Eaton i-on16 User manual

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© Eaton’s Security Business. 2014
IN NO EVENT WILL EATON’S SECURITY BUSINESS BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL , OR INDIRECT
LOSS OR DAMAGE, INCIDENTAL DAMAGES, STATUTORY DAMAGES, EXEMPLARY DAMAGES, LOSS OF PROFITS,
LOSS OF REVENUE, LOSS OF ANTICIPATED SAVINGS, LOSS OF BUSINESS OR OPPORTUNTIY, LOSS OF
GOODWILL OR INJURY TO REPUTATION, LIQUIDATED DAMAGES OR LOSS OF USE, EVEN IF INFORMED OF THE
POSSIBILITY OF SUCH DAMAGES. EATON’S SECURITY BUSINESS’S LIABILITY FOR DAMAGES ARISING OUT OF OR
RELATED TO A PRODUCT SHALL IN NO CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT FROM WHICH
THE CLAIM ARISES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THESE LIMITATIONS AND EXCLUSIONS
WILL APPLY WHETHER EATON’S SECURITY BUSINESS’S LIABILITY ARISES FROM BREACH OF CONTRACT,
BREACH OF WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), STRICT LIABILITY, BY
OPERATION OF LAW, OR OTHERWISE.
Every effort has been made to ensure that the contents of this book are correct. The contents
of this book are subject to change without notice.
Part Number 12315137 6/1/2014
Warning: Mains voltages are present inside control unit. No user
serviceable parts inside.

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Contents
1. Introduction .............................................................1
Setting and Unsetting ...................................................3
Alarms and Reset ............................................................... 3
Security Levels .................................................................. 3
24 Hour Alarms.................................................................. 3
Communications ..........................................................4
Security Grade.............................................................4
Controls and Displays ...................................................5
Controls:........................................................................... 6
Displays ............................................................................ 6
Users..........................................................................8
Types of User .................................................................... 8
Identifying Users................................................................ 8
Access to the System ...................................................9
Access Codes..................................................................... 9
Proximity Tags................................................................... 9
Remote Controls .............................................................. 10
TwoWay Key Fob.............................................................. 11
Radio Hold Up Alarms (HUA).............................................. 12
2. Alarms ....................................................................13
Silencing an Alarm ..................................................... 14
If You Cannot Reset the System......................................... 15
Accidental Alarms....................................................... 16
Speech Messages ....................................................... 16
Acknowledging a Speech Message ...................................... 17
Alerts (or Why is it Beeping?) ...................................... 17
Technical Alarms.............................................................. 18
3. Setting and Unsetting .............................................19
Setting and Unsetting With a Keypad............................ 19
Setting ........................................................................... 19
If the System Will Not Set ................................................. 24
Other Reasons Why the System May Not Set ....................... 24
Unsetting the System Using a Keypad................................. 25
Using Radio Keypads and Remote Controls.................... 26
Using a Radio Keypad ....................................................... 26
Using a Remote Control .................................................... 27
Using a Two-Way Key Fob ................................................. 29
4. Administration ........................................................31
Entering and Leaving the Menu.................................... 31
Editing Text............................................................... 32
Omitting Zones .......................................................... 32
Users........................................................................ 34
Editing Existing Users ....................................................... 34
Adding Users ................................................................... 45
Deleting Users ................................................................. 47
Viewing the Log ......................................................... 48

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Testing the System .................................................... 49
Sirens & Sounders............................................................ 49
Keypad ........................................................................... 52
Walk test ........................................................................ 53
Outputs .......................................................................... 55
Remotes and Two-way Keyfobs ......................................... 57
Radio Hold Up Alarms ....................................................... 58
Proximity Tags................................................................. 60
Starting a Test Call .......................................................... 61
System Configuration ................................................. 62
Switching the Chime On/Off .............................................. 62
Setting the Date and Time ................................................ 63
Programming Outputs ...................................................... 64
Programming Remote Controls and Two-way Keyfobs........... 69
Deleting Remote Controls.................................................. 74
Preventing Any Remote From Unsetting the System ............. 77
Allowing Fob-2W-4B/727r to start a HUA ............................ 78
Redirecting Speech Messages ............................................ 79
Turning Outputs On/Off .............................................. 81
What System Have I Got? ........................................... 82
Seeing Which Communications Module Is Currently Installed: 82
List of Menu Options .................................................. 84
Alarm Functions At a Glance....................................... 85
Setting and Unsetting................................................. 85
After an Alarm........................................................... 86
To Start a HUA from the Keypad.................................. 86

