a PBX (no
information received)
SECRET The call comes from a blocked number or a PBX.
a Message indication (sent from your network operator).
5 New calls
% Repeat calls (more than one call from the same number)
Dialling
1. Press 0 .
2. Scroll to CID MEMORY. Press 0 .
3. Scroll to the required entry. Press 0 .
4. Scroll to DIAL?
5. Press 0 , and displayed number will now be dialled.

English
www.doro.com 15
Caller Identication
Erasing a single telephone number
1. Press 0 .
2. Scroll to CID MEMORY. Press 0 .
3. Scroll to the telephone number you wish to erase. Press 0 .
4. Scroll to DELETE?
5. Press 0 . The displayed telephone number will now be erased.
Erasing all numbers
1. Press 0 .
2. Scroll to CID MEMORY. Press 0 .
3. Press 0 .
4. Scroll to ERASE ALL CID?
5. Press 0 . All telephone numbers will now be erased.
Transferring numbers to the phone book/speed dial numbers
1. Press 0 .
2. Scroll to CID MEMORY. Press 0 .
3. Scroll to the telephone number you wish to transfer. Press 0 .
4. Scroll to SAVE/EDIT? Press 0 .
5. Press 0 .
6. Enter a name by pressing the corresponding number button until the rst
letter is displayed (refer to the table on page 11). Move the cursor using the
scroll wheel v/V , or wait for it to move automatically.
7. Press 0 .
8. Select a memory location from either the phone book or speed dial numbers.
Press 0 .
9. If you choose speed dial select a position 0 – 9, Press 0 .
10. Enter further telephone numbers/names or to exit press x.

English
16 www.doro.com
Least Cost Routing (LCR)
Least Cost Routing (LCR)
This will allow automatic selection of the telephone network operator of your
choice. The telephone can be set up to add and/or replace certain digits in a
telephone number.
To select an alternate network operator, you would normally dial a prex code
before the actual phone number.
Example:
You have chosen a network operator for international calls where you need
to dial 9301 before the international dialling code, you can set LCR to
automatically dial a number beginning with 00 as 930100.
Therefore the number 00 46 46 2805000 would automatically be dialled 930100
46 46 2805000.
Please note!
In order to place your call with a certain operator you must be a registered subscriber. A
maximum of four LCR set-ups can be active simultaneously.
Setting Up an LCR number
1. Press 0 .
2. Scroll to SET MENU. Press 0 .
3. Scroll to LCR. Press 0 .
4. Scroll to one of the four settings (
1 - 4). Press 0
.
5. Enter the dialling sequence to be replaced to the left (up to four digits,
e.g. 00). Use C to erase or change any details.
6. Scroll to the right side of the display, enter the numbers to be added
(max 6, for example 930100). Press 0 .
Automatic network prex using LCR
If you want the LCR function to add a prex in front of all telephone numbers,
leave the space to the left empty by scrolling to the right side and then enter the
network prex required (maximum 6 digits).

English
www.doro.com 17
System Settings
Explanation of system settings
A qualied engineer or your system administrator must program the following
PBX system settings.
Recall time/function
You can select either TBR (3 settings) or ETH recall dependant on your system
requirements. Please contact your network provider for further information.
1. Press 0 .
2. Scroll to SET MENU. Press 0 .
3. Scroll to RECALL. Press 0 .
4. Scroll to the required setting (98, 270, 600, EARTH). Press 0 .
Tone/Pulse dialling
The dialling type (Tone or Pulse) can be selected to suit your network
requirements.
Initially select Tone, if you are unable to dial out reprogram for pulse dialling.
1. Press 0 .
2. Scroll to SET MENU. Press 0 .
3. Scroll to TONE/PULSE. Press 0 .
4. Scroll to either TONE or PULSE. Press 0 .
Memory pause time
Some PBX’s and telephone exchanges may require a pause in the dialling
sequence, the timing may be adjusted to suit individual requirements. Please
contact your network provider for further information.
1. Press 0 .
2. Scroll to SET MENU. Press 0 .
3. Scroll to PAUSE. Press 0 .
4. Scroll to the required pause time (1, 3, 5 seconds). Press 0 .

English
18 www.doro.com
System Settings
Message Waiting/Visual ring Indicator
Some PBX systems have a function called Message Waiting where the telephone
will indicate if there are any voice mail messages for you.
The Message Waiting (MW) switch is used to select the required setting and is
located underneath the telephone.
Carefully set the switch to the appropriate setting by inserting a small
screwdriver or similar in the slot. There are four alternatives are available:
LED+, LED-, high voltage (HV) and Visual Ring Indication ( ).
How message waiting operates is dependent on the PBX system in question,
please contact your system administrator for more information.
Important!
When the telephone is connected to PBX systems without a message waiting feature or to a
domestic telephone line, the MW switch must always be set to the Visual Ring Indication
( ) setting.

English
www.doro.com 19
Other
Troubleshooting
Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment that may be connected. If the problem is
resolved, the fault is with the other equipment. Test the equipment on a known
working line. If the product works then the fault is with the line. Please inform
your local telephone company.
UK
If you cannot resolve the fault using the faultnder section, technical support is
available on the Premium Rate Number: 0906 302 0114.
Calls cost 50 pence per minute (prices correct at the time of going to
press), and is operational between 9AM - 5PM Monday-Friday excluding Bank
Holidays. Alternatively,
E-mail on: [e-mail]
You can contact us in writing: Consumer Support Group, Doro UK Ltd.,
22 Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE,
(regarding any Spares or Technical query), or
Telephoning (Spares only): 01527 584377
Web site: www.doro-uk.com
Guarantee
This product is guaranteed for a period of 12 months from the date of purchase.
Proof of purchase is required for any service or support required during the
guarantee period.
This guarantee shall not apply to a fault caused by an accident or a similar
incident or damage, liquid ingress, negligence, abnormal usage or any other
circumstances on the purchaser’s part. Furthermore, this guarantee shall not
apply to a fault caused by a thunderstorm or any other voltage uctuations.
This guarantee does not in any way affect your statutory rights. (As a matter of
precaution, we recommend disconnecting the telephone during a thunderstorm.)

English
20 www.doro.com
Other
Australia and New Zealand
If you believe this product is malfunctioning, please refer to the relevant section
and/or consult the troubleshooting guide in this manual to ensure that you have
followed the instructions carefully. As an alternative you can visit our web site
for FAQ’s or send an e-mail for a prompt reply.
Guarantee
This product is guaranteed for a period of 12 months from the date of purchase.
Should you experience difculties with the product, please contact us for
assistance.
If the product is then found to be faulty you will be asked to return it directly to
us with a copy of the purchase receipt.
This guarantee shall not apply to a fault caused by an accident or a similar
incident or damage, liquid ingress, negligence, abnormal usage or any other
circumstances on the purchaser’s part. Furthermore, this guarantee shall not
apply to a fault caused by a thunderstorm or lightning, excessive or any
other voltage uctuations or faults on the telephone line. (As a matter of
precaution, we recommend disconnecting the telephone during a thunderstorm).
This guarantee does not affect your statutory rights.
AUSTRALIA NEW ZEALAND
DORO Australia Pty Ltd Atlas Gentech (NZ) Limited
PO Box 6760 Private Bag 14927
Baulkham Hills BC NSW 2153 Panmure
Australia Auckland
New Zealand
Consumer Support Consumer Support
Ph: [phone] Ph: 0900-500-25 (Toll Call)
Fax: [phone] Fax: [phone]
Email: [e-mail] Email: [e-mail]
Web site: www.doro.com.au