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Compliance Statement
The i-on16:
Is suitable for use in systems designed to comply with PD6662:2010
at Grade 2, and environmental class II.
Is suitable for use in systems designed to comply with the
requirements of EN50131-3 at Grade 2 and environmental class II.
Complies with the requirements of EN50131-6:2008 at Grade 2 and
environmental class II.
When fitted with the appropriate communicator (see the relevant Installation
Guide) this product is compliant with EN 50136-1. It allows the alarm
transmission system to meet the performance requirements of EN 50131-
1:2006 ATS 2 provided that:
a) It are installed in accordance with the installation instructions.
b) The connected PSTN is functioning normally.
If the installer selects a non-compliant configuration then they must
remove or adjust compliance labelling
Please Note:
This Guide applies to i-on16 control units with version 4.04 software.

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1. Introduction
The i-on16 is a wireless intruder alarm system intended mainly for use in
domestic and small commercial properties.
The heart of the i-on16 system is the control unit and its keypad. The
control unit contains the main wireless receiver, the power supply and
stand-by battery. The stand-by battery can keep the alarm system going for
up to 12 hours if the mains supply fails.
Connected to the control unit by cable are the keypads. The keypads each
have a two line display to show you status information, and various keys for
operating the system. The keypads also contain a speaker to give warning
tones when the system is setting or unsetting. Beginning in 2013 there are
two styles of keypad, both performing the same function.
Users identify themselves to the system by keying in access codes. If they
do not wish to use access codes then the keypads also contain proximity
tag readers, allowing users to identify themselves by means of small
electronic tags that they carry with them.
In addition to and access code or proximity tag, each user can be assigned
one portable four-button remote control and/or one two-button hold up
alarm.
To protect an area the control unit can operate a range of detectors.
Detectors can be connected to the control unit or expanders by wires, or
communicate to a radio expander using a small radio transmitter. Figure 1
shows some examples. In addition to fixed detectors the control unit can
also monitor small portable transmitters that users can employ to start
alarms remotely, for example in the case of a Hold Up Alarm.
(Hold Up Alarms are also known as Panic Alarms.)
When the control unit detects an alarm, it can start an external
sounder/strobe unit by sending the appropriate radio signal. In addition the
control unit can also communicate using a variety of plug on modules.
Some modules also provide speech recording and playback facilities so
that the system can send recorded speech messages to pre-programmed
telephone numbers.
The control unit and expanders also provide sets of connectors for outputs,
which the installer can use to link the control unit to siren/strobe units or
other equipment.

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1. Two-button Hold Up Alarm with tilt
switch.
2. Two button Hold Up Alarm.
3. Four button remote control.
4. Two-way remote control.
5. Keypad (i-kp01).
6. Keypad (KEY-K01, KEY-KP01 or
KEY-KPZ01)
7. Wireless arming station.
8. Door Contact/Universal Transmitter.
9. Smoke Detector.
10. Passive Infra Red.
11. External siren/strobe.
Figure
1.
Peripherals
A complete i-on16 system comprises a control unit and up to:
16 fixed wireless alarm detectors
One external siren/strobe unit
16 portable four button remote controls
16 portable hold up alarm buttons
16 users.
A
B
1 2 3
5 76
4
89 10
11

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In addition, each user can be assigned one portable four-button remote
control (or one two-way remote control) and/or one two-button hold up
alarm.
Setting and Unsetting
The majority of alarm systems are intended to detect the movements of
people, and to notify others when people move into protected areas.
Readying the system to start an alarm when someone moves into a
protected area is called “setting” the system. Disarming the system so that
people can move freely is called “unsetting” the system.
Alarms and Reset
When the system starts an alarm it usually includes activating sounders
and strobes and sending messages to an Alarm Receiving Centre (ARC).
The ARC may then call the police or other security service to come and
investigate the alarm.
Before you can set the system again you must silence the sounders and
then “reset” the system so that it is ready for setting again (see page 14 for
instructions). Please note that your Installer may have programmed your
system so that although you can silence the sounders, you cannot reset the
system yourself, but have to call the Installer to come and do it for you.
Security Levels
The installer can program the control unit to provide four levels of security:
Full Set and three different Part Sets. Any user can put the alarm system
into any of the security levels. Each security level is a collection of one or
more detectors that monitors a different area. The highest security level is
called Full Set, and includes all the detectors. There are three other
security levels called Part Set B, C and D. For example, in a small shop
Full Set might monitor the whole premises, while Part Set B might monitor
just the store room and rear doors.
24 Hour Alarms
The control unit can also monitor detectors that are nothing to do with the
movements of people: fire and smoke detectors, flood sensors, Hold Up
Alarm buttons, or monitors for machinery (for example freezers). These are
collectively known as “24-hour alarms” because they can cause an alarm
24 hours a day: it does not matter whether a user has set or unset the
system.

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Communications
Your system may be fitted with a communication module that allows the
control unit to send alarm information over the telephone network.
Security Grade
For insurance purposes there are several different “Grades” of security
system. The i-on16 control unit can be used to provide a Grade 2 system.
Check with your installer what Grade of system you have.

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Controls and Displays
Figure 2 shows the controls and displays available on the two styles of
keypad.
i-KP01
KEY-K01
KEY-KP01
KEY-KPZ01
1. LCD display .
2. Programming keys. Also used to gain access to programming menus and acknowledge
alerts.
3. Navigation key
4. Setting and unsetting keys. These can be programmed to either set/unset the system or
operate output. On a KEY-K01, KEY-KP01 or KEY-KPZ01 they glow to show the set unset
status.
5. Hold Up Alarm (HUA) keys. (Also known as PA keys.)
6. Alpha/numeric keys.
7. Set/Unset status LEDs –i-KP01 only.
Figure
2.
Controls and Displays
2
3
4
5
7
6
1
2
3
5
4
6
1

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Controls:
A
Full Sets the system. (All detectors in use.)
B, C
and D
Part Set the system. (Some of the detectors in use.)
Unsets the system.

In menus: scroll up. In text editing: move cursor left

In menus: scroll down. In text editing: move cursor right.

Ifthebottomlineofthedisplay shows a “>” at the right then pressingthiskey
selectsthesubmenunamedonthatline.
If the bottom line of the display shows “On” “Off” “Yes” “No” “I” (for
include) “O” (for omit) then pressing this key changes the value to
its opposite.
When editing names moves the cursor to the right.

Deletes characters when editing names.

Pressthiskeytoconfirmadecisionandsaveanychanges.

a) Moves the display to a higher level of the menu.
b) Press this key to abandon your decision when the display shows
“Are you sure Y/N?”
Press this key to gain access to the Menu.
1 to 0,
*, #
Used to key in access codes. Can also be used to key in text for
names, and telephone numbers.
#
Used when keying in text: press to change between capitals or
small letters.
Press both these keys at the same time to start a Hold Up Alarm.
(The Installer must enable this feature.)
Displays
The LCD display shows messages and prompts to help guide you through
setting, unsetting, resetting and programming the system.

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When the system is idle (either while set or
unset) the display shows the “standby
screen”, comprising the time and date:


(The top line of the display may show the
installer’s name instead of “i-on16”.)


To draw your attention to special events the
navigation key glows red.
LEDs glow to show you whether the system is
set or unset. On an i-kp01 the leds are to the
right of the programming keys.
The left hand or ‘A’ LED glows when the
system is full set, the other LEDs glow when
the system is in one of the part set states.
In a KEY-K01, KEY-KP01 or KEY-KPZ01 the
leds are within the ABCD keys.
Note that the installer can disable these LEDs in order to hide the state of
the system (to comply with EN50131). Alternatively, the installer may have
programmed the LEDs to glow for 30s immediately after setting, and then
to go out.
Detectors or Zones?
When talking about alarm systems, people tend to use the words
“detectors” and “zones” interchangeably. Most of the time this doesn’t
matter, but occasionally it can cause some confusion. In this book a
“detector” is a physical piece of equipment that signals some event. A
“zone” is how the keypad reports the location of the detector.

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The reason for this is that an installer may connect several detectors
together to guard one “zone” (an area of a building for example). The
control unit cannot tell that this has happened, so it is easier for the keypad
to report an alarm from a “zone”. Most of the time there is only one detector
per zone, especially with radio detectors.
Users
Types of User
The control unit provides for five different types of user:
Master User This user can add other users to the system, edit them, or
remove them. There is always (at least) one master user: User 01. Master
users can create all other user types, including other master users. No user
can remove User 01 or change their type.
Normal User This user cannot add or delete other users. A normal user
can change their own access code, switch the Chime function on and off,
and operate any outputs that the installer has made available.
Guard A guard can only unset the system when in alarm, reset it, and then
set the system (or part of it) again. A guard cannot change their access
code.
Set Only This type of user can set the system, but cannot unset the
system. A set only user cannot change their access code.
Duress Code A duress code can set or unset the system, but whenever a
user employs a duress code the control unit notifies the alarm receiving
centre. The Installer must program your system to provide this feature, and
you must agree with your alarm installer and the ARC what action the ARC
should take on receiving a duress message. A duress code cannot have a
remote or prox tag, or any access to the user menu.
For details on how to add and remove users see page 34 .
Identifying Users
The control unit identifies each user internally by a unique number in the
range 01 to 16. When a Master User adds or edits other users the keypad
shows user numbers as “User nn”, for example “User 01” or “User 15”.
To help Master Users identify other users the control unit allows each user
to have a 12 character name. The Master User keys in the name when
adding the user to the system. If a user has a name on the system, then
the control unit shows that name on the keypad when the Master User is

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looking at the log. If the user does not have a name, then the keypad
shows the user number instead.
There are also some “special” users with numbers above 16 –see page
49.
Note that the User number is not the same as the access code, see below.
Access to the System
To operate the system a user must identify themselves, either by entering
an access code on the keypad or by presenting a proximity tag to the front
of the keypad (see page 9).
Access code and proximity tag act as unique identifiers for each user, and
may be used interchangeably at any time.
Access Codes
Access codes are four digits long, providing a total of 10,000 different
codes, running from “0000” to “9999”. When delivered from the factory the
control unit recognises just one user, and this user has Master User
privileges (see page 8).
The Master User’s default access code is “1234”. By default the Master
User does not have any tag or other device registered to their account.
Eaton’s Security Business recommends that you change the default
access code as soon as possible (see page 34).
Codes 0000 to 9999 are available but Eaton’s Security Business
recommends that you avoid easily memorised codes such a 0000, 9999 or
4321.
The installer has their own access code which they cannot use to set or
unset the alarm system. Neither can they use that code to change details of
other users registered to the system. Similarly, the Master User code has
no access to any installer programming menus.
Proximity Tags
A proximity tag is a small plastic token with a low powered radio transmitter
inside. Each tag contains a unique identity code. (There are 4,294,967,296
(232) different tag identity codes.) Inside the keypad is a sensor. When you
present the tag within about 10mm of the front of the keypad, the control
unit senses the presence of the tag and reads its identity code.

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If a user presents a tag that the control unit recognises then the control unit
allows the user to access the system in the same way as if they had keyed
in a recognised access code.
Please note: the KEY-K01 keypad does not have a proximity tag sensor.
You cannot use proximity tags with this keypad. Ask your installer what
type of keypad is installed in your system.
Code Lockout
If a user has problems remembering their code, or has acquired an
unrecognised tag, they may try keying in their code or presenting the tag
several times. If this happens four times in a row then the control unit locks
all keypads for 90 seconds and starts a tamper alarm. Once the 90
seconds is finished then the keypads will allow users to try once again. If
the user gets it wrong again then the keypad will lock them out for a further
90s. Note that the system will log the fact that someone has locked the
keypads in this way by recording “Excess keys tamper”.
If your alarm system is connected to an alarm receiving centre then the
control unit will send a signal to the centre as a result of the tamper alarm.
Remote Controls
The i-fb01 remote control is a transmitter that you can attach to a key ring.
The remote control has four buttons and a small LED that glows when it
transmits a signal. Note that the user must hold a button down for at least
two seconds to ensure a transmission.
When delivered from the factory three of the buttons are dedicated to
setting or unsetting the system (see Figure 3).
1. Full Set.
2. Part Set.
3. (Programmable, see page 69.)
4. Unset.
5. Transmit LED.
Figure
3.
Remote control Buttons.
A
B

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Eachremotecontrolhasa uniqueelectronic identity.Whenyouassigna remote
controltoauseryouteachtheidentitytothe controlunit.Youmayassignone(and
onlyone) remotecontroltoeachuser.
TwoWay Key Fob
The two-way keyfob, FOB-2W-4B, is a remote control designed to give you
confidence that your alarm system has set or unset correctly. When you
operate the buttons on the fob, the control unit sends back signals which
light up one or more LEDs on the fob to let you know what is happening.
The LEDs can show whether your system has set or not, or if there has
been an alarm while you have been away.
Figure 4 shows you where they are.
Figure
4.
Two-Way Key Fob Buttons
Operating the buttons
To ensure that the fob does not accidentally operate while it is in your
pocket, the buttons are deliberately slow to respond to pressure. You must
hold down the button you intend to press for at least three seconds to
activate its function.
Once the fob recognises that you intend to press a button, a red LED next
to the button will flash three times quickly. At the same time the fob sends a
radio message to the control unit of your alarm system.
After carrying out the function you selected on the fob, the control unit will
send back a signal to the fob. The fob lights a green LED next to the
Unset LED
Button 2: Unset
Part set LED
Button 4: Part Set
(programmable)
Button 1: Set
Set LED
Query LED
Button 3: Query

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appropriate button for three seconds. The green LED is your confirmation
that the control unit has carried out the function indicated by the button.
Radio Hold Up Alarms (HUA)
A 706r and 710r radio HUAs are two button transmitters, used to start a
Hold Up Alarms. (Hold Up Alarms used to be known as Panic Alarms.) To
activate the transmitter you must press both buttons at the same time. On
the 706r a third button acts as a lock so that you can prevent the HUA
going off when carrying it in your pocket.
Figure
5.
706r HUA Buttons
HUA With A Two-Way Key Fob
It is possible to start a Hold Up Alarm from a two-way key fob. However,
the Installer must enable this within the control unit. (Note that doing so will
mean that the system no longer complies with BS8243 or DD243.).
Once the Installer has enabled this feature, a Master User must also turn
this facility on, see page .
When the feature is fully enabled, to start a HUA from a FOB-2W-4B:
Press and hold any two diagonally opposite buttons
at the same time.
All four LEDs flash red three times.
The control unit starts a hold up alarm. If your
system is connected to an alarm receiving centre the
control unit sends a hold up alarm message to them.
The control unit then sends a message to the fob to
confirm that it has started a hold up alarm.
All four LEDs glow green for three seconds.
HUA
Lock

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2. Alarms
The table below shows the different kinds of alarms possible.
Type of
Alarm
Signal
(see note)
Started by:
Intruder
Loud warbling
tone from siren.
Normal alarm or entry route zone
activated when system is set.
24 hour zone activated at any time.
Fire
Pulsing tone
from siren.
Fire zone activated at any time.
Hold Up
Loud warbling
tone from siren
HUA zone or radio Hold Up Alarm
transmitter activated at any time.
Pressed on keypad.
(The installer must enable this feature on
your system.)
Tamper
Loud warbling
tone from siren
Some part of the alarm system has been
opened (tampered with).
An alarm system cable has been cut or
shorted.
An incorrect user code has been entered
too many times.
Technical
Quiet beeping
once per second
from keypads.
Technical alarm zone activated at any
time.
Fault
Quiet beeping
once per second
from keypads.
A system fault detected by the control
unit, for example, mains failure, or
communications line fault. See page 17.

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Silencing an Alarm
In an alarm the sirens run for a limited time set by the installer (a maximum
15 minutes for intruder, Hold Up and tamper alarms).
If you return to the system while the sirens are running you can silence the
siren as follows:
1. Make sure it is safe to enter the
premises:
2. Either key in your access code


OR present your proximity tag (see
page 9).
The navigation key glows red and
the bottom line of the display
shows the first zone to alarm.


The bottom line alternates once
per second, for example:



3. Press to reset the system.
The system returns to standby,
and is ready to set again. (The top
line may show the installer’s
name.)


Notes:
1. The control unit logs the alarm information. You can
reset the system (step 4 above) without losing
information about the cause of the alarm. See page
48 for instructions on how to read the log.
2. The alarm system may be connected to a
communications network, and send alarm messages
to one or more alarm receiving centres. If the alarm
started by accident, phone the relevant centres and
tell them